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All 15 Lenox hotels

Hampton Inn & Suites Berkshires

2.5 of 5 Hotel   |   445 Pittsfield Road, Lenox, MA 01240
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95%
Ranked #2 of 15 hotels in Lenox
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
MoreFFmiles New York NY
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392 people have reviewed this hotel

Traveler rating
    266
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122
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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English first
New York NY
Top Contributor
90 reviews 90 reviews
72 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Everybody at the Front Desk is especially nice and cheerful. The hotel is very nice. Rooms are comfortable - breakfast is nice. Not the place I'd personally really want to spend a week of vacation - it is however a very pleasant hotel and a very good base for business travel and for weekend stays.

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Chapel Hill, NC
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Hampton is hardly a romantic B&B, but it has nice, oversized rooms, modern amenities, and a very friendly, helpful staff. The only thing we were missing was a room safe. The hotel is situated on Hwy. 7 just over 3 miles from the heart of Lenox to the south and the heart of Pittsfield to the north. It's a... More

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New York City, New York
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is an upscale motel/hotel. Our room was large, clean (with duvets covered with fresh coverlets). Being a bit picky I wondered whether the coverlet had been laundered but there was a post-it on the headboard telling me that indeed all the bed linen had been laundered for our stay. You might think I'm being silly but it is important... More

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Philadelphia
Top Contributor
198 reviews 198 reviews
32 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have been visiting the Berkshires for over eight years and have tried many B&Bs. They have become very pricey in a very expensive area so for the past few years the Hampton Inn was and is our choice. Prices vary depending on what day of the week you stay with Friday and Saturday nights being the most expensive during... More

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Framingham
Top Contributor
162 reviews 162 reviews
87 hotel reviews
238 helpful votes 238 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed here before - years ago. Nicer hampton. good size room. only complaints are bed is getting a little saggy. is 6 years old if you check the label. also the AC is noisy going on and off. We put it on fan only all night and that helped. Fortunately not that hot out. lighting in room is... More

Was this review helpful? Yes 1
framingham, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was our second stay at this hotel. The room was clean and the staff couldn't have been nicer. It was conveniently located and easy to get to. There was fresh fruit, cookies, and coffee available all day. Will likely return next year.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Hampton Inn M, Guest Relations Manager at Hampton Inn & Suites Berkshires, responded to this review

Dear Alan R, Thank you for your review of our hotel! It's always a great compliment when guests go out of their way to let others know how much they enjoyed our hotel! I'm glad you enjoyed your stay, and we're looking forward to your next visit to the Berkshires! Sincerely, Rob Weisberger Customer Service Manager More

Marshall, Michigan
Contributor
20 reviews 20 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Friendly staff, big clean rooms, and a nicely kept breakfast area made this an easy place to relax and enjoy the area. The hotel was in excellent condition, and the rooms and common areas were pristine. The big book of restaurant menus in the lobby was very helpful, and the staff made excellent recommendations, as well. High standards were met... More

Was this review helpful? Yes 1
Hampton Inn M, Guest Relations Manager at Hampton Inn & Suites Berkshires, responded to this review

Dear VeteranTravelers14, What a wonderful review! Thank you so much for helping to spread the word! We are very proud of our hotel, so it's wonderful to see that we're exceeding expectations. We look forward to seeing you next time! Sincerely, Rob Weisberger Customer Service Manager More

Woodstock, Vermont
Top Contributor
55 reviews 55 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Not in the pretty part of Lenox, that is for sure. The hotel was way over-priced and the cooling system kept us up all night--very loud, kept going on and off. The breakfast included fake eggs. I usually don't complain about a hotel room, but in this case, for the price we paid, it was definitely not a good value... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Hampton Inn M, Guest Relations Manager at Hampton Inn & Suites Berkshires, responded to this review

Dear Loriel, My name is Rob. I'm the Customer Service Manager here in Lenox. I wanted to first thank you for your review of our hotel. We are constantly striving to better our guests' experience and direct feedback, positive AND negative, is invaluable in our attempt to do so. I was sorry to see that you were kept up by... More

Lenox, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

By far one of the best Hampton Inns I've stayed at. Very neat and clean. Staff couldn't have been more helpful. Great location, too! Convenient to all of the fun things to do in the Berkshires. Highly recommend this hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes
Hampton Inn M, Guest Relations Manager at Hampton Inn & Suites Berkshires, responded to this review

Dear Susan, I'm glad to see you enjoyed yourself! We're very proud of our hotel. Thanks for the recommendation!!! We'll see you next time! More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We came for the 4th of July James Taylor concert at Tanglewood. Wonderful room! Big, clean, great breakfast in the morning and very friendly staff. Absolutely recommended. Even on the 4th of July weekend, staff was helpful and cheery, chatting with guests and making sure everything was good.

Was this review helpful? Yes 1
Hampton Inn M, Public Relations Manager at Hampton Inn & Suites Berkshires, responded to this review

Dear David K, It was such a great weekend! We’re glad to read you enjoyed it as much as we did! We hope to welcome you back soon. More

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Additional Information about Hampton Inn & Suites Berkshires

Address: 445 Pittsfield Road, Lenox, MA 01240
Phone Number:
Location: United States > Massachusetts > Berkshires > Lenox
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Berkshires 2.5*
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Also Known As:
Hampton Inn And Suites Berkshires
Hampton Inn & Suites Berkshires Hotel Lenox
Hampton Inn Berkshires
Hampton Inn Lenox
Lenox Hampton Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style
#1 Family Hotel in Lenox #2 Romantic Hotel in Lenox
Hotel Class
Number of rooms
79

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