We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Ludlow

Certificate of Excellence
Hotel website
Hotel deals
321 Center Street, Ludlow, MA 01056 (Formerly Comfort Inn & Suites)
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Holiday Inn Express Ludlow
Professional photos View all
Browse nearby
Holiday Inn Express Ludlow
Add Photo Write a Review

47 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    29
    13
    4
    1
    0
See reviews for
20
9
2
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
  • All months
    (47)
  • Mar-May only
    (10)
  • Jun-Aug only
    (18)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (4)
All months
New Jersey
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The property was clean and pleasant. Our room was smoke-free and we could adjust the temperature to suit ourselves. My daughter loved the soft pillows, and the water pressure in the shower was good. The staff was friendly and helpful. Breakfast was simple and generous, although the danish was not a hit with my family. The biscuits were good. I... More 

Was this review helpful? Yes
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for taking the time to provide our team with feedback. We're excited you had a pleasant stay and enjoyed the newly expanded breakfast options (Quaker oatmeal cups with raisons, walnuts and cinnamon, Chobani yogurts, and turkey sausage). Thank you for choosing Holiday Inn Express for your stay and we look forward to taking care of you in the... More 

Bethesda, Maryland
Level Contributor
129 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Needed a place to stay in Springfield. For this trip, we really needed a place in West Springfield but due to several events in the city that weekend, everything was booked. We discovered this place and found it to be an excellent alternative. Rooms are clean and up to date. Water pressure in shower is good. Carpeting in rooms is... More 

Was this review helpful? Yes
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel at Holiday Inn Express Ludlow, and your comments are very important to us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations at Holiday Inn... More 

Level Contributor
40 reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed May 28, 2015 via mobile

The hotel is very clean and the staff are very nice. The morning complimentary breakfast has more offerings then some other hotels I've been to, from bagels to yogurt as well as fresh fruit. The room was clean and I enjoyed having the small couch and coffee table as I needed to do paperwork. There is a Taco Bell practically... More 

Was this review helpful? Yes 2
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for taking the time to share your experiences with us. I am glad you found our team helpful and our property close to many local attractions like Lupa zoo and Burger King has the playscape. I am glad you were able to enjoy our complimentary hot deluxe breakfast in the morning during your stay. We look forward to... More 

Farmingdale, Maine
Level Contributor
167 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed May 22, 2015

My husband and I were traveling from Ontario, Canada to Maine and stopped at this hotel for the night. We have never stayed at a Holiday Inn before and we were amazed when we opened our door. We asked for a suite and we thought we had an apartment. It was huge and we loved every minute of it. Now... More 

Was this review helpful? Yes
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

We strive in making everyone's experience the best ever!! We are pleased you enjoyed yourself. Thank you for taking the time to let us know of your experience at Holiday Inn Express Ludlow. It is nice to know that you found our team nice and helpful. Once again, thank you for staying with us at Holiday Inn Express Ludlow, and... More 

Waynesboro, Va.
Level Contributor
150 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed May 19, 2015

We stayed here recently for five nights during the Brimfield antique market. The property is a stones throw from the Mass. Pike with easy on and off. It was typical of the brand with a couple of annoying things. When using the wi-fi, when you closed your tablet or phone you were thrown off which meant you had to repeatedly... More 

Was this review helpful? Yes
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel at Holiday Inn Express Ludlow, and your comments are very important to us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations at Holiday Inn... More 

Chicago, Illinois
Level Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed May 2, 2015

This hotel is conveniently located near I-90. The bedroom was clean, but the bathroom floor had a clump of hair on it. The breakfast southern egg omelet was extremely salty, making it barely edible. An OK place for one night on the road.

Was this review helpful? Yes
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for taking to provide our team with some feedback. I apologize that we did not meet your expectations in some areas of your stay. Our housekeeping team take pride in providing clean rooms for our guests, so it is a bit troubling to hear of this let down and the hair on the floor was missed. We also... More 

Liverpool, New York
Level Contributor
86 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed March 9, 2015

No hotel deals in this I90 area around Chicopee or Ludlow, so we were happy that the Holiday Inn Express was so nice since we paid so much. Very clean and quiet. Taco Bell is walking distance; Big Y grocery store and other fast food options about 1/4 mile away. Hot breakfast with lots of options from fresh fruit and... More 

Was this review helpful? Yes 3
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. We have some options in the area for dinner and the grocery store is within walking distance if it is needed. Thank you again, Melissa GM More 

Guarulhos, SP
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed March 5, 2015

The lower classification is because of it's location, there's no options to eat or fun close to the hotel. The hotel is a nice option with good rooms and excellent front desk service. The elevator and ice machines are silent. Good WiFi internet, very fast and stable.

Was this review helpful? Yes 2
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for taking to provide our team with some feedback. I apologize that we did not meet your expectations in our area. We are in a small town and we have a few local restaurants within 1/4 mile to 2 miles away from our hotel and 3 fast food type restaurants in front of our property. We do strive... More 

Skowhegan
Level Contributor
93 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed February 6, 2015

After challenges on my end the staff here was awesome. Late arrival, big smiles from the front desk. A snow storm came in and basically closed everything the next day and the staff made sure we were comfortable and had everything we needed. The manager even provided lunch for those that didn't want to venture out. A big plus and... More 

Was this review helpful? Yes 2
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel at Holiday Inn Express Ludlow, and your comments are very important to us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations at Holiday Inn... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 11, 2015

The staff here is amazing! My husband is in the Air Force, and was gone in the mornings so Id come sit at breakfast by myself. The staff made me feel very welcome, they were super friendly! The 2 breakfast ladies made sure that place was spotless!!! I work for a residence inn in New Hampshire ..so I'm constantly judging... More 

Was this review helpful? Yes 1
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel at Holiday Inn Express Ludlow, and your comments are very important to us. We take our guest comments very seriously and always strive to provide comfortable and clean accommodations at Holiday Inn... More 

Questions? Get answers from hotel staff and past guests. Ask a question

57 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (57)
Viewed
Hotel & grounds (13)
Viewed
Room/suite (18)
Viewed
Dining (4)
Viewed
Bathroom (2)
Viewed
Pool/beach area (5)
Viewed
Business center/function rooms (2)
Viewed
Other (13)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Ludlow
7.0 mi away
La Quinta Inn & Suites Springfield
1.2 mi away
Wilbraham Inn
Wilbraham Inn
#1 of 1 in Wilbraham
3.5 of 5 stars 20 reviews
4.9 mi away
Residence Inn by Marriott Springfield Chicopee
Show Prices
Show Prices
Show Prices
4.9 mi away
Hampton Inn Chicopee/Springfield
7.3 mi away
Hilton Garden Inn Springfield
8.0 mi away
BEST WESTERN Springfield West Inn
BEST WESTERN Springfield West In...
#2 of 18 in West Springfield
4.5 of 5 stars 37 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay