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Holiday Inn Express Lawrence / Andover

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224 Winthrop Avenue, Lawrence, MA 01843 (Formerly Hampton Inn)
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Holiday Inn Express Lawrence / Andover
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Holiday Inn Express Lawrence / Andover
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126 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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NC
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We visited here for one night. The place itself is fine, up to Holiday Inn Express standards. Staff was helpful. Breakfast was good also. Nice to have a Friendly's right outside. Our problem is we wanted to run out and buy some snacks to take with us. The store down the road closed at 9 am, and I drove further... More 

Was this review helpful? Yes
Andovermanagement, General Manager at Holiday Inn Express Lawrence / Andover, responded to this review

Dear Gottahavajava,, Thank you for choosing the Holiday Inn Express for your recent stay in the area. I am glad you liked the hotel and the staff. Our goal is to make everyone happy during their stay. Next time please ask our staff for suggestions of places that are open late or even 24 hours. They are located just a... More 

Reading, Pennsylvania
Level Contributor
71 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 27, 2015

Stopped here after Boston. It's far enough away from the hustle and bustle but convenient enough for visiting. Clean and comfortable, it's a great stop for families or those who prefer a bit more low key accommodations than Boston. If you want to relax after busy touring, this is the place.

Was this review helpful? Yes
Andovermanagement, General Manager at Holiday Inn Express Lawrence / Andover, responded to this review

Dear hqueeniew, Thank you for your review. As you mentioned we are very convenient near the highway just a short drive from the city and the business. We host many families this time of year as the venture to the coast, or mountains or the city. Hope you will return again when you are back in the area. Regards, Molly... More 

Staten Island, New York
Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 15, 2015

I stayed at the Holiday Inn Express for 2 nights. The room, while older and dated, was spotless. I wish it had more outlets to charge electronics. I only had two (one in a lamp and one in the bathroom). Other than that comfortable bed and decently quiet (given there was a school group staying on the same floor). The... More 

Was this review helpful? Yes
Andovermanagement, General Manager at Holiday Inn Express Lawrence / Andover, responded to this review

Dear Cats and Shoes11, Thank you for taking the time to tell us about your stay. It is great to hear good comments about the staff and cleanliness. I do agree with you about the electrical outlets. It would be great to add more outlets and we are looking into that option. The location as you said is convenient and... More 

Hartford
Level Contributor
263 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
4 of 5 stars Reviewed May 20, 2015

Average HI Express. Older hotel right off the highway making it a convenient location. Clean rooms and friendly staff. The usual HI Express fully stocked breakfast buffet. Located between Dunkin Donuts and a Friendly's restaurant. A decent Chinese restaurant within walking distance. Good prices considering the high cost area. My first visit and look forward to staying here the next... More 

Was this review helpful? Yes
Andovermanagement, General Manager at Holiday Inn Express Lawrence / Andover, responded to this review

Thank you for staying with us at the Holiday Inn Express. I am glad you found our property clean and in a great locattion for your needs. We look forward to your return in the near future. Regards Molly Mulholland General Manager More 

Atlanta, Georgia
Level Contributor
68 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed April 16, 2015

I stayed here for two nights this week while working about 15 minutes away. The front desk staff at check in were very friendly and helpful. Despite being an older hotel, it is kept up very well and the room furnishings are in good conduction. My room (a King on the second floor) was very clean, quite and the bed... More 

Was this review helpful? Yes
Andovermanagement, General Manager at Holiday Inn Express Lawrence / Andover, responded to this review

Dear Colin R Thank you for staying with us at the Holiday Inn Express. It is great to hear that the staff was helpful. I am glad you found your room quiet and comfortable. Please don't hesitate to ask us for a list of area restaurants the next time you return Regards, Molly Mulholland General Manager More 

Thomaston, Maine
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 29, 2015

Stayed overnight here with my husband. Very nice counter attendance,what i think is a A+ to feel you are Welcome.. Location is perfect. Room clean and comfortable. A decent Breadfast.. Overall A good Stay... Thanks

Was this review helpful? Yes
Andovermanagement, General Manager at Holiday Inn Express Lawrence / Andover, responded to this review

Dear Maraazul, Thank you for staying with us at The Holiday Inn Express. Your feedback is valuable and shared with our staff. As you said feeling welcome when you are away from home is what we try to do for everyone. Hope you will return and stay with us again. Regards, Molly Mulholland General Manager More 

Philadelphia, Pennsylvania
Level Contributor
77 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed March 24, 2015

Stayed here for an over night visit to the area. The common areas and the room was very clean. I called from the road to make the reservation. The front desk staff were helpful, polite and friendly. When we arrived the young lady working the front desk asked if we had dinner yet and then made some helpful suggestions and... More 

Was this review helpful? Yes
Andovermanagement, General Manager at Holiday Inn Express Lawrence / Andover, responded to this review

Hello Thank you for choosing the Holiday Inn Express Andover for your recent stay to the area. It is great to hear you were so happy with our staff and the hotel. I hope you will stay with us when you are back in the area again soon. Regards, Molly Mulholland General Manager More 

New Hyde Park, New York
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 4, 2015

My husband and I stayed overnight arriving at 5:30pm on a Sat night to attend a hockey game at Merrimack College. When we returned from the game late Sat night they helped arrange a pizza dinner for the team- Everyone was so helpful- The next morning at the breakfast that is included they couldn't have been more accommodating. I did... More 

Was this review helpful? Yes 1
Andovermanagement, General Manager at Holiday Inn Express Lawrence / Andover, responded to this review

Dear Lisa Thank you for taking the time to review your stay. I am glad you found us a great spot for your team. We are pleased the staff could accommodate and help you with your needs. I hope the next time you are in the area you will stay again. Regards, Molly Mulholland General Manager More 

Gabon
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed February 23, 2015

My family and I were there for 3 days, while we were checking schools in the neighborhood. We enjoyed our stay until one day they decided not to clean one of the rooms for unknown reason. When we complained last day they apologized and said they'll credit some IHG Reward points for the inconvenience, but that never came. Otherwise the... More 

Was this review helpful? Yes
Andovermanagement, General Manager at Holiday Inn Express Lawrence / Andover, responded to this review

Thank you for your comments regarding the hotel. You feedback is important to me. I am sorry about your room not being cleaned one of the days. I want to give you those points! If you contact me at the hotel 978-975-4050 and let me know your membership information I will process immediately. Thank you again for staying. I hope... More 

Brooklyn, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 15, 2015

I was staying at the hotel while visiting my son that attends Merrimack. I was stuck in a snow storm. The staff at the hotel was amazing. The engineer Frank not only dug my car out of the snow, he cleaned it off for me. I know he worked through the night, but was so helpful and refused my offer... More 

Was this review helpful? Yes 1
Andovermanagement, General Manager at Holiday Inn Express Lawrence / Andover, responded to this review

Dear Shannon C, Thank you for staying with us while visiting Merrimack College. This Winter has been a long one with many storms. I am so glad you were able to speak with Frank while he assisted you. Our goal is to make everyone's stay as easy and relaxing as possible even when dealing with the crazy winter weather. We... More 

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