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Extended Stay America - Boston - Marlborough

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19 Northboro Rd. East, Marlborough, MA 01752 (Formerly Homestead Studio Suites)
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1 room 1 adult
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Extended Stay America - Boston - Marlborough
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67 Reviews from our TripAdvisor Community

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Shanghai, China
Level Contributor
77 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
1 of 5 stars Reviewed December 17, 2015

Overall this Extended Stay is much like any other extended stay, assorted on the go breakfast available, regular housekeeping. Rooms were decent size and cleanliness. I stayed for over a month with my team taking up three rooms. Out of those three, only my room had a bad experience. HOWEVER I DID GET BEDBUGS STAYING HERE. I tried to immediately... More 

Helpful?
Thank CPax99
Manager_11525, General Manager at Extended Stay America - Boston - Marlborough, responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the room conditions you experienced. To prevent this from happening again, we are proactively working to resolve this issue both onsite and with a professional service company. We continually work to improve our hotel, so I really appreciate... More 

New York, New York, United States
1 review
4 of 5 stars Reviewed December 8, 2015

And staff was great and helpful! Colleen and her team helped me out with breakfast and toothpaste. Free internet in all the rooms. The little kitchen in the room was useful. Just got the job done without any hassle or unpleasant experiences.

Helpful?
Thank Derek D
1 review
4 of 5 stars Reviewed November 20, 2015 via mobile

I had to stay here due to an unexpected issue with a home repair that lasted almost 2 weeks. The bad, mostly was having barely any Internet connection and very few TV options. It was also noisy at times from other guests' arguments, but that's not really the fault of the hotel. We're used to staying in at least 3... More 

Helpful?
Thank Francesca B
Hyderabad, India
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed November 19, 2015

I have at this property for 2 weeks and my Frustation couldnt be Really Bad. 1) Reception is as Rude as Possible, Asked Dish washing soap and she made a huge discomfort that i am asking soemthing which i need. they dont change utensils everyday and ask guest to wash(Faily ok) but without detergent for 3 days? 2) This is... More 

Helpful?
1 Thank richiearora

Travelers are raving about these Marlborough hotels

Orlando, Florida
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed October 15, 2015 via mobile

The hotel staff is the only real positive from the hotel. Parking is outrages as they have all kinds of construction crews staying and they are double parked all over the property. The hotel was out of shampoo and conditioner the whole time I was here and thats very dissapointing. The room has dust all over and the shower curtain... More 

Helpful?
1 Thank Jose m
Beaverton, Oregon
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 1, 2015

This is really meant for long stays. While we appreciated having a kitchen, the lack of fold down service (which was not explained at check-in) and trash removal was frustrating for us. There were a few maintenance issues that we just accepted because we were only staying 2nights. It was clean and the staff was friendly and helpful. Location was... More 

Helpful?
Thank 2xDeal
Liverpool
Level Contributor
7 reviews
4 hotel reviews
3 of 5 stars Reviewed September 5, 2015

I choose to stay here every year while attending an annual professional conference at another local hotel. I like that this hotel has a small kitchen so that I can choose to eat meals in rather than constantly going out. This hotel is clean enough and priced well for my budget. There are some policy issues that I don't like.... More 

Helpful?
Thank Jopalina
Quebec, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 2, 2015

From what I remember about it when I went 2 years ago, The people there were very friendly, helpful and accommodating. I would suggest it to anyone going solo, and would like a house-like layout in the room.

Helpful?
Thank Catherine C
Rochester, New York
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 29, 2015

The front desk ladies were very friendly and accommodating. The laundry worked out great as we were there for a week with girls that were participating in a hockey camp & hockey tournament. The hotel was very close to the rinks (mainly New England Sports Complex) and shopping mall, all on Donald Lynch Blvd. It's also not far from Wegmans... More 

Helpful?
Thank AmyF1965
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 15, 2015 via mobile

Front desk person has multiple jobs. Impossible to focus on guests at the front desk. Staff are complaining around the front desk area; had to be told by front desk person to keep it down. No dishes, cups in the room. Need to ask for them. Finally, no shampoo in the room. Yes, the place ran out of shampoo. Guests... More 

Helpful?
1 Thank jthedog
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