We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Ludlow

Certificate of Excellence
Hotel website
Hotel deals
321 Center Street, Ludlow, MA 01056 (Formerly Comfort Inn & Suites)
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Holiday Inn Express Ludlow
Professional photos View all
Browse nearby
Holiday Inn Express Ludlow
Add Photo Write a Review

45 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    28
    12
    4
    1
    0
See reviews for
18
9
2
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
  • All months
    (45)
  • Mar-May only
    (10)
  • Jun-Aug only
    (16)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (4)
All months
Level Contributor
37 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed May 28, 2015 via mobile

The hotel is very clean and the staff are very nice. The morning complimentary breakfast has more offerings then some other hotels I've been to, from bagels to yogurt as well as fresh fruit. The room was clean and I enjoyed having the small couch and coffee table as I needed to do paperwork. There is a Taco Bell practically... More 

Was this review helpful? Yes 1
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for taking the time to share your experiences with us. I am glad you found our team helpful and our property close to many local attractions like Lupa zoo and Burger King has the playscape. I am glad you were able to enjoy our complimentary hot deluxe breakfast in the morning during your stay. We look forward to... More 

Farmingdale, Maine
Level Contributor
167 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed May 22, 2015

My husband and I were traveling from Ontario, Canada to Maine and stopped at this hotel for the night. We have never stayed at a Holiday Inn before and we were amazed when we opened our door. We asked for a suite and we thought we had an apartment. It was huge and we loved every minute of it. Now... More 

Was this review helpful? Yes
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

We strive in making everyone's experience the best ever!! We are pleased you enjoyed yourself. Thank you for taking the time to let us know of your experience at Holiday Inn Express Ludlow. It is nice to know that you found our team nice and helpful. Once again, thank you for staying with us at Holiday Inn Express Ludlow, and... More 

Waynesboro, Va.
Level Contributor
144 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed May 19, 2015

We stayed here recently for five nights during the Brimfield antique market. The property is a stones throw from the Mass. Pike with easy on and off. It was typical of the brand with a couple of annoying things. When using the wi-fi, when you closed your tablet or phone you were thrown off which meant you had to repeatedly... More 

Was this review helpful? Yes
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel at Holiday Inn Express Ludlow, and your comments are very important to us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations at Holiday Inn... More 

Chicago, Illinois
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed May 2, 2015

This hotel is conveniently located near I-90. The bedroom was clean, but the bathroom floor had a clump of hair on it. The breakfast southern egg omelet was extremely salty, making it barely edible. An OK place for one night on the road.

Was this review helpful? Yes
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for taking to provide our team with some feedback. I apologize that we did not meet your expectations in some areas of your stay. Our housekeeping team take pride in providing clean rooms for our guests, so it is a bit troubling to hear of this let down and the hair on the floor was missed. We also... More 

Liverpool, New York
Level Contributor
86 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed March 9, 2015

No hotel deals in this I90 area around Chicopee or Ludlow, so we were happy that the Holiday Inn Express was so nice since we paid so much. Very clean and quiet. Taco Bell is walking distance; Big Y grocery store and other fast food options about 1/4 mile away. Hot breakfast with lots of options from fresh fruit and... More 

Was this review helpful? Yes 2
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. We have some options in the area for dinner and the grocery store is within walking distance if it is needed. Thank you again, Melissa GM More 

Guarulhos, SP
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed March 5, 2015

The lower classification is because of it's location, there's no options to eat or fun close to the hotel. The hotel is a nice option with good rooms and excellent front desk service. The elevator and ice machines are silent. Good WiFi internet, very fast and stable.

Was this review helpful? Yes 2
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for taking to provide our team with some feedback. I apologize that we did not meet your expectations in our area. We are in a small town and we have a few local restaurants within 1/4 mile to 2 miles away from our hotel and 3 fast food type restaurants in front of our property. We do strive... More 

Skowhegan
Level Contributor
87 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed February 6, 2015

After challenges on my end the staff here was awesome. Late arrival, big smiles from the front desk. A snow storm came in and basically closed everything the next day and the staff made sure we were comfortable and had everything we needed. The manager even provided lunch for those that didn't want to venture out. A big plus and... More 

Was this review helpful? Yes 2
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel at Holiday Inn Express Ludlow, and your comments are very important to us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations at Holiday Inn... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 11, 2015

The staff here is amazing! My husband is in the Air Force, and was gone in the mornings so Id come sit at breakfast by myself. The staff made me feel very welcome, they were super friendly! The 2 breakfast ladies made sure that place was spotless!!! I work for a residence inn in New Hampshire ..so I'm constantly judging... More 

Was this review helpful? Yes 1
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel at Holiday Inn Express Ludlow, and your comments are very important to us. We take our guest comments very seriously and always strive to provide comfortable and clean accommodations at Holiday Inn... More 

Brooklyn, New York
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed November 2, 2014

our room was a king bed with pullout couch, which was more like a suite. The "living room" area had a comfortable couch with end tables and coffee table. This made the room so much more pleasant than the typical hotel room. This is a new facility so everything was very clean and in good shape. The lobby was nicely... More 

Was this review helpful? Yes 2
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

We strive in making everyone's experience the best ever!! We are pleased you enjoyed yourself. Thank you for taking the time to let us know of your experience at Holiday Inn Express Ludlow. It is nice to know that you found our team nice and helpful. Once again, thank you for staying with us at Holiday Inn Express Ludlow, and... More 

Smithtown, New York
Level Contributor
68 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed October 27, 2014 via mobile

Stayed here while visiting family in the area. Travelled with two kids and spouse. The hotel was exceptionally clean and quiet at night. The blackout shades were great. Amenities in the room were good and everything worked except the lock on the bathroom door. I told the manager when I checked out and I'm sure it's fixed by now. The... More 

Was this review helpful? Yes
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel at Holiday Inn Express Ludlow, and your comments are very important to us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations at Holiday Inn... More 

Questions? Get answers from hotel staff and past guests. Ask a question

57 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (57)
Viewed
Room/suite (18)
Viewed
Hotel & grounds (13)
Viewed
Dining (4)
Viewed
Bathroom (2)
Viewed
Pool/beach area (5)
Viewed
Business center/function rooms (2)
Viewed
Other (13)
Check In Check Out
Price Your Stay
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay