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All 15 Lenox hotels

Cranwell Resort, Spa & Golf Club

3.5 of 5 Resort   |   55 Lee Rd, Lenox, MA 01240
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75%
Ranked #5 of 15 hotels in Lenox
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed 2 weeks ago
TattyNatalie66 London, United Kingdom
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458 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
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English first
Boston, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

Funny posted on the sign is " Public Welcome". Having enjoyed previous stays here as overnight guests and also purchased Spa/Pool only passes on one occasion my teenage daughter and I stopped in last Monday night to buy a Spa/Pool pass. It was 45 minutes before they closed . The receptionist radiated hostility saying "we don't just take anyone in... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

We had a relaxing time over a two-night stay in this lovely countryside setting. We are not golfers but just wanted a hotel with a pool. We enjoyed eating in the tavern, but did not try the main hotel dining room which seemed a bit too formal for our taste. Our room (in Beecher's) was clean, luxurious-ish and comfortable, if... More

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Brookline, Massachusetts
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My family of four (me, my husband and two boys ages 14 and 11) stayed here in late July 2014. It's a great spot, we've been once before. We brought our dog, a beagle, and stayed in one of the guest houses. The suite is perfect for a family, a king bedroom and a very comfortable queen pull out couch... More

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Swanzey, New Hampshire
1 review
5 of 5 stars Reviewed 3 weeks ago

Cranwell is spectacular. My husband and I stay in the Mansion at the resort and are captivated by the beauty, history and friendly staff each time. If you want a treat, this is the place, breathtaking views, gorgeous facilities and amenities to please all. A perfect setting for any occasion.

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Glenville, New York
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Attention guests, especially those traveling with children: Whether one is staying at a fine resort or a roadside motel, the most basic expectation is that the lodging is safe and is properly outfitted with an operational fire alarm system. Cranwell failed us and many other guests in this regard and responded with a chaotic and utterly unreasonable response to a... More

Was this review helpful? Yes 5
Carl P, General Manager at Cranwell Resort, Spa & Golf Club, responded to this review

In mid July a severe thunder and lightning storm system came through central Berkshire County and one particular building was directly impacted by the storm. The alarm system effectively activated the emergency response system and our staff responded immediately along with the Lenox Fire Department ensuring an effective evacuation with no injuries of any kind to any individual. It was... More

Hereford, United Kingdom
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We just stayed for one night on our trip around New England. The hotel was good and we stayed in the modern annex. We looked around the facilities that the hotel had to offer, but due to only staying one night we did not try them. Enjoyed walking and sitting in the grounds..

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 22, 2014

I spent 4 days at the Cranwell in early July as part of a family gathering. The new rooms at the Carriage House were comfortable and well appointed. The spa and fitness facility is excellent. Fantastic indoor pool with large windows and huge space. The grounds are just lovely - a perfect setting for a group gathering. Food service for... More

Was this review helpful? Yes 1
New York City, New York
Contributor
15 reviews 15 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 20, 2014

The Cranwell is a beautiful property that was once a boarding school for boys. We stayed in the Beecher Cottage and it felt exactly like a boarding school or college dorm--kind of musty, dated, and tired, but still clean and pleasant. This is an affordable option during shoulder seasons in a really expensive region, and if your rate is a... More

Was this review helpful? Yes 4
Norma_Probst, Public Relations Manager at Cranwell Resort, Spa & Golf Club, responded to this review

We appreciate your taking the time to write a review. One of the highlights of Cranwell Resort is the setting and our guests tell us how much they enjoy the outdoors while here. We have about 20 Adirondack chairs situated throughout the property including outside the Pro Shop and the front side of Beechers near the practice greens. In addition... More

Monsey, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 18, 2014

Outstanding resort and most accomodating and friendly.Great reception staff especially Peter and entire staff gail,david and all without exception.Excellent fitness center,indoor pool and spa.>i have stayed at resort numerous times and have never bee disappointed.

Was this review helpful? Yes 2
Norma_Probst, Public Relations Manager at Cranwell Resort, Spa & Golf Club, responded to this review

So nice to receive your review and read the wonderful comments about your experience here. Lovely to hear from our many repeat guests. Please come visit again soon. More

Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 14, 2014

Grounds were lovely but rooms are in dire need of remodel, room smelled musty and included college refrigerator as a wet bar. Should have stayed at a clean chain hotel at half the price. I've seen the hotel management respond to other displeased patron's. Please don't insult me or my review by responding and saying I should have complained and... More

Was this review helpful? Yes 1
Norma_Probst, Public Relations Manager at Cranwell Resort, Spa & Golf Club, responded to this review

I’m sorry that you were disappointed with your room accommodations. This is an area of priority for us and we continue our efforts to remodel and upgrade our rooms. More

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What travelers say

  • Indoor pool(6)
  • Breakfast buffet(4)
  • Very good(3)

Additional Information about Cranwell Resort, Spa & Golf Club

Address: 55 Lee Rd, Lenox, MA 01240
Phone Number:
Location: United States > Massachusetts > Berkshires > Lenox
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Cranwell Resort, Spa & Golf Club 3.5*
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Also Known As:
Cranwell Resort, Spa And Golf Club
Cranwell Resort, Spa & Golf Club Hotel Lenox
Cranwell Hotel Lenox
Cranwell Resort Lenox
Cranwell Resort Anbd Spa Lenox

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Lenox #2 Business Hotel in Lenox #4 Romantic Hotel in Lenox
Hotel Class
Official Description (provided by the hotel)
Perched high on a hilltop in Lenox, MA, Cranwell Resort, Spa and Golf Club offers spectacular views for every season. Enjoy one of the largest spas in the Northeast along with elegant accommodations, fine dining, outstanding amenities and exceptional service. Whether your visit is for a weekend getaway, business meeting or stylish wedding or event, Cranwell Resort, Spa and Golf Club offers the ultimate resort experience on 380-acres snuggled in the heart of the Berkshires. ... more   less 
Number of rooms
114

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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