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Howard Johnson Express Inn - Lenox

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462 Pittsfield Road, Lenox, MA 01240
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Howard Johnson Express Inn - Lenox
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275 Reviews from our TripAdvisor Community

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Troy, New York
1 review
3 of 5 stars Reviewed January 2, 2016

Average room. Breakfast OK. Heater very loud and patron in room overhead very loud starting at 0400.

Review collected in partnership with Howard Johnson

Helpful?
Thank David E
Lanesboro, Massachusetts
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed December 1, 2015

My husband and I booked a jacuzzi room for after our holiday party. We got there, started up the tub and got in. The water was COLD. We got out and went to the office to see if they knew what was up or could help, maybe by switching rooms. They said they had no idea why the water was... More 

Helpful?
Thank tripster716
WynGuestRelation, Public Relations Manager at Howard Johnson Express Inn - Lenox, responded to this review

tripster716- We are surprise to see that after eleven months guest is writing bad review. Which is looks like some one is providing perk to a write. Which is not fair to tarnish image of hotel to help some other hotel. More 

Travelers are raving about these Lenox hotels

Boston, Massachusetts
Level Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed November 17, 2015

We were attending a wedding at the Cranwell on Sat and needed a place the stay the night before so we didn't have to pay for two nights at the Cranwell. Decided on the Howard Johnson based on reviews and cost and we were satisfied. The guy at the front desk was prompt and very friendly. The room was a... More 

Helpful?
Thank Bostontraveler318
Norcross, Georgia
2 reviews
5 of 5 stars Reviewed November 8, 2015

Needed a reasonable night in a fairly costly town (B&B's in Lenox area were mostly $200 and up), and HOJO turned out to be the ticket. Like another reviewer, I found a couple of the upstairs "non-smoking" rooms had a smoky odor, but the smaller downstairs room I took was clean and nice. But the most pleasant surprise came after... More 

Helpful?
Thank dehauser
Honeoye Falls
1 review
3 of 5 stars Reviewed November 7, 2015

There for less than 20 hours, needed 4 rooms. Two upstairs rooms were more warn, carpet coming up near walls and definitely had a smoke odor, while Two bottom rooms seemed updated. Beds and linens clean, wifi available but kept going offline with my phone. Office friendly, helpful. Morning breakfast was clean, neat area. Short stay, good price.

Review collected in partnership with Howard Johnson

Helpful?
Thank TANovember
Denver
1 review
5 of 5 stars Reviewed November 2, 2015

Great Value Motel right off the HWY 20 about 4 miles from downtown Pittsfield. It is an older Motel so you have to keep that in mind as most of the Motels are along Hwy 20 in Lenox! The Owner was very good to me and friendly as was the staff. It is very clean, comfy, huge rooms, great fast... More 

Review collected in partnership with Howard Johnson

Helpful?
Thank 544mitchellr
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