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All 15 Lenox hotels

Knights Inn Lenox

1.5 of 5 Hotel   |   474 Pittsfield Road, Route 7 & Route 20, Lenox, MA 01240
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Knights Inn Lenox
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33%
Ranked #14 of 15 hotels in Lenox
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40 people have reviewed this hotel

Traveler rating
    3
    9
    7
    11
    10
See reviews for
8
11
5
2
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
long island, new york
Top Contributor
75 reviews 75 reviews
67 hotel reviews
153 helpful votes 153 helpful votes
2 of 5 stars Reviewed March 7, 2014

Rude, indignant front desk staff. The English language is not spoken here. Charged my credit card before I even arrived. Claimed they could not issue a receipt because I booked through Wyndham Rewards website. All you get is a confirmation when you book through Wyndham which is normal. You do not get a receipt until you check out of the... More

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Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed September 19, 2013 via mobile

This place is pretty sad and needs a lot of help. The room smells funky, the A C is barely working , the door locks don't work properly so we can't even get in and out with out help. The shower floor is spongy and has water underneath it...that thought just grosses me out. No one here speaks proper English... More

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Perth, Western Australia, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 of 5 stars Reviewed September 16, 2013

I have stayed in hotels, motels, guest houses and bed&breakfasts all over the world, including South-East Asia. None of these have reached the depths of staff indifference that I experienced at the Knight's Inn. More of that in a minute. The place is an absolute dump that needs the loving touch of a bulldozer. Many, if not all of the... More

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NORTH CARVER
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 7, 2013

This is a very old, worn motel with outdated furniture, rugs, doors, and bathrooms. Although clean, the bed was most uncomfortable and the sheets threadbare. We booked on-line a queen room for two nights. When we arrived the young man was perplexed because he couldn't figure out which room to give us. Finally he gave us the keys to Room... More

Was this review helpful? Yes 1
Detroit, Michigan
Reviewer
5 reviews 5 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 15, 2013

Yes, the furnishings are old and outdated, and the mattresses are a bit knackered, but the rooms are clean and spacious and the staff is very accommodating. We are traveling with our dog and we really appreciate that this is one of the few hotels in the Berkshires that allow pets, thank you! Excellent value for the price.

Was this review helpful? Yes 1
Hartford, Connecticut
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 13, 2013

we went up to the berkshires for a quick getaway - Saturday night 8/10 - stopped at Hampton Inn $349.!!!!!!!no way - stopped all along the route HJ was $200+ - several other's in the high 2's - so finally we checked the Knights Inn - $110 2beds - that is all we wanted!!!!!!! the rug was ok - mattresses... More

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Wappingers Falls, New York
Top Contributor
176 reviews 176 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed July 15, 2013

The best feature is that Knights Inn is dog friendly something quite rare in motels in that area We also needed 1 night stay during the hight of the season and they accommodated that. Clean room and sheets. Relatively unattractive and in need of repairs and refurbishment. But wholly adequate for what we needed. They offer a continental breakfast which... More

Was this review helpful? Yes 1
Palm Springs, California
Top Contributor
57 reviews 57 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed June 22, 2013

This is an older property (keys are the old-fashioned metal type!) located on a busy highway. My room was small but clean and nicely furnished. By bedtime the traffic had let up; it didn't bother me and I slept well. Bathroom complaints: There was no grab-bar in the shower and the hot water, although OK for showers, was not hot... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 8, 2013 via mobile

We have stayed at the knights inn a few times before and will admit you get what you pay for. It's a cheap option for one night. However when we went there on June 1st it will be the last time I ever even look at this hotel let alone stay there. I called the Friday before and asked specifically... More

Was this review helpful? Yes 1
Kingston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 3, 2013

Have stayed here before because it is inexpensive and conveniently located near relatives we visit occasionally. Although we have always stayed in the front building of the complex, sound from the main road did not seem to be a problem at night. No complaints on cleanliness of room, just that it needed a major overhaul. The air conditioner worked fine... More

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Additional Information about Knights Inn Lenox

Also Known As:
Knights Inn Lenox Hotel Lenox
Knights Inn Lenox Hotel
Lenox Knights Inn
Address: 474 Pittsfield Road, Route 7 & Route 20, Lenox, MA 01240
Location: United States > Massachusetts > Berkshires > Lenox
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #14 of 15 hotels in Lenox
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Knights Inn Lenox 1.5*
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