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All 1 Ludlow hotels

Holiday Inn Express Ludlow

2.5 of 5 Hotel   |   321 Center Street, Ludlow, MA 01056 (Formerly Comfort Inn & Suites)
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96%
Ranked #1 of 1 hotels in Ludlow
A recent review
4 of 5 stars reviewed 4 weeks ago
hjpowers
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  • Reviews (26)
  • Photos (28)
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26 people have reviewed this hotel

Traveler rating
    16
    9
    1
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13
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4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Contributor
12 reviews 12 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We recently stayed at the Holiday Inn express for a one night stay. The staff were friendly, the room was clean and beds were comfortable. The breakfast was good and sufficient for our needs. The decor was modern and looked as though refurbished not long ago. The price was reasonable for one night in a double queen room, $144 (taxes... More

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Bucks
Top Contributor
72 reviews 72 reviews
59 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 14, 2014

This was an overnight so we really did not stay for long, but all was as we needed and expected. Upgrade to a really nice suite, staff very friendly, breakfast as expected, reasonable. Lots of parking on-site, good restaurant a few miles up the road - Europa, really nice place and good food / prices. One small issue was that... More

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hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

We want to thank you for your comments about our hotel. I am very sorry that you had an issue with the internet and the desk agent did not show much concern over this. I will speak with the team about this. Our guests are our main concern and we want to make sure your entire stay is satisfactory from... More

Erie, Pennsylvania
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 2, 2014

I have not stayed here in awhile, but was very pleased with the wonderful staff they had. I especially wanted to commend Jason Gold - what a tremendous individual for any establishment to have. While the breakfast could use an update and I DO miss the warm cookies they had when it was a Comfort Inn, the rooms were comfortable,... More

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hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for your comments about our hotel. We have renovated our hotel and the new changes are very much welcomed by our team and our guests. Jason is a great asset to our team and he was a finalist this year for the Howdy Awards. We do our best to offer great service to all our guests. We are... More

Senior Contributor
42 reviews 42 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 27, 2014 via mobile

We are "regulars" and happy to return thanks to Josh, Jessica, Claudia and the always totally happy Jason. The little things like a personalized candy wrapper and big smile and welcome from Jessica to Claudia opening the breakfast room to feed the cheerleaders and parents off to early competition to Jason greeting us by first name and laughing at our... More

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hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for your kind words of praise. We are glad that we were able to accommodate you and give great service to you and your family while visiting. We take pride in offering great customer service to our guests when they are traveling a long or short distance from home this is your home away from home and we... More

North Myrtle Beach, South Carolina
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 5, 2014

On our travel north from North myrtle Beach this was our second night stop, April 2, what a nice place to spend the night. Easy access from the I-90, and a good location for restaurants (if you stay here try Alexanders). The room are nicely furnished and clean with the bonus of having a refg. Check-in was a breeze and... More

Was this review helpful? Yes 1
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for taking the time to write a response for our hotel. We are glad you enjoyed your stay with us. We take great pride in offering great service to our guests. I am happy to hear you enjoyed our breakfast. Alexander's is one of my favorite restaurants in the area. We hope to see you again in your... More

New Jersey
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 20, 2014

I travel to the Springfield area a couple of times per year. I always stay in Ludlow rather than downtown Springfield because it is a much better neighborhood and it is much quieter. The hotel grounds and rooms are clean and I have not been disappointed with anything since Holiday Inn took over. Beds are comfortable with high thread count... More

Was this review helpful? Yes 1
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for commenting on our hotel. I am delighted that you enjoyed your stay with us. We are in a quieter community than the downtown Springfield hotels and there are some great restaurants in the area for our guests to enjoy. We are newly renovated and our new look and feel is much better than the past. Our breakfast... More

Evanston,il.
Top Contributor
110 reviews 110 reviews
19 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed December 12, 2013

The hotel is well maintained, clean, lobby is contemporary interior design, the rooms are very nice with refg and micro. The full breakfast included fresh fruit, pancakes, hard boil/ scramble eggs, sausage, a nice variety of sweet rolls and breads, juice, yogurt. Next to Taco Bell and a Chinese restaurant. Not far from good Portuguese restaurants.

Was this review helpful? Yes 2
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for your taking the time to comment on our hotel. We have recently renovated and the hotel's new look is a wonderful outcome of all our hard work and dedication. We take great pride in offering a clean and enjoyable stay. We look forward to seeing you again if you are in the area for your travels. Thank... More

New Jersey
Top Contributor
59 reviews 59 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 29, 2013 via mobile

Traveling over the holiday to visit family in the 16 acres area of Springfield and thankful that the former Comfort Inn now Holiday Inn Express is located here. It's easy access from the Mass Pike and 91/291and more importantly feels safe. The staff was very helpful when I accidentally booked my reservation with a consolidator. I was able to book... More

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hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for your comments. We would prefer guests to book directly through our local number or the ihg website so that you can hear or see of all our amenities and book at the best rate and have the option to change if need be. We have recently renovated and changed names and our new hotel has a better... More

Hatfield, Massachusetts
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 13, 2013

Stayed one night to attend a wedding. They very nicely accommodated an early arrival, so that we could dress for the wedding. We booked 3 rooms and I was pleasantly surprised, all were very nice, extremely clean and comfortable. Staff was pleasant and as I stated very accommodating. We did not check out the pool, so I cannot comment. It... More

Was this review helpful? Yes 1
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for taking the time to comment on our hotel. We genuinely try to accommodate all requests of early check ins when we can. Sometimes it is difficult to do so during busy weekends. I am glad that we were able to do so for you and your other rooms. We take pride in our clean hotel while offering... More

Malvern, Pennsylvania
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 6, 2013 via mobile

We had a very pleasant stay here for two nights. I had wanted somewhere that would be comfortable for my mother to relax while I had some business meetings. We had a lovely suite with a fridge and very comfortable furnishings. Nice variety at breakfast, including a pancake machine! Alicia was a very pleasant member of staff, taking care of... More

Was this review helpful? Yes 1
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for taking the time to comment on our hotel. It was great to read that you were happy with your stay with us. I am glad we had enough supplies and comfort for you to enjoy your stay here. We hope to see you again in the future. Melissa GM More

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Additional Information about Holiday Inn Express Ludlow

Address: 321 Center Street, Ludlow, MA 01056 (Formerly Comfort Inn & Suites)
Phone Number:
Location: United States > Massachusetts > Ludlow
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Ludlow 2.5*
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Ludlow
Comfort Inn Ludlow
Ludlow Comfort Inn

28 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (8)
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Hotel & grounds (7)
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Bathroom (1)
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Pool/beach area (3)
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Dining (2)
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Other (8)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
As of April 2nd our hotel is open for business under the Holiday Inn Express. We have just finished renovations. ... more   less 
Number of rooms
71

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