We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 24 Lenox B&Bs / inns

Birchwood Inn

3.5 of 5 Bed and Breakfast   |   7 Hubbard St., Lenox, MA 01240
Hotel website
Hotel packages
Hotel amenities
Birchwood Inn
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save Saved
You added Birchwood Inn to your Saves list
90%
Ranked #11 of 24 Lenox B&B and Inns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
SteveH1129 East Brunswick, New Jersey
Write a Review

231 reviews from our community

Traveler rating
    193
    14
    12
    6
    6
See reviews for
12
151
11
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (231)
  • Mar-May only
    (45)
  • Jun-Aug only
    (74)
  • Sep-Nov only
    (71)
  • Dec-Feb only
    (41)
All months
East Brunswick, New Jersey
1 review
5 of 5 stars Reviewed 2 weeks ago

I laugh when I read some of the negative reviews that have been ;posted, and I speak from much experience. My friends and I have stayed at the Birchwood for many years over New Years. It is the best inn that any of us have stayed in and we all are significant travelers. We stayed at numerous inns in Lenox... More

Was this review helpful? Yes
Walled Lake, Michigan
1 review
5 of 5 stars Reviewed 2 weeks ago

I had the joy of spending five wonderful nights at Birchwood Inn over the Labor Day holiday. I was there for a special concert at Tanglewood and to research my family history in that area. I stayed in the Wilson Room and was very comfortable. Karen and Keith ensured that the room was meticulously clean each day by the time... More

Was this review helpful? Yes
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

My fiancé and I had planned a romantic get away with a concert at tanglewood, and chosen the Birchwood as our hotel for 2 nights. We received a confirmation email and my credit card was charged a deposit that day so I thought we were all set. After the three hour drive, we arrived and were told that our reservation... More

Was this review helpful? Yes 3
La Chatelaine, Owner at Birchwood Inn, responded to this review

This is a first for us as well. In my 16 years as innkeeper we've never had a reservation cancelled by mistake. We have no idea whose mistake it was -- only the reservation card with a line through it marked "cancelled" and a note saying "cancelled" on the reservation software. If the gentleman had stayed inside while we made... More

Boston
Contributor
17 reviews 17 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed August 15, 2014

I really wanted to LOVE this place, but just couldn't. First, I need to disclose that I have worked as an innkeeper before, and I realize that everyone has bad days and bad situations, BUT if you are charging your guests for a certain level of service and hospitality, you have to provide it. If you or your staff are... More

Was this review helpful? Yes 4
La Chatelaine, Owner at Birchwood Inn, responded to this review

These are serious allegations, and we assure you we are taking them seriously. I am addressing them in an attempt to correct erroneous impressions. As the owner/innkeeper, I check each and every room before check-in. Our housekeepers pride themselves on their meticulous attention to detail. They had cleaned the room and bathroom scrupulously, and I did not see anything amiss... More

Sudbury, Massachusetts
Top Contributor
133 reviews 133 reviews
41 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed August 4, 2014

Loved the big porch and rocking chairs on the front of the hotel. Everyone staying there came down around 4ish to read, enjoy the porch and munch on the cookies or brownies being served with tea. The innkeepers could not have been any nicer or the breakfast any better; Fruit, homemade bread and cake, along with an excellent entree were... More

Was this review helpful? Yes
La Chatelaine, Owner at Birchwood Inn, responded to this review

The Birchwood team is delighted that you enjoyed your stay, our breakfasts, our porch, and our location and look forward to welcoming you home to Birchwood Inn again! More

Canada
1 review
5 of 5 stars Reviewed June 22, 2014

I just have had the most delightful weekend at the Birchwood Inn. The innkeepers could not do enough to make my stay a treat. From booking on the phone, FYI, always book through the inn or hotel itself, not through some of the larger booking websites, you'll save yourself and the inn keepers some money! I stayed in the Loring... More

