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All 15 Lenox hotels

Cranwell Resort, Spa & Golf Club

3.5 of 5 Resort   |   55 Lee Rd, Lenox, MA 01240
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Cranwell Resort, Spa & Golf Club
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Ranked #5 of 15 Hotels in Lenox
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 5 days ago
elaine l Dennis, Massachusetts
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465 reviews from our community

Traveler rating
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    48
    44
    25
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100
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Dennis, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Happily went back here to celebrate an aniversary after 6 years away and it is better than ever - rooms, dining, golf, spa - all top notch. We went mid-week - between the end of summer and beginning of foliage season - and practically had the place to ourselves. Staff friendly, professional and helpful. Can't wait to go back. Maybe... More

Was this review helpful? Yes 1
Easton, Massachusetts, United States
1 review
5 of 5 stars Reviewed 1 week ago

Our stay was fabulous! Perfect New England day for golfing on the nicely maintained and moderately challenging (for me) course; early cocktails then later dinner at Sloane's Tavern (where the friendly bartender and staff provided prompt service); quick dip in the pool; then a restful night in our comfortable, well appointed suite. We finished our retreat with massages at the... More

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Moultonborough, New Hampshire
Contributor
20 reviews 20 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed only one night at the hotel and were not able to take advantage of the many ammenities that the resort had to offer. We would like to go back to golf and perhaps have a spa treatment. The staff was very friendly and attentive. We did have dinner in the dining room. Service was great....but, the orders from... More

Was this review helpful? Yes 1
Cranbury, New Jersey
Top Contributor
54 reviews 54 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lovely ambiance and service at this well maintained hotel. Excellent facilities although we were not able to avail ourselves of most of the activities in our one day stay. It is a truly beautiful resort with ample parking if you drive between buildings or utilize the available shuttles. the indoor pool was great and the locker room facilities convenient for... More

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Excellent. I would highly recommend this property as a wonderful getaway.The property is grand. The views are fantastic. The staff is friendly. The service was outstanding. The spa treatments were the icing on the cake. Marvelous.

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New York City, New York
Contributor
17 reviews 17 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Cranwell has so much going for it that it's a shame that our room was so dreary. The Spa is clean, well equipped and well run; the grounds are beautiful and there are many activities and classes to keep guests busy (although one of our yoga teachers was not very good). There are indoor and outdoor pools. The exercise... More

Was this review helpful? Yes 2
Norwalk, Connecticut
Top Contributor
54 reviews 54 reviews
10 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Beautiful building and nice grounds, but while our room was large and bright, it was dirty. Won't go back or recommend to others. Very out dated and tired, and not maintain to the level I would have expected at $400 a night. Spa service was very good, but the spa, which is very new, was also tired and not maintained.

Was this review helpful? Yes 1
Carl P, General Manager at Cranwell Resort, Spa & Golf Club, responded to this review

I'm sorry that you were disappointed during your visit. We continually improve and upgrade our facility and will continue with these efforts to more consistently fulfill each of our guest expectations. Thank you for staying with us and we hope to have you back to experience the improvements and changes we have made. More

Boston, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Funny posted on the sign is " Public Welcome". Having enjoyed previous stays here as overnight guests and also purchased Spa/Pool only passes on one occasion my teenage daughter and I stopped in last Monday night to buy a Spa/Pool pass. It was 45 minutes before they closed . The receptionist radiated hostility saying "we don't just take anyone in... More

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Norma_Probst, Public Relations Manager at Cranwell Resort, Spa & Golf Club, responded to this review

We truly apologize for any hostility you may have felt on your recent visit and I’m confident this was not her intention. We appreciate and encourage the public to enjoy our facilities without purchasing services as you have experienced in the past with our day passes. Your impression is very important to us and we want to continue to be... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 12, 2014

We had a relaxing time over a two-night stay in this lovely countryside setting. We are not golfers but just wanted a hotel with a pool. We enjoyed eating in the tavern, but did not try the main hotel dining room which seemed a bit too formal for our taste. Our room (in Beecher's) was clean, luxurious-ish and comfortable, if... More

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Brookline, Massachusetts
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2014

My family of four (me, my husband and two boys ages 14 and 11) stayed here in late July 2014. It's a great spot, we've been once before. We brought our dog, a beagle, and stayed in one of the guest houses. The suite is perfect for a family, a king bedroom and a very comfortable queen pull out couch... More

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What travelers say

  • Indoor pool(6)
  • Breakfast buffet(4)
  • Very good(3)

Additional Information about Cranwell Resort, Spa & Golf Club

Address: 55 Lee Rd, Lenox, MA 01240
Phone Number:
Location: United States > Massachusetts > Berkshires > Lenox
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Cranwell Resort, Spa & Golf Club 3.5*
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Also Known As:
Cranwell Resort, Spa And Golf Club
Cranwell Resort, Spa & Golf Club Hotel Lenox
Cranwell Hotel Lenox
Cranwell Resort Lenox
Cranwell Resort Anbd Spa Lenox

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