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Cranwell Spa & Golf Resort

#6 of 14 Hotels in Lenox
Certificate of Excellence
GreenLeadersSilver level
Hotel website
55 Lee Rd, Lenox, MA 01240 (Formerly Cranwell Resort, Spa & Golf Club)
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Best prices for:1 room 1 adult
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Cranwell Spa & Golf Resort
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628 Reviews from our TripAdvisor Community

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Oxford, Connecticut
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed 1 week ago

I just returned from an overnight with my best friend. I adore everything about the Cranwell. The staff are truly exceptional in their service. The Cranwell has provided me , my family, and my husband with lovely memories. The spa services are wonderful! I did notice some new employees. Hold on to your senior staff!!! They are what makes this... More 

Helpful?
2 Thank harryOxford
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Everything about our stay at cranwell was absolutely perfect! The friendly and helpful staff, the spa and treatments, the room the food everything! Can't wait to go back! The history of the place is very interesting also. It's the best place to go and unwind and relax and enjoy being pampered !

Helpful?
1 Thank Elaine T
Upper Montclair, New Jersey
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed 1 week ago

My girlfriends and I take one to two weekend trips a year and this was by far our least favorite hotel. The Cranwell is overrated, overpriced and not that friendly. Whatever you do, DO NOT stay in Beechers. That is the building that is not attached to the spa or the rest of the hotel and it has not been... More 

Helpful?
1 Thank BMHutt
Sandie P, Manager at Cranwell Spa & Golf Resort, responded to this review

Thank you for taking time to provide your feedback in regards to your recent stay. We truly appreciate your feedback, and apologize that your stay was not as expected. The Beecher’s is a beautiful historic guest building overlooking the Berkshire Mountains and has stood countless years; hosting numerous golfers who enjoy the proximity to the 1st golf tee, to the... More 

Cambridge, Massachusetts
1 review
5 of 5 stars Reviewed 2 weeks ago

My friend and I were looking for a weekend spa getaway. We picked Cranwell because of its location and recommendations from some travel sites. The place is as gorgeous as advertised. Getting around: If you are staying at the resort and not going anywhere else you are ok. They have wonderful glass tunnels connecting some buildings and a shuttle that... More 

Helpful?
Thank Treat_Yourself_2016
Yonkers, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

Our family rented a townhouse for the weekend. We had kids and grandkids together, sitting by the fire, watching football, cooking great meals, all in one big roomy room. Our sleeping quarters were great! good mattress, fun jacuzzi which the kids loved. We went to the spa and all had terrific massages. We went to the dining room where we... More 

Helpful?
Thank 833gloria
Boston, Massachusetts
1 review
5 of 5 stars Reviewed 3 weeks ago

This was our 4th visit to Cranwell, and they upgraded us to a lovely suite. Everything here is a wonderful combination of elegance and comfort. Our son and family live nearby and we all love the game room and pool. The Manse has a beautiful sitting area. The two dining rooms again combine elegance with comfort. All staff members we... More 

Helpful?
Thank Michael B
Norma_Probst, Public Relations Manager at Cranwell Spa & Golf Resort, responded to this review

Thank you sharing all the wonderful service and accommodations you experienced during your recent stay. You captured what is most enchanting about Cranwell in the winter. See you soon. More 

South Glastonbury, Connecticut
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I truly enjoyed our stay at the mansion and we can’t wait to come back. Our room, dinner, breakfast, and the views were all outstanding. Also, your reservation coordinator Lindsey did a great job and your Maitre D (a very nice gentleman who seated us in the restaurant and was super nice and a real gentleman –... More 

Helpful?
1 Thank Debbie S
Norma_Probst, Public Relations Manager at Cranwell Spa & Golf Resort, responded to this review

Thank you for your wonderful comments about your recent stay and Lindsey will be pleased to hear your accolades. We hope to see you again soon. More 

usa
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 29, 2015

We were part of a family reunion of 21 that stayed over the Christmas Holiday. The rooms and food were excellent however there were a few missteps that were not expected for a resort of this class. The resort advertises itself as 'pet friendly' however we were told that our building did not allow pets. Not a problem, however to... More 

Helpful?
2 Thank lbinutt
Norma_Probst, Public Relations Manager at Cranwell Spa & Golf Resort, responded to this review

Thanks for taking the time to write about your experience at Cranwell. We’re pleased that you selected our resort for your family holiday and that you were happy with much of your stay. We're very sorry for the confusion surrounding the pets in your building. We do have special accommodations for pets, but were not aware of others beforehand. Looking... More 

Torrington, CT
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed December 29, 2015

this was our 15th visit to Cranwell. We love going to relax, enjoy the spa facilities and wonderful food experiences at both the Mansion and Sloanes Tavern. we were a bit taken aback at the prix fix menu in the mansion. the food was delicious, but portions small. I would like to see a regular menu brought back. we will... More 

Helpful?
Thank LadyDi
Norma_Probst, Public Relations Manager at Cranwell Spa & Golf Resort, responded to this review

Happy 20th Anniversary and we're honored that you chose to spend it at Cranwell. It's nice to know that you enjoyed the quality of food on our new menu and your comments will certainly be passe along to our Chef. More 

Fairfield, Connecticut
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 28, 2015

We had a lovely Christmas Eve! We decided to spend a little more and spent the night in the mansion. It was well worth it! The building is beautiful and our room with a king size bed was very large with high ceilings. It had a walk in closet and a very lovely marble bathroom which also was oversized. Be... More 

Helpful?
1 Thank Just1Traveler2015
Norma_Probst, Public Relations Manager at Cranwell Spa & Golf Resort, responded to this review

Thank you for the lovely description of your stay and the room accommodations. We're sorry about the confusion concerning the lack of elevator and are concerned about your experience with the buffet. Our Chef will certainly take this into consideration for planning our holidays buffet. Hope to welcome you back again soon. More 

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