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Birchwood Inn

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7 Hubbard St., Lenox, MA 01240
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Birchwood Inn
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Birchwood Inn
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Birchwood Inn
Review This Hotel

241 reviews from our community

Traveler rating
    202
    14
    13
    6
    6
See reviews for
14
158
12
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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    (48)
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Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

The Birchwood Inn will make you happy. The Inn is beautiful, elegant, and relaxed. A warm and happy place with delicious food. We enjoyed everything about our visit, including the graciousness of Ellen and Mike.

Was this review helpful? Yes
Sarasota, Florida
1 review
5 of 5 stars Reviewed 3 days ago NEW

The ambiance, food ,service, and staff have kept us coming back year after year. Never had the same breakfast and each one is as good as the one before. The staff and owner are always available to advise local entertainment and dining. If you are looking for shopping, dining, entertainment or just relaxing in the garden, this is a place... More 

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Newtown, Connecticut
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We celebrated our 40th wedding anniversary at the Birchwood Inn. It was a lovely experience. Ellen and Mike are attentive and friendly innkeepers, but without being intrusive. The room was clean, well-appointed, and very comfortable. They welcomed our dog with a cookie and complete set up of towels, water bowls,and bed. The locations s perfect for anything you might want... More 

Was this review helpful? Yes
La Chatelaine, Owner at Birchwood Inn, responded to this review

We love to celebrate anniversaries so we were delighted to host your 40th! We appreciate your thoughtfulness in taking the time to let us and future guests know you enjoyed your stay! Quinn and Charley send wags to Henry. More 

Carmel
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 14, 2014

My boyfriend and I visited the Birchwood Inn for one night based on their reviews on Trip Advisor. We surely were not disappointed! We are always on the hunt for charm and character when we visit bed and breakfasts in the Northeast. As soon as you walk in to the Birchwood Inn, you feel the warmth and coziness of this... More 

Was this review helpful? Yes 1
La Chatelaine, Owner at Birchwood Inn, responded to this review

Thank you for taking the time to let us know that you enjoyed your stay with us! We'll look forward to your next stay! More 

San Carlos, California, United States
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 3, 2014

My wife, Welsh terrier Bessie and I spent three great days at the Birchwood Inn in the Dana suite. Ellen, the owner was most gracious and accommodating and in addition to being an excellent inn keeper, is a gourmet chef who prepared amazing breakfasts each morning and sweets in the afternoon. The inn is impeccably maintained. Our room had a... More 

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La Chatelaine, Owner at Birchwood Inn, responded to this review

All of us at Birchwood are delighted that the three of you enjoyed your visit with us. Great guests make innkeeping fun! More 

Texas
Top Contributor
87 reviews 87 reviews
28 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed October 21, 2014

Ellen, the proprietor of this appealing B&B, is a real gem. Even though the property is a wonderful place on its own, she and the other staffers put it in its own class. Check-in was a breeze, the room was just as promised and her restaurant recommendation the first night was spot on. She even made our reservation on the... More 

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La Chatelaine, Owner at Birchwood Inn, responded to this review

Happy guests make for happy innkeepers! Yes, the weather did fluctuate this October from unseasonably warm one day to rather crisp the next. Yesterday was 45F and it's close to 70F today. I'm glad that the breeze and the ceiling fan were able to keep you comfortable. Thank you for staying with us during our spectacular foliage season! More 

Hyannis Port, Massachusetts
1 review
3 of 5 stars Reviewed October 9, 2014

Just completed a two day stay at BIrchwood and was quite disappointed. While our room in the Carriage House may have been different from those in the main building, it was not worth the nightly charge. The room had a very musty damp smell upon arrival (quite unromantic) The room was very small with an even smaller bath with a... More 

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La Chatelaine, Owner at Birchwood Inn, responded to this review

Thank you for taking the time to write a review; however, the very best time to air concerns is when you are here so that we can try to correct any problems. We do not "put" people in rooms. All of our rooms are described in details with photos on our website, which clearly states that the room you chose... More 

Key West, Florida
Top Contributor
132 reviews 132 reviews
59 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed October 8, 2014

We seek out the best Inns and B&Bs when we travel. We also use TripAdvisor a lot and know that we somes times a guest has a BAD day and take it out on the B&B and / owner. Our visit was outstanding and a pleasure. Stayed in the Dana Room. Clean and spotless. Every detail was taken care of.... More 

Was this review helpful? Yes 2
La Chatelaine, Owner at Birchwood Inn, responded to this review

Not only do guests, from time to time, have a bad day, innkeepers sometimes -- hopefully infreguently -- do, too. But I am happy you had an outstanding experience! We have guests sign up for breakfast seatings so that everyone will have a private table and so that we may prepare our culinary specialties, which often require precise timing. We... More 

Brisbane
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 3, 2014

The Birchwood Inn is situated in the oldest building in the quaint town of Lenox. It is a lovely, spacious home filled with comfort, antique furniture & with a friendly & charming hostess who just happens to be a great cook. The blueberry pancakes for breakfast were wonderful & the cakes provided in the afternoon were different each day, but... More 

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La Chatelaine, Owner at Birchwood Inn, responded to this review

Since you traveled so far -- from Australia! -- to stay with us, we are especially happy you enjoyed the true Birchwood experience! More 

Mattapoisett, Massachusetts, United States
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 1, 2014

We selected this B & B based on its reputation as a 'select registry' B & B and that it allowed a limited number of dogs to stay in the rooms. I spoke over the telephone (I know old fashioned technology) with the innkeeper Ellen, a charming person who understands this business inside and out AND gives cooks lovely filling... More 

Was this review helpful? Yes
La Chatelaine, Owner at Birchwood Inn, responded to this review

All of us at Birchwood take pride in our commitment to service, warmth, cleanliness, and memorable breakfasts, and we appreciate your so-very-positive comments! (Yes, we love dogs and do appreciate it when the dogs' owners pick up after the dogs! Most of our four-legged guests are great travelers, and most of our two-legged guests are responsible dog owners.) We look... More 

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