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Cranwell Resort, Spa & Golf Club

#5 of 14 Hotels in Lenox
Certificate of Excellence
GreenLeadersSilver level
Hotel website
55 Lee Rd, Lenox, MA 01240
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Free Tanglewood Tickets
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Cranwell Resort, Spa & Golf Club
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580 Reviews from our TripAdvisor Community

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Traveler rating
    299
    137
    60
    54
    30
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121
235
17
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
Date | Rating
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English first
  • All months
    (580)
  • Mar-May only
    (168)
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    (143)
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    (141)
  • Dec-Feb only
    (128)
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2 reviews
1 of 5 stars Reviewed 6 days ago NEW

My husband and I had planned a long weekend in the berkshires that centered around visiting our children at camp. We thought we would make a "mini getaway" and stay 3 nights at a resort. Resort it was NOT. When we first arrived we were given a room in a quaint cottage. The location of the cottage was great, next... More 

Was this review helpful? Yes 5
Level Contributor
7 reviews
4 of 5 stars Reviewed 6 days ago NEW

Last time we were here was about 20+ years, but in the winter with the kids. It's beautiful in the summer, as well. We're not golfers, but we enjoy the place very much. It's very well maintained. Buildings are spread out, but all within a very short walk off each other. Plenty of parking everywhere plus they will shuttle you.... More 

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New York City, New York
Level Contributor
70 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The resort is peaceful quiet and relaxing. Our rooms in the Carriage house were large and clean. They are wonderful for a family with children. We had a large family gathering and Cranwell did everything to make it enjoyable. The food for our barbecue was great .. Simple but delicious. If you are looking for a resort with glitz and... More 

Was this review helpful? Yes
Norma_Probst, Public Relations Manager at Cranwell Resort, Spa & Golf Club, responded to this review

Thanks for bringing your reunion to Cranwell and knowing how much you and your family enjoyed the weekend is a real pleasure for all of us at the resort. Here’s to many more fond memories at Cranwell. More 

Gainesville, Florida
Level Contributor
95 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
2 of 5 stars Reviewed 2 weeks ago

There is no doubt that this is a fantastic property with a beautiful golf course, grounds and buildings! The surroundings are serene and calm, a perfect getaway from the business of everyday life. The service is excellent, friendly and extremely welcoming! Having said all the positive, the rooms are horribly dated. They are larger than your typical hotel but the... More 

Was this review helpful? Yes 3
Norma_Probst, Public Relations Manager at Cranwell Resort, Spa & Golf Club, responded to this review

Thank you for your wonderful comments about our great service. This is what all of us at Cranwell Resort strive for. We will soon be embarking a plan for room upgrades and I apologize that you were not offered the a la carte menu, which is available when the buffet is served. We hope you will reconsider and stay with... More 

Boston, Massachusetts
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent one night at Cranwell Resort, having driven by it over the years. It was great! The grounds are beautiful with gorgeous views of the Berkshires everywhere you look. Many different buildings and types of accommodations. We stayed in the Carriage House which is relatively new with large rooms, simple but nice decor, great bathrooms. I would stay there again.... More 

Was this review helpful? Yes
Norma_Probst, Public Relations Manager at Cranwell Resort, Spa & Golf Club, responded to this review

We appreciate all the wonderful comments you shared in your review and hope that next time you’ll be able to stay longer to enjoy the spa facilities. More 

Highland Beach, Florida
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

We spent two nights at Cranwell Resort in late June,we had tickets to Tanglewood to see Tony Bennett and Lady GaGa,fantastic show.We planned to play golf but it had rained hard and the course was closed,we had a spa day instead. My husband and I both had massages. The spa is very nice,good size lady locker rooms, a big hot... More 

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Boston, Massachusetts
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I have been visiting the Berkshires for 35 years; and Cranwell has become my setting from where I can enjoy all the area has to offer. The staff transcends mere compliments; and the amenities are all I could hope for. I come for Tanglewood in the summer and foliage in the fall, but don't forget your golf clubs, bathing suit,... More 

Was this review helpful? Yes
Norma_Probst, Public Relations Manager at Cranwell Resort, Spa & Golf Club, responded to this review

We’re so pleased to know that we’re your “home away from home” in the Berkshires and we look forward to welcoming you back for many years to come. More 

Monsey, New York
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

near tanglewood,great health club,beautiful grounds,Nice weekend getaway.Peter at the front desk is very helpful and acomodating.Hotel is lucky to have him.Great restaurants nearby.Three miles from tanglewood.

Was this review helpful? Yes
Norma_Probst, Public Relations Manager at Cranwell Resort, Spa & Golf Club, responded to this review

Thanks for the positive feedback about your stay and the great tips about our location. We also appreciate your kind words about Peter. He’ll be grateful to hear them. See you again soon. More 

NJ
Level Contributor
35 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Smelly.....musty....beaten up.....loud.....the bonus is the keurig in the room. The $450.00 a night for a suite was insanity. Stains on the couch some of the outlets didn't work. The barbecue at the saloon was like something you'd get at a public park....food was cold and very bland. Stay out of the Beecher's Cottage all you'll hear is golf carts backing... More 

Was this review helpful? Yes 1
Norma_Probst, Public Relations Manager at Cranwell Resort, Spa & Golf Club, responded to this review

We do appreciate your comments and will take them to the appropriate departments as we strive to improve our guest experience. It's important feedback for us. Thank you so much for taking the time to write and we hope you will visit us again in the future. More 

Toronto, Ontario, Canada
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice, comfortable hotel near Lennox. Hotel sits on exceptionally large property with several buildings that house the rooms. Rooms at clean, comfortable but also somewhat bland - they are certainly not spectacular not ultra luxurious. Service is friendly and polite but not exceptional. Gym was large and well equipped but again lacking the little touches that could otherwise elevate the... More 

Was this review helpful? Yes
Norma_Probst, Public Relations Manager at Cranwell Resort, Spa & Golf Club, responded to this review

Thanks for sharing all the details of your recent stay at Cranwell. We are pleased that overall, you enjoyed your stay and look forward to you return. More 

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