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All 4 Lexington hotels

Quality Inn & Suites Lexington

2.0 of 5 Motel   |   440 Bedford St., Lexington, MA 02420
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Ranked #4 of 4 Hotels in Lexington
A recent review
4 of 5 stars reviewed 2 days ago
deBotton Boston, Massachusetts
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270 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Boston, Massachusetts
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Fine room, reasonable furniture and a chair with a desk. Electrical sockets besides the desk but not near the bed ? The sink is a part of the main room, which might be a problem if more than one person share the room (the restroom and the shower are separated from the main room, but there is no sink there).... More

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Austin, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago NEW

The rooms were small and out-dated. The bathroom had mildew growing in the shower and dirt in the corners. That gave the whole room a dirty feel. We did not have a restful night due to the beds and pillows being uncomfortable. Breakfast was not great. The front desk staff was not welcoming or friendly. I would not stay there... More

Was this review helpful? Yes
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, I apologize for your recent experience. However, it surprises me as well as most of our rooms have been renovated and have exceptional interiors. Please call Vik at 7818610850 to discuss about the exact location of your room. Regards, Vik General Manager More

Anchorage, Alaska
1 review
1 of 5 stars Reviewed 1 week ago

I had accidentally made reservations for the 6th of the month when I mint to make them for the 20th of the same month. While checking out my reservations Car, Flight and hotel on the 8th I was surprised that I had made this err I called the hotel right away and was told by Patricia that she could or... More

Was this review helpful? Yes
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, As part of the hospitality industry, we are following the policies. Since you did not check in on the date reserved initially and contacted the hotel after the stay period, we have charged your card for one night stay for No Show. Every hotel has a cancellation policy which is mentioned when you are making the booking. Since... More

Boston MA
1 review
5 of 5 stars Reviewed 1 week ago

Great value, fabulous location. I was pleasantly surprised with my recent stay at the hotel. First of all I had several requests and the front desk went out of their way to accommodate all my needs through the approval Lynda, the sales manager. The room was neat and clean and the breakfast surpassed my expectations. All and all this is... More

Was this review helpful? Yes
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, Lynda joins me in thanking you for your recent stay and the wonderful review. We eagerly look forward to your future visits to our hotel. Kind regards, Vik General Manager More

Colorado Springs, Colorado
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hotel was in good location. No elevator as tough for the second floor and suitcases. Room was clean. Breakfast was not great. Too many people in a small area. Lots of tour buses and things got crowded.

Was this review helpful? Yes
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, I thank you for staying with us recently. I was surprised by your observations about the breakfast area as it can seat more that 75 people and we offer a wide variety of choices. Please call Vik at 7818610850 to discuss your breakfast experience in detail. I am glad that you were happy with the accommodations. Please do... More

1 review
5 of 5 stars Reviewed 2 weeks ago

I want to urge everyone to neglect all the bad reviews for this hotel. My experience was totally opposite to the ones mentioned in the negative reviews. The room was super comfy. I was facing the lobby and had no noise issues with the tour buses. The room rate was excellent and the breakfast was the best compared to the... More

Was this review helpful? Yes
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, Thank you for the amazing review. I thank you for Stay with us and look forward to welcoming you again soon. Regards, Vik General Manager More

Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good value for money, great breakfast also good location for centre of Boston, one tip I would give is to ask not to have a room close to the cleaner's rooms as they do have to start work early and their chatting woke me up early whilst we were staying there, my only other criticism would be it's looking a... More

Was this review helpful? Yes
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, Thank you so much for your great review for our hotel. We are in process of doing some exciting renovations which you will surely see upon your next visit. Thank you again for your stay and look forward to having you with us soon. Regards, Vik General Manager More

Berwyn, Illinois
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 18, 2014

Booked this hotel in late afternoon after spending the day travelling from Gloucester and sightseeing in Lexington/Concord. Sorry I didn't read the reviews on TripAdvisor before I made the reservation. The only room left was a smoking room. The room smelled very musty. A strip of wallpaper was missing in the bathroom. Toilet paper holder had rust stains, vanity had... More

Was this review helpful? Yes 2
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, I apologize for your recent experience. Did you inform the hotel staff about the room condition during your stay? Please call Vik at 7818610850 to discuss the exact location of your room. Sincerely, Vik General Manager More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 17, 2014

Booked here because closer to Waltham was booked up. Booked non-smoking room. Reservation accepted. Got here, got room. Got to room -ashtrays on the tables, room stinks of smoke. Room looks like a 1-2 star room. Front desk apologetic, but nothing can be done. DON'T STAY HERE!

Was this review helpful? Yes 1
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear guest, I apologize for your recent experience. Please call me at 7818610850 to let me know if you booked directly through us or a another source. It has happened in the past where other guests reserved a room through another channel and a smoking room was assigned to them by that company. Sincerely, Vik General Manager More

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed September 12, 2014

I am glad I did not listen to some of the negative reviews written about this hotel. It was clean, staff was friendly, and the breakfast was very good. I visit the area a lot because of family and this is my new hotel to stay at from now on. The price was also very good and the main reason... More

Was this review helpful? Yes
Vik K, General Manager at Quality Inn & Suites Lexington, responded to this review

Dear Guest, Allow me to thank you for such a wonderful review of our hotel. We are delighted to know that you enjoyed your stay and breakfast here. We look forward to your future stays with us. Kind regards, Vik General Manager More

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Additional Information about Quality Inn & Suites Lexington

Address: 440 Bedford St., Lexington, MA 02420
Phone Number:
Location: United States > Massachusetts > Lexington
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites Lexington 2*
Number of rooms: 204
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Also Known As:
Quality Inn & Suites Lexington Hotel Lexington
Quality Inn And Suites Lexington
Quality Inn Hotel Lexington
Quality Inn Lexington
Lexington Quality Inn

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