Our entire soccer team stayed here during the Memorial Day weekend. Althought there were minor inconveniences, I was very pleased. The manager was more than accommodating and the lifeguard interacted/entertained the kids at the pool. The housekeeping staff cleaned up after and around my daughter who was sleeping after suffering from the stomach bug. Breakfast was well cooked and there... More

We stayed in May. Used our Groupon deal. Was pleasantly surprised seeing there were some not so good reviews. Was expecting to find a run down hotel but was overall satisfied with our experience. (I guess everyone's standards are different). We stayed in the Regal room which still had a canopy bed even though we were told at reservation that... More

When we booked the room somebody should have told us they were roofing this dump. We were made aware of this at 7:30 in the morning when they started a air compressor and started pounding nails in the roof. We were on the second floor. The place was 99% empty and they started ther work above our room. Complaining to... More

The disappointing: The room had a slightly smoky smell and as a lot of other people have said, the decor is tired-looking. The good: Bed was comfortable; room was clean and spacious (we had a Princess Suite); plenty of hot water for the jacuzzi; location is terrific...lots to see and do within walking distance; all of the hotel staff I... More

Knowing what this place is for makes the bad furnishings, broken fixtures and pictureless walls almost worth it! My husband and I stay here for nights away from kids and so do 98% of the patrons. Could just as easily be found on Rye1 in Saugus where they rent rooms by the hour, but being on Cape Cod is supposed... More

Pictures on web are deceiving. Rooms are very OLD. I kept looking for hidden webcams because the rooms seemed a little creepy. We should've read the reviews before we booked. Each staff member we spoke to was disgruntled and shared horror stories of people quitting and bashed management. Our towels were not fresh smelling and many towels came equipped with... More

We stayed in a royal victorian suite, clean but slightly outdated. When we first arrived we were very skeptical because we read all these reviews after booking and our card was charged, Some of the staff was obviously new, and it was off season but overall it was Average! A little weird when we first walked into the room as... More

Hotel room was large and clean but slightly dated, had a flat screen TV, two couches, a two person jacuzzi in the bathroom and mini fridge. My husband was there for business that week and I met up with him over the weekend. We enjoyed the hot breakfast included with the stay (eggs, pancakes, french toast, cereal,pastries, home fries, and... More

Upon checking in had to sign a statement that we ouldn't complain upon or after checking out. That should have been a sign that we were in for trouble. Their restaurant, which is advertised on their website, was closed for renervation. Had to go elsewhere for dinner. Maybe that was a blessing. Went to our Regency Suite to find that... More