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All 3 Malden hotels

Econo Lodge

1.5 of 5 Motel   |   321 Broadway, Malden, MA 02148
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Ranked #2 of 3 Hotels in Malden
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83 reviews from our community

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Rating summary
  • Location
    2 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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Yantis, Texas
Contributor
17 reviews 17 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 3 weeks ago

If it was not for the fact that we paid online for this room and that it was nonrefundable and we knew no other place to stay nearby we would never have chosen this place. It was not in the best of areas and was not a clean enough place. There were no outlets to use as they had them... More

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Parlin, New Jersey
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 11, 2014

I'm glad we had a lot of activities planned and weren't here much. The first night we were there was a Saturday night and it was so loud and someone kept banging on our door. We were in a second floor room at the back of the hotel so I didn't think it would be that noisy. The TV seemed... More

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econolodgemaldenma, Webmaster at Econo Lodge, responded to this review

Dear Guest, I’m terribly sorry that you were not as satisfied as most guests because of actions by another guest. I hope you reported the banging on the door to the front desk and to the police. We have no record of it. If you had eaten breakfast, I believe you would have been satisfied with that amenity. Still, I... More

Bob in NC
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed July 29, 2014

The reason I used this title is that, in terms of hotels, you can't make a silk's purse from a sow's ear. This is an obviously older property in a not very great area. I imagine property values are still extremely high here, there's a lot of traffic congestion, and the hotel is squeezed in on all sides by development.... More

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econolodgemaldenma, Webmaster at Econo Lodge, responded to this review

Dear Guest, I’m very pleased that our hotel served its purpose for you. I’m sorry if we fell short of meeting your expectations in any way, but I’m glad we were able to serve you. We take pride in the property and are always changing and improving to make it better. When you stay again, you can expect it to... More

Wellington, New Zealand
Senior Contributor
44 reviews 44 reviews
44 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed May 22, 2014

Friendly and helpful staff here. Room was comfortable - wifi worked well. Breakfast was eatable but average. Not much in the way of restaurants close by although there is a pizza takeaway place opposite. I was on the bottom floor, the walls are a bit "thin" as above me I could easily here a couple having "enjoyment time" with each... More

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econolodgemaldenma, Webmaster at Econo Lodge, responded to this review

Dear Guest, I’m pleased that you had a nice stay with us here in suburbia and would recommend our property to other budget travelers. We take real pride in offering a good value. I apologize, however, if any aspect of our property failed to meet your expectations. We satisfy most guests completely and hope you won’t let any minor issues... More

Springfield, Massachusetts
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 25, 2014

Receptionist was nice. Hot water in the morning.. None.. Ok at night. Bed average. No iron blow dryer or coffee pot in the room. Scary crowd hanging around. Under construction rolled up carpet that you had to step over in door way. Never go back there

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econolodgemaldenma, Webmaster at Econo Lodge, responded to this review

Dear Guest, Thanks for offering your comments. As you saw, we were working to improve our property during your stay, but I’m sorry that our efforts to improve this hotel detracted from your stay. We’ve improved the boiler and made many other changes aimed at improving the quality of the property and the clientele. I hope you will reconsider and... More

Hancock
Top Contributor
97 reviews 97 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed February 2, 2014

My wife and I stayed here on Fri night after attending a track meet at Tufts U. We arrived pretty late at 11:45, so we didn't notice how dirty the parking lot was. Check in was an interesting unsettling affair. Not only do they scan your credit card, they make an old school impression of it. On top of that... More

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econolodgemaldenma, Webmaster at Econo Lodge, responded to this review

Dear Guest, Thanks for your comments about our property. We take security seriously even though we have few problems, but I’m glad you noticed our security measures. We also comply with all local ordinances and regulations regarding guest identification. We have a great working relationship with our city. We’re glad you found the property a good value, but I apologize... More

Berlin
1 review
2 of 5 stars Reviewed October 29, 2013

We booked and payed early but got their last room, stinking of smoke, unbearable for non-smokers.We also complain that your website with frame for a personal mail - question (about how to get to you from airport with public transport) did not work. Was it because our e-mail-addr. ends with " .de"?Breakfast: you have to get up early to catch... More

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econolodgemaldenma, Webmaster at Econo Lodge, responded to this review

Dear Guest, Thanks for staying with the Econo Lodge during your last visit to our area. We appreciate your review and sorry that it did not match your expectation. We apologize for the inconvenience, but would like to inform that we have ensured that this never repeats. Your other points of observations also have been addressed to. Please do visit... More

Columbus, Ohio
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 21, 2013

I wish I could give this place a negative star rating. Just entering this place is horrible. It's a huge step up to open the door -- not an actual step but the doorway is raised at least a foot. As soon as I entered the room I was unhappy since I could not immediately find the light switch. It... More

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econolodgemaldenma, Webmaster at Econo Lodge, responded to this review

Dear Guest, Thank you for choosing Econo Lodge for your recent stay in our area. I am sorry it didn’t turn out to be the enjoyable stay you. Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken: • Management was informed about your suggestion and check the... More

NJ
Contributor
14 reviews 14 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 10, 2013

We had placed reservations for two rooms through AARP. When I drove in, I had a strange feeling about the place. I opened the car door to hear very loud music nearby. We were with our daughters. One room was placed in the front of the hotel and the other was placed in the seedy back of the hotel, with... More

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econolodgemaldenma, Webmaster at Econo Lodge, responded to this review

Dear Guest, Thank you for choosing the Econo Lodge, Malden for your recent stay in our area. We appreciate your review and regret the inconvenience. We take our reviews very seriously. Upon receipt of your review, the following steps were taken: • Housekeeping received additional training in the level of cleanliness required of them as our employees. • The front... More

Claremont, nh
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 10, 2013

The only thing going for this place is its price, we barely had an internet connection, I asked the clerk for a box of tissues and he woke us up at 11pm banging on the door with them 4 hours later, smoking room without an ashtray, door jam pieced together with no security, bunch of migrant workers hanging outside of... More

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econolodgemaldenma, Webmaster at Econo Lodge, responded to this review

Dear Guest, Thanks for staying at the Econo Lodge, Malden during your last to our area. We appreciate your review and the observations. We will surely take them for improvement. We have addressed your observations for further improvement and you shall definitely find the difference during your next visit. The hotel staff has been well trained and each room is... More

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Additional Information about Econo Lodge

Address: 321 Broadway, Malden, MA 02148
Phone Number:
Location: United States > Massachusetts > Malden
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Econo Lodge 1.5*
Number of rooms: 51
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Also Known As:
Econo Hotel Malden
Econolodge Hotel Malden

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