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All 22 Hyannis hotels

Comfort Inn Cape Cod

2.0 of 5 Hotel   |   1470 Iyannough Rd. Rt 132, Hyannis, MA 02601
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Comfort Inn Cape Cod
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Ranked #14 of 22 Hotels in Hyannis
A recent review
3 of 5 stars reviewed 2 weeks ago
Tammy M Milton, New Hampshire, United States
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207 reviews from our community

Traveler rating
    66
    49
    41
    28
    23
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Milton, New Hampshire, United States
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

its okay but not for the price. I stayed in Worcester last week for the same price and it was way better than this place. My cats found 3 pieces of trash within the first 5 minutes so they dont clean the rooms well. It did smell nice when we first came in but that didnt last long. Staff is... More

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Woke up each night with bites on my feet, legs, and arms. I expect a hotel chain as big as Comfort Inn to have a handle on this. I ended up going to a hardware store and fumigating the bed myself with spray I bought. The hotel needs SERIOUS updating. The toilet in my room was not fully bolted to... More

Was this review helpful? Yes 1
cima003, General Manager at Comfort Inn Cape Cod, responded to this review

Dear Gordysmum, Thank you for your review. Firstly I'd like to make it clear that we do not have bed bugs. Our staff is properly trained and would report any issues immediately to myself or another member of management . We also have a preventative program in place with a well known pest control company that also makes routine visits... More

Laurel, Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I spent a week here as a part of a Cape Cod tour. The room was adequate (basic but clean). The daily breakfast bar was good. The breakfast bar staff was excellent! The problem was the fitness room. I went each morning Tues-Fri. It was obviously not vacuumed any of those days. There were only towels when someone asked. The... More

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cima003, General Manager at Comfort Inn Cape Cod, responded to this review

Dear J W, Thank you so much for your recent review! We are happy to hear that you enjoyed our complimentary deluxe continental breakfast, and found the breakfast staff to be helpful and accommodating. Our breakfast servers really enjoy what they do, and we are very lucky to have them as the final send off for our guests. We have... More

Larchmont, New York
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed August 14, 2014

Since we took our dog on this trip, I didn't expect a pet-friendly room to be the Taj Mahal. But it smelled of dog urine. The room always felt damp, even with the a/c running 24/7 at varying temperatures. The breakfast was disgusting if you strayed beyond an english muffin. Bad coffee, horrifying eggs and sausage I wouldn't feed to... More

Was this review helpful? Yes 2
cima003, General Manager at Comfort Inn Cape Cod, responded to this review

Dear StephenP, Thank you for contacting TripAdvisor regarding your recent stay. This is not typical of our hotel, and we would like to apologize for not providing you with a superior stay. We usually hear positive feedback regarding our continental breakfast, and our servers work hard to keep items stocked, fresh and up to standards. We will use the feedback... More

Long Island
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 5, 2014 via mobile

We chose this hotel because of location and price. You get what you pay for. The room was small. But the biggest problem was the humidity in the room. The sheets, blankets, towels and carpet were all damp. It felt disgusting and dirty and I couldn't sleep there. The AC worked minimally. To top it off, our CONFIRMED reservation was... More

Was this review helpful? Yes 4
cima003, General Manager at Comfort Inn Cape Cod, responded to this review

Dear myboysmom4, Thank you for you recent TripAdvisor review. On behalf of the entire team we apologize for failing to meet your expectations. We will use your feedback to make positive changes in the future. This is not typical of our hotel as we strive to exceed our guest's expectations. We wish you safe travels and hope that you will... More

Bangor, Maine
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 30, 2014 via mobile

This hotel is in a good location easy to find even at night. The king suit is a good choice. It has 1 king bed and 1 sofa bed. The front desk clerks are professional and friendly. Located near woods hole. The hotel has a weird layout. Overall a great place to stay.

Was this review helpful? Yes
cima003, General Manager at Comfort Inn Cape Cod, responded to this review

Dear Aaron R., We are so happy to hear that you enjoyed your stay at the Comfort Inn Cape Cod! The king suite is great if you are traveling with a family, or just looking for a little more space; I am glad to hear that it met your needs! We strive to provide professional, friendly service, so this makes... More

New York City
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 27, 2014

Had to stay here for a night while in town, not to bad but lacks one thing that every hotel should have.. an ATM. Everything in this area is closed at 9PM and the hotel has vending machines but there is no way to get money to buy from the vending machines since they dont have an ATM. On a... More

Was this review helpful? Yes
cima003, General Manager at Comfort Inn Cape Cod, responded to this review

Dear Marc A., Thank you for your feedback! We will take into consideration the request for an ATM. The front desk is able to provide change for the vending machines if you stay with us again! We are happy to hear you enjoyed our complimentary breakfast and cookies in the afternoon! We thank you for your business and hope you... More

Milford, New Hampshire
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 22, 2014

Stay Could Of Been Better. I asked for an early check in for around 1230 and they apparently didn't have one king room available. Check out is 11 you think one room would have been done but I guess not. My toilet was broken every time we sat down the whole base moved. shower was gross put a towel in... More

Was this review helpful? Yes 1
cima003, General Manager at Comfort Inn Cape Cod, responded to this review

Dear 321emem, Thank you for your recent review. On behalf of the entire team we would like to apologize for failing to exceed your expectations. It is not typical to hear that the front desk staff is rude as usually they will go above and beyond to make our guest's happy. I am not sure which manager you spoke with,... More

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 4, 2014

Our King-bed Suite was really outstanding. Spacious room and excellent furnishings. Great location. Overal, the property was nothing special, but the customer service was great! Nick at the front desk was especially helpful, and bailed us out when we needed to print some tickets we had purchased on-line. That kind of service is hard to find these days, and was... More

Was this review helpful? Yes
cima003, General Manager at Comfort Inn Cape Cod, responded to this review

Dear Gwmay, Thank you for your great review! We are glad to hear that you enjoyed the suite, location, and service! I will be sure to pass along your positive comments to Nick; I am happy to hear that he helped make your stay more enjoyable. We hope to see you again soon if your travels bring you back this... More

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 4, 2014

Not only was the room over priced, but when we entered our room it smelled bad, keep in mind it's non smoking , it started to rain so my girlfriend and I decide to take a dip in they're pool and whirlpool , too bad the whirlpool was out of service and the pool was DISGUSTING , things floating around... More

Was this review helpful? Yes 2
cima003, General Manager at Comfort Inn Cape Cod, responded to this review

Dear Carolynn B, Thank you for your recent review. On behalf of the entire staff we apologize that you did not find your stay with us enjoyable. Although our hot tub is currently out of order as we wait for repair, we typically hear nothing but positive feedback regarding how clean and inviting our indoor pool is. I immediately spoke... More

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Additional Information about Comfort Inn Cape Cod

Address: 1470 Iyannough Rd. Rt 132, Hyannis, MA 02601
Phone Number:
Location: United States > Massachusetts > Cape Cod > Hyannis
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Cape Cod 2*
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Also Known As:
Comfort Inn Cape Cod Hotel Hyannis
Comfort Inn Hyannis
Hyannis Comfort Inn
Comfort Inn Cape Cod Hyannis, MA

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