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Hampton Inn & Suites Berkshires

#3 of 14 Hotels in Lenox
Certificate of Excellence
2.5 of 5
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445 Pittsfield Road, Lenox, MA 01240
Hampton Inn & Suites Berkshires
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Ranked #3 of 14 Hotels in Lenox
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Anne R Jersey Shore
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485 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Jersey Shore
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great place to stay. Close to good restaurants and shopping and Canyon Ranch where we go for a stay. My husband and I always stay here before we vaca at Canyon Ranch. All the halls were being repapered and painted and the lobby area as well was getting a complete face lift. Staff and housekeeping are ALWAYS bright and cheery... More 

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Maine
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Accommodating staff, good breakfast (breakfast attendant very nice and constantly keeping up, clean comfortable). Hotel lobby and some halls under renovation despite the relatively new building, but staff went out of their way to make us comfortable and we didn't notice any noise. A little pricey, but in the end was an okay value.

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Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Rooms are immaculate. Hotel staff is friendly and accommodating. Parking can be tight if the hotel is full and there is a lot of snow. During peak times the hotel can be very expensive for a Hampton Inn.

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1 review
5 of 5 stars Reviewed 6 days ago NEW

We stayed one night and were very impressed with the hotel and the staff. They helped us to find our way around the area and the manager made sure we were happy with the room and went out of teh way to make our stay better.

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North Royalton
Top Contributor
54 reviews 54 reviews
12 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

Enroute to Boston, this is a convenient stopping point for us. We love the Berkshires for the scenery, the restaurants and the shops. This Hampton Inn is well run, with pleasant helpful staff. We have stayed there four or five times and have yet to be disappointed. There are cheaper hotels, but we like the fact that Hampton Inns launders... More 

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Syosset, NY, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel staff was very professional and friendly. While the lobby was under construction the staff handled it vry well with their extra help and attitude. They went out of their way to make sure the guests were comfortable. The rooms were clean and met expectations. The complementary breakfast although relocated to a meeting room exceeded expectations and the staff... More 

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Methuen, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed at The Hampton in for a weekend. The price was great and took advantage of the complimentary breakfast, this feature was terrific! The room was very clean and the bedding and mattress very comfortable. Would definitely stay there again.

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1 review
5 of 5 stars Reviewed March 11, 2015

I would highly recommend this hotel to families, couples, or business travelers! It exceeded my expectations as it was clean, the breakfast was great, and they even had fun sayings on their bathroom cups and bananas! The staff were very accommodating, nice, and friendly. Stay here on your next trip to Lenox and you won't be disappointed.

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Hyderabad
Top Contributor
183 reviews 183 reviews
26 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed March 5, 2015

Right from checkin to checkout, everything was a breeze and so organized and a helpful, always smiling team. Breakfast was normal as at other places, but could find an omelette after so long, normally missing these days. Room was pleasant, good speedy internet, and a cozy comfortable bed. Only niggle is the noise coming from the next room, possibly needs... More 

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Lyndonville
2 reviews
5 of 5 stars Reviewed March 3, 2015

The room and bathroom was very clean, the breakfast was OK - what you expect for a Hampton Inn, and the staff very friendly and hospitable. Nice location as well. I was there in the middle of winter, and the price very reasonable.

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