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Cranwell Resort, Spa & Golf Club

3.5 of 5 55 Lee Rd, Lenox, MA 01240
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Certificate of Excellence 2014
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Cranwell Resort, Spa & Golf Club
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Cranwell Resort, Spa & Golf Club
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500 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lynbrook, New York
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I am always thrilled to return to the Cranwell Resort. The staff are kind, helpful and welcoming. I always feel like they appreciate me as a return guest and make me feel special. I have been going there for at least 15 years now. It is truly an all season resort. I have gone with my family and my children... More 

Was this review helpful? Yes 1
Dedham, Massachusetts
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We chose Cranwell for a girls' spa weekend and it was amazing. The room was modern and spacious, the spa offered great treatments, and Sunday brunch was a great way to cap off a perfect weekend! Definitely worth the splurge! I can't wait to go back.

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New York City, New York
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This is just what the doctor ordered, a relaxing spot far enough to indulge yet close enough with no passport or boarding pass required. My mom is in her 80's and I am in my mid 40's we both lead different lifestyles and this venue met our needs for spa services, tasty spots to explore for brunch and dinner; heater... More 

Was this review helpful? Yes 1
Chatham, Massachusetts
Top Contributor
71 reviews 71 reviews
9 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A quick getaway in the low season is just what we needed. Staying at Cranwell in early December was as majestic as ever with an elegant spa, excellent cuisine, lovely spacious rooms, and superb guest service. We always love our stays there and recommend this property to others. Even in the low season, there is plenty to do in the... More 

Was this review helpful? Yes 1
West Hartford, Connecticut
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

What a superb place! The grounds are beautiful, the rooms well-maintained, the staff very friendly, and the food excellent. There is so much to do at the resort as well as in Lenox 7 minutes away, and Lee 15 minutes away! Will be back!

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Pittsfield, Massachusetts
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I stayed in cranwell based on friends recommendations. Overall the hotel is good but I saw the suite I stayed in kind of outdated looking at the furniture. It could be more roomy as well. It's a resort that I recommend for big families.

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Boston, Massachusetts
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Cranwell has significantly declined and should no longer be considered a fitness spa or resort. They have not updated all of the rooms. The spa had showers down, also the hot tub and steam rooms not working frequently. The pool is kept at a cool temperature. Sloans food has significantly declined this summer. We had three meals returned to the... More 

Was this review helpful? Yes 2
Bethel, Connecticut
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

My wife and I booked a one night stay at the Cranwell because of a wedding we were attending. We paid a little extra to have the "tower room" which we were told was the nicest room in the hotel. Granted we received a discounted rate for the room due to the wedding, but we couldn't help but feel ripped... More 

Was this review helpful? Yes 3
Carl P, General Manager at Cranwell Resort, Spa & Golf Club, responded to this review

What you are describing is well outside of the typical experience of our guests and I'm very sorry these things happened to you. These inactions are unacceptable and each of these concerns will be addressed. Again, I apologize for your disappointment and frustrations. More 

Portsmouth, RI
Top Contributor
112 reviews 112 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed November 17, 2014

Expansion property in the beautiful Berkshires. Plenty of seasonal activities on-site or venture into nearby towns for shopping/browsing/dining. Norman Rockwell museum close by and very interesting. Property has a range of lodging options depending upon your taste. We tend towards old world style and the Mansion House provided exactly that. I must give shout outs to:Kim/bartender, Louis/sous chef, Darlene/server, Jim/bartender... More 

Was this review helpful? Yes 1
Nyack, NY
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 17, 2014

This property is much more like a conference center than a quaint New England hotel. Rooms are kind of average. The bathroom wasn't very clean. There was a loud humming/buzzing noise the entire night.

Was this review helpful? Yes 1
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What travelers say

  • Indoor pool(6)
  • Breakfast buffet(4)
  • Very good(3)

Additional Information about Cranwell Resort, Spa & Golf Club

Address: 55 Lee Rd, Lenox, MA 01240
Phone Number:
Location: United States > Massachusetts > Berkshires > Lenox
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Cranwell Resort, Spa & Golf Club 3.5*
Number of rooms: 114
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Also Known As:
Cranwell Resort, Spa And Golf Club
Cranwell Resort, Spa & Golf Club Hotel Lenox
Cranwell Hotel Lenox
Cranwell Resort Lenox
Cranwell Resort Anbd Spa Lenox
Hotel Style:
#1 Green Hotel in Lenox
#5 Romantic Hotel in Lenox

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