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All 15 Lenox hotels

Canyon Ranch in Lenox

165 Kemble Street, Lenox, MA 01240
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Canyon Ranch in Lenox
Ranked #3 of 15 hotels in Lenox
Certificate of Excellence 2013
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201 people have reviewed this hotel

Traveler rating
    160
    14
    15
    6
    6
See reviews for
49
28
38
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Any
English first
Cohasset, United States
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

This was my tenth return trip to Canyon Ranch in Lenox and for the first time I signed up for the High Ropes Adventure. I did two zip line runs as well as the giant swing which was exhilarating. The two instructors, Russ and Leah, did a fantastic job of making me feel confident in stepping out of my comfort... More

Was this review helpful? Yes
A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago NEW

The lectures was great. The rooms was nice. Everyone who was working there was wonderful. The food was good. The treatments was excellent. The spa was wonderful. They need to update the area where we stay.

Was this review helpful? Yes
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review

Thank you very much for your review of Canyon Ranch in Lenox. Your observations regarding the accommodations were appreciated and I am so happy that you found the spa and staff “wonderful.” We hope to welcome you again soon. Healthy Regards, Reggie Cooper More

Mobile, Alabama
Reviewer
5 reviews 5 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

I recently accompanied my wife to this property, her idea, and discovered the true meaning of something being overpriced. The rooms were the quality of a nice Marriott, but not a Four Seasons. There were plenty of activities for sale. The opportunity to spend $1,000 a day paying for treatments, classes and exams was there for the taking. Of course... More

Was this review helpful? Yes 5
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review

It was disconcerting to note your observations regarding your recent stay at Canyon in Lenox. Please know we strive to offer a wide range of services and activities, featuring more than 40 complimentary fitness classes daily, Men’s Stretch and Men’s Circuit among them, a variety of lectures with topics ranging from nutrition to maximizing cognitive function and outdoor sports activities... More

New York City, New York
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've been here several times over the years and it's clear why they are one of the Top Spas on the planet! You could do as much as you want or as little as you want. The service is terrific and the staff -- as a whole -- is extremely accommodating! The suites are sweet, and definitely the way to... More

Was this review helpful? Yes 2
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review

Thank you very much for sharing your fantastic review of Canyon Ranch in Lenox with the TripAdvisor community. On behalf of the entire staff, we are so glad you left us “rested, re-charged, and ready to take on the world!” We truly appreciate your continued patronage and look forward to welcoming you again soon. Healthy regards, Reggie Cooper More

nj
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just got back from Canyon Ranch with my daughter. We couldn't have had a better time. Loved the room, the food, the classes, and the lectures. Great bonding time and the loveliest of hotels/spas. The staff is amazing, the no-tipping policy makes things easier. Everyone went out of their way to make our visit a positive experience. I don't really... More

Was this review helpful? Yes 3
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review

Thank you very much for your kind words in regards to your recent visit with us at Canyon Ranch in Lenox. I beyond pleased that you “loved, loved, loved it” and that you and your daughter experienced “great bonding time.” We are thrilled you plan to stay with us again and look forward to seeing you soon. Healthy regards, Reggie... More

Wellesley, Massachusetts
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 11, 2014

I have hoped to come to Canyon Ranch for a long time and in the end, I was underwhelmed. The room was remote and apart from a comfortable bed, it was nothing special. Beware of being located in the maze of the comples because some of the rooms are a good distance from the attractions- exercise and dining. I am... More

Was this review helpful? Yes 4
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review

I appreciate you taking the time to share your experience at Canyon Ranch in Lenox. We sincerely value your compliments but are very disappointed that you felt “underwhelmed” with your visit. Please know I have shared your concerns with our Spa Director for immediate review and attention as we strive to maintain the world-class standard for which we are known.... More

Boston, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 5, 2014

I've been to Canyon Ranch Lenox several times and it never disappoints. I always return home refreshed, relaxed and committed to healthy living. Love it there in the winter months. The fireplaces can't be beat.

Was this review helpful? Yes 1
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review

Thank you very much for your thoughtful review of Canyon Ranch in Lenox. I am so glad you have continued to join us and always “return home refreshed, relaxed and committed to healthy living.” I look forward to seeing you relaxing by the fireplace again soon. Healthy regards, Reggie Cooper More

A TripAdvisor Member
5 of 5 stars Reviewed March 1, 2014

From the moment my daughter and I checked into Canyon Ranch in Lenox we started to feel the get out there and breath, relax and get fit vibe that somehow permeates the air of the resort. The rooms have a very basic upgraded motel feel but the beds were incredibly comfortable, as were the sheets, so this was all we... More

Was this review helpful? Yes
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review

On behalf of the staff at Canyon Ranch, I would like to thank you for sharing your thoughtful review with the TripAdvisor community! I am very pleased both you and your daughter experienced a “relaxing, inspiring trip.” Our extensive menu of activities and services does truly offer something for everyone both while you are here and also to easily incorporate... More

New York City, New York
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 28, 2014 via mobile

I frankly didn't not think it was a good value the first time I went. It did not meet my expectations at all. But got a certificate so went back last fall with the same friends. It was a better experience this time around. Perhaps we managed our expectations more realistically. The food was still so so. But the classes... More

Was this review helpful? Yes
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review

I am glad to know your second trip to Canyon Ranch in Lenox was better than your initial visit. Your candor regarding your overall experience and the food in particular was appreciated as we consistently strive to offer the serene, relaxing and inspiring environment for which we are known. We do hope to see you and your friends again soon.... More

Boston, Massachusetts
Contributor
11 reviews 11 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 23, 2014

From start to finish my stay was perfect. The choice of exercise classes is abundant, the food, the spa, the lectures all exceeded my expectations. Left with a feeling of wellness and a need to return soon to get the Zen feeling again. Incredible.

Was this review helpful? Yes
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review

Thank you for sharing your “amazing’ review of your recent stay at Canyon Ranch in Lenox with the TripAdvisor community. I am thrilled your experience was all you desired and more. Please join us again soon and we hope your “feeling of wellness” continues until the next time we see you. Healthy regards, Reggie Cooper More

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Additional Information about Canyon Ranch in Lenox

Also Known As:
Canyon Ranch In Lenox Hotel Lenox
Canyon Ranch In Lenox Hotel
Canyon Hotel Lenox
Canyon Spa Lenox
Canyon Ranch Lenox
Lenox Canyon Ranch Spa
Address: 165 Kemble Street, Lenox, MA 01240
Phone Number:
Location: United States > Massachusetts > Berkshires > Lenox
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Lenox
#4 Business Hotel in Lenox
Price Range (Based on Average Rates): $$$$
Official Description (provided by the hotel):
A favorite of sophisticated spa-goers, Canyon Ranch is the undisputed world standard for healthy vacations, and a pioneering force in promoting wellness lifestyles. Our destination spas– in Tucson, Arizona, and Lenox, Massachusetts – are renowned for their casual luxury, inspiring natural settings, innovative spa cuisine and unparalleled medical resources. ... more   less 

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