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Holiday Inn Hyannis

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1127 Iyannough Rd, Hyannis, MA 02601
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Holiday Inn Hyannis
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Holiday Inn Hyannis
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388 reviews from our community

Traveler rating
    128
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    70
    30
    13
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125
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Boston, Massachusetts
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel was very busy due to families in town for a hockey tournament so I am trying to be kind, but.... The heat clanked excessively all night so we did not sleep well and in the morning we waited until after 7:00 and due to kitchen problems there was no coffee or breakfast. We complained about and we went... More 

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Lincoln, Rhode Island
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Holiday Inn was in a good location. The staff was very pleasant and quick to respond to any phone call or inquiry. My family enjoyed our stay. It was a very clean hotel too. The pool was fun for the kids. Lifeguards were on duty the entire time.

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Great service from Bartender Steve. Prompt, friendly, and excellent suggestions ! Will be back again if he is still the bartender ! Have been in many hotel bars where the service is just horriblw. He made my wife and i feel very comfortable

Was this review helpful? Yes
HYHI, Manager at Holiday Inn Hyannis, responded to this review

Wow, how nice! Steve will be thrilled to hear of your kind words. Steve has been with us for many years, so we are hopeful he will be here for many years to come! Thank you for writing. More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

Hotel is located near a happening place. Its clean, the rooms are specious and bright. The hotel staff was very courteous and helped us in getting booking for the whale watching trip. Overall very satisfied with the hotel. value for money

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HYHI, Manager at Holiday Inn Hyannis, responded to this review

Thanks so much for writing. We're happy to hear of your satisfaction with the hotel and with the value provided. Also, nice to hear that your family got out to whale watch. Not everyone knows that, because there are such frequent whale sightings in the Atlantic waters surrounding Cape Cod, that the World Wildlife Fund named Massachusetts one of the... More 

Saipan, Mariana Islands
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I normally don't give reviews, but this is a wonderful place to stay while in Hyannis and is in a great location. There was an issue with our room when checking-in but Tom, at the front desk, went out of his way to really help my family and I out. My wife and kids were so grateful for his hospitality... More 

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HYHI, Manager at Holiday Inn Hyannis, responded to this review

Thank you so much! We're so pleased and appreciative that you shared your feedback with us and the readers of TripAdvisor. We'll be sure to pass your kind comments along to our front desk team. More 

Derby, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 7, 2015

Room was great, bathroom also, all the family of 4, including toddler, really enjoyed the big indoor pool, that also has an outdoor seats available for the summer season. Brilliant! While they doing the promotion of 'kids eat free', this hotel must be a must for families that are looking for a nice gap off everyday duties. Recommended!

Was this review helpful? Yes 2
HYHI, Manager at Holiday Inn Hyannis, responded to this review

Thank you so much! We're so glad to hear how well our hotel worked for your family this past summer. The "Kids Eat Free" program is a Holiday Inn standard, so the good news is that the program is available year round. Thank you for writing and for your recommendation. More 

2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 5, 2015

We visited this hotel just before Christmas 2014 for one night. The room was comfortable and clean, but we had 2 issues: 1. The curtains did not close, and we were on the ground floor! Not that we're prudes, but at night, the parking lot lights shined in making it difficult to sleep. 2. We could not turn off the... More 

Was this review helpful? Yes 1
HYHI, Manager at Holiday Inn Hyannis, responded to this review

Thank you for sharing your feedback with us - both in the areas we did well and the areas where we might look to improve. We're sorry that we didn't provide you with a better night's sleep. We do actually have "black out shades", which are located behind the curtains - but certainly they can be missed and we regret... More 

Millbury, MA
Top Contributor
56 reviews 56 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 2, 2015 via mobile

Stayed in the loft suite with the large jacuzzi tub. The room was clean and the bed was comfy. The layout of the room was a little odd. For example there was an oversized end table that made it hard to go up and down the stairs. Also, there was a second toilet in the loft that didnt have a... More 

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HYHI, Manager at Holiday Inn Hyannis, responded to this review

Thank you for providing us with your feedback from your recent stay. We're glad to hear that you would come back and visit us again and appreciate learning more about the specifics of your visit. We're sorry about the noisy neighbors! Thank you again for writing. More 

1 review
5 of 5 stars Reviewed January 25, 2015

Just spent a night at the Holiday Inn in Hyannis on January 24th. The staff were most friendly and helpful and our room extremely comfortable. Highlight of the night was the superb special dinner prepared by Chef Diane for the annual Highland Light Scottish Society Burns Night Supper. The 3 course meal together with beautiful table decorations received rave reviews... More 

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HYHI, Manager at Holiday Inn Hyannis, responded to this review

Thank you so much taking the time to write and for your 5 star review! We're delighted to hear such nice feedback about the Highland Light Scottish Society Burns Night Supper and especially for your kudos to our Chef Diane. We look forward to seeing you again next year! More 

Clifton, New Jersey
Contributor
14 reviews 14 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 6, 2015

My wife and I stayed at the Holiday Inn-Hyannis Massachusetts from July 7 to 12, 2014. The hotel stay was truly enjoyable for us, the room was very clean and the service was remarkable. This hotel was in a very good location and allowed us to take day trips to Plymouth, Falmouth and Chatham on 3 separate occasions. It worked... More 

Was this review helpful? Yes
HYHI, Manager at Holiday Inn Hyannis, responded to this review

How wonderful! Thank you so much for sharing your feedback with us and the readers of Trip Advisor and for your recognition of our property and our staff! We're delighted to hear that you had such a great Cape Cod visit and hope that you will have the opportunity to visit us again. More 

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