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Cranwell Resort, Spa & Golf Club

3.5 of 5 55 Lee Rd, Lenox, MA 01240
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Certificate of Excellence 2014
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Cranwell Resort, Spa & Golf Club
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Cranwell Resort, Spa & Golf Club
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520 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

i just escaped the city for two days with my 2 teenage sons and had a superb mid week getaway. The staff is so helpful and kind I really felt personally taken care of. It was freezing cold and quite snowy but they gave suggestions for quick and manageable ways to enjoy the outdoors a few minutes at a time.... More 

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed 1 week ago

We did not stay at the resort but went two days to the spa. The first day with massage and facial treatments were excellent and worth the money. On the second day, we returned to get a manicure and pedicure. Both were marginal and they did not even have a drying instrument to dry our nails. What completely shocked us... More 

Was this review helpful? Yes
Norma_Probst, Public Relations Manager at Cranwell Resort, Spa & Golf Club, responded to this review

We are happy that you could enjoy our beautiful facility during your recent Berkshire visit and are glad that we could extend the services and incredible amenities to you as a day guest. Our spa and salon service pricing is similar to that of other resort spas that offer a unique, quality experience. Our salon service times are longer than... More 

New England
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

I used to stay at Cranwell quite a bit (before I found the Hampton Inns and Suites in Lenox). I went for the golf and luckily had a corporate rate for the rooms. To be honest, I didn't pay nearly as much as others did and I still found the rooms to be overpriced. Admittedly the castle is pretty neat,... More 

Was this review helpful? Yes
Carl P, General Manager at Cranwell Resort, Spa & Golf Club, responded to this review

Thank you for your comments. I'm very sorry that you felt uncomfortable with how our front desk associate greeted you. I understand how you might interpret this other then how it was intended but I want to assure you no one here would ever intentionally say something to offend or make our guests feel uncomfortable. Your experience with our golf... More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

I recently booked at this resort for my team's annual sales meeting. Everything was wonderful from the word go. While the facility is beautiful, the staff was what made the three days so special. How can I describe them? Warm, inviting, professional, flexible, helpful, accommodating, I could go on and on. The rooms are spacious with plenty of work-space. One... More 

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Briarcliff Manor, New York
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago

We visited over the President's long weekend. The fact that I was able to get a reservation on Sat. morning for Sun. night should say something in and of itself. We have stayed at the Cranwell before but this time very much wanted to stay in the Mansion. What a disappointment. While the 2 Queen bedroom suite was large, the... More 

Was this review helpful? Yes 2
Livingston, New Jersey
Contributor
14 reviews 14 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We live in NJ and have a second home in Northwestern CT but were looking for a one night getaway for the weekend. Cranwell e-mailed me a special Valentine's Eve promotion so I thought it would be a nice surprise for my wife. While he have had lunch in the past at their casual, on premises eatery, Sloane's Tavern, we... More 

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Gloucester, UK
Contributor
19 reviews 19 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

You know when you return somewhere because you remembered it as being really nice? More often than not, you end up disappointed, but not here. Our second stay was just as memorable as our first: the rooms at Beechers' Cottage are certainly to 5* standard, being very spacious and beautifully appointed. The saunas and steam rooms are luxurious, with robes,... More 

Was this review helpful? Yes 1
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place was absolutely fantastic. Great service, great facility, and wonderful grounds. It was a joy to walk around and take in all of the ambiance. Our room was well appointed on a corner with a balcony and overlooked the tennis courts with the valley in the distance. very comfy bed and a nice jetted tub in the unit. The... More 

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Killingworth, Connecticut
Contributor
16 reviews 16 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From arrival to departure, our two day mid-week stay was ideal for a winter get away. The hotel was not crowded and probably under-booked, although it appeared to be fully staffed and all services fully functional. The staff was pleasant and helpful. The restaurants and room service was good and the grounds covered in 2+ feet of snow were downright... More 

Was this review helpful? Yes 2
Norma_Probst, Public Relations Manager at Cranwell Resort, Spa & Golf Club, responded to this review

Thanks for your great review. It is truly a winter wonderland here right now and the cross country skiing/snowshoeing is in full swing. Any chance you can make it back real soon? There's a seat in front of the fireplace waiting for you. More 

Madison, Connecticut
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I went for a romantic weekend. The resort grounds are wonderful. If there's snow, you can rent cross country skis. I used the golf pathways for running and enjoyed beautiful vistas as Cranwell sits perched atop a hill. Lenox itself has excellent restaurants, which I would recommend over Cranwell's options. The historic Cranwell buildings are fun to... More 

Was this review helpful? Yes 3
Norma_Probst, Public Relations Manager at Cranwell Resort, Spa & Golf Club, responded to this review

We’re so glad you enjoyed your romantic getaway at Cranwell and if you’re looking for outdoor winter activities, we just received over a foot of fresh snow. See you soon. More 

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  • Indoor pool(6)
  • Breakfast buffet(4)
  • Very good(3)

Additional Information about Cranwell Resort, Spa & Golf Club

Address: 55 Lee Rd, Lenox, MA 01240
Phone Number:
Location: United States > Massachusetts > Berkshires > Lenox
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Cranwell Resort, Spa & Golf Club 3.5*
Number of rooms: 114
Reservation Options:
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Also Known As:
Cranwell Resort, Spa And Golf Club
Cranwell Resort, Spa & Golf Club Hotel Lenox
Cranwell Hotel Lenox
Cranwell Resort Lenox
Cranwell Resort Anbd Spa Lenox
Hotel Style:
#1 Green Hotel in Lenox
#4 Family Hotel in Lenox
#5 Romantic Hotel in Lenox

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