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Extended Stay America - Boston - Marlborough

2.5 of 5
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19 Northborough Road East, Marlborough, MA 01752 (Formerly Homestead Studio Suites)
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1 room 1 guest
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Extended Stay America - Boston - Marlborough
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59 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Quebec, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

From what I remember about it when I went 2 years ago, The people there were very friendly, helpful and accommodating. I would suggest it to anyone going solo, and would like a house-like layout in the room.

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Rochester, New York
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 29, 2015

The front desk ladies were very friendly and accommodating. The laundry worked out great as we were there for a week with girls that were participating in a hockey camp & hockey tournament. The hotel was very close to the rinks (mainly New England Sports Complex) and shopping mall, all on Donald Lynch Blvd. It's also not far from Wegmans... More 

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Los Angeles, California
1 review
2 of 5 stars Reviewed July 15, 2015

Front desk person has multiple jobs. Impossible to focus on guests at the front desk. Staff are complaining around the front desk area; had to be told by front desk person to keep it down. No dishes, cups in the room. Need to ask for them. Finally, no shampoo in the room. Yes, the place ran out of shampoo. Guests... More 

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Travelers are raving about these Marlborough hotels

Langhorne, Pennsylvania
Level Contributor
145 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 stars Reviewed July 4, 2015

Originally had a reservation with a property several miles away. Do to some of many glitches in that new wiz bang website my preferences got me a smoking room as this was not recognized. However, due to the circumstances and the lack of non-smoking rooms they were kind enough to cancel without charge even though it was beyond the 4... More 

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San Francisco, California
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 23, 2015

This hotel was close to a family event so I stayed here. Room was OK but could use some maintenance. Sink didn't drain well in bathroom. Fabric short shower curtain was useless - water ended up floor no matter what I did. Even a cheap platic liner wouldve been better. One nightstand was missing its front panel/was broken. Bed was... More 

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Memphis, Tennessee
1 review
5 of 5 stars Reviewed May 28, 2015

This was one of the best experiences ever. Had two rooms and stayed here for three nights. The employees and staff made our stay so pleasurable. If you are ever in the area, please stop by, you won't regret it! Staff gave us a list of things to do in the area and surrounding area. They also told us how... More 

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Aylett, Virginia
1 review
4 of 5 stars Reviewed May 21, 2015

Good value.. got this room for $50 on Priceline.com. Some folks gave this hotel bad reviews but they didn't seem to take in account what they were paying for in the area they were staying. This is not the Waldorf Astoria. If you want valet parking and champagne service, this is not the hotel for you. If you want a... More 

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Bengaluru (Bangalore), India
1 review
1 of 5 stars Reviewed May 9, 2015

This review is for Hotel Extended Stay America , Marlborough , MA 01752 . To start with , ALL my 3 travel suit cases were STOLEN from hotel room. I stayed in this hotel from 11th April, 15 to 2nd May, 15. During my stay , on 29th April ALL 3 Suitecases from my room STOLEN. I went office and... More 

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York, Pennsylvania
1 review
4 of 5 stars Reviewed April 22, 2015

We recently stayed at this property while my son participated in a Hockey Tournament at a nearby Arena. The accommodations were perfect and met our needs well. The room was comfortable, clean and quiet. Shout out to Joanna! Her hospitality and customer service were first class!

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Manager_11525, General Manager at Extended Stay America - Boston - Marlborough, responded to this review

I would like to personally thank you for taking time out to write such wonderful comments about your experience at our Boston – Marlborough location. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours on the service received from our staff.... More 

Foxboro, Massachusetts
1 review
2 of 5 stars Reviewed April 19, 2015

They need to get better cleaning people to start with. I'm just going to basically repeat all of the other poor review complaints. Room was dusty, Having to ask for dishes and kitchen supplies. The yellow tint in the water is awful. The once a week cleaning is bad enough. But when they clean. They don't clean. All that gets... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Boston - Marlborough, responded to this review

Thank you for taking the time to make us aware of your experience at our Extended Stay America Boston – Marlborough location. I know how committed we are to satisfying our guests, which is why it gave me great pleasure to read your kind words about our front office staff. Given this commitment, it was with great concern that I... More 

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