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Holiday Inn Hyannis

3.0 of 5 1127 Iyannough Rd, Hyannis, MA 02601
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Holiday Inn Hyannis
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Holiday Inn Hyannis
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379 reviews from our community

Traveler rating
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    145
    68
    30
    13
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Clifton, New Jersey
Contributor
14 reviews 14 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at the Holiday Inn-Hyannis Massachusetts from July 7 to 12, 2014. The hotel stay was truly enjoyable for us, the room was very clean and the service was remarkable. This hotel was in a very good location and allowed us to take day trips to Plymouth, Falmouth and Chatham on 3 separate occasions. It worked... More 

Was this review helpful? Yes
HYHI, Manager at Holiday Inn Hyannis, responded to this review

How wonderful! Thank you so much for sharing your feedback with us and the readers of Trip Advisor and for your recognition of our property and our staff! We're delighted to hear that you had such a great Cape Cod visit and hope that you will have the opportunity to visit us again. More 

Des Moines, Iowa
Top Contributor
58 reviews 58 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I guess I expect a Holiday Inn to be a better/slightly more upscale experience than a Holiday Inn Express. All the HI Expresses I stayed at were nicer than this hotel. The room and bathroom were ok. Nice view of the internal building. The welcome to the hotel was average, as clerk checked me in with little eye contact or... More 

Was this review helpful? Yes 1
HYHI, Manager at Holiday Inn Hyannis, responded to this review

Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We are sorry to hear that your check in experience fell short and we will be sharing your comments with our front office team.... More 

San Antonio, Texas, United States
1 review
3 of 5 stars Reviewed December 21, 2014

The good: friendly front desk staff and quite helpful, good-size indoor pool and decorated tastefully. Our room was nice but it was in the back so that you actually had to drive your car around the building to the front desk. However, no real complaints because it met our expectations...

Was this review helpful? Yes
HYHI, Manager at Holiday Inn Hyannis, responded to this review

Thank for for writing and for sharing your feedback with us. We're glad that you found the staff to be friendly and the room nice...certainly we're happy that we met your expectations, but wish that we had exceeded them! We hope that we will have an opportunity to welcome you back again. More 

Boston, Massachusetts
Top Contributor
50 reviews 50 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 11, 2014

I booked a room for one night here on short notice so that my family could relax after ruling "The Train to Christmas Town" on the Cape Cod Central Railroad. I am an IHG Rewards Club member, and I had a bonus night to burn, so our room was free. Arriving after a 90 minute drive through torrential rain, we... More 

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HYHI, Manager at Holiday Inn Hyannis, responded to this review

Thank you very much for taking the time to write and for your five star review! We're delighted to learn about your "terrific experience" and are glad that you had what sounds like a great family getaway in the Hyannis area. We hope to see you again! More 

Delaware, Ohio
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 10, 2014

Booked a 2 story room for 2 nights. Heavy rain the first day and came into the room in the evening and there was a steady leak. We put the little ice bucket underneath and called the front desk. They had us move our family of 5 to the next room, but seemed to make no effort to find a... More 

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IHGCare, Guest Relations Manager at Holiday Inn Hyannis, responded to this review

Dear MumD5, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs.... More 

Leominster, Massachusetts
Contributor
15 reviews 15 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 25, 2014

No complaint about the accommodations. Expectations were met. However the breakfast was total disaster. The toast were served once we were finished eating our eggs. Our home fries were served warmish. We complained so they gave us each another plate full of the same coldish home fries. When we told them we were not satisfied they took one breakfast off... More 

Was this review helpful? Yes
HYHI, Manager at Holiday Inn Hyannis, responded to this review

Thank you for writing. We appreciate your feedback as it assists us on improving our service and quality. We are very sorry for the unsatisfactory breakfast experience you had and will be addressing your comments with our food and beverage team. Please let us know if you make a return visit...we'd love to have you as our guests for breakfast... More 

Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 23, 2014

great location, near stores and restaurants. but if you don't even want to leave the hotel, that's ok too. nice indoor pool, nice little lounge to catch a game, have a snack and a beer. very clean hotel, wonderful friendly professional staff. my only thing would be, that it was a little noisy...but there were a lot of families the... More 

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HYHI, Manager at Holiday Inn Hyannis, responded to this review

Thank you for taking the time to share your feedback with us and the readers of TripAdvisor after your recent stay with us. We're very pleased you had a nice "Escape to the Cape" and hope we have the pleasure of seeing you again. More 

Senior Contributor
24 reviews 24 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 1, 2014

Very clean up scale holiday inn. The staff is super friendly and very helpful. Great indoor pool which is quite large. Very nice lounge and restaurant would stay here again great location within walking distance to nice restaurants and shops.

Was this review helpful? Yes 1
HYHI, Manager at Holiday Inn Hyannis, responded to this review

Thanks so much for your kind words! We're delighted to read and share your comments and also wish to thank you for choosing us for your stay. More 

Buckinghamshire
Contributor
13 reviews 13 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed October 27, 2014

Stayed 3 nights in October.Not impressed Our room which on the ground floor and was need of refurbishment. The air conditioning unit overflow pipe from the room above was constantly dripping onto our window cill. On our first night the sound was so loud we asked for it to be fixed immediatly. The fix eventually applied by the hotel was... More 

Was this review helpful? Yes 1
HYHI, Manager at Holiday Inn Hyannis, responded to this review

We were sorry to learn of the problems you encountered during your stay with us and wish to extend our sincere apologies. Please know that we will be certain to share your comments with our staff with an eye to improvement. Thank you for your feedback. More 

wirral
Top Contributor
88 reviews 88 reviews
28 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed October 24, 2014

The hotel was easy to find and well placed for Hyannis. The staff were friendly and welcoming and our room on the second floor was clean and spacious. A la Carte breakfast was available in the restaurant and we didn't feel the cost was unreasonable. We ate out on the two evenings we stayed but food is available in the... More 

Was this review helpful? Yes 1
HYHI, Manager at Holiday Inn Hyannis, responded to this review

Thank you for taking the time to share your comments from your recent stay with us. We're happy to hear that our location worked well for you and appreciate your kind words about the staff and hotel. Our MadHatter lounge is generally open much later in the evening - not exactly sure what happened that evening, but we will be... More 

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Additional Information about Holiday Inn Hyannis

Address: 1127 Iyannough Rd, Hyannis, MA 02601
Phone Number:
Location: United States > Massachusetts > Cape Cod > Hyannis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hyannis 3*
Number of rooms: 196
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Also Known As:
Holiday Inn Hyannis Hotel Hyannis
Hyannis Holiday Inn
Holiday Inn Hyannis Cape Cod, MA
Hotel Style:
#5 Business Hotel in Hyannis

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