We booked the "Valentine Package" for a recent Saturday night. This consisted of hotel room with jacuzzi, rose, box of chocolates, dinner and breakfast. Price was around $300. Here is the good - The staff was very nice and friendly for the most part. The room we had "Princess Suite" was pretty and very clean. No smell and had a... More

Well I stayed at this hell hole they like to call a Hotel. We were very dissatisfied about the whole experience and my husband wanted to leave immediately upon arriving but me being me talked him into staying " stupid move" I would say the worst part about it was over hearing employees talking about issues with there pay checks,... More

There is definite new management and staff compared to all prior reviews!!!! After reading all of the reviews on here you would think that you'd be walking into a crackhouse like environment. This is the farthest from the truth. I sadly decreased my stay from 2 nights to one after getting weary from reading reviews on here, but the receptionist... More

I dont think anything at this hotel has been updated in at least 20 years! We arrived for Valentines Day. Champagne and chocolates were supposed to be waiting for us in our room when we arrived mind you they werent and I had to walk to the office to get them myself! The room was dirty and dated with a... More

My wife booked a New Year's Eve manager's special for us and another couple. Things went well upon arrival, we were sent up to adjoining Princess Suites. When we opened the door, the room smelled of a disinfectant, but that seemed to fade quickly or we got used to it. Our first problem came when we tried to use the... More

I had arrived back from a nine hour holiday shift in a retail job (third job that I have). I could not get in the building, for my key would not work. I had to try a different entrance. I could not get into the room, for the key would not work. I had to go to the front desk... More

Ants in the bedroom and bathroom. Feces in the toilet on check-in. Lamp broken. Curtains ripped. Chain lock on door broken. Hallways reeked of disinfectant. Everything damaged or broken. If you want to enjoy the beauty of Cape Cod, avoid this joint. More

Stayed two nights on October sure the hotel was dated but they all are down the cape. Location was terrific as well as the staff. The staff were really great we lost power for a little while in the am because of the storm and everyone was great trying to make everything go as smoothly as possible. I got a... More

Stayed one night in October. The only good thing was the location. Main Street, Hyannis. The rooms are dark, outdated, musty smelling and depressing! They have a DJ on Sat. night and we're not sure why.........very strange crowd! Continental breakfast was okay, but you can get that anywhere. More