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Holiday Inn Express Ludlow

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321 Center Street, Ludlow, MA 01056 (Formerly Comfort Inn & Suites)
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1 room 1 adult
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Holiday Inn Express Ludlow
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60 Reviews from our TripAdvisor Community

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Northampton, Pennsylvania
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We are from out of state. My husband stayed there on and off for almost the whole month of December and into January for a rode job for his work and I visited twice. The place was clean and they had pleasant staff. Didn't get to try the indoor pool. Nothing to complain about =)

Helpful?
Thank Pam F
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for staying with us in Ludlow, we appreciate your business. I'm glad to hear that you had pleasant stay. It is tough being away from home on business and we try to make all our guests feel like they are part of our extended family. We offer great service with a smile and clean rooms for you to... More 

Brownville
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 30, 2015

Great stay there.The staff was most helpful to us.Went out of their way to assist our every need. Maintenance man deiced our vehicle during ice storm and helped with my tablet problems.. Kitchen lady was interested in our needs and explained the food process to us. Can't say enough good things about all the staff.Our place in Ludlow always!

Helpful?
Thank Janet H
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for your wonderful comments about our team the hotel. I am glad that my team was able to assist you with your tablet and the breakfast attendant was able to offer you assistance with your needs in breakfast. We strive to give great service as well as a clean hotel for people to stay in during their travels... More 

Westerly, Rhode Island
Level Contributor
75 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed December 21, 2015 via mobile

I didn't have a lot of options as I was in Ludlow for a funeral and I since I drove I from out of state, I didn't want the additional drive from over from Springfield. The hotel is easy to find, right off the highway with a number of good services in the area: Friendly Restaurant right down the street!... More 

Helpful?
Thank PamS123
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

We would like to start by thanking you choosing to stay with us at the Holiday Inn Express Ludlow. We appreciate you taking the time to share your thoughts regarding your most recent stay with us. We are very pleased you enjoyed your visit with us, and look forward to having you back again soon! It is wonderful to hear... More 

Gaithersburg, Maryland, United States
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 15, 2015 via mobile

We stayed several nights while visiting family. It was clean and comfortable. The only problem we had is they were painting near the elevator and one person in our party is allergic to paint fumes. But they had no way to know that.

Helpful?
Thank Nancy N
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for taking the time to write a review for our hotel. We appreciate your comments I will share them with our team. I am glad you found our hotel clean and comfortable. I apologize for the paint fumes, we try to keep our hotel appearance as if it was new and we have to do some extra things... More 

Raleigh, North Carolina
Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed November 1, 2015

You'd never know that this hotel was the only game in town -- they try hard and the results are excellent. As recent reviewers have noted, the labeled pillows and extensive breakfast bar are impressive. In the breakfast room, the coffee station is on a wall by itself, so you don't have to be temped by all the pastries if... More 

Helpful?
Thank EMKnowles
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel at Holiday Inn Express Ludlow, and your comments are very important to us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations at Holiday Inn... More 

Getzville, Ny
Level Contributor
90 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed October 18, 2015

We requested a quiet room and the girl at the front desk, Jen, not only gave us a quiet room, she upgraded us. We had a room at the end of the hall, but not only that, she was just a smiling force that made this stay so enjoyable. Everything else was as expect with Holiday Inn, but we drove... More 

Helpful?
Thank Jackie B
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. I am glad you enjoyed Jennifer's welcoming hospitality. Melissa, GM More 

Plainfield
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed October 12, 2015

We stayed at this hotel because it was the most reasonably priced hotel near Wilbraham & Monson Academy where my daughter was visiting for a shadowing day. We were greeted warmly and check in was very fast. Our room (136) was roomy and had a microwave and mini fridge which was great. The beds were comfortable and had pillows that... More 

Helpful?
Thank Kim P
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel at Holiday Inn Express Ludlow, and your comments are very important to us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations at Holiday Inn... More 

Bangor, Maine
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed October 11, 2015

You know what you're going get when you stay at a Holiday Inn Express: a basic stay and the usual free breakfast. We travel a lot, and had reached the point where we'd avoid a HI Express if at all possible. But this time the location and price were both good, so we went, and were surprised with a better... More 

Helpful?
Thank Greybeard3
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for taking the time to provide our team with feedback. We're excited you had a pleasant stay and enjoyed the newly expanded breakfast options (Quaker oatmeal cups with raisons, walnuts and cinnamon, Chobani yogurts, and turkey sausage). Thank you for choosing Holiday Inn Express for your stay and we look forward to taking care of you in the... More 

Dover, NH
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 4, 2015

Great Service, Super Friendly and Knowledgeable Staff! We were in town for an important family get together and I had negelected to book early. The front desk staff, found us a room in time! We had a great time without worrying about driving at night! Melissa, your entire staff are such great people! Thank You! Wayne & Sue

Helpful?
Thank Wayne H
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Repeat customers are a great asset to our hotel and we are so glad that we could accommodate you on such short notice. We strive in making everyone's experience the best ever!! We are pleased you enjoyed yourself on another visit and hope the family is doing well. Thank you for taking the time to let us know of your... More 

Level Contributor
442 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
4 of 5 stars Reviewed September 20, 2015

For 3-star level hotels, this is as good as it gets! LOCATION: Although the hotel is less than 5 miles away from Springfield, there are no easy access to the city. The highway is going out of the way first then go around before ti finally reach to Springfield, so it will take good 20-30min before you get there. If... More 

Helpful?
Thank Gaspard_de_la_nuit
hospitalitywithstyle, General Manager at Holiday Inn Express Ludlow, responded to this review

Thank you for your kind review! We are located in Ludlow and close to downtown Springfield which you are right would take about 15 minutes to get there, if you were headed to Springfield Rte 20 its only about 5 minutes away. We are in a safe small town which has some restaurants in walking distance as well as some... More 

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