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All 15 Lenox hotels

Cranwell Resort, Spa & Golf Club

4.0 of 5 Resort   |   55 Lee Rd, Lenox, MA 01240
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75%
Ranked #5 of 15 hotels in Lenox
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed 2 days ago
Landonsholiday New York City, New York
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451 people have reviewed this hotel

Traveler rating
    229
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
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English first
New York City, New York
Contributor
15 reviews 15 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The Cranwell is a beautiful property that was once a boarding school for boys. We stayed in the Beecher Cottage and it felt exactly like a boarding school or college dorm--kind of musty, dated, and tired, but still clean and pleasant. This is an affordable option during shoulder seasons in a really expensive region, and if your rate is a... More

Was this review helpful? Yes 1
Norma_Probst, Public Relations Manager at Cranwell Resort, Spa & Golf Club, responded to this review

We appreciate your taking the time to write a review. One of the highlights of Cranwell Resort is the setting and our guests tell us how much they enjoy the outdoors while here. We have about 20 Adirondack chairs situated throughout the property including outside the Pro Shop and the front side of Beechers near the practice greens. In addition... More

Monsey, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Outstanding resort and most accomodating and friendly.Great reception staff especially Peter and entire staff gail,david and all without exception.Excellent fitness center,indoor pool and spa.>i have stayed at resort numerous times and have never bee disappointed.

Was this review helpful? Yes 2
Norma_Probst, Public Relations Manager at Cranwell Resort, Spa & Golf Club, responded to this review

So nice to receive your review and read the wonderful comments about your experience here. Lovely to hear from our many repeat guests. Please come visit again soon. More

Boston, Massachusetts
1 review
2 of 5 stars Reviewed 1 week ago

Grounds were lovely but rooms are in dire need of remodel, room smelled musty and included college refrigerator as a wet bar. Should have stayed at a clean chain hotel at half the price. I've seen the hotel management respond to other displeased patron's. Please don't insult me or my review by responding and saying I should have complained and... More

Was this review helpful? Yes 1
Norma_Probst, Public Relations Manager at Cranwell Resort, Spa & Golf Club, responded to this review

I’m sorry that you were disappointed with your room accommodations. This is an area of priority for us and we continue our efforts to remodel and upgrade our rooms. More

Providence, Rhode Island
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We went to Lenox for a Tanglewood Concert which is very near. The room turned out to be a very comfortable suite in the estate building. The spa was wonderful. The pool well kept, the golf course well maintained and the spa nice. A place with all the amenities to make your stay enjoyable.

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ny
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We've been to the Cranwell quite a few times and it never disappoints. We love it's location and large grounds! The staff is very friendly & super accommodating without feeling stuffy. It's the only place to stay in lenox for a w/e getaway. So many amenities! And close to restaurants and outdoor activities. Especially if you golf! I love the... More

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Lenox, Massachusetts
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I just visited Cranwell Salon and received a moroccan pedicure . It was a great experience and my toes came out great ! I had Manny and I would recommend him highly! He picked out my color for me and it was perfect . Back in January I visited Cranwell and received a facial from hell so I was excited... More

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New York
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I just spent two nights at the Cranwell with two of my close friends. The rooms were spacious and clean as well as comfortable. The facilities were equally clean and very well maintained. The spa was first rate and easily accessible from the Carriage House, where we stayed. The staff was largely helpful and all were friendly. We had an... More

Was this review helpful? Yes 1
Reston, VA
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Having only visited the Lenox area in the winter, I was not prepared for the intense beauty of the area. The green is like no other ever experienced. It was enchanting. Our stay at Cranwell Resort and Spa offered us two days of perfect weather, museums and accommodations . The staff at the resort was uniformly gracious, helpful and professional.... More

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1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I stayed at the Cranwell last weekend and had a lovely stay. The grounds were beautiful and the services were great. However, the fitness classes were subpar and the rooms could use renovation. My biggest qualm was their lack of hospitality to their guests. I got the moroccan body scrub treatment and was asked to remove my necklace before the... More

Was this review helpful? Yes 4
Norma_Probst, Public Relations Manager at Cranwell Resort, Spa & Golf Club, responded to this review

We’re so glad to know that you enjoyed your stay and spa treatment. During these services, we always encourage guests to remove jewelry as a protective measure. When property is left behind, we do everything possible to locate it and it’s great to know that your necklace was returned to you safely. We would be happy to reimburse the $9.80... More

CT
Contributor
16 reviews 16 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We've celebrated many special occasions with a stay at Cranwell. As usual, we were very pleased with our most recent visit on Father's Day. Everyone is always warm, welcoming and so very professional. They offer so many resort activities & amenities, too. We especially love their gorgeous golf course, spa, and lovely outdoor pool. In addition, the manicured grounds, landscaping,... More

Was this review helpful? Yes 1
Norma_Probst, Public Relations Manager at Cranwell Resort, Spa & Golf Club, responded to this review

Thanks for your glowing review of Cranwell, which is especially nice coming from a frequent visitor like yourself. This summer is shaping up to be one of the most exciting in recent years. The Clark will be reopening July 4th after a multi-year $145 million renovation, "Kiss Me Kate" at Barrington Stage Co. is getting rave reviews and of course,... More

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What travelers say

  • Indoor pool(6)
  • Breakfast buffet(4)
  • Very good(3)

Additional Information about Cranwell Resort, Spa & Golf Club

Address: 55 Lee Rd, Lenox, MA 01240
Phone Number:
Location: United States > Massachusetts > Berkshires > Lenox
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Cranwell Resort, Spa & Golf Club 4*
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Also Known As:
Cranwell Resort, Spa & Golf Club Hotel Lenox
Cranwell Resort, Spa And Golf Club
Cranwell Hotel Lenox
Cranwell Resort Lenox
Cranwell Resort Anbd Spa Lenox

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Lenox #4 Family Hotel in Lenox #4 Romantic Hotel in Lenox
Hotel Class
Official Description (provided by the hotel)
Perched high on a hilltop in Lenox, MA, Cranwell Resort, Spa and Golf Club offers spectacular views for every season. Enjoy one of the largest spas in the Northeast along with elegant accommodations, fine dining, outstanding amenities and exceptional service. Whether your visit is for a weekend getaway, business meeting or stylish wedding or event, Cranwell Resort, Spa and Golf Club offers the ultimate resort experience on 380-acres snuggled in the heart of the Berkshires. ... more   less 
Number of rooms
114

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