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All 4 Lexington hotels

Quality Inn & Suites Lexington

2.0 of 5 Motel   |   440 Bedford St., Lexington, MA 02420
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49%
Ranked #4 of 4 hotels in Lexington
A recent review
5 of 5 stars reviewed 2 days ago
eddieecat cheshire
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250 people have reviewed this hotel

Traveler rating
    53
    64
    49
    38
    46
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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English first
cheshire
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Great clean rooms Breakfasts are great. Lots to choose from and all good quality. Rooms are well looked after and there is a great choice on the tv when you are relaxing. Did not go into pool but looked ok. Would stay again.

Was this review helpful? Yes
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, We highly appreciate your recent stay and your positive feedback of our property. We are also very happy to know that you enjoyed the breakfast and the services that we have here to offer. We would love to have you again at our hotel. Regards, Vik General Manager More

Poughkeepsie, New York
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here to avoid the higher prices in downtown Boston. It's about a 30 minute drive - depending on traffic. No elevator. The stairwells needed vacuuming. Overall the room was just average. Breakfast was busy for this rather large motel, but items appeared to be refilled reasonably. And the breakfast itself is the standard fare for the Choice hotel... More

Was this review helpful? Yes
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, I thank you for your recent stay at our hotel. Your observation about the public area carpets have been noted and has been communicated to the housekeeping department and we have started more frequent vacuuming there. Thank you once again for staying with us and we look forward to welcoming you again in the near future. Regards, Vik... More

PA
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We tried this hotel recently on a visit to the Boston area. Good hotels at reasonable prices are hard to find around there. The Homewood Suites in Arlington/Cambridge was nice but has tripled prices recently and randomly. So it was out for this visit, and doubt we'll stay there again. The Quality Hotel & Suites in Lexington is right up... More

Was this review helpful? Yes
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear guest, Thank you for your wonderful review. We thank you for staying with us and hope to see you soon in the near future. Sincerely, Vik General Manager More

Towson, Maryland
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for a conference in Boston. It's a nice 20 minute drive to Alewife and the MBTA. (Make sure you are there early, Alewife is HUGE but does fill up). Concord and other historic areas are close. Inside, the bed was comfortable, hotel was clean, and generally a good experience. Don Juan's Mexican is very good for dinner... More

Was this review helpful? Yes
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, Thank you so much for a great review for us. We would love to welcome you again in the near future. Regards, Vik General Manager More

Plattsburgh, New York, United States
Contributor
20 reviews 20 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Near historic sites but hotel isn't what you would expect from a Choice brand. Rug ripped, wallpaper borders peeling off walls, stains in tub, bathroom floor rusted and stained, furniture Walmart quality. Bedside lights don't work. Thru the wall old air conditioner was so noisy we couldn't hear tv unless it was turned way up.

Was this review helpful? Yes
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, I apologize for your recent experience. Please call Vik at 7818610850 to discuss the exact location of your room as we have changed our TVs to wall mounted LCD tvs and almost all the rooms have newer carpeting and modern furniture. Regards, Vik General Manager More

Pittsburgh, Pennsylvania
Contributor
15 reviews 15 reviews
12 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If your on a budget and your in the Boston area then this place is not for the money. It has nice pool and lobby area and a well light parking lot. My room was clean and did not smell, the AC worked well. They have direct TV with lots of channels and free Wifi that kind of works here... More

Was this review helpful? Yes 1
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, Thank you for your recent stay. There are a few guests who stay during the week for business purposes here. I thank you again for your visit and recommend you taking advantage of our wonderful breakfast during your next visit. Regards, Vik General Manager More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After a day meeting up with family in Newport, RI, our party of five headed off to Lexington/Boston. What a pleasant surprise we found at this Quality Inn.We booked online through the Quality site. A beautiful two-room suite with kitchen and fold-out sofa sleeper. We asked for a roll-out bed and extra towels -- they arrived within 10 minutes! We... More

Was this review helpful? Yes 2
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, Thank you for a wonderful review. I am so happy to know that you enjoyed our services from accommodations to breakfast. It feels great to see our valued guests like you to be happy with the services that we have to offer. Please let us know when you are in the area next so that we get another... More

miami
Contributor
14 reviews 14 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

after having read several critical reviews, i was unsure what to expect. having now stayed there for three nights, i have concluded that those negative reviews were posted by very fussy and unreasonable people who can never be satisfied. first, the location is perfect, right near major roadways. second, the value for price paid is very good. the full HOT... More

Was this review helpful? Yes 2
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, Thank you for the wonderful review. We highly appreciate you staying with us and eagerly look forward to you staying with us in near future. Sincerely, Vik General Manager More

Dayton, Ohio
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 15, 2014

We originally booked the hotel because the price was reasonable for the Boston area and the reviews online seemed overall positive. Unfortunately for our family, we did not have a good experience. First, however, I’ll start with the good things. The price, as I mentioned was good for the area. The breakfasts were free and extremely well diversified. There was... More

Was this review helpful? Yes 1
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, Apologies for your recent experience. I tried to write to you previously as well to request you to call Vik at 7818610850. Please call me at your earliest convenience to discuss this further. Regards, Vik General Manager More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 6, 2014 via mobile

Do not use this hotel. We asked for non smoking but the room smelled like smoke. Got switched to another room but tue shower did not drain and there was fungus growing on the caulking. Air conditioning sounded like a train. I'm not picky but hotel is probably bone of the worst. Staff was unwilling to asist with thw shower... More

Was this review helpful? Yes 1
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, I apologize for your recent experience at our hotel. However, I am also surprised by your observations as we have professionally gotten our bathrooms cleaned from an outside company and changed the furniture. Please call Vik at 7818610850 to discuss the room condition and the location. Thank you for your time. Regards, Vik General Manager More

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Additional Information about Quality Inn & Suites Lexington

Address: 440 Bedford St., Lexington, MA 02420
Phone Number:
Location: United States > Massachusetts > Lexington
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Quality Inn & Suites Lexington 2*
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Also Known As:
Quality Inn And Suites Lexington
Quality Inn & Suites Lexington Hotel Lexington
Quality Inn Hotel Lexington
Quality Inn Lexington
Lexington Quality Inn

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
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Number of rooms
204

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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