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Hampton Inn & Suites Berkshires by Hilton

#3 of 14 Hotels in Lenox
Certificate of Excellence
2.5 of 5
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445 Pittsfield Road, Lenox, MA 01240
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Hampton Inn & Suites Berkshires by Hilton
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Ranked #3 of 14 Hotels in Lenox
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 days ago
CG4746446 Fort Lee, New Jersey
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530 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Fort Lee, New Jersey
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Lenox Hampton inn is recessed from the highway and extremely quiet. They even have a pond in the back with picnic table and chairs so you can sit and watch the birds or have a drink or both. The staff both at the front desk as well as the housecleaning staff were extremely friendly and helpful. The holes are... More 

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Melville, New York
Level Contributor
76 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was with a group of 8 women for four nights in Lenox, MA. We were so fortunate to have chosen the Hampton Inn, not realizing that it was brand new. The rooms were lovely, clean and spacious with all the amenities and a refrigerator. Beds were roomy and comfy. The breakfast room was amazing,...large, beautiful furniture and great food.... More 

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North Reading, United States
5 of 5 stars Reviewed 5 days ago NEW

This was my first time staying at this Hampton Inn. The hotel is very quiet, clean and restful. The outside grounds are beautifully kept and the views are fantastic. Would highly recommend this Hotel for your next stay.

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Delray Beach, Florida
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The location is very convenient. The address is 445 Pittsfield Rd. But, the sign is on the main street, but you can't see the hotel till you drive down the road for a minute or so. Friendly, accommodating staff. Very nice buffet breakfast. Coffee etc available all day in the lobby. Clean and spacious rooms.

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Sewell, United States
5 of 5 stars Reviewed 6 days ago NEW

All aspects of the facility are good and accessible on Rte 7 in Lenox. Convenient to Pittsfield - the Berkshires and Vermont. Would highly recommend for all forms of travel and families. Good restaurants located nearby.

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Philadelphia
Level Contributor
284 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been coming to the Berkshires for nine years and after trying numerous bed and breakfasts we have found that the Hampton Inn provides us with everything we need: excellent service, clean and comfortable rooms, great location and free parking. Highly recommended.

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Danbury, Connecticut
Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago

Have stayed here numerous times - the rooms are clean and the hotel is well kept. Breakfast area was recently re-done and the staff is generally very helpful. However they act unprofessionally at times - personal and loud conversations from behind the reception desk to other staff across the lobby; staff milling around the lobby area discussing other staff's personal... More 

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Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After a long drive in a driving rain storm, the clerks at the from desk were most helpful. Had directions- offered to make dinner reservations. The hotel was recently remodeled and was clean and neat. Breakfast was typical Hampton fare- what we expected. Great location near Tanglewood and center of Lenox and Lee. Note; It is difficult to get reservations... More 

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New York City, New York
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Not one to stay at Hampton Inns, but in the need for a one night accomodation in the Berkshires seeing we had to change our plans and add one evening onto our 4 day trip. I have to say I was pleasanly surprised by this property. It was clean and modern and had extremely friendly staff. The staff alone would... More 

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Hampton Inn M, Public Relations Manager at Hampton Inn & Suites Berkshires by Hilton, responded to this review

Dear TJENYC, Wow! Thank you so much for taking the time to share such a thorough and thoughtful review of your experience with us! Your feedback is so important as we continue to identify areas we can improve. We will be forwarding your comments to our maintenance departments and considering your suggestions carefully. But we so appreciate your feedback and... More 

Warwick, United Kingdom
1 review
2 of 5 stars Reviewed 2 weeks ago

Poor motel - very expensive because of location Poor staff - very institutionalised Has it been designed by a builder ? The room was a very good size but the bathroom only had toilet and bath / shower - the basin was in bedroom ?????? It felt very inpersonal. Staff on reception were untrained and cannot execute hospitality.

Review collected in partnership with Hampton

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Hampton Inn M, Public Relations Manager at Hampton Inn & Suites Berkshires by Hilton, responded to this review

Dear Ian G, Thank you for taking the time to send your feedback. Since opening 7 years ago, our hotel has been known for our excellent customer service, (kindly refer to the review above and the one below yours, as well as many others on this site.) I am sincerely apologetic to hear that your experience with us did not... More 

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