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DoubleTree by Hilton Cape Cod - Hyannis

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287 Iyannough Road, Hyannis, MA MA 02601
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DoubleTree by Hilton Cape Cod - Hyannis
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496 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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4 of 5 stars Reviewed 2 days ago NEW

We were pleasantly surprised by the size of our king room. The pool outside was pleasant since it was a hot day on the cape. The location not walking distance to town but near lots of shopping at center and plenty of parking. The staff very friendly and helpful. The bathroom beautiful.

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Philadelphia, Pennsylvania
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have visited this hotel several years in a row. We really enjoy the luxury of having an indoor and outdoor pool and its location near Hyannis is perfect. This year the staff went out of their way to thank me and make me feel appreciated as a Diamond member (room upgrade, welcome refreshments, and note from GM, Chris Connolly).... More 

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HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review

Thank you very much for taking the time to write and for your kind words. What a nice compliment! We're delighted to read your comments and also want to thank you for returning each summer. We look forward to seeing you back next July! More 

Bel Air,MD, United States
1 of 5 stars Reviewed 5 days ago NEW

Air conditioning set at 68-Very cold. Turn it up to 70-heat kicks on. Turn it off-no off-turns itself back on. Such a poor system! Flies in the lobby and room. Flies kept hitting the Hotel staff in the head as we spoke to him in the lobby. Posted in the room not to open the windows because it wasn.t safe... More 

Review collected in partnership with DoubleTree by Hilton

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HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review

We were sorry to learn of your disappointment in our hotel. We do our best to meet the needs of every guest and regret that we were not able to meet your expectations. With respect to the HVAC, the air does heat or cool depending on the temperature selected by the guest. Although it is certainly possible that a fly... More 

West Bloomfield, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

I travel to this area frequently on business and always stay at this hotel. It is very clean and safe. The staff are friendly and helpful. "The food is good, but a bit pricey. It's very convenient having place to have dinner right there.

Review collected in partnership with DoubleTree by Hilton

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HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review

Thank you for writing and for choosing us for your business travel. We're very pleased to learn of your satisfaction with our team and property and look forward to seeing you again. More 

southern NH
Level Contributor
119 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This was an interesting stay at this hotel with the service lacking on check in and for breakfast. On check in we had a young man that was frustrated and mumbling under his breath about the computer system. He then asked if I just booked the room as the breakfast coupons were written up. The room was booked a few... More 

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HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review

Thank you for providing us with feedback on your recent stay with us. Please accept our apologies for the shortfalls in service that you experienced. We have shared your comments with our team and assure you that appropriate steps are being taken to correct the issues you encountered. We hope that you will return to stay with us the next... More 

2 reviews
4 of 5 stars Reviewed 1 week ago

We recently spent the July 4th weekend in Hyannis and had a very restful, relaxing, and enjoyable experience at the Double Tree. When first booking online I was skeptical of this location because it is situated right across the street from the Barnstable Municipal Airport. However, even for the busy holiday weekend the air traffic going in and out wasn't... More 

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HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review

Thank you for spending your July 4th week-end with us and for taking the time to share your feedback from your stay. We're so glad to hear that you had "restful, relaxing, and enjoyable experience at the Double Tree" - it's what we all hope and work to hear! We look forward to seeing you again, should your travel back... More 

Charlton, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hotel staff was great! Pool was cool inside hotel but outside was super. Breakfast buff needed a few more choices other than standard scrambled eggs, french toast, beacon & sausage. Fire pit outside was comfortable with lots of conversation with other hotel guests

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Upland, CA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

They have a fantastic swimming pool! The food is excellent, The service is top notch.It is a great place to stay! Caravan booked all the hotels,mostly Hiltons.The trip was amazing and I would recommend it to anyone!

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Torrington, Connecticut
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is a relaxing retreat , the courtyard with the fire pit after a long day at the beach is very inviting. The staff was great, Jeff who works in the bar/ lounge was very friendly and professional.

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Saddle Brook, New Jersey
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived at the DoubleTree by Hilton on July 5th at around 10am and our room was not ready yet (we very much expected that). The host at the front desk then gave us a lot of information about the area and things to do so we could pass the time waiting for our room to become available. We chose... More 

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