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All 15 Lenox hotels

Knights Inn Lenox

1.5 of 5 Hotel   |   474 Pittsfield Road, Route 7 & Route 20, Lenox, MA 01240
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Knights Inn Lenox
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Ranked #14 of 15 hotels in Lenox
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  • Reviews (44)
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44 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Top Contributor
91 reviews 91 reviews
6 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 1 week ago

Not the cleanest place I have ever stayed for a value overnight, but it is conveniently located and budget priced. The owner is friendly and will make coffee for you if you ask nicely. There is a light breakfast included in your tariff. There is no problem here for safety and has everything you need for a comfortable nights rest.... More

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Portland, Maine
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

One of the worst hotels I have ever stayed. Was late to make a reservation and only hotel with a room. Told me it was non smoking, but only because they sprayed the room to try and take away the smoke smell. The rate had increased from 69 dollars to 199 because it was the weekend and the last room... More

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Top Contributor
70 reviews 70 reviews
40 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The owners need to have more routers for the wireless internet. They need to have television sets newer than the 70's. The coffee has to be at least warm in the morning. There has to be spoons if you are going to offer cereal. I would reluctantly stay here again because it is the cheapest motel in Lenox. $60 for... More

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5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 12, 2014

I wish that I would have read some reviews before staying here. The front office smelled horrible and the staff barely spoke English. The room itself was even worse: several doors looked like they had been bashed in multiple times, furniture was worn-down, the microwave did not work (upon unplugging it from the broken socket sparks came out), there was... More

Was this review helpful? Yes 2
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed July 7, 2014

This is the kind of place if it were not in a nice town such as Lenox you would sleep with one eye open. All of the negative reviews here are correct. We stayed here over the Fourth of July weekend because it was the only room I could get. English barely spoken, room smelled like urine, the lobby smelled... More

Was this review helpful? Yes 2
long island, new york
Top Contributor
82 reviews 82 reviews
73 hotel reviews
167 helpful votes 167 helpful votes
2 of 5 stars Reviewed March 7, 2014

Rude, indignant front desk staff. The English language is not spoken here. Charged my credit card before I even arrived. Claimed they could not issue a receipt because I booked through Wyndham Rewards website. All you get is a confirmation when you book through Wyndham which is normal. You do not get a receipt until you check out of the... More

Was this review helpful? Yes 5
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 19, 2013 via mobile

This place is pretty sad and needs a lot of help. The room smells funky, the A C is barely working , the door locks don't work properly so we can't even get in and out with out help. The shower floor is spongy and has water underneath it...that thought just grosses me out. No one here speaks proper English... More

Was this review helpful? Yes 2
Perth, Western Australia, Australia
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed September 16, 2013

I have stayed in hotels, motels, guest houses and bed&breakfasts all over the world, including South-East Asia. None of these have reached the depths of staff indifference that I experienced at the Knight's Inn. More of that in a minute. The place is an absolute dump that needs the loving touch of a bulldozer. Many, if not all of the... More

Was this review helpful? Yes 3
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 7, 2013

This is a very old, worn motel with outdated furniture, rugs, doors, and bathrooms. Although clean, the bed was most uncomfortable and the sheets threadbare. We booked on-line a queen room for two nights. When we arrived the young man was perplexed because he couldn't figure out which room to give us. Finally he gave us the keys to Room... More

Was this review helpful? Yes 1
Detroit, Michigan
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 15, 2013

Yes, the furnishings are old and outdated, and the mattresses are a bit knackered, but the rooms are clean and spacious and the staff is very accommodating. We are traveling with our dog and we really appreciate that this is one of the few hotels in the Berkshires that allow pets, thank you! Excellent value for the price.

Was this review helpful? Yes 1
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Additional Information about Knights Inn Lenox

Address: 474 Pittsfield Road, Route 7 & Route 20, Lenox, MA 01240
Location: United States > Massachusetts > Berkshires > Lenox
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Knights Inn Lenox 1.5*
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Also Known As:
Knights Inn Lenox Hotel Lenox
Lenox Knights Inn

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Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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