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Canyon Ranch in Lenox

#1 of 14 Hotels in Lenox
Certificate of Excellence
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165 Kemble Street, Lenox, MA 01240
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Canyon Ranch in Lenox
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314 reviews from our community

Traveler rating
    258
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Canyon Ranch in Lenox
See the most recent reviews
A TripAdvisor Member
5 of 5 stars Reviewed March 1, 2014

From the moment my daughter and I checked into Canyon Ranch in Lenox we started to feel the get out there and breath, relax and get fit vibe that somehow permeates the air of the resort. The rooms have a very basic upgraded motel feel but the beds were incredibly comfortable, as were the sheets, so this was all we... More 

Was this review helpful? Yes 1
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review

On behalf of the staff at Canyon Ranch, I would like to thank you for sharing your thoughtful review with the TripAdvisor community! I am very pleased both you and your daughter experienced a “relaxing, inspiring trip.” Our extensive menu of activities and services does truly offer something for everyone both while you are here and also to easily incorporate... More 

New York City, New York
2 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 28, 2014

I frankly didn't not think it was a good value the first time I went. It did not meet my expectations at all. But got a certificate so went back last fall with the same friends. It was a better experience this time around. Perhaps we managed our expectations more realistically. The food was still so so. But the classes... More 

Was this review helpful? Yes 1
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review

I am glad to know your second trip to Canyon Ranch in Lenox was better than your initial visit. Your candor regarding your overall experience and the food in particular was appreciated as we consistently strive to offer the serene, relaxing and inspiring environment for which we are known. We do hope to see you and your friends again soon.... More 

Boston, Massachusetts
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 23, 2014

From start to finish my stay was perfect. The choice of exercise classes is abundant, the food, the spa, the lectures all exceeded my expectations. Left with a feeling of wellness and a need to return soon to get the Zen feeling again. Incredible.

Was this review helpful? Yes
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review

Thank you for sharing your “amazing’ review of your recent stay at Canyon Ranch in Lenox with the TripAdvisor community. I am thrilled your experience was all you desired and more. Please join us again soon and we hope your “feeling of wellness” continues until the next time we see you. Healthy regards, Reggie Cooper More 

North Andover, Massachusetts
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 21, 2014

This is my 4th visit in 7 years with a professional women's group. Canyon Ranch is truly a special place. Every detail is attended to by professional and gracious staff. The facilities are marvelous and clean, the food spectacular, and everything there is about self-improvement and comfort. It is relaxing and motivational at the same time. There is something for... More 

Was this review helpful? Yes
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review

Thank you for your continued patronage of Canyon Ranch in Lenox. We certainly aspire to attend to every detail in hopes your stay is truly special; and yes, we have an expansive menu of activities and services to ensure “there is something for everyone.” I hope to welcome you again soon. Healthy regards, Reggie Cooper More 

A TripAdvisor Member
5 of 5 stars Reviewed February 5, 2014

If you want to go to a health spa, there is no better place than Canyon Ranch in Lenox, MA. If you want an enjoyable vacation with great food, real fireplaces, beautiful views, kind staff, superb service, peace, then there's no better place than Canyon Ranch in Lenox, MA.

Was this review helpful? Yes 1
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review

Thank you for your thoughtful review of Canyon Ranch in Lenox. I am so flattered you feel “there’s no better place than Canyon Ranch in Lenox” and hold us in such high regard. We hope you to welcome you again soon. Healthy regards, Reggie Cooper More 

Boston, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 5, 2014

I've visited CR over ten times, most recently in Aug. It never disappoints and I'm hoping to return in April. The facilities have always been clean in my experiences and there are always staff members vacuuming stairs, tending to the grounds, rooms, fireplace, and locker rooms. The staff go above and beyond to accommodate the guests. I usually never ask... More 

Was this review helpful? Yes 1
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review

On behalf of the entire Canyon Ranch staff, we thank you for your continued loyalty and high praise for our employees and property; personal recommendations from our guests are instrumental to our continued success and greatly appreciated. Our team certainly goes above and beyond to “truly accommodate everyone’s needs.” I am thrilled to read both yours and your mom’s personal... More 

New York City, New York
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed February 3, 2014

It's been months since my daughter and I stayed there for a 3 night mother daughter experience. I explained when I made the res that I needed a room not too far from the classes due to a problem I was having with a foot. I read reviews on trip advisor which said some rooms were very far away. We... More 

Was this review helpful? Yes 5
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review

Thank you for speaking to me earlier this week about your experience at Canyon Ranch in Lenox. As we discussed and was stated in the letter sent following your visit, while I was glad to know you enjoyed some aspects of your stay, I am very sorry we did not meet your expectations in all areas. Please know that our... More 

New York City, New York
1 review
5 of 5 stars Reviewed January 29, 2014

Canyon Ranch was everything I expected and more. At the end of my stay I felt very relaxed, peaceful, ready to come back and take on a very hectic and chaotic household. I learned a lot of tips from the lectures of how to stay calm, eat more nutritionally and just be more mindful. The food was excellent! I loved... More 

Was this review helpful? Yes
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review

I am so pleased your stay was everything you “expected and more.” It is our hope that guests immerse themselves, stretch their limits and open their mind to the possibilities ahead and it certainly sounds as though you arrived home “reenergized” with a fresh perspective and approach to your daily life. We hope to welcome you again soon. Healthy regards,... More 

New York
2 reviews
5 of 5 stars Reviewed January 23, 2014

I have been going to Canyon Ranch for many years. I've only had wonderful experiences and have benfited greatly from every aspect of the Ranch's offerings. This is a place that is good for the mind, body and soul and everywhere else! The food is ultra healthy and superb, the facilities beautiful and very well maintained, the spa, sports and... More 

Was this review helpful? Yes
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review

Thank you for sharing your fantastic review with the TripAdvisor community; what a wonderful testimonial to the power of possibilities of Canyon Ranch! Knowing you feel our “ultra friendly staff gives 150%” makes me so proud as they truly are what makes Canyon Ranch the world’s leader in healthy living. We would like to thank your for your continued patronage... More 

LI
Top Contributor
285 reviews 285 reviews
34 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed January 21, 2014

This is the perfect place to jump start any exercise, health, eating program. It gets better each year. The staff is very friendly, helpful and up on the latest information. Remember you do what you can and what is good for you. Ignore the others pushing themselves beyond limits. I came with an shoulder injury and found all the instructors... More 

Was this review helpful? Yes
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review

I am thrilled to read of your experience at Canyon Ranch in Lenox and to know that you find “it gets better each year.” Our staff certainly goes above and beyond to assist our guests with any special needs and requests and I am pleased you found this true. As you noted, getting an early start is a great tip!... More 

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