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All 22 Hyannis hotels

International Inn and Suites on Cape Cod

2.5 of 5 Hotel   |   662 Main Street, Hyannis, MA 02601
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International Inn and Suites on Cape Cod
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Ranked #21 of 22 Hotels in Hyannis
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409 reviews from our community

Traveler rating
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    79
    63
    50
    147
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Worcester, Massachusetts
2 reviews
1 of 5 stars Reviewed yesterday NEW

I don't know how this place got a 3 star rating. It is an absolute dump. It's very fair to say this place hasn't been updated since it was built. I had to switch rooms THREE times. The rooms stunk, there was black mold, holes in the walls, cigarette burns on the toilet seat, stains on lamp shades, jets in... More

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Sprague, Connecticut
1 review
4 of 5 stars Reviewed 5 days ago NEW

My husband and I have been staying at the International Inn for the past fifteen years. It is one of our favorite weekend get away spots. We stayed in August this summer for three nights in the Princess Suite. The size of the room is spacious and I like the fact the tub is in a seperate room. Our room... More

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Austin, Texas
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 weeks ago

I stayed in a Waldorf Suite and the room was subpar. The bedroom area had no windows, there was mold on the grout and in the corners of the bathroom along with holes in the walls where an obvious towel rack was pulled out. The mount for the towel rack was raised 2" and resecured to the wall. The security... More

Was this review helpful? Yes 1
internationalinnands, Webmaster at International Inn and Suites on Cape Cod, responded to this review

Dear Guest, Thanks for your comments. I’m sorry that we failed in so many ways to meet your expectations during this visit. We take real pride in providing a great guest experience, and apparently some maintenance and housekeeping issues significantly detracted from your stay. I apologize again. We’re always changing and improving and will do better for you next time.... More

Dudley, Massachusetts
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 15, 2014

Booked on line, the room was called" Royal Victorian"..upon arrival we met with the new owner who showed us our room. The room was neat and clean, and he apologized for some of the units are being totally renovated.He explained that the entire hotel will be completely renovated eventually, starting in January 2015. Our breakfast was a buffet style with... More

Was this review helpful? Yes 1
Woonsocket, Rhode Island
1 review
3 of 5 stars Reviewed September 10, 2014

Spent the weekend at the international hotel . After checking in we realized the room we recived did not match the room we booked by picture on line . We went back to front desk to express our dissappointment the manger came right out of office ,to attend to our concerns he went above an beyond to satisfiy us he... More

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Cary, North Carolina
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 9, 2014

Like others, I booked this hotel because I saw positive reviews on orbitz. I had never had a bad experience with orbitz reviews, so I booked this hotel for one night. I thought my husband and I would be able to wake up on our one year anniversary in a relaxing hotel. Go walk on the beach, have a good... More

Was this review helpful? Yes 3
internationalinnands, Webmaster at International Inn and Suites on Cape Cod, responded to this review

Dear Guest, I’m terribly sorry that we failed to satisfy you during your recent late-arrival stay. Satisfying guests is very important us, and we clearly let you down. We’re in the process of making changes to the way we do business and improving our housekeeping and maintenance staff, and this should result in a better guest experience in the future.... More

Pelham, New York
Contributor
19 reviews 19 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 8, 2014

While this place wasn't fancy, the accomodations were neat, clean and spacious, the breakfast was extraordinary for an included meal, and the staff were particularly helpful and friendly. Would definitely stay here again.

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medway
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 5, 2014

Recently stayed at International Inn after a day on Martha's Vineyard. We arrived quite late and took a few minutes for someone to come out to the front desk. Gentleman that helped us was very nice and pleasant. I had seen the themed rooms but had never stayed here so thought it would be fun. The bif beds, large hot... More

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Melbourne, Australia
Top Contributor
115 reviews 115 reviews
74 hotel reviews
156 helpful votes 156 helpful votes
1 of 5 stars Reviewed September 2, 2014

We booked online with Hotel.com who should not be using this hotel as it will tarnish their name, yet Hotel.com will not publish negative reviews. Go Figure. In our humble opinion this is a very ordinary hotel. From the start when they couldn't find our booking it resembled a Basil Fawlty farce. The owner got involved, the staff didn't like... More

Was this review helpful? Yes 1
internationalinnands, Webmaster at International Inn and Suites on Cape Cod, responded to this review

Dear Guest, Thanks for your extensive comments. I’m disappointed because I do not believe they accurately represent the hotel I run. I sincerely apologize for whatever ways we let you down. I want you to know that nothing is more important to me than a great guest experience, and I regret that we couldn’t satisfy you. We’re always working to... More

New Jersey
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed September 2, 2014

If you thinking about booking this place, don't. I stayed in good hotels, bad hotels, motels, etc, but this place is the league of their own. Starting with incompetent staff at the front desk and then the room experience. It's not only old and smelly, but furniture is broken, dirty sheets, 30 year old air conditioner, filthy bathtub. I mean... More

Was this review helpful? Yes 1
internationalinnands, Webmaster at International Inn and Suites on Cape Cod, responded to this review

Dear Guest, I’m sorry that you didn’t have a pleasant experience with us. We take pride in satisfying guests and regret that we could not satisfy you in this case. We’re working to make the hotel better and more accommodating every day, and we hope you will visit us again. You’ll find that the experience at our value-conscious hotel gets... More

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Additional Information about International Inn and Suites on Cape Cod

Address: 662 Main Street, Hyannis, MA 02601
Location: United States > Massachusetts > Cape Cod > Hyannis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — International Inn and Suites on Cape Cod 2.5*
Number of rooms: 141
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Also Known As:
International Inn And Suites On Cape Cod Hotel Hyannis
International Inn Hyannis Ma
International Inn And Suites On Cape Cod Hyannis, MA

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