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Holiday Inn Express Ludlow

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321 Center Street, Ludlow, MA 01056 (Formerly Comfort Inn & Suites)
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1 room 1 guest
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Holiday Inn Express Ludlow
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49 Reviews from our TripAdvisor Community

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Traveler rating
    30
    14
    4
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    0
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21
10
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8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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    (49)
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    (10)
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Bridgewater, Canada
Level Contributor
399 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here one night traveling from Portland to Sandusky. Just off Interstate 90, it was a quick overnighter to break up the trip that turned out to be a very nice stay. Check in was friendly and efficient with excellent staff. The rooms were quite large and clean with comfortable beds. Breakfast was the normal fare and just average but... More 

Was this review helpful? Yes
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

We strive in making everyone's experience the best ever!! We are pleased you enjoyed yourself. Thank you for taking the time to let us know of your experience at Holiday Inn Express Ludlow. It is nice to know that you found our team nice and helpful. Once again, thank you for staying with us at Holiday Inn Express Ludlow, and... More 

Jamestown, New York
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel in close to the Mass Turnpike. Rooms are clean, large and comfortable. The staff was friendly and helpful. Our room was on the front of the hotel and there was no traffic noise. The breakfast was a typical hotel breakfast ....good, but not great. Certainly enough to get you going in the morning.

Was this review helpful? Yes
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel at Holiday Inn Express Ludlow, and your comments are very important to us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations at Holiday Inn... More 

New Jersey
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed July 20, 2015

The property was clean and pleasant. Our room was smoke-free and we could adjust the temperature to suit ourselves. My daughter loved the soft pillows, and the water pressure in the shower was good. The staff was friendly and helpful. Breakfast was simple and generous, although the danish was not a hit with my family. The biscuits were good. I... More 

Was this review helpful? Yes
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for taking the time to provide our team with feedback. We're excited you had a pleasant stay and enjoyed the newly expanded breakfast options (Quaker oatmeal cups with raisons, walnuts and cinnamon, Chobani yogurts, and turkey sausage). Thank you for choosing Holiday Inn Express for your stay and we look forward to taking care of you in the... More 

Bethesda, Maryland
Level Contributor
133 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed July 3, 2015

Needed a place to stay in Springfield. For this trip, we really needed a place in West Springfield but due to several events in the city that weekend, everything was booked. We discovered this place and found it to be an excellent alternative. Rooms are clean and up to date. Water pressure in shower is good. Carpeting in rooms is... More 

Was this review helpful? Yes
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel at Holiday Inn Express Ludlow, and your comments are very important to us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations at Holiday Inn... More 

Level Contributor
40 reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 28, 2015 via mobile

The hotel is very clean and the staff are very nice. The morning complimentary breakfast has more offerings then some other hotels I've been to, from bagels to yogurt as well as fresh fruit. The room was clean and I enjoyed having the small couch and coffee table as I needed to do paperwork. There is a Taco Bell practically... More 

Was this review helpful? Yes 2
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for taking the time to share your experiences with us. I am glad you found our team helpful and our property close to many local attractions like Lupa zoo and Burger King has the playscape. I am glad you were able to enjoy our complimentary hot deluxe breakfast in the morning during your stay. We look forward to... More 

Farmingdale, Maine
Level Contributor
167 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed May 22, 2015

My husband and I were traveling from Ontario, Canada to Maine and stopped at this hotel for the night. We have never stayed at a Holiday Inn before and we were amazed when we opened our door. We asked for a suite and we thought we had an apartment. It was huge and we loved every minute of it. Now... More 

Was this review helpful? Yes
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

We strive in making everyone's experience the best ever!! We are pleased you enjoyed yourself. Thank you for taking the time to let us know of your experience at Holiday Inn Express Ludlow. It is nice to know that you found our team nice and helpful. Once again, thank you for staying with us at Holiday Inn Express Ludlow, and... More 

Waynesboro, Va.
Level Contributor
161 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 stars Reviewed May 19, 2015

We stayed here recently for five nights during the Brimfield antique market. The property is a stones throw from the Mass. Pike with easy on and off. It was typical of the brand with a couple of annoying things. When using the wi-fi, when you closed your tablet or phone you were thrown off which meant you had to repeatedly... More 

Was this review helpful? Yes
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel at Holiday Inn Express Ludlow, and your comments are very important to us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations at Holiday Inn... More 

Chicago, Illinois
Level Contributor
60 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed May 2, 2015

This hotel is conveniently located near I-90. The bedroom was clean, but the bathroom floor had a clump of hair on it. The breakfast southern egg omelet was extremely salty, making it barely edible. An OK place for one night on the road.

Was this review helpful? Yes
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for taking to provide our team with some feedback. I apologize that we did not meet your expectations in some areas of your stay. Our housekeeping team take pride in providing clean rooms for our guests, so it is a bit troubling to hear of this let down and the hair on the floor was missed. We also... More 

Liverpool, New York
Level Contributor
86 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed March 9, 2015

No hotel deals in this I90 area around Chicopee or Ludlow, so we were happy that the Holiday Inn Express was so nice since we paid so much. Very clean and quiet. Taco Bell is walking distance; Big Y grocery store and other fast food options about 1/4 mile away. Hot breakfast with lots of options from fresh fruit and... More 

Was this review helpful? Yes 3
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. We have some options in the area for dinner and the grocery store is within walking distance if it is needed. Thank you again, Melissa GM More 

Guarulhos, SP
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 5, 2015

The lower classification is because of it's location, there's no options to eat or fun close to the hotel. The hotel is a nice option with good rooms and excellent front desk service. The elevator and ice machines are silent. Good WiFi internet, very fast and stable.

Was this review helpful? Yes 2
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for taking to provide our team with some feedback. I apologize that we did not meet your expectations in our area. We are in a small town and we have a few local restaurants within 1/4 mile to 2 miles away from our hotel and 3 fast food type restaurants in front of our property. We do strive... More 

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Business center/function rooms (2)
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