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Hampton Inn & Suites Berkshires

#3 of 14 Hotels in Lenox
Certificate of Excellence
2.5 of 5
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445 Pittsfield Road, Lenox, MA 01240
Hampton Inn & Suites Berkshires
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Ranked #3 of 14 Hotels in Lenox
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Susan P Methuen, United States
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479 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Methuen, United States
1 review
4 of 5 stars Reviewed 1 week ago

We stayed at The Hampton in for a weekend. The price was great and took advantage of the complimentary breakfast, this feature was terrific! The room was very clean and the bedding and mattress very comfortable. Would definitely stay there again.

Review collected in partnership with Hampton

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1 review
5 of 5 stars Reviewed 3 weeks ago

I would highly recommend this hotel to families, couples, or business travelers! It exceeded my expectations as it was clean, the breakfast was great, and they even had fun sayings on their bathroom cups and bananas! The staff were very accommodating, nice, and friendly. Stay here on your next trip to Lenox and you won't be disappointed.

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Hyderabad
Top Contributor
180 reviews 180 reviews
26 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Right from checkin to checkout, everything was a breeze and so organized and a helpful, always smiling team. Breakfast was normal as at other places, but could find an omelette after so long, normally missing these days. Room was pleasant, good speedy internet, and a cozy comfortable bed. Only niggle is the noise coming from the next room, possibly needs... More 

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Lyndonville
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The room and bathroom was very clean, the breakfast was OK - what you expect for a Hampton Inn, and the staff very friendly and hospitable. Nice location as well. I was there in the middle of winter, and the price very reasonable.

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Chicago, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Once again, Hampton Inn provided us with a warm welcome, a peaceful night's sleep, an excellent wi-fi connection and flat screen television viewing, and a very acceptable complimentary breakfast. Good coffee too! The breakfast area was comfortable and not too "institutional" in ap pearance! This Hampton Inn is excellently located with fine restaurants nearby. Lots going in the area, summer... More 

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Hampton Inn M, Public Relations Manager at Hampton Inn & Suites Berkshires, responded to this review

Dear Gillian I, Thank you for taking the time to write us such a radiant review! We’re so glad to read that your stay with us was comfortable and enjoyable. We know that there is no place like home, but it is our goal to make it feel as close to that as possible. We hope you’ll return in the... More 

pittsfield, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

Your pretty sure made the right choice when you first pull up. Your 99% sure when you walk in and feel,smell,see the clean and modern lobby and deal with the ft deal staff. Your 1000% sure when you walk into your room. Can't say enough good things about this place. Top 3 if not the top place I have ever... More 

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Beantown
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 23, 2015

Interesting in room spa! Breakfast staff were amazingly friendly and helpful. BUT Polyester sheets for a hotel room over $200 a night! Boo. Why have a king size bed when it's uncomfortable to sleep in because of the sheets are not soft and 100% cotton.

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NY, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 23, 2015

This hotel is a very practical one. The rooms are clean and spacious. The shower and tub are adequate. The service is wonderful, equivalent to service at a 5 star hotel. The gym was very clean and functional. Breakfast, however, leaves a little to be desired.

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2015 via mobile

This is the second time we have stayed in a Hampton Inn with the first time being excellent. This was no different. Clean, comfortable, excellent breakfast and the staff is wonderful. A step above the rest!

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Hampton Inn M, Public Relations Manager at Hampton Inn & Suites Berkshires, responded to this review

Dear Fourdogs1, What a warm review! We’re so glad we matched your first experience with a Hampton Inn. We hope to welcome you back for a third time (and many more!) – we won’t let you down! More 

New Hartford, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 20, 2015

We were assigned this hotel for a recent hockey tournament weekend. I'm always worried about staying in hotels assigned to me, but I was extremely pleased with this one. The hotel is very nice. It was clean and the service excellent. The room was updated and modern. The complimentary breakfast, delicious and a huge blessing. I wouldn't hesitate staying here... More 

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