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Gateways Inn

Certificate of Excellence
Hotel website
51 Walker Street, Lenox, MA 01240
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Gateways Inn
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Gateways Inn
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266 reviews from our community

Traveler rating
    239
    18
    6
    2
    1
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36
152
11
19
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Ct
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked (Viola - small queen off the lobby), Shelley greeted warmly me and advised me they were having mechanical problems with that room and she'd upgraded me to a king (Titania). The room was a good size, warm, inviting with a large window overlooking what I think would be a lovely little garden if not for the cover of... More 

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Simsbury, Connecticut
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at Gateways Inn as a last minute getaway. We were greeted warmly by Shelley. The restaurant and bar was closed and she recommended a couple of places that were just a short walk. Bed was comfortable and the amenities were great. We will be back!

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Simsbury, Connecticut
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My wife and I took a last minute trip for a night away and she chose the Gateways Inn. We had the Rosalind Room and it was great, well appointed, with a cozy fireplace and a spacious bathroom with spa tub. Shelly was terrific and we couldn't say enough about the location, staff and quaintness of the inn. We will... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My (now) husband and I stayed at the Gateways Inn for our getaway private wedding ceremony in September. The Inn was beautiful. We loved our room,the Miranda, and felt very well taken care of. They were able to accommodate my food allergy requests for breakfast and even made me vegan French toast! To top it off the owner helped me... More 

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Needham, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My wife and I escaped to the wonderful town of Lenox MA and we stayed at the Gateways Inn. The Inn has many wonderful features including an ideal in town location, on premise restaurant with great food and ambiance, a welcoming bar and a beautiful lounge with live music! We stayed in the Ophelia suite and we were delighted by... More 

Was this review helpful? Yes 1
Provincetown, Massachusetts
Contributor
16 reviews 16 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My husband and I spent a long winter weekend here. We splurged on the Miranda room. Very spacious and comfortable. Loved turning on both gas fireplaces for both beautiful heat and great ambience. Tons of ammenities; towel warmer, fridge, Keurig coffee machine, robes, slippers. The inn owner Michelle is so welcoming and knowledgeable about Western Mass. Her breakfasts are super... More 

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New York, NY
2 reviews
4 of 5 stars Reviewed February 22, 2015

Gateways is a lovely inn in a perfect location in Lenox. Very good service, very good breakfast, and there's a surprisingly large and well-stocked bar (>300 whiskeys!). The kind owners keep a clean, elegant, and charming place. Relative to the rest of the place, our room was pleasant but plain. Value is average, and therefore, relative to our opinion of... More 

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Swampscott, Massachusetts
2 reviews
5 of 5 stars Reviewed February 18, 2015

We celebrated a lovely Valentine's Day at the Gateways Inn. The service is outstanding! From the minute we arrived until our departure the owners, Michelle and Eiran, made us feel welcome. The bar is cozy and serves a vast array of single malt scotch. The bartender is well versed in her drinks and can make whatever you desire. The dinner... More 

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Cambridge, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 17, 2015

This is a peaceful, charming and well maintained inn. We arrived late last night from a long drive. We picked up our key on arrival and opened the door to a lovely clean room with a warm gas fire blazing away welcoming us in the below freezing weather. The bathroom was updated with a lovely large sink. I actually missed... More 

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Mobile, Alabama
1 review
5 of 5 stars Reviewed February 8, 2015

Five friends and I stayed one night at the Gateways Inn prior to our Canyon Ranch vacation. I wish we had arrived in Lenox a few days earlier to enjoy the elegant mansion and surrounding area for a few more days. I chose Gateways Inn for its location, which is only half a mile from Canyon Ranch, but my group... More 

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