Was this review helpful? Yes
La Chatelaine, Owner at Birchwood Inn, responded to this review

We are all delighted that you enjoyed your weekend in the Berkshires and your stay at Birchwood Inn as we truly enjoyed having you as a guest. Thank you for noting that guests are frequently better off booking directly with the inn than with a large booking site as we innkeepers can provide insight in choosing a room and can... More

sandwich ma
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 19, 2014

My husband and I recently stayed for two nights at the Birchwood Inn. The staff was very friendly and helpful and the breakfasts were very tasty. It is advertised as an elegant country inn but we found it to be lacking in elegance. The kitchen pantry for guests felt cluttered and uninviting. Our room (the Dewey) was very uncomfortable. The... More

Was this review helpful? Yes 2
La Chatelaine, Owner at Birchwood Inn, responded to this review

I am ever so sorry you did not enjoy Birchwood Inn. When you inquired about The Dana Room, which was already reserved, I was not aware that you were unhappy in The Dewey Room but rather thought you just liked it better. If I had known that you didn’t like The Dewey, I would have more than happy to offer... More

New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 1, 2014

My husband and I have been coming to The Birchwood Inn for the past 14 years - our favorite weekend get-away from NYC. Lenox, Mass. is the quintessential New England town - with good restaurants, local color, charming shops (no Big Box stores in sight!). This past weekend we joined 9 old friends for an unofficial reunion at the Inn... More

Was this review helpful? Yes 1
La Chatelaine, Owner at Birchwood Inn, responded to this review

The greatest joy of innkeeping is to welcome friends, old and new, to Birchwood Inn, to Lenox, and to the Berkshires! And some of these friendships date back over six decades! Berkshire mountain highs! More

Farmington, Connecticut
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 7, 2014

Old world charm meets modern comfort in this lovely inn. The Birchwood Inn is the oldest house in Lenox but don’t let that scare you off. The rooms are comfortable and beautifully decorated. Each room with its own name that is special to the history of the house. I have stayed in three different rooms each with its own charm.... More

Was this review helpful? Yes
La Chatelaine, Owner at Birchwood Inn, responded to this review

It's always our pleasure to welcome you home to Birchwood Inn! The inn's nearly 250 years of history help create an ambience of romance, which The Dana Room's comfortable elegance serves to enhance with its king four-poster bed, wood-burning fireplace, and antique lighting, while the cushy sofa and inviting lounging chaise invite you to relax and enjoy. And enjoy you... More

Connecticut
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 4, 2014

This B&B is dog friendly (at a price !$). Our room was on the 3rd floor which was a bit hard on our senior Golden. The room was nice. The breakfasts were OUTSTANDING but would have preferred more whole grains and less sugar. Afternoon tea was sweet (double entendre intended) around the big fireplace. The location is terrific for outdoor... More

Was this review helpful? Yes
La Chatelaine, Owner at Birchwood Inn, responded to this review

It's always a pleasure welcome two more beautiful and well-mannered Golden Retrievers and their Golden-loving family! Having two dogs, one being a Golden, I know how much more work it is for our attentive housekeeping staff to make the room fur- and dander-free for the next guest. This is why we, along with hotels and other bed and breakfasts, charge... More

Do you own or manage Birchwood Inn?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Birchwood Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Birchwood Inn

Address: 7 Hubbard St., Lenox, MA 01240
Phone Number:
Location: United States > Massachusetts > Berkshires > Lenox
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Birchwood Inn 3.5*
Number of rooms: 11
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, T4B, Priceline, Expedia, Venere, Hotels.com, Odigeo and Tingo so you can book your Birchwood Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Birchwood Hotel Lenox

44 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (25)
Viewed
Family/play areas (1)
Viewed
Hotel & grounds (4)
Viewed
2:37
Videos (1)
Viewed
Room/suite (3)
Viewed
Dining (1)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Dining (1)
Viewed
View from room (3)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (3)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Birchwood Inn