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Aloft Lexington

3.0 of 5
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727 Marrett Rd - A, Lexington, MA 02421
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Aloft Lexington
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Ranked #3 of 4 Hotels in Lexington
A recent review
4 of 5 stars reviewed 3 days ago
Oslo_Tucker Oslo, Norway
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333 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oslo, Norway
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

I stayed at the Aloft a few times. It is a modern hotel catering to the hip and young. Grandma probably won't feel right at home here but insurance brokers who are into fast cars will, I guess. Rooms are well appointed and aren't yet bruised and battered. The exceptionally friendly shuttle bus drivers whose names I've unfortunately forgotten will... More 

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Worcester, Massachusetts
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

Nice hotel but another review mentions AC ... as a pilot at Bedford / Hanscom for the night I usually pick this hotel but after setting the AC on max cold... the room went from 82 to 76 during the night... absolutely not acceptable... the ac unit cycles on and off every 5 minutes never being able to run cold... More 

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Megan L, Starwood Hotels at Aloft Lexington, responded to this review

Dear Jetpeter1, We completely understand your frustrations and sincerely apologize for the complications you encountered with your guest room not being cooled properly during your stay. Please rest assured that engineering has further investigated and rectified this issue to ensure we are providing a comfortable environment for our guests’ enjoyment. Thank you for sharing this with us, and we hope... More 

Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

The room was fine and the location was convenient to Lexington. But, the breakfast was *disgusting* - microwave eggs and the absolutely worst coffee I've ever had in my life. I threw it away and went to a coffee shop in town. The bar seemed to also have some service problem. I stopped several times over he course of a... More 

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Megan L, Starwood Hotels at Aloft Lexington, responded to this review

Dear Moss9924, We are very sorry you were disappointed with our food offerings at Re:fuel, and apologize for the inconvenience you encountered at W XYZ during your stay. It’s always our goal to achieve the highest customer satisfaction, and we take our guest reviews very seriously. Rest assured, your comments have been addressed and properly handled with our team to... More 

Zurich, Switzerland
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 weeks ago

Unfortunately my room was not clean. Needs to definitely be improved. Breakfast possibilities were also poor. Due to the small and bad choice I had breakfast somewhere else every morning. Otherwise nice staff and big parking lot to park the car. The room was very quiet. Beds very comfortable to sleep. Due to being close to my business location, the... More 

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Megan L, Starwood Hotels at Aloft Lexington, responded to this review

Dear ValK00, While we are happy you liked our comfortable guest rooms, friendly team, and great location, we are sorry we ultimately fell short on your expectations. Cleanliness is certainly a priority to our team, and we have addressed your comments with housekeeping to ensure our rooms are maintained in top notch condition. We appreciate you sharing this with us,... More 

Ithaca, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I've stayed in some of the more spendy hotels in downtown Boston, and have found that few of them are worth paying the 200+dollars a night. When you add parking and paying for internet, some of the downtown hotels left a bad taste in my mouth. The Aloft, on the other hand, felt as if I were getting great value... More 

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Cleveland, Ohio
1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed here a short time back and found out early in the morning that there was no hot water. Apparently it was not just my room but pretty much hotel-wide. Calling the front desk they were apologetic and took my name and contact information. I thought, ya ya, little good that will do. Well much to my surprise, a bit... More 

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 3 weeks ago

The staff were polite and the room was general areas were clean; however the AC unit in the room would not drop below 74°F although I had the setting set to 67. Front desk was apologetic and said they would have someone look into it. I reminded them a couple days later when I checked out.

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Austin.TX
Senior Contributor
45 reviews 45 reviews
43 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 3 weeks ago

For people who don't stay in many hotels, the Aloft may be a really refreshing and fun variation on properties they normally stay at. The decor is fun and bright and different. So, if staying in the hotel itself is part of the experience of the trip for you, this is a fun option. I'm a little "over" staying in... More 

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Senior Contributor
39 reviews 39 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is my second week long stay at the Aloft, and I have had some crazy bad luck so far. Sunday night when I arrived, I was given a room on the third floor which had an ant problem in the bathroom and a broken deadbolt on the door. I was moved to another room down the hall, and the... More 

Was this review helpful? Yes 1
Top Contributor
55 reviews 55 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 9, 2015 via mobile

At first glance it's clear from the outset this place isn't the Ritz. However, if you're in this neck of the woods you are likely attending a conference, or visiting relatives etc, and therefore this place is a good choice for those purposes. Rooms are exterior are pretty plain, but clean and modern kinda how you picture a first apartment,... More 

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Megan L, Starwood Hotels at Aloft Lexington, responded to this review

Dear Kenny S, We’re happy to hear your expectations were met and that our friendly team made your stay memorable. Thank you for taking the time to share your experience with us, and we hope to have the opportunity to host you again should you return to the area in the future! All the best More 

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