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Gateways Inn

Certificate of Excellence
Hotel website
51 Walker Street, Lenox, MA 01240
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286 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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Townsend, Massachusetts
Level Contributor
3 reviews
1 of 5 stars Reviewed 5 days ago NEW

The innkeeper, Michelle was very condescending to the point of rude. She made our stay very uncomfortable. However, the room was clean and sufficient, but for the high cost of the accommodations, I would have expected more. Overall, I would not recommend this establishment.

Was this review helpful? Yes 3
Virginia
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

My husband kept saying "This is so nice here". Michelle welcomed us when we arrived and gave us a tour and information about the home. Loved the breakfast and coffee...homemade granola! A block away from stores and restaurants and easy driving to many attractions. During the day it is very quiet because everyone is out enjoying the Berkshires. Our room... More 

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Newton, Massachusetts
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

If you ever wonder what the difference is between a Good and Great B&B, stay here. The owners take extraordinary care of their guests and make sure that you are treated well and that your entire trip is as enjoyable as possible. They will suggest restaurants, shows concerts, and they don't hesitate to make calls and get you the tickets... More 

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Westbrook, Connecticut
1 review
5 of 5 stars Reviewed 2 weeks ago

Recently, my husband and I stayed at the Gateways. We have stayed there many times. As always, Michelle is a kind, generous and attentive host. Each day, Michelle makes sure that her guests have plans for the day and any information that they made need for the day's travel. The breakfasts are delicious as well as the dinners in the... More 

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2 reviews
5 of 5 stars Reviewed 2 weeks ago

My fiance and I went to this bed & breakfast following the reviews we read online. That place took our breath away! The inn was beautiful and the food was a dream! Gourmet breakfast, lunch and dinner with chef specials and live music after 730 just turned our time away into an enchanted trip. The staff was incredibly friendly and... More 

Was this review helpful? Yes 1
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Wow! This place has everything. Luxury full service B&B located in the heart of Lenox. Near Tangelwood, walking distance to Shakespeare. Food, breakfast and restaurant, is great. Paneled bar has the highest rated scotch and 35 other great whiskeys to enjoy. Piano lounge with fun singers and great crowd. What else can you ask for? Yes, beautiful updated rooms and... More 

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NYC
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had a lovely stay at Gateways Inn. The innkeepers are friendly but not intrusive. The rooms are nicely fitted with small refrigerators and cold bottled water and Kruerig machines. We stayed in Rosalind - which was lovely despite the skylight being covered up. Breakfasts were plentiful and varied and the bar is extremely well stocked. The evening piano bar is... More 

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Brooklyn, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a beautiful historic building on the main street of a classic New England town. The greeting is warm and personable. The breakfasts are imaginative. The interiors and rooms are stately and elegant.

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Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago

We chose The Gateways Inn in Lenox, Massachusetts, for our visit to Tanglewood because it is on Select Registry, in downtown Lenox and close to music & theatre venues. The Inn is in a former mansion with a grand staircase, high ceilings, lovely antiques and rooms named for Shakesperean characters. Our room was large with a very comfortable four-poster bed.... More 

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Fairfield, Connecticut
1 review
5 of 5 stars Reviewed 4 weeks ago

So close to everything in the area! Walk to Tanglewood, shops and great restaurants and hikes. The Inn is lovely, clean and staff was so courteous and helpful! The breakfast was delicious and healthy. We will definitely return!

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