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Pilgrim Inn

165 Housatonic St., Route 20, Lee, MA 01238
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Pilgrim Inn
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Pilgrim Inn
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64 reviews from our community

Traveler rating
    7
    22
    14
    10
    11
See reviews for
17
29
6
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (27)
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    (25)
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Cambridge, Massachusetts
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 5, 2015

Spending a night at a motel is not typically my idea of a vacation. Due to past experiences, I would rather stay at a Hilton or Embassy Suites. My boyfriend and I came upon the Pilgrim Inn accidentally and our stay became a pleasant surprise. The Pilgrim Inn is a quaint, family-run operation. We arrived last minute and were given... More 

Was this review helpful? Yes 2
Milford, Connecticut
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 22, 2014

My sister and I drove up from Southern Connecticut to attend a performance at Shakespeare & Co. in nearby Lenox that her grandson was performing in. This hotel was very handy (4 mi.) to the venue and close to her son's house. The rates were extremely reasonable ($80) for a comfortable room with two Queen-size beds. The owners, Ben and... More 

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Loveland, Colorado
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 30, 2014

We made the reservation for this Inn months in advance and when we arrived we were assigned to a room in the house on the property that had supposedly been converted, and told there was a wedding in town and these were the available rooms. The room was extremely small and smelled, the only saving grace was the bathroom was... More 

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Marlboro, MA
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 14, 2014

My husband and I reserved a room at the inn 5 months ago for a family wedding. Because the wedding was scheduled for Columbus Day weekend, we booked way ahead. The good thing was they didn't charge us to hold the room. We paid when we checked in and the manager was very good about letting us check in early.... More 

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Boston, Massachusetts
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 14, 2014

The people writing negative reviews here apparently had an experience different from ours. But there are two wings -- one running back from the street, one parallel to it. We were in the one perpendicular to the street in #105; perhaps rooms are different in the two parts of the facility. "Inn" sets your expectations far too high; this is... More 

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Contributor
18 reviews 18 reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed October 2, 2014

We went here out of desperation after not being able to find any vacancies in the West Springfield area after visiting the Big E. Dark, smelly room, no wifi, and very overpriced. Dirty shower with outdated soap dispenser, crazy TV with minimal channels. Noisy, thin walls, extremely uncomfortable pillow and mattress. Door that lead to a storage room let in... More 

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Senior Contributor
27 reviews 27 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 2, 2014

Room was large and clean. TV was hard to work, plus no channel guide. Wifi cut out from time to time. price was ok for the area/season. Breakfast awful. We went to Friendlys next store. Man at reception was on phone for at least 10 minutes, with myself and another guest waiting to check in.

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long island
Top Contributor
58 reviews 58 reviews
36 hotel reviews
56 helpful votes 56 helpful votes
1 of 5 stars Reviewed September 21, 2014 via mobile

Pilgrim inn. Tired dark musty room. Flimsy blankets. And sheets Uncomfortable mattresses Old tub with poor grouting and it had a black chip of paint missing. Antiquated soap and shampoo dispenser old white rubber mat stuck to tub floor. Wallpaper peeling no clock in room. Thin walls. Could hear TVs blaring and toilets flushing. Bad lighting In bathroom. Unhelpful older... More 

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Arezzo, Italy
Top Contributor
73 reviews 73 reviews
29 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed August 21, 2014

Overpriced. We stayed there for 1 night. We found an advertisement to stay at low price. We arrived there and we pay more than the double. Room very ugly for the price I paid. Breakfast very poor. Nothing to eat. Bad experience. Stay away

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Montreal, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 14, 2014

We stay there august 12 and 13. We have made reservation 3 month before and have taken the precaution to confirm just 2 days before our stay. According the confirmation the price was for two nights was 179$ + tax and since the place was advertising "pet friendly' we have also mention that we will travel with our pet. Surprise,... More 

Was this review helpful? Yes 2
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