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Yankee Inn

2.0 of 5 461 Pittsfield Rd, Lenox, MA 01240
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Certificate of Excellence 2014
Yankee Inn
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Yankee Inn
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339 reviews from our community

Traveler rating
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    44
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102
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
Top Contributor
215 reviews 215 reviews
76 hotel reviews
179 helpful votes 179 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Myself and my girlfriend stayed here for 2 days in January in a fireplace room while she visited some friends and we celebrated our 5th anniversary. We tend to stay at Holiday Inns and Hampton Inns and like most others we like a clean room, a very comfy bed and decent "free" breakfast. So let me address those three points.... More 

Was this review helpful? Yes 1
mtoole, Owner at Yankee Inn, responded to this review

I'm sorry to hear that your stay for your special weekend with your girlfriend left something to be desired, Troy. While you're correct in assuming we were slammed due to the holidays, and our staff was spread a bit thin because of them, I can assure you that none of my staff were hungover or not fit to be working.... More 

New York City, New York
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We recently stayed at the Yankee Inn from December 31st to January 3rd. When it comes to ski hotels, we try to pick places we think will provide some sort of customer service in case there is a noise issue because we frequently get up at 6 a.m. to be on the lift by 8/8:30. ROOM: The room itself was... More 

Was this review helpful? Yes
mtoole, Owner at Yankee Inn, responded to this review

Dear Dinine, We thank you for choosing to spend your family ski getaway with us & greatly appreciate your feedback! We share in your concern with the level of noise during the weekend and will take action towards avoiding this issue in the future. Thank you for all of your valuable suggestions, our management team will absolutely discuss and consider... More 

New York City, New York
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed there during late September 2014 for his school reunion. The staff is extremely friendly and tried to find us a quieter room, but the hotel was fully booked for the weekend we were there. Our room was in the building that was closer to Route 7 (aka Pittsfield Rd), and sometimes we heard traffic during... More 

Was this review helpful? Yes
mtoole, Owner at Yankee Inn, responded to this review

Dear Gwlc, We are so happy that we were able to provide a convenient and comfortable stay for your husband's school reunion. It is also wonderful to know that you enjoyed our breakfast. Please let me know next time you and your husband are planning a visit and I will personally see that your accommodations are in the main building... More 

Seattle
Contributor
19 reviews 19 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Oh where can I start! :-( We were 6 of us for a reunion/wedding in the area from out of town. We all booked through hotels.com and got a non-refundable rate for around $130 which was not cheap, though one of us got it for $90 (that story in the later part). Let me talk about the $130 room. The... More 

Was this review helpful? Yes 2
mtoole, Owner at Yankee Inn, responded to this review

Well, I'd be lying if I said this review wasn't disappointing to read. Reviews like these are definitely not the norm for us, and when we hear comments about our food and rooms like this, know that it really hits home but I'll be taking this feedback to my team in order to improve. I'm sorry to hear that you... More 

Northborough, Massachusetts
Senior Contributor
39 reviews 39 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 13, 2014

We were looking for convenience, and since we are usually running around on our trips don't hang out at the hotel, so atmosphere is not a priority. The Yankee was very convenient being right on Route 7 - but set back enough so it was quiet (plus we were on the back side). Biggest asset was the indoor pool -... More 

Was this review helpful? Yes
mtoole, Owner at Yankee Inn, responded to this review

We are so happy to hear you enjoyed our amenities, Joseph! It is great that you were able to utilize our indoor pool, and we agree that it is one of our best assets! I'm sorry to hear that you felt our breakfast left something to be desired, we strive to provide options for everyone including fresh Belgian waffles and... More 

Danbury, Connecticut
Contributor
16 reviews 16 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 2, 2014

We stayed here Thanksgiving night after spending the day with our daughter's in-laws. The front desk personnel were very friendly when we checked in. The room was well-kept and clean, and the beds were comfortable. The continental breakfast bar the next morning was well supplied and kept neat and clean. I would definitely stay here again if the occasion arises.

Was this review helpful? Yes
mtoole, Owner at Yankee Inn, responded to this review

The best thing to hear from a guest after a stay with us is that you would definitely return, so thank you for that! Knowing that we were your choice of stay when visiting your daughter's in-laws is truly an honor, and hearing that you enjoyed your service, room, and continental breakfast is gratifying. I hope that we'll be seeing... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 23, 2014

We booked our room in route to the Berkshires...staff was great. Had a room with canopy bed that was so comfortable...fireplace and jacuzzi...room was beautiful and clean. Went for a swim in the indoor saltwater pool...then drinks at the bar. Lucille was a great and shared great laughs.... Tom, Danielle, Haley were also wonderful. We can't wait to come back!... More 

Was this review helpful? Yes
mtoole, Owner at Yankee Inn, responded to this review

Thank you for your wonderful feedback, Bonnie. I don't know who's looking forward to your next visit more -- you or us! It's amazing to know that you enjoyed everything about your stay from the room, to the pool, to the bar. Making our guests feel like they're relaxing in their home away from home is one of my favorite... More 

Marlborough, MA
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed November 19, 2014

This inn was very accommodating, clean and enjoyable with a slider walk out to a GORGEOUS mountain view. ask for the back building when staying though....not the front one which is more like a motel style. You'll be pleased with the location- about ten steps from the Yankee Candle shop- literally!

Was this review helpful? Yes
mtoole, Owner at Yankee Inn, responded to this review

We really love hearing that you enjoy our beautiful view of the Berkshires as much as we do! I'm so happy that we were you location of choice for your visit to the Berkshires. Knowing that you felt accommodated and well taken care of means the world to us. I hope that we'll get to host you for many great... More 

Waltham, Massachusetts
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 6, 2014

I do not often leave reviews but I must leave one for the Yankee Inn! What made me over the top excited was the amenities provided at this hotel. We got a wonderful room that was spotless and had access to both the outdoor and indoor pool! We were planning to spend 2 days hiking but ended up lounging the... More 

Was this review helpful? Yes 1
mtoole, Owner at Yankee Inn, responded to this review

Jason, It's so amazing to hear that you loved our amenities so much that you chose to spend the day with us instead of hiking in our beautiful area on your second day. We definitely hope to keep up the great work for many stays to come, and hope you had great Thanksgiving! Much appreciated, Mollie, Owner More 

Groveland, Massachusetts
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 5, 2014

From check-in to check-out, everything went perfectly. The staff is extremely accommodating and pleasant. The only negative thing I could say (and it's not negative for all people) is the comforter on the bed was too hot. Just using the sheet was too chilly. So I opted to put a blanket on the bed instead. The weekend breakfasts, which included... More 

Was this review helpful? Yes 1
mtoole, Owner at Yankee Inn, responded to this review

7BlueMoons, Its' great to know that you'd happily to return for another stay with us! Hearing that you felt well taken care of from check-in to check-out means a lot to the entire staff. Whenever you're looking to travel back to the Berkshires, know that we'll always have our doors open for you! We hope to see you again soon!... More 

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Additional Information about Yankee Inn

Address: 461 Pittsfield Rd, Lenox, MA 01240
Phone Number:
Location: United States > Massachusetts > Berkshires > Lenox
Price Range (Based on Average Rates): $
Hotel Class:2 star — Yankee Inn 2*
Number of rooms: 96
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Also Known As:
Yankee Hotel Lenox
Hotel Style:
#3 Family Hotel in Lenox

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