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Knights Inn Lenox

1.5 of 5
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474 Pittsfield Road, Route 7 & Route 20, Lenox, MA 01240
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Knights Inn Lenox
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Ranked #14 of 14 Hotels in Lenox
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47 reviews from our community

Traveler rating
    4
    9
    10
    11
    13
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7
3
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Lake Placid, New York
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 30, 2015

For a “No Frills” accommodation, this motel exceeded my expectations. There was a mini-fridge that worked very well. I have stayed in more costly motels that did not provide the convenience of a mini-fridge so the fridge was a much appreciated bonus. The sheets and towels were immaculate and soft. The bed was very comfortable. The beautiful décor was mainly... More 

Was this review helpful? Yes 1
long island, new york
Top Contributor
92 reviews 92 reviews
78 hotel reviews
168 helpful votes 168 helpful votes
4 of 5 stars Reviewed December 1, 2014

In March of 2014 this Knights Inn received a not so glowing review from me but this time it was much better. The front desk rep was very nice as last time you could not get the time of day!!. The room was very comfortable and kind of shabby cozy. The bed was just fine as we're the other amenities... More 

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Clearwater, Florida
Top Contributor
109 reviews 109 reviews
55 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed September 9, 2014

This is an older motel on a slight hill on a busy road. But, outside the rooms are plastic chairs facing west and we sat there to watch the sun go down over the Birkshire Mtns. Very relaxing. The room itself had the usual refrigerator, microwave and wifi ( which I did not try out) but no coffee maker. The... More 

Was this review helpful? Yes 1
connecticut
Top Contributor
154 reviews 154 reviews
10 hotel reviews
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed August 20, 2014

Not the cleanest place I have ever stayed for a value overnight, but it is conveniently located and budget priced. The owner is friendly and will make coffee for you if you ask nicely. There is a light breakfast included in your tariff. There is no problem here for safety and has everything you need for a comfortable nights rest.... More 

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Portland, Maine
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 11, 2014

One of the worst hotels I have ever stayed. Was late to make a reservation and only hotel with a room. Told me it was non smoking, but only because they sprayed the room to try and take away the smoke smell. The rate had increased from 69 dollars to 199 because it was the weekend and the last room... More 

Was this review helpful? Yes 1
Dayton
Top Contributor
82 reviews 82 reviews
45 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed August 1, 2014

The owners need to have more routers for the wireless internet. They need to have television sets newer than the 70's. The coffee has to be at least warm in the morning. There has to be spoons if you are going to offer cereal. I would reluctantly stay here again because it is the cheapest motel in Lenox. $60 for... More 

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 12, 2014 via mobile

I wish that I would have read some reviews before staying here. The front office smelled horrible and the staff barely spoke English. The room itself was even worse: several doors looked like they had been bashed in multiple times, furniture was worn-down, the microwave did not work (upon unplugging it from the broken socket sparks came out), there was... More 

Was this review helpful? Yes 3
Connecticut
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed July 7, 2014

This is the kind of place if it were not in a nice town such as Lenox you would sleep with one eye open. All of the negative reviews here are correct. We stayed here over the Fourth of July weekend because it was the only room I could get. English barely spoken, room smelled like urine, the lobby smelled... More 

Was this review helpful? Yes 4
long island, new york
Top Contributor
92 reviews 92 reviews
78 hotel reviews
168 helpful votes 168 helpful votes
2 of 5 stars Reviewed March 7, 2014

Rude, indignant front desk staff. The English language is not spoken here. Charged my credit card before I even arrived. Claimed they could not issue a receipt because I booked through Wyndham Rewards website. All you get is a confirmation when you book through Wyndham which is normal. You do not get a receipt until you check out of the... More 

Was this review helpful? Yes 6
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 19, 2013

This place is pretty sad and needs a lot of help. The room smells funky, the A C is barely working , the door locks don't work properly so we can't even get in and out with out help. The shower floor is spongy and has water underneath it...that thought just grosses me out. No one here speaks proper English... More 

Was this review helpful? Yes 3
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