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Howard Johnson Express Inn - Lenox

2.0 of 5
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462 Pittsfield Road, Lenox, MA 01240
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Howard Johnson Express Inn - Lenox
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Ranked #8 of 14 Hotels in Lenox
A recent review
4 of 5 stars reviewed 2 days ago
anncE8518WB Atlanta, Georgia
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232 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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boston
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Well first of all i want to thank to the staff of the Howard Johnson they are very helpful , about the room its pretty good in shape just stayed last week so i can tel,l it was very good experience. before booking this hotel i was skeptical because of the reviews but the reviews never justified with the property... More 

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Weymouth, Massachusetts
Level Contributor
99 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed 1 week ago

This area is so popular that it is next to impossible to find one room for one night! That's when you should think about the Howard Johnson Motel. This is a very old, dated motel that was probably hasn't been updated since the 80's. I can only speak for our room which was very musty ..... but clean. The a/c... More 

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WynGuestRelation, Guest Relations Manager at Howard Johnson Express Inn - Lenox, responded to this review

nottinghall- Thanks for your review @ HOJO Lenox. We are updating our guest in a phases so I am happy to inform you that we renovated all down stair guest room. We're glad that you found our property friendly, clean, and up to most of your expectations, otherwise. We pride ourselves on our pleasant, professional staff and on the appearance... More 

Lenox
1 review
3 of 5 stars Reviewed 1 week ago

I was disappointed in the location of the room I booked in April for a July stay. I checked in just after 3 0clock and got a noisy room on the ground floo when I had asked for an upper room. The room was not in good working order. The safe had been locked closed, the shower head had to... More 

Review collected in partnership with Howard Johnson

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WynGuestRelation, Guest Relations Manager at Howard Johnson Express Inn - Lenox, responded to this review

jdgw91- Thanks to being a repeat guest! We do appreciate that you choose again to stay here in busy time of the year. Rate are depends on supply & demand to get best rate during summer try to stay in weekdays that can be good idea. Because of guest safety we always keep safe box close so only guest knows... More 

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