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DoubleTree by Hilton Cape Cod - Hyannis

Certificate of Excellence
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287 Iyannough Road, Hyannis, MA MA 02601
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DoubleTree by Hilton Cape Cod - Hyannis
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DoubleTree by Hilton Cape Cod - Hyannis
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456 reviews from our community

Traveler rating
    204
    161
    60
    21
    10
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145
157
19
65
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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CT
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed Friday and Saturday nights, April 3 and 4, 2015. Directly across from the small local airport and we did hear plans landing a couple of times....that may become an issue in the summer months. Many of the area restaurants weren't open yet, but this is a great "jumping off point" to see Cape Cod. Very clean and the beds... More 

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Cromwell, Connecticut
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We only stayed one night but were very impressed. Everyone was extremely friendly and helpful. Lobby area is very comfortable with an adjacent bar. The indoor pool area was very large and the fitness center was huge. Our room was very clean and comfortable. Even though it was renovated about 3 years ago, it still looks new.

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Loudonville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We took a family trip to the Cape with friends who also had small children. We have 4 adults and 4 children under the age of 4, it was at times interesting. Because of our children's needs we also needed some extra accommodations such as extra towels, pillows, blankets. The staff was so very friendly and kind with every request.... More 

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Miamisburg, United States
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice space for business or pleasure. Located near airport with easy access and fantastic bar and restaurant on site with good food. Cozy lounge area. Always clean. Bed slightly harder than I like, but linens are nice and comfy.

Review collected in partnership with DoubleTree by Hilton

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Hummlestown, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I love this hotel. This is the second time I have stayed there for business. Everyone was so friendly and welcoming. Being a diamond member they have separate hallways one on the lower level and one on the upper level for the Hilton honors. The restaurant has great food and great staff. It was really nice coming back to this... More 

Review collected in partnership with DoubleTree by Hilton

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Falls Church, Virginia
Top Contributor
169 reviews 169 reviews
20 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was pleasantly surprised, great little hotel with great staff. It kind of a odd location next to a small airport but handy location to get to places. The staff were great especially the front desk and the bartender, great guy. Very clean and spacious rooms.

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HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review

Thanks so much for writing. We're glad that you choose us for your stay and hope that we will see you again. More 

Waltham, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Room was very comfortable and lived up to my expectations. The art deco was well designed. I liked that the HDTV had a swivel so I could watch from a chair instead of from the bed. The WIFI was easy to log in and worked fine. At one point during the evening someone from the hotel staff walked in without... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review

Thank you very much for taking the time to share your feedback on your recent stay with us. We're glad to hear that you found the room to be comfortable and met your expectations. We do wish to extend our sincere apologies for the unexpected staff "walk in". Upon researching, we found that the staff member had been asked to... More 

Saco
2 reviews
5 of 5 stars Reviewed 4 weeks ago

In my experience of requiring a handicapped accessible room to accomodate my daughter's needs, I have been disappointed. We have been in room's too small, near the smoking area outside (where the fumes came in through the heating/cooling vent), near the lounge with a loud band that disrupted our rest, and had rooms in disrepair. The Hyannis DoubleTree room was... More 

Review collected in partnership with DoubleTree by Hilton

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HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review

Thank for very much for writing and for your wonderful recommendation of our hotel and in particular our handicapped accessible rooms. We're delighted that things worked out so well for you and your daughter and hope that we will see you again. More 

Cape Cod
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We live on the Cape, but were staying in Hyannis for a birthday celebration. The hotel is modern and very clean. I recall that the building had other names in the past, and I expected something more 'middle-of-the-road' and was pleasantly surprised by the renovations. We enjoyed the lobby bar and had a delicious pizza by the gas fireplace. There... More 

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HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review

We're so pleased that you had a chance to visit us and see and experience firsthand the renovations that have been made to our property. We're very proud of all the great changes ourselves! We hope that you will visit us again (can't beat the commute!). Thank you for taking the time to write. More 

Smithfield, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

The front desk person that checked us in was rude and incompetent, he made us drive around to several different doors none of which worked with our key because he never coded it. We drove all around the hotel only to end up back at the lobby when all we had to do was take the elevator or stairs to... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review

Please accept our sincere apologies for your unsatisfactory check-in experience. It's a shame to hear that we started out on the "wrong foot" and please know that your comments have been shared and discussed with our Front Office team. We hope that you will give us chance in the future to earn your trust. Thank you for writing. More 

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