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All 15 Lenox hotels

Howard Johnson Express Inn - Lenox

2.0 of 5 Hotel   |   462 Pittsfield Road, Lenox, MA 01240
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Ranked #8 of 15 Hotels in Lenox
A recent review
4 of 5 stars reviewed 2 days ago
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187 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Great location: Easy access to Pittsfield, Lee, Lenox, Stockbridge and all local attractions Good staff: No complaints Decent rooms: You get what you expect from a HoJo - okay beds, clean linens, basic TV Okay breakfast: The usual - plain bagels, cream cheese, fruits, coffee, yogurt, cereal

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San Jose, California
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Had first floor king room. Clean, everything worked, bed was comfortable. Good location. Good value.

Review collected in partnership with Howard Johnson

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Westford, Massachusetts
1 review
2 of 5 stars Reviewed 2 weeks ago

The property needs a makeover. Room colors are a dreary brown and beige. Carpets are worn and torn. Small vacuum tube style TV with basic cable where flat screen HDTV would not have been too expensive to install. The shower head was plugged up so it gave only a weak stream. Air conditioning was loud and heater gave off an... More

Review collected in partnership with Howard Johnson

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WynGuestRelation, Guest Relations Manager at Howard Johnson Express Inn - Lenox, responded to this review

Dear value guest- We are glad that you liked room cleanliness but about room upgrade we were not up to your standard I will pass your comment to our management. More

Wakefield, Rhode Island
Top Contributor
63 reviews 63 reviews
4 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Making reservations in early June for an early October wedding, I was disappointed to find my options limited (leaf-peeping season). After reading some reviews, and because it is a Wyndham property, I chose this one. I must admit to looking at more reviews shortly before the trip and became somewhat leery, but figured "what the heck, all we need is... More

Was this review helpful? Yes
WynGuestRelation, Guest Relations Manager at Howard Johnson Express Inn - Lenox, responded to this review

rhody- As being a senior reviewer on Trip advisor and have a faith on us despite some bad review and gave us your honest opinion about Howard Johnson Lenox it's really appreciated. Also recommend us on Trip advisor. Hope to see you next time. More

Natick
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 5 weeks ago

Our 1st Non-Smoking room had a very strong smoking odor. Mgt moved us to another room which was better but still smelled as if someone had been smoking in the room. Mgt had no other rooms so had to stick it out. Had to air out everything in my bag when I got home due to strong cigarette smell. Beware... More

Was this review helpful? Yes
WynGuestRelation, Guest Relations Manager at Howard Johnson Express Inn - Lenox, responded to this review

We really sorry that you had to stay in non smoking with smoking room smell. I would likes to informed all travel readers that our hotel is exterior and some times smoker rent non smoking room and they smoke outside of rooms so smells goes inside and non smoking room smells smoking room. As you know we were completely booked... More

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Additional Information about Howard Johnson Express Inn - Lenox

Address: 462 Pittsfield Road, Lenox, MA 01240
Phone Number:
Location: United States > Massachusetts > Berkshires > Lenox
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Express Inn - Lenox 2*
Number of rooms: 44
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Also Known As:
Howard Johnson Express Hotel Lenox
Lenox Howard Johnson
Howard Johnson Lenox

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