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DoubleTree by Hilton Cape Cod - Hyannis Hotel, MA

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DoubleTree by Hilton Cape Cod - Hyannis

287 Iyannough Road, Hyannis, MA MA 02601
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DoubleTree by Hilton Cape Cod - Hyannis
12 traveler photos
Ranked #6 of 21 hotels in Hyannis
4.0 of 5 stars 75 Reviews
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75 reviews from our community

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Date Rating
New Braun
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Double Tree Hyannis”
2 of 5 stars Reviewed May 10, 2013

Being a Hilton Diamond member, I have seen how great a Double Tree property can be and this was not it. Poor maintenance, lack of helpful staff, and short hours on amenities provided a less than enjoyable stay. Our "upgraded" jacuzzi room came with a broken toilet seat, a stained and poorly refinished tub, and an old couch. The hotel... More

Was this review helpful? Yes 1
See 2 more reviews by William H for Hyannis
HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review
May 13, 2013

Thank you for writing. We are very sorry that you were disappointed with your guestroom and do wish to sincerely apologize for the maintenance issues that you encountered. We are currently planning improvements to the jacuzzi tubs - although regrettably - these improvements were not in place during your visit. We appreciate your feedback and hope that you will consider... More

Needham, United States
1 review
“No NESN”
3 of 5 stars Reviewed May 8, 2013

I was quite disaapointed that a Massachusetts hotel did not have NESN (Red Sox; Bruins) in the rooms.The TV system in the room wasdifficult to use and it seemed to be leading you to purchase some offering.

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Review collected in partnership with DoubleTree by Hilton

HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review
May 17, 2013

Thank you for your post. Although, we do have NESN available in our restaurant and lounge areas, unfortunately, at this time NESN is not available in the guestrooms. We appreciate your feedback and hope that other aspects of your stay were enjoyable. More

Hartford, Connecticut
2 reviews
“AMAZING!”
4 of 5 stars Reviewed May 7, 2013

My husband and I went on a long weekend get away to Cape Cod. I could not have asked for a better hotel. The staff was great. The rooms were great. The cookies were great. We had a small issue with the tv (satelite dish was off due to the wind) however they did everything they could to fix the... More

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HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review
May 13, 2013

To borrow from the writer of this post...thank you for an AMAZING review! We really appreciate that you took the time to write. See you again, we hope! More

North Andover, Massachusetts
2 reviews
“This hotel is very good - and conveniently located”
4 of 5 stars Reviewed May 6, 2013

I recently stayed with my 80+ mother for one night. The hotel has been beautifully renovated, and the staff is friendly and helpful. One nice surprise - the windows open! Would definitely stay again when traveling to the Cape.

Was this review helpful? Yes
HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review
May 13, 2013

Thank you for sharing your feedback with us. Our property completed a $10 million+ renovation in 2012 - and we are so pleased that you felt that the hotel was "beautifully renovated". We look forward to seeing you again when your travels bring you back our way! More

Cape Cod, United States
1 review
“Stay Here!”
5 of 5 stars Reviewed May 3, 2013

This hotel is the place to stay in Hyannis if you are looking for a quite, clean, and comfortable room. There is a coffee maker in the room or you can order up room service. Dunkin Donuts is also very close. The premises are kept very clean. The pool and fitness room are very nice. The staff was friendly, check... More

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Review collected in partnership with DoubleTree by Hilton

HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review
May 17, 2013

Thank you so much for your kind words about our hotel and team members. We hope that we will have the pleasure of welcoming you back (with a warm DoubleTree by Hilton cookie of course!) again. Thanks again for writing. More

A TripAdvisor Member
“Great stay!”
5 of 5 stars Reviewed May 2, 2013

This is a beautiful hotel, we got a great king suite with a huge jetted tub! The location is very close to the center where all the shops are and the hotel staff was very helpfull and friendly! I can't wait to stay here again!

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Review collected in partnership with DoubleTree by Hilton

HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review
May 17, 2013

Thank you so much for your five "circle" review! We're so pleased that you enjoyed your stay with us and sincerely appreciate that you took the time to write. More

New York
1 review
“My new place to stay in Hyannis”
4 of 5 stars Reviewed May 2, 2013

This Doubletree has very obviously been newly renovated. good linens and towels, large pool and big (though somewhat outdated looking) fitness center in lower level of the hotel. This is really the only good choice to make when booking a room in Hyannis.

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Review collected in partnership with DoubleTree by Hilton

HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review
May 17, 2013

Thank you for sharing your feedback from your recent stay. We really appreciate your recommendation of our hotel as "really the only good choice to make when booking a room in Hyannis" and thank you for choosing us! More

Park City, Utah
Top Contributor
68 reviews 68 reviews
12 hotel reviews
Reviews in 31 cities Reviews in 31 cities