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DoubleTree by Hilton Cape Cod - Hyannis

287 Iyannough Road, Hyannis, MA MA 02601
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Certificate of Excellence 2014
DoubleTree by Hilton Cape Cod - Hyannis
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DoubleTree by Hilton Cape Cod - Hyannis
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409 reviews from our community

Traveler rating
    183
    141
    54
    21
    10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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buffalo, ny, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Very nice staff from the front desk to the resturant. I needed to extend check out to work on something..no problem. Room was great. I could work in one part and my wife could relax in another. Plenty of room.

Review collected in partnership with DoubleTree by Hilton

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San Antonio, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

The Hotel is not bad, I gave 1 star because of the restaurant. The Manager at the restaurant was one of the most disrespectful person I've ever talked to in my life. The way he ignored myself and my friends upon asked about the time the restaurant hours for breakfast. He walked by us and addressed the Hotel Manager on... More

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Uxbridge, Massachusetts
Top Contributor
72 reviews 72 reviews
13 hotel reviews
65 helpful votes 65 helpful votes
1 of 5 stars Reviewed 1 week ago

I am so confused! I am reading some of the recent reviews and wonder if we stayed at the same place! I have stayed at a LOT of Double Trees, Hilton's, Hampton's etc... I was a diamond Member for a few years, (more recently moved to Gold), at a guess, I have stayed at maybe 500-600 different Hilton Brand hotels... More

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HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review

Although, the water problem you experienced was highly unusual (we’ve not seen anything like it before or since) and was in fact, the result of a town water main problem - that doesn’t negate the fact that your stay was negatively impacted. We certainly understand your disappointment and wish to extend our apologies for the inconvenience this situation caused. We... More

Woburn, United States
1 review
5 of 5 stars Reviewed 1 week ago

Stayed overnight for a wedding. Staff was very friendly and helpful. Checkin was fast, and layout of hotel was easy. Nice accomodations for after party drinks and pizza. Room was clean and quiet. Loved the huge walk-in shower. Great food at morning buffet. Excellent overall. Checkout, fast and efficient. No lines, no waiting.

Review collected in partnership with DoubleTree by Hilton

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HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review

We're so pleased to read your "five star review" and wish to thank you very much for writing. It was wonderful hosting the wedding group accommodations and associated events that you were a part of, and we're glad to hear that all went so well! Hope to see you again. More

North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I'm a business traveler and stay in Hilton Branded hotels every week. This is probably the best Doubletree property I have encountered. The hotel seems brand new. The layout is unique - in a good way. Rooms feel big with high ceilings. Definitely a good place to get a great night's sleep. Also the full gym is an awesome extrea.

Review collected in partnership with DoubleTree by Hilton

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HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review

“Wow! What wonderful comments - we couldn't be prouder! Thank you so much for your kind words and for taking time out of your schedule to write. We hope that we have the pleasure of welcoming you back to our hotel again. More

massachusetts, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

before arriving i called the front desk to let them know of my arrival time since i was running late. the person on the other end was very nice and let me know not to worry about being late. when my daughter and i arrived we dealt with wendy. she was extremely nice and courteous. she pointed out everything we... More

Review collected in partnership with DoubleTree by Hilton

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HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review

Thank you for writing and for your special "shout out" to Wendy at the front desk. We're pleased that you found the hotel to be "clean with great service and a friendly staff". Hope to see you again! More

rural maine
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a fabulous time at this hotel. Lobby was gorgeous. Desk clerks pleasant and helpful. Maid was a peach. Spacious room. Glassed in shower was fun, but our friends had a regular bath tub/shower combo, so both are available. Only complaint was that the bar was not open until around 5:00. Would have been nice to have a drink... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review

Thanks so much for your terrific review and recommendation! We're delighted to read your comments from your "fabulous time" at our hotel. We will definitely give consideration to your suggestion regarding our bar hours which are admittedly a little shortened in the off season. Thanks again for writing. More

delaware, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Hi, my wife and I had a one night stay. The room was fine , my only complaint has to do with your billing. We were quoted a rate of $132 a night, but were billed about $147. The difference was due to taxes. Now I know that taxes are part of life. I thought that the rate was an... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review

Hello! Thank you for providing your insights from your recent stay. We're sorry to hear that we were not as clear as we might have been when quoting the room rate - and will be sure to pass on your constructive comments to our desk. Thanks for writing. More

Tiverton, Rhode Island
Top Contributor
91 reviews 91 reviews
14 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel did everything right. The front desk was friendly and helpful. The rooms a nicely decorated and immaculate. Their housekeeping staff should be commended for a great job. We had a great stay and will be back in the summer!

Was this review helpful? Yes
HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review

Thank you so much for sharing your feedback with us and the readers of TripAdvisor. Our team works very hard to provide a great guest experience - so it's very satisfying for us to be recognized and complimented in this way. See you next summer! More

Hyannis, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed 2 days and found the staff to be most courteous and very knowledgeable about the area. The room I stayed in was clean and quiet. The bed was very comfortable and I quickly fell asleep when my head hit the pillow. The rate was very reasonable. I would stay again and again at this hotel.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review

Wow! Thank you so much. We're delighted that you chose us for your business travel and hope that we have the pleasure of welcoming you back again. More

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Additional Information about DoubleTree by Hilton Cape Cod - Hyannis

Address: 287 Iyannough Road, Hyannis, MA MA 02601
Phone Number:
Location: United States > Massachusetts > Cape Cod > Hyannis
Price Range (Based on Average Rates): $$
Number of rooms: 160
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Also Known As:
DoubleTree By Hilton Cape Cod - Hyannis MA

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