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All 1 Lawrence hotels

Holiday Inn Express Lawrence / Andover

2.5 of 5 Hotel   |   224 Winthrop Avenue, Lawrence, MA 01843 (Formerly Hampton Inn)
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Ranked #1 of 1 Hotels in Lawrence
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99 reviews from our community

Traveler rating
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    27
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    16
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Portuguese first
  • Russian first
  • Any
English first
1 review
4 of 5 stars Reviewed 1 week ago NEW

I stayed here for 3 nights while on a business trip. The hotel was good, it's what you'd expect for the price. Great access to the highway. The rooms were clean and spacious. The only problem I had was that outside noise was a little loud- I could hear my neighbor's ringtone and conversation perfectly, which I wouldn't have minded... More

Was this review helpful? Yes
Andovermanagement, Manager at Holiday Inn Express Lawrence / Andover, responded to this review

Dear Lynn R Thank you for choosing the Holiday Inn Express for your recent business trip. We are convenient to the highway and area restaurants. I agree with you, 11:30 at night is not when you are interested in hearing your neighbor's conversation. I am very sorry, next time we can find a quiet location for you. I will pass... More

Kansas City, Missouri
Top Contributor
150 reviews 150 reviews
23 hotel reviews
117 helpful votes 117 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic location, friendly staff, great access to I-495, close to all Merrimack Valley towns, Massachusetts, New Hampshire, not far from Boston. Supermarket and restaurants within walking distance, free parking, free breakfast, free wifi.

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Andovermanagement, General Manager at Holiday Inn Express Lawrence / Andover, responded to this review

Thank you for staying with us at the Holiday Inn Express N Andover. As you mentioned the hotel is in a perfect locaion close to the highway and restaurants. There are many wonderful sites in the Merrimack Valley regon. The comments regarding the staff and the hotel are shared with all of our staff. I appreciate you taking the time... More

Portland, Oregon
1 review
5 of 5 stars Reviewed 2 weeks ago

I travel a lot and frequently stay at Holiday Inns all over the country but have never experienced as helpful and genuinely friendly staff as the folks at the Lawrence/Andover Holiday Inn Express. Brian, the mgr, honored my gold points for an extra night when I mistakenly reserved 2 nights on the wrong dates. Diane (breakfast service) was very happy... More

Was this review helpful? Yes
Andovermanagement, General Manager at Holiday Inn Express Lawrence / Andover, responded to this review

Hello Thank you for taking the time to complete review after your stay. It is great that so many of my staff were helpful to you. I can't imagine travelling with a cast - you did well to see as much as you did. We welcome your feedback so we can recognize our staff and gain a better understanding of... More

Wyckoff
1 review
1 of 5 stars Reviewed 3 weeks ago

We were traveling a long way with two kids, up to Canada and picked up a hotel coupon book. We called ahead to make sure rooms were available at the coupon rate, which we were assured there were. Upon arrival, the front desk told us that the coupon was at the wrong rate and had to charge us more. After... More

Was this review helpful? Yes
Andovermanagement, General Manager at Holiday Inn Express Lawrence / Andover, responded to this review

Hello Thank you for your feedback regarding your recent stay. I welcome the opportunity to speak with you so that I am clear on the details such as date of your stay etc. My goal is to train my staff better based on your comments. We want to make sure we anticipate your needs in advance before anexperience such as... More

Travelers are raving about these Lawrence hotels

Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were searching for a room on a Sat eve when most places were sold out. After many unsuccessful calls & dealing with very unhelpful front desk help at the other hotels, happily it all turned around when we contacted this property. All the staff was very friendly, helpful & most accommodating. The room was clean & comfortable. The complimentary... More

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Andovermanagement, General Manager at Holiday Inn Express Lawrence / Andover, responded to this review

Hello Thank you Heather for your stay at the Holiday Inn Express Saturday night. I am so glad you chose our hotel even though the area was busy. Our breakffast is unique and offers something for everyone. I am glad you were able to get a good night's rest after a long day of travel. The hotel is tucked behind... More

Waltham, Massachusetts
2 reviews
3 of 5 stars Reviewed July 14, 2014

we stayed here for our sons wedding. We had booked twenty rooms. One of which needed to be a handicapped room. After calling the day before we arrived and confirming the room,My parents where lead on a floor by flood search of the hotel well into the night to find them a room. When a room was found it had... More

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Andovermanagement, General Manager at Holiday Inn Express Lawrence / Andover, responded to this review

Dear gm9999_13 Thank you for staying with us on such a special occasion it is great that you were all together to celebrate the wedding. I am sorry we were unable to get the room you needed upon check in. There was a misunderstanding regarding your needs and availability. We try to accommodate the best way we can. This is... More

Flower Mound, Texas
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 12, 2014 via mobile

It's walking distance to the stadium and a reasonable property. Nothing fancy but exactly as advertised. The one drawback is there isn't a laundry room. There is a dunkin donut and a friendliest restaurant right next door so food is easily available. Property clean and we'll maintained.

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Dunedin, New Zealand
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed July 10, 2014

Andover doesn't have many options, so if you can't get a room at the Andover Inn, you need to be realistic and go for the much less charming, but clean, reasonably priced and conveniently located to the highway option. Despite being directly off I-495, the rooms were quiet, good sized, clean and comfortable. Didn't eat the complimentary breakfast, but it... More

Was this review helpful? Yes
Lawrence, Massachusetts
1 review
5 of 5 stars Reviewed June 20, 2014 via mobile

Love this hotel. The staff is friendly and accommodating, they went above and beyond in order to make my stay very comfortable. Always extremely clean and smells fresh. The rooms at up to date, with nice flat screen TVs with HBO! The beds are so comfortable, fluffy, new pillows is a huge plus! I stayed with my mother and we... More

Was this review helpful? Yes
Andovermanagement, General Manager at Holiday Inn Express Lawrence / Andover, responded to this review

Dear Abuttomer, Thank you for staying with us at the Holiday Inn Express. I am glad you found the hotel relaxing and enjoyable. Our staff works hard every day to meet our guests needs. The feedback is important. I hope that you will visit us again soon when you are looking for a get away in the area. Regards, Molly... More

Toronto, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 17, 2014

This hotel had a funny smell in the hallway and in the room. The room is very outdated, did not feel comfortable at all. While sitting at the desk, little flies would be flying about. There were dead little flies in the bathtub and on the window sill, the following morning I had put in a request to have the... More

Was this review helpful? Yes 2
Andovermanagement, General Manager at Holiday Inn Express Lawrence / Andover, responded to this review

Hello Thank you for your staying with us at the Holiday Inn Express. I am sorry that the hotel location didn't meet your needs. There are three restaurants in the front parking lot of the hotel which offer a few variety of choices. I am disappointed to hear about the request made to our staff and the lack of follow... More

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Additional Information about Holiday Inn Express Lawrence / Andover

Address: 224 Winthrop Avenue, Lawrence, MA 01843 (Formerly Hampton Inn)
Phone Number:
Location: United States > Massachusetts > Lawrence
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Lawrence / Andover 2.5*
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Also Known As:
Holiday Inn Express Lawrence / Andover Hotel Lawrence
Holiday Inn Lawrence
Lawrence Holiday Inn

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