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Comfort Inn Cape Cod

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1470 Iyannough Rd. Rt 132, Hyannis, MA 02601
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Comfort Inn Cape Cod
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Comfort Inn Cape Cod
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9 reviews from our community

Traveler rating
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    4
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    1
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4
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Seattle, Washington
1 review
1 of 5 stars Reviewed 1 week ago

This Comfort Inn is an embarrassment to the Choice Hotels family. The management could not care less about its guests. We arrived at 10pm and were kept up for another four hours listening to a mob of children play manhunt through the hallways, yelling and banging to their hearts' desire. Had we arrived earlier we would have switched hotels but... More 

Was this review helpful? Yes
Gary P, General Manager at Comfort Inn Cape Cod, responded to this review

Thanks you your feedback regarding your recent stay. The hotel is under new ownership and is going under a Full renovations this Winter and you will be pleased by our hospitality once we done with all change. More 

Boston
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here because they allowed our dogs, which is a plus. However, we have gotten more for the money elsewhere. The property itself is fine and the location is very convenient. The room was clean but had several issues. First, the heating unit was very loud. We received conditioner but not shampoo. The tub drain did not work and... More 

Was this review helpful? Yes
Gary P, General Manager at Comfort Inn Cape Cod, responded to this review

Thank you for staying at comfort inn cape cod. I will share your experience with my team and will focus on continuosly improving the hospitality at our hotel. The hotel is under new ownership and going through remodeling, we should be done by the summer. I am pretty sure you will enjoy your stay here after we get done with... More 

Lakeville, Massachusetts
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

i stayed there on 3/7/15. it is winter there and the ground around the hotel was not cleaared from the snow. black ice was present the entrance that i used but no salt was speard and i almost kiss the ground. the heater was not heating the room properly yet the hallway of the hotel kept cool!!!!! the heater was... More 

Was this review helpful? Yes
Gary P, General Manager at Comfort Inn Cape Cod, responded to this review

We work very hard to make sure we offer you the best hospitality. And we will continue to do the best we can everyday. I extremely apologize for any inconvenience. The hotel is under new operators and it is going under complete renovations. The renovations will be completed by this coming Summer. I promise you that you will be amazed... More 

Springfield, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed at Comfort Inn for 2 nights and 3 days. The Management was great, and we received great service from the staff. I would recommend this hotel to my friends and family! The Management respected our privacy and made sure that no one disturbs our and other guests at night.

Was this review helpful? Yes 1
Gary P, Manager at Comfort Inn Cape Cod, responded to this review

Thanks again for staying at comfort inn cape cod. I will share your experience with my team and will focus on continuosly improving the hospitality at our hotel. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I had a pleasure of staying at Comfort inn last weekend for 3 nights. They have heated pool which kids enjoyed very much, Nice and relaxing hot tub and sauna. Free breakfast was good- waffles, bagels and yogurts and fruits, toast. The new general manager was really friendly and answered my all questions about the area and also recommended me... More 

Was this review helpful? Yes 1
Gary P, Manager at Comfort Inn Cape Cod, responded to this review

I thank you for staying at Comfort Inn, Hyannis. We take price in our hotel and try to continuously improve the quality of accommodation and service. I will share your feedback with our staff to continue the best hospitality service in Cape Cod. More 

Storrs Mansfield
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 of 5 stars Reviewed January 11, 2015

We stayed at the Comfort Inn for 4 nights and Five days. I needed a hotel that would take our two small dogs and there are only two left in the Hyannis area. The hotel was a bit run down - cracked tiles, marks on the walls etc. The price we paid was too high ($98.10 a night plus tax... More 

Was this review helpful? Yes
Gary P, Manager at Comfort Inn Cape Cod, responded to this review

Once again, thanks for staying with us. I extremely apologize for not meeting your expectation. We will take your input into consideration and try to get you resolve the best we can. More 

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 29, 2014

The title of the hotel is a bit of a misnomer as it really is in need of a make-over - there's nothing particularly comforting about this hotel. The interior is drab and dreary and all a bit tired. Although breakfast is included in the rate, everything is out of a packet or served in styrofoam, so we went out... More 

Was this review helpful? Yes
Gary P, General Manager at Comfort Inn Cape Cod, responded to this review

Thanks you your feedback regarding your recent stay. The hotel is going under a Full renovations this Winter and you will be pleased by our hospitality. Gary P. More 

Durham, New Hampshire
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 18, 2014

We were referred to this hotel after the Econolodge down the street revoked our reservation because our dog was over their animal poundage limit (40 pounds- not listed on their website). We pulled into the Comfort Inn around 7:30pm, we were road weary and exhausted, and the VERY nice person (really excellent service- even prompted us to provide a AAA... More 

Was this review helpful? Yes 1
Gary P, General Manager at Comfort Inn Cape Cod, responded to this review

Sir/Madam, We thank you for choosing us for your hospitality needs in the Cape Cod area. And I apologize for not meeting your expectation. I will address the specific issues you may had to make sure we still delivers the quality hospitality. Thank you, Gary P. More 

Upstate New York
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed December 9, 2014

While there was nothing particularly terrible about the hotel, there were a number of things that require attention. The wallpaper in the bathroom was held up in places using masking tape. The top of the bath was broken and an attempt had been made to repair it with caulking. The seal on the dual pane windows had failed so that... More 

Was this review helpful? Yes
Gary P, General Manager at Comfort Inn Cape Cod, responded to this review

We work very hard to make sure we offer you the best hospitality. And we will continue to do the best we can everyday. I extremely apologize for any inconvenience. The hotel is under new operators and it is going under complete renovations. The renovations will be completed by this coming Summer. I promise you that you will be amazed... More 

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