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Howard Johnson Express Inn - Lenox

2.0 of 5
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462 Pittsfield Road, Lenox, MA 01240
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Howard Johnson Express Inn - Lenox
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Ranked #8 of 14 Hotels in Lenox
A recent review
4 of 5 stars reviewed 1 week ago
Mlovestravel Massachusetts
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199 reviews from our community

Traveler rating
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    53
    25
    17
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9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We stayed in this inn in April for 1 night and found it to be clean and comfortable. The continental breakfast was included and was just fine. Nice and quiet surroundings and the front desk delivered a cot we requested quickly. We would stay again considering that it is a good hotel especially for the very reasonable price. We also... More 

Review collected in partnership with Howard Johnson

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WynGuestRelation, Public Relations Manager at Howard Johnson Express Inn - Lenox, responded to this review

Thank you for taking the time to write us a review on TripAdvisor.com. We highly encourage guests to share their experiences with our potential guests. You made a great choice in lodging, and it sounds like our staff made your stay clean, comfortable, and convenient for your weekend getaway in the Berkshires. Thank you for staying with us we hope... More 

Clayton, Delaware, United States
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 26, 2015

This was a weekend ski trip, was charged $ 58.00 per night plus tax. The room was clean and a overall quiet place to stay.

Review collected in partnership with Howard Johnson

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WynGuestRelation, Guest Relations Manager at Howard Johnson Express Inn - Lenox, responded to this review

Michael- thank you for letting us know about your pleasant visit with us over Ski time. Our rate are always fair enough & We're glad you recognize the quietness of the hotel and that you enjoyed your visit. Thanks so much for staying with us and we hope to see you again soon. More 

A TripAdvisor Member
4 of 5 stars Reviewed January 14, 2015

I had a King Jacuzzi room - the water was HOT, and the jets were powerful. Enjoyed it so much, I extended my stay! Pleasant staff, clean and spacious room, good value for the money.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes 3
WynGuestRelation, Guest Relations Manager at Howard Johnson Express Inn - Lenox, responded to this review

Congratulation to become trip advisor member!!! We also make sure that our Jacuzzi are well maintained during winter time we have highest demand of that.We're glad you found our hotel quiet and the staff accommodating. We appreciate your feedback and hope you'll visit us again soon! Warm Regards, HOJO Lenox More 

BRIDGEWATER
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 14, 2014

Excellent one night stay. Our king room was much bigger than expected. Bed was comfortable. Bathroom was clean. Overall, a good deal.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes 1
WynGuestRelation, Guest Relations Manager at Howard Johnson Express Inn - Lenox, responded to this review

Bill- One of the compliments we received is Bigger room & clean room from out of 10 at least in 7 review. Very famous Mazcot Bar its in walking distance and other very famous restaurant Mazzeos Italian restaurant, Arizona Pizza are in walking distance also there is CVS pharmacy store & price chopper super market across street and how can... More 

Bridgewater
2 reviews
4 of 5 stars Reviewed December 5, 2014

This is the second time I've stayed a weekend here while commuting to class at Kripalu. I enjoy the location and rooms equipped with ref rig and microwave. The proprietors and all involved are very nice and accommodating.

Review collected in partnership with Howard Johnson

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WynGuestRelation, Guest Relations Manager at Howard Johnson Express Inn - Lenox, responded to this review

Nancy- Always good to see over all effort to make sure guest will be happy such as warm room. We make sure that during winter we turn on heat enough also we take care guest specially request so guest has not to come back in windy cold night. We do have lot of guests who attend Kripalu. Thanks lot to... More 

long island, new york
Top Contributor
92 reviews 92 reviews
78 hotel reviews
167 helpful votes 167 helpful votes
5 of 5 stars Reviewed November 4, 2014

Clean,comfortable and very affordable. I have stayed at this Howard Johnson's a number of times during the year. They are always doing something to update the property. The bed in my room was so comfortable I did not want to move in the AM. All amenities in the room worked perfectly. The WiFi signal was strong as was the flow... More 

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WynGuestRelation, Guest Relations Manager at Howard Johnson Express Inn - Lenox, responded to this review

Amishboy- We do really appreciate that you take a time from busy schedule and share your opinion. We are glad that all three time we performed excellent in all field, Thanks to mentioned on trip advisor that we are always little by little updating our hotel we do really love to see more repeat guest has excellent experience same like... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed October 28, 2014

We stayed at this hotel when we went to a Tanglewood concert. We stayed with my two kids (5 year-old and 2 year-old). The hotel just fit our family. It was clean and with everything we need for the family with little kids. The room was equipped with a fridge, microwave, TV, and baby bed (upon request). The staff were... More 

Was this review helpful? Yes
WynGuestRelation, Guest Relations Manager at Howard Johnson Express Inn - Lenox, responded to this review

Dear guest- Tanglewood is minutes away from here.We always make sure that our rates are competitive and cost effective to have services. As you mentioned in all rooms we have fridge, microwave, hair dryer, coffee maker and we are very flexible on breakfast about time. More 

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