We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 15 Lenox hotels

Knights Inn Lenox

1.5 of 5 Hotel   |   474 Pittsfield Road, Route 7 & Route 20, Lenox, MA 01240
Hotel amenities
Save Saved
You added Knights Inn Lenox to your Saves list
Knights Inn Lenox
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #15 of 15 hotels in Lenox
  • Overview
  • Reviews (42)
  • Photos (14)
  • Amenities
  • Q&A
  • Room tips (7)
  • Location
  • More
Write a Review

42 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I wish that I would have read some reviews before staying here. The front office smelled horrible and the staff barely spoke English. The room itself was even worse: several doors looked like they had been bashed in multiple times, furniture was worn-down, the microwave did not work (upon unplugging it from the broken socket sparks came out), there was... More

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This is the kind of place if it were not in a nice town such as Lenox you would sleep with one eye open. All of the negative reviews here are correct. We stayed here over the Fourth of July weekend because it was the only room I could get. English barely spoken, room smelled like urine, the lobby smelled... More

Was this review helpful? Yes 1
long island, new york
Top Contributor
79 reviews 79 reviews
71 hotel reviews
165 helpful votes 165 helpful votes
2 of 5 stars Reviewed March 7, 2014

Rude, indignant front desk staff. The English language is not spoken here. Charged my credit card before I even arrived. Claimed they could not issue a receipt because I booked through Wyndham Rewards website. All you get is a confirmation when you book through Wyndham which is normal. You do not get a receipt until you check out of the... More

Was this review helpful? Yes 5
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 19, 2013 via mobile

This place is pretty sad and needs a lot of help. The room smells funky, the A C is barely working , the door locks don't work properly so we can't even get in and out with out help. The shower floor is spongy and has water underneath it...that thought just grosses me out. No one here speaks proper English... More

Was this review helpful? Yes 2
Perth, Western Australia, Australia
20 reviews 20 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 16, 2013

I have stayed in hotels, motels, guest houses and bed&breakfasts all over the world, including South-East Asia. None of these have reached the depths of staff indifference that I experienced at the Knight's Inn. More of that in a minute. The place is an absolute dump that needs the loving touch of a bulldozer. Many, if not all of the... More

Was this review helpful? Yes 3
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 7, 2013

This is a very old, worn motel with outdated furniture, rugs, doors, and bathrooms. Although clean, the bed was most uncomfortable and the sheets threadbare. We booked on-line a queen room for two nights. When we arrived the young man was perplexed because he couldn't figure out which room to give us. Finally he gave us the keys to Room... More

Was this review helpful? Yes 1
Detroit, Michigan
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 15, 2013

Yes, the furnishings are old and outdated, and the mattresses are a bit knackered, but the rooms are clean and spacious and the staff is very accommodating. We are traveling with our dog and we really appreciate that this is one of the few hotels in the Berkshires that allow pets, thank you! Excellent value for the price.

Was this review helpful? Yes 1
Hartford, Connecticut
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 13, 2013

we went up to the berkshires for a quick getaway - Saturday night 8/10 - stopped at Hampton Inn $349.!!!!!!!no way - stopped all along the route HJ was $200+ - several other's in the high 2's - so finally we checked the Knights Inn - $110 2beds - that is all we wanted!!!!!!! the rug was ok - mattresses... More

Was this review helpful? Yes 1
Wappingers Falls, New York
Top Contributor
183 reviews 183 reviews
9 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed July 15, 2013

The best feature is that Knights Inn is dog friendly something quite rare in motels in that area We also needed 1 night stay during the hight of the season and they accommodated that. Clean room and sheets. Relatively unattractive and in need of repairs and refurbishment. But wholly adequate for what we needed. They offer a continental breakfast which... More

Was this review helpful? Yes 1
Palm Springs, California
Top Contributor
58 reviews 58 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed June 22, 2013

This is an older property (keys are the old-fashioned metal type!) located on a busy highway. My room was small but clean and nicely furnished. By bedtime the traffic had let up; it didn't bother me and I slept well. Bathroom complaints: There was no grab-bar in the shower and the hot water, although OK for showers, was not hot... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Knights Inn Lenox, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Knights Inn Lenox? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Knights Inn Lenox

Address: 474 Pittsfield Road, Route 7 & Route 20, Lenox, MA 01240
Location: United States > Massachusetts > Berkshires > Lenox
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Knights Inn Lenox 1.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Wyndham, Priceline, Tingo, Travelocity, Despegar.com, Expedia, BookingOdigeoWL, Venere, Agoda and Otel so you can book your Knights Inn Lenox reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Knights Inn Lenox Hotel Lenox
Lenox Knights Inn

14 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (10)
Hotel & grounds (2)
Room/suite (5)
Bathroom (2)
Other (1)

Management photos: Courtesy of the property manager

All management photos (5)
Room/suite (3)
Hotel & grounds (2)


Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer