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Quality Inn & Suites Lexington

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440 Bedford St., Lexington, MA 02420
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Quality Inn & Suites Lexington
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Quality Inn & Suites Lexington
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Quality Inn & Suites Lexington
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328 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Central Florida
Level Contributor
74 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed yesterday NEW

Folks at the counter were very helpful. At breakfast it was like the UN-tour groups and different languages spoken at their tables-which was pleasant as I've been the "foreigner" on other trips. Was good to know that folks from outside of USA chose this hotel. Clean. Free breakfast. Easy to reach. Can't make a left into hotel, but 1/4 mile... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 1 week ago

200.00.now you would think. That then fact that the only thing was available isn't our fault.we checked in late around one am.it was an unexpected stop on our trip.we needed a place to sleep so we paid the extra money.we extended our stsybthe next day and were still not offered a !ore affordable roomoe allowed to use any coupons or... More 

Was this review helpful? Yes
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, We are a very busy property and our rooms are booked weeks/months in advance. A prior reservation is highly recommended. If you arrived at 1 AM and a suite was the only thing available, then the Guest service agent did the right thing to offer the same to you. If you extended your stay by one more night,... More 

Travelers are raving about these Lexington hotels

1 review
5 of 5 stars Reviewed 1 week ago

The hotel is outstanding and the exceptional service is obvious. Check in was smooth, the room clean and extremely comfortable. House keeping service great and convenient. Breakfast was fabulous and had so many offerings. The check out was swift and polite. I recommend this hotel to all modern day travelers as it satisfies the needs of all kinds of people.

Was this review helpful? Yes
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, I thank you for a great review. I am very happy to know that you liked our facilities and service. We would love to have you back to stay with us again soon. Regards, Vik General Manager More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel this previous weekend and thoroughly enjoyed my stay. I arrived late, extremely tired and was greeted with a delicious cookie and two friendly young men, Gerard and Adrian. They assisted me with my check in and gave me directions to my art convention the next day in downtown Boston. They were very knowledgeable about the... More 

Was this review helpful? Yes
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, It gives me immense pleasure to know that you enjoyed your stay with us. Gerard and Adrian have been informed about your recognition for their great customer service. I am also very pleased to know that you enjoyed our breakfast. We hope you make a plan to visit Boston again soon and come and stay with us. Regards,... More 

West Middlesex, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

great peaceful nite rest. rooms n bathroom nice and clean. great breakfast.. excellent hotel staff. as a driver I need my sleep and the beds are relaxing.. had a great experience and would suggest this is a great place to stay with a POOL..

Was this review helpful? Yes
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, Thank you for your great review. I am glad to know that you got your well deserved rest as you mentioned that you are a driver and a good sleep is very important for you. Great to know that you recognized our wonderful breakfast and the pool. We hope to have you stay with us soon. Regards, Vik... More 

Seattle, Washington
5 of 5 stars Reviewed 1 week ago

This place is honestly one of the better hotels that I have stayed at. The staff is incredible and the food is top of the line! After breakfast, my 8 children and I took a dip in their heated pool and it was oh so refreshing! The housekeeping manager even brought us towels! He was a lovely young man. For... More 

Was this review helpful? Yes
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, I appreciate you great review of our property. It feels great to know that you thoroughly enjoyed your stay. I have shared your review with Anthony, our Housekeeping Manager. He feels grateful for your recognition. We take great pride in our customer service and I am happy to know that you enjoyed every aspect of your stay. Please... More 

Mississauga, Canada
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago

Is just an old hotel from the 80's, nothing to remark, non to complain. Old furniture, old tv, normal bathroom, comfortable bed. Feels that you went back on time. Receptionist was a friendly lady. Arrived late at night and leave early morning. Easy to find, 15 minutes driving from the last Boston train station, Alewife. Ofer breakfast and coffee. Normal... More 

Was this review helpful? Yes
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, Thank you for your stay. I would like to inform you that we are in the process of installing High definition Tvs in all the rooms with latest furniture and new carpet and fixtures. Also, this has been completed in 60% of the rooms (TVs in 90%). I m sure that you will notice these exciting changes upon... More 

1 review
5 of 5 stars Reviewed 1 week ago

This hotel is one of the best motels I have stayed in with my busniess travels. The motel staff is very friendly and knowledgeable of the area. Always greeted with a friendy smile and a warm greeting upon arrival. The facilities are very clean and well kept. (They are doing some work around the grounds but it will make for... More 

Was this review helpful? Yes
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, Thank you so much for a detailed and encouraging review. I appreciate your kind words and am happy to know that you noticed the changes that we are making at the property. We look forward to having you with us again soon. Regards, Vik General Manager More 

Indianapolis, Indiana
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a nice hotel and I stay here a LOT! Last week-end I stayed there and the young man at the counter, Adrian was rushing and he was not very honest at all. I love this particular Quality Inn, but my experience last week-end was not a good one. Now to what is nice about this hotel: rooms are... More 

Was this review helpful? Yes
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, I thank you for staying with us multiple times. I do appreciate you finding our facilities great. However, Adrian happens to be an outstanding employee who has received several great comments from different guests. He is also employee of the month and quarter. You were not particularly specific as to why you felt he was dishonest. I had... More 

Missoula, Montana
Level Contributor
186 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 stars Reviewed 1 week ago

When we arrived, a professional cleaner was shampooing the hall and stairs - a good sign. We have been traveling for over two months, and this is one of the nicer places we have stayed. The paint on the room walls seems to be new. The colors of the carpet, walls, draperies and bedding all are coordinated and pretty. That... More 

Was this review helpful? Yes 1
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, I appreciate your review of our property that you shared with the world. I am very happy to know that you noticed the changes we are making in the property. I have shared your feedback with our breakfast and hotel team and they join me to thank you for staying with us. Look forward to your future visits.... More 

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