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All 14 Lenox hotels

Knights Inn Lenox

1.5 of 5 Hotel   |   474 Pittsfield Road, Route 7 & Route 20, Lenox, MA 01240
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Ranked #14 of 14 Hotels in Lenox
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46 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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long island, new york
Top Contributor
88 reviews 88 reviews
76 hotel reviews
166 helpful votes 166 helpful votes
4 of 5 stars Reviewed December 1, 2014

In March of 2014 this Knights Inn received a not so glowing review from me but this time it was much better. The front desk rep was very nice as last time you could not get the time of day!!. The room was very comfortable and kind of shabby cozy. The bed was just fine as we're the other amenities... More 

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Clearwater, Florida
Top Contributor
110 reviews 110 reviews
56 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed September 9, 2014

This is an older motel on a slight hill on a busy road. But, outside the rooms are plastic chairs facing west and we sat there to watch the sun go down over the Birkshire Mtns. Very relaxing. The room itself had the usual refrigerator, microwave and wifi ( which I did not try out) but no coffee maker. The... More 

Was this review helpful? Yes 1
Top Contributor
130 reviews 130 reviews
10 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed August 20, 2014

Not the cleanest place I have ever stayed for a value overnight, but it is conveniently located and budget priced. The owner is friendly and will make coffee for you if you ask nicely. There is a light breakfast included in your tariff. There is no problem here for safety and has everything you need for a comfortable nights rest.... More 

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Portland, Maine
20 reviews 20 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 11, 2014

One of the worst hotels I have ever stayed. Was late to make a reservation and only hotel with a room. Told me it was non smoking, but only because they sprayed the room to try and take away the smoke smell. The rate had increased from 69 dollars to 199 because it was the weekend and the last room... More 

Was this review helpful? Yes 1
Top Contributor
82 reviews 82 reviews
45 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed August 1, 2014

The owners need to have more routers for the wireless internet. They need to have television sets newer than the 70's. The coffee has to be at least warm in the morning. There has to be spoons if you are going to offer cereal. I would reluctantly stay here again because it is the cheapest motel in Lenox. $60 for... More 

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 12, 2014

I wish that I would have read some reviews before staying here. The front office smelled horrible and the staff barely spoke English. The room itself was even worse: several doors looked like they had been bashed in multiple times, furniture was worn-down, the microwave did not work (upon unplugging it from the broken socket sparks came out), there was... More 

Was this review helpful? Yes 3
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed July 7, 2014

This is the kind of place if it were not in a nice town such as Lenox you would sleep with one eye open. All of the negative reviews here are correct. We stayed here over the Fourth of July weekend because it was the only room I could get. English barely spoken, room smelled like urine, the lobby smelled... More 

Was this review helpful? Yes 4
long island, new york
Top Contributor
88 reviews 88 reviews
76 hotel reviews
166 helpful votes 166 helpful votes
2 of 5 stars Reviewed March 7, 2014

Rude, indignant front desk staff. The English language is not spoken here. Charged my credit card before I even arrived. Claimed they could not issue a receipt because I booked through Wyndham Rewards website. All you get is a confirmation when you book through Wyndham which is normal. You do not get a receipt until you check out of the... More 

Was this review helpful? Yes 6
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 19, 2013 via mobile

This place is pretty sad and needs a lot of help. The room smells funky, the A C is barely working , the door locks don't work properly so we can't even get in and out with out help. The shower floor is spongy and has water underneath it...that thought just grosses me out. No one here speaks proper English... More 

Was this review helpful? Yes 3
Perth, Western Australia, Australia
Top Contributor
54 reviews 54 reviews
6 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed September 16, 2013

I have stayed in hotels, motels, guest houses and bed&breakfasts all over the world, including South-East Asia. None of these have reached the depths of staff indifference that I experienced at the Knight's Inn. More of that in a minute. The place is an absolute dump that needs the loving touch of a bulldozer. Many, if not all of the... More 

Was this review helpful? Yes 4
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Additional Information about Knights Inn Lenox

Address: 474 Pittsfield Road, Route 7 & Route 20, Lenox, MA 01240
Location: United States > Massachusetts > Berkshires > Lenox
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Knights Inn Lenox 1.5*
Number of rooms: 80
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Also Known As:
Knights Inn Lenox Hotel Lenox
Lenox Knights Inn

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