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All 15 Lenox hotels

The Ponds at Foxhollow

Route 7, Lenox, MA 01240
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The Ponds at Foxhollow
Ranked #10 of 15 hotels in Lenox
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57 people have reviewed this hotel

Traveler rating
    14
    26
    8
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    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Bethesda, Maryland
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Lovely, convenient setting near Tanglewood and Lenox restaurants. Units surround pleasant pond. One bedroom unit was small particularly in living room/sitting area. Small kitchen minimally equipped. Bathroom was old, worn, banged up. Full wall mirror in need of repair. Moldings at floor/wall interfaces in need of replacement. No window in BR and exhaust fan did not work. They were not... More

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed June 11, 2014

We thoroughly enjoyed our stay at The Ponds. The setting is breath-takingly beautiful, peaceful, historic – and, quiet. The pine-tree lined drive into The Ponds is magnificent with a history that dates back into the late 1800s. For folks from the Midwest, it is a special treat to be nestled in the Berkshire hills with the opportunity to easily visit... More

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Marana, Arizona
Top Contributor
183 reviews 183 reviews
50 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed June 5, 2014

My wife and I love the Ponds. It has a terrific location in the heart of the Berkshires with many significant attractions nearby. The units were well designed, the grounds are strikingly beautiful (love those "ponds") and generally well maintained (although they could be weeded better). The lounge is the clubhouse is striking. The units are fairly spacious and reasonably... More

Was this review helpful? Yes 1
Ottawa, Canada
Top Contributor
75 reviews 75 reviews
33 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed June 5, 2014

...is a comment made by one of our 40-something visitors after examining the unit; I didn’t disagree with his assessment. As many other reviewers, we exchanged out timeshare week at this property. The front desk staff was friendly and helpful, the grounds beautifully maintained. The location is great if one is looking for a relaxing vacation, possibly with a few... More

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vermont
Contributor
12 reviews 12 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 7, 2014

I read the other reviews. I guess it all depends on what type of lodging you are used too. We traded our beautiful timeshare in Kauai and were given a dated, first floor unit. Way below our standards. We had the same issues of having a family of 6 (4 kids) who ran around, stomped, slammed doors, put their kayak... More

Was this review helpful? Yes 1
Caledon, Ontario, Canada
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 2, 2014

We stayed at The Ponds for a week at the end of March. I was apprehensive as I had read many negative reviews so can say that it was better than I had expected. Yes, the bathroom and kitchen in our unit were dated, the faucet in the kitchen required some serious muscle to operate but the bed was comfortable,... More

Was this review helpful? Yes 1
Duxbury, Massachusetts
Contributor
14 reviews 14 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 31, 2014

Myself and other friends gathered at The Ponds for a special reunion. I had not been in my unit in over 10 years and was a bit concerned after ready some of the reviews. I spoke with Rebecca who assured me the unit was in good shape and had it checked out. She was incredibly helpful to me with other... More

Was this review helpful? Yes 3
PondsMgmt, Front Office Manager at The Ponds at Foxhollow, responded to this review

Thank you for your comments and we hope to see you again. More

Leonia, New Jersey
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 30, 2014

I had a very difficult time figuring # of stars. The unit we stayed in (myself, my husband and our 4 yr old) was much more than we expected. I had read other reviews that talked about outdated furnishings, etc. We were very pleasantly surprised at our unit - clean, spacious and had what we needed. The front desk however...yikes!... More

Was this review helpful? Yes 1
PondsMgmt, Manager at The Ponds at Foxhollow, responded to this review

Thank you for your feedback. I apologize for the experience you had with our staff. We regard customer service very highly, I will personally speak with the staff members who handled your check in. Thank you again, we hope for your continued patronage. More

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 2, 2014

I went with my boyfriend for a weekend away of relaxing and skiing. Unfortunately we were in a unit below 2 families with at least 5 kids crammed into a unit for 4 people who were stampeeding around at 6am all weekend. Not my idea of relaxing. Hearing doors slamming and kids running around non stop in the early morning... More

Was this review helpful? Yes 3
PondsMgmt, Manager at The Ponds at Foxhollow, responded to this review

Thank you for taking the time to share your views on your stay, here at the Ponds at Foxhollow. We will look into the matters you brought to our attention. Thank you again for your patronage and feedback. More

Rome, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed February 8, 2014

We have just returned from a week at the Ponds. The Vanderbilt 2 unit we stayed in was dirty, dated and in disrepair. The kitchen cabinets had large grimy black areas around the handles. The heaters didn't work consistently (a definite problem when it was -4). We originally booked the condo because they advertised on their website 200 acres for... More

Was this review helpful? Yes 2
PondsMgmt, Front Office Manager at The Ponds at Foxhollow, responded to this review

Thank you for your comments. We will look into the matters that you outlines in your review. We take these matters very seriously as we are always trying to improve our resort. More

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Additional Information about The Ponds at Foxhollow

Address: Route 7, Lenox, MA 01240
Location: United States > Massachusetts > Berkshires > Lenox
Price Range (Based on Average Rates): $$
Also Known As:
The Ponds At Foxhollow Hotel Lenox
Ponds At Foxhollow Lenox

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Number of rooms
226

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