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Days Inn Lenox

2.0 of 5
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194 Pittsfield Road, RT 7 & 20, Lenox, MA 01240
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Days Inn Lenox
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Ranked #10 of 14 Hotels in Lenox
A recent review
3 of 5 stars reviewed yesterday
Michael H Novato, California
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200 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Novato, California
Level Contributor
23 reviews
4 hotel reviews
3 of 5 stars Reviewed yesterday NEW

The room was OK. The furniture was newly refinished, but rubbed off and stained my hands. Bed and bath were adequate. Breakfast was also OK. The staff were friendly and helpful, even though Hotels.com messed up my reservation. Location, location, location, it couldn't have been better. Cost to value was very favorable.

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New York City, New York
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

While the staff was very nice and really tried to put "lipstick" on this "hotel," the place is just pretty disgusting. When describing to a friend, the only really appropriate way was to say "it's the kind of motel that shows up in horror movies." Could not wait to leave in the morning!

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Waterloo, Iowa
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed at the Days Inn for several days in July. The rooms were clean and quiet (our room was facing the back of the hotel). The front desk staff was friendly and helpful. The location of the hotel was convenient for all activities located in the Lenox/Pittsfield area. My husband and I are very active, and spent our time... More 

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WynGuestRelation, Public Relations Manager at Days Inn Lenox, responded to this review

Thank you so much for you fantastic review and your most generous thanks and gratitude. Laura is "thrilled as could be" with your mention of her! We are so glad you enjoyed the outdoor activities and hope you will return again very soon. Thanks Days Inn Lenox More 

Northampton, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I was in Lenox for the afternoon amd arrived around 1:30 pm. The daytime woman who's been there for years was delightful. She explained to me that everything had been updated. When I went in it was nice The bathroom tile was a nice blue and the wall was a nice orange. I missed the colorful flower bedspreads but the... More 

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Was this review helpful? Yes 3
WynGuestRelation, Guest Relations Manager at Days Inn Lenox, responded to this review

Merlinosity- Thanks for your review we understand concern but we cannot stop guest to smoke cigar outside of his room. Base of smoking cigar outside of room Sorry but we can't stop guest to come in motel also in motel sometimes different kind of people comes to stay for different reason we are not aware until they comes are they... More 

Westchester County, New York
1 review
3 of 5 stars Reviewed 1 week ago

Although they say it's been recently updated it's still a little old looking. Mattress was not good. Place is clean. Staff helpful and very nice. Great location.

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WynGuestRelation, Public Relations Manager at Days Inn Lenox, responded to this review

We appreciate you taking the time to write us a review. Your feedback is invaluable to us as we continue to identify areas we can improve. We’re so sorry to read that your stay with us did not meet your expectations. We hope you will give us a chance to improve upon your experience in the future. Thanks Days Inn... More 

Brooklyn, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

A great location with clean, nicely decorated rooms and a manager who is very welcoming and does a great job to make certain your stay is a pleasant one. The location is a short distance from Tanglewood in Lenox, The Barrington Stage in Pittsfield , shopping at the local Price Chopper, and the Lee Premier Outlet shops .Being located high... More 

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WynGuestRelation, Guest Relations Manager at Days Inn Lenox, responded to this review

Marie- Thank you so much for taking the time to share your feedback. What a warm review! We’re so glad to hear you enjoyed your stay with us. Days Inn Lenox More 

Cheshire, Connecticut
4 of 5 stars Reviewed 2 weeks ago

We stayed one night for a family wedding. Everything was fine. They were very accommodating as we arrived early from out of town and our room was ready so they let us check in! Would recommend this hotel.

Review collected in partnership with Days Inn

Was this review helpful? Yes
WynGuestRelation, Guest Relations Manager at Days Inn Lenox, responded to this review

Wow! Thank you so much for taking the time to share such a thorough and thoughtful review of your experience with us! Your feedback is so important as we continue to identify areas we can improve. More 

Great Barrington, Massachusetts
1 review
2 of 5 stars Reviewed 2 weeks ago

I will say the woman at the front desk was so friendly and helpful but that is where our good our good thoughts end. The facility is dirty the curtain would not close we were on the ground floor so for over $ 200.00 a night it was very disappointing. I would not stay in another Days Inn again or... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes
WynGuestRelation, Public Relations Manager at Days Inn Lenox, responded to this review

We understand your concerned and we are taking care of your problem so future guest does not have to go through in future please contact front desk person during your stay so you have to not go through. More 

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