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Comfort Inn Cape Cod

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1470 Iyannough Rd. Rt 132, Hyannis, MA 02601
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Comfort Inn Cape Cod
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43 Reviews from our TripAdvisor Community

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Traveler rating
    14
    7
    10
    5
    7
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17
12
2
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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CT
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Hotel is conveniently located in Hyannis but away from the water. Staff is pleasant to deal with and helpful, but the hotel itself is in need of a Major overhaul. We stayed on one of the ground floors because we have a dog. Yes the hotel does allow dogs. The room was damp and smelly and the dog walking area... More 

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Albany, NY
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The beds and rooms were ok but small. They never answer the phone-called at least 6 times in 2 days with no answer. The manager took my reservation (Nick) and promised me a AARP discount that isn't available on weekend-no apology. Tried for 3 hours to get one of our two rooms for an early check-in with no luck. Hair... More 

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Travelers are raving about these Hyannis hotels

Liverpool, New York
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

We stayed here for 3 nights, this past week. When we checked in, a very nice lady was at the desk. When we entered our room, we were extremely disappointed. There were dead bugs in the tub, blood stains on the comforters, dust all over the room, and we were missing the iron. Our lamp was also not working, so... More 

Was this review helpful? Yes 2
Gary P, General Manager at Comfort Inn Cape Cod, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

The Villages, Florida
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Based on Trip Advisor reviews and availability, we booked at the Comfort Inn/Quality Inn Hyannis. When we arrived we were assigned an EXTREMELY stinky room. Luckily they rectified this by giving us a different room. Our next room was quite comfortable and odor free. The hotel is older and bare bones. The rooms are clean with comfortable beds. There is... More 

Was this review helpful? Yes
Gary P, General Manager at Comfort Inn Cape Cod, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Miami, FL
Level Contributor
80 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed 1 week ago

My fiancé and I booked for two nights enabling us to be mid-Cape Cod and giving us the opportunity to meander from Falmouth to Provincetown at our leisure. We wanted (and received) a very nice place to bed down. Their beds, speaking of bedding down, were really nice and comfy. Each had four very nice pillows. The room was clean,... More 

Was this review helpful? Yes
Gary P, General Manager at Comfort Inn Cape Cod, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our Hotel. Each guest that provides feedback helps us improve and ensure satisfaction to all future guests. Your comments and suggestions are a crucial part of our business and we always appreciate the information provided. It is our success when you have... More 

New Hartford
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel is now the Quality Inn. I've stayed here 15-20 times in the past year for business. I used to like it until the name change, and they changed some of the staff. The manager Nick Rickodelli has the WORST customer service skills I've experienced at a hotel. I'm not sure if he's there only to collect a check,... More 

Was this review helpful? Yes 4
Gary P, General Manager at Comfort Inn Cape Cod, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Everyone really needs to get off their high horses, first of all. This is a Quality Inn, not a Hilton. I paid $180 for one night in a room with two beds (my boyfriend and I only needed one but the discounted price was for a room with two beds). Don't get me wrong, I appreciate the finer things in... More 

Was this review helpful? Yes
Gary P, General Manager at Comfort Inn Cape Cod, responded to this review

Dear Kimberly, Thank you for taking the time to complete our online survey regarding your recent stay at our Hotel. Each guest that provides feedback helps us improve and ensure satisfaction to all future guests. Your comments and suggestions are a crucial part of our business and we always appreciate the information provided. It is our success when you have... More 

Boston, Massachusetts
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We were on the Cape for a wedding, and had a room reserved at this hotel. The hotel room itself was okay, but had some issues: the bathroom door wouldn't close all the way, and the sink drain didn't shut. However, I knew this was a budget hotel, so I could overlook those things. But the worst was still to... More 

Was this review helpful? Yes 1
Gary P, General Manager at Comfort Inn Cape Cod, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Boston, Massachusetts
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Now called Quality Inn for some reason. I had a room booked for one night to attend a friend's wedding on the Cape. We arrived early in the day so we could get in some beach time before the evening wedding. The parking lot was poorly maintained with a giant pothole in front of the main entrance and it did... More 

Was this review helpful? Yes 1
Gary P, General Manager at Comfort Inn Cape Cod, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

worst experience i ever had with this inn. front desk manager named NICK was out of patience and not providing any customer service at all. when i first came to the room , the toilet was clogged and we asked for somebody to fix it, that is their responsibility. WE PAY. BUT THAT NICK asked me to go down the... More 

Was this review helpful? Yes 3
Gary P, General Manager at Comfort Inn Cape Cod, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

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