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Days Inn Lenox

2.0 of 5
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194 Pittsfield Road, RT 7 & 20, Lenox, MA 01240
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Days Inn Lenox
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Ranked #10 of 14 Hotels in Lenox
A recent review
5 of 5 stars reviewed 1 week ago
Kevin G Oceanside
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178 reviews from our community

Traveler rating
    28
    57
    47
    31
    15
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52
56
14
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very friendly and helpful staff! New flat screen TV's in the room's and other improvements. Convenient to everything and the best value you can find in the area!! I stay here every weekend to snowboard at Jiminy Peak during the weekend season. Even if I go to Vermont, I'll drive from New York City where I live, drive the 2... More 

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WynGuestRelation, Public Relations Manager at Days Inn Lenox, responded to this review

Thank you so much for mentioning our friendly and polite team. We are happy that you enjoyed staying in our newly renovated rooms. We are so glad you enjoyed your stay with us and gave 5***** review. It was a pleasure having you and we hope to welcome you back again soon. Best Regards The Days Inn Lenox Team More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 19, 2015

I had to pull over on my road trip and was so happy to check in here. The staff is great and there isn't enough to say about how great they are. They just updated their rooms and I adore the space. Well spaced out room that was so inviting. The room was fresh and made for the best experience... More 

Was this review helpful? Yes
WynGuestRelation, Public Relations Manager at Days Inn Lenox, responded to this review

Thank you for taking the time to review your stay with us. We're delighted to hear how much you enjoyed your experience here! It means a lot to us when we are able to meet and exceed expectations like this. It's one of our most important goals to be welcoming to our guests, and it certainly sounds like we took... More 

long island, new york
Top Contributor
93 reviews 93 reviews
79 hotel reviews
169 helpful votes 169 helpful votes
4 of 5 stars Reviewed March 23, 2015

Here are my pros and cons for the Days Inn, Lenox MA. Pros. Extremely friendly and caring front desk staff Brand new comfortable mattresses Good hot water and pressure in shower and sink Rooms are being renovated and my room was one of them. Room smelled clean and fresh.....however..... ( see cons). Safe environment. No undesirables hanging around. Excellent rate... More 

Was this review helpful? Yes
WynGuestRelation, Guest Relations Manager at Days Inn Lenox, responded to this review

Amishboy- We were so glad to welcome you back to our "uplifted" hotel. Thank you so much for mentioning our team members, our hospitality, and our smiles. Your review will be hanging for all to see. Thank you very much! More 

Holyoke, Massachusetts
1 review
1 of 5 stars Reviewed November 20, 2014

The young woman who checked me in was fun and nice. That was the only good part. The room was very old and dirty. It creeped me out to the extent that I texted pics of the room to my friends asking if they ever seen a hotel room as bad.

Review collected in partnership with Days Inn

Was this review helpful? Yes
WynGuestRelation, Guest Relations Manager at Days Inn Lenox, responded to this review

JD83132- Sorry to hear that we are not up to your requirement but we would likes to inform that if you do not like room than why you stay there? If you sent picture to your friend that will solve your problem you should inform front desk person to resolve issue like change a room or check out from hotel... More 

Lancashire England
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed October 28, 2014

We used this place as a stopover from Stowe to Rhode Island. We found it to be just set back from a very busy road that we had to drive past it and do a u-turn and approach from the other direction. The room was clean if a little dated and it was next to the door that leads to... More 

Was this review helpful? Yes
WynGuestRelation, Guest Relations Manager at Days Inn Lenox, responded to this review

Les- We always make sure that guest has clean room and comfy stay and because of that we changed mattress & bedding top in all rooms. Because of technical reason from Time warner cable HBO was not working but it was fixed in timely manner. We always keep breakfast items fresh but some times we received delivery of items whose... More 

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