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All 4 Lexington hotels

Quality Inn & Suites Lexington

2.0 of 5 Motel   |   440 Bedford St., Lexington, MA 02420
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Ranked #4 of 4 Hotels in Lexington
A recent review
5 of 5 stars reviewed 1 week ago
nedsteve Philadelphia, Pennsylvania
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259 reviews from our community

Traveler rating
    55
    64
    53
    39
    48
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81
53
16
58
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
Berwyn, Illinois
1 review
2 of 5 stars Reviewed 3 days ago NEW

Booked this hotel in late afternoon after spending the day travelling from Gloucester and sightseeing in Lexington/Concord. Sorry I didn't read the reviews on TripAdvisor before I made the reservation. The only room left was a smoking room. The room smelled very musty. A strip of wallpaper was missing in the bathroom. Toilet paper holder had rust stains, vanity had... More

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 4 days ago NEW

Booked here because closer to Waltham was booked up. Booked non-smoking room. Reservation accepted. Got here, got room. Got to room -ashtrays on the tables, room stinks of smoke. Room looks like a 1-2 star room. Front desk apologetic, but nothing can be done. DON'T STAY HERE!

Was this review helpful? Yes
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear guest, I apologize for your recent experience. Please call me at 7818610850 to let me know if you booked directly through us or a another source. It has happened in the past where other guests reserved a room through another channel and a smoking room was assigned to them by that company. Sincerely, Vik General Manager More

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

I am glad I did not listen to some of the negative reviews written about this hotel. It was clean, staff was friendly, and the breakfast was very good. I visit the area a lot because of family and this is my new hotel to stay at from now on. The price was also very good and the main reason... More

Was this review helpful? Yes
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, Allow me to thank you for such a wonderful review of our hotel. We are delighted to know that you enjoyed your stay and breakfast here. We look forward to your future stays with us. Kind regards, Vik General Manager More

Rogers, Arkansas
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Stayed here for a couple of nights while on business. The room was pretty clean but not 100%. The bed was a little harder than I like but still OK. They have a breakfast that is included and pretty good for free. First day I was there for breakfast early, about 15 minutes after starting time and everything was fresh... More

Was this review helpful? Yes
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, Thank you for your recent stay. I apologize that you could not get a non-smoking room at our hotel. Please call us in advance in future so that we can make a reservation for a non-smoking room for you. Regards, Vik General Manager More

Montreal, Canada
2 reviews
3 of 5 stars Reviewed 2 weeks ago

À very good breakfast in the morning. Good choice. Hot or cold. There was à restaurant in the front of the hotel. It was near Boston from highway. Good location to visit Boston. Also sunday for the day, the parking is free in downtown Boston,

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Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, I am very happy to know that you enjoyed the breakfast in our hotel. I hope you got time to enjoy our beautiful outdoor pool as well. We look forward to your future stays with us. Regards, Vik General Manager More

Detroit
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Even though we had paid for 4 nights through hotwire, we left this hotel after staying two nights. I showed the hotel manager my daughter's bug bites and she proceeded to go to our room to find the source. She said a refund was not a problem but it had to be done with hotwire. We booked another hotel with... More

Was this review helpful? Yes
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, I apologize for your recent experience. Our rooms get inspected by a professional pest control company and they have found no evidence of bed bugs in any of the rooms. I request you to contact Hotwire again regarding the payment and ask them to get in touch with us as there seems to be some miscommunication. Regards, Vik... More

Campinas, SP
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel has good staff and offers amenities that can be enjoyed in the sports club next door. The location is good and quiet neighborhood. Just ahead there is a good Mexican restaurant. The hotel has a laundry room with washer and dryer coin, which is a great and economical option for those who have clothes to wash.

Was this review helpful? Yes
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, We thank you for your stay and your review. We look forward to your stay with us in future again. Regards, Vik General Manager More

Pittsgrove, New Jersey
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Sam greeted us as we went in to check in. He was friendly and very helpful as he answered all of our questions and explained completely how to use the public transportation visit lexington, boston, etc.

Was this review helpful? Yes
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, Allow me to thank you for your wonderful review. Your feedback has been shared with Sam. We look forward to having you with us again soon. Regards, Vik General Manager More

cheshire
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Great clean rooms Breakfasts are great. Lots to choose from and all good quality. Rooms are well looked after and there is a great choice on the tv when you are relaxing. Did not go into pool but looked ok. Would stay again.

Was this review helpful? Yes
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, We highly appreciate your recent stay and your positive feedback of our property. We are also very happy to know that you enjoyed the breakfast and the services that we have here to offer. We would love to have you again at our hotel. Regards, Vik General Manager More

Poughkeepsie, New York
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed August 11, 2014

We stayed here to avoid the higher prices in downtown Boston. It's about a 30 minute drive - depending on traffic. No elevator. The stairwells needed vacuuming. Overall the room was just average. Breakfast was busy for this rather large motel, but items appeared to be refilled reasonably. And the breakfast itself is the standard fare for the Choice hotel... More

Was this review helpful? Yes
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, I thank you for your recent stay at our hotel. Your observation about the public area carpets have been noted and has been communicated to the housekeeping department and we have started more frequent vacuuming there. Thank you once again for staying with us and we look forward to welcoming you again in the near future. Regards, Vik... More

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Additional Information about Quality Inn & Suites Lexington

Address: 440 Bedford St., Lexington, MA 02420
Phone Number:
Location: United States > Massachusetts > Lexington
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites Lexington 2*
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Also Known As:
Quality Inn & Suites Lexington Hotel Lexington
Quality Inn And Suites Lexington
Quality Inn Hotel Lexington
Quality Inn Lexington
Lexington Quality Inn

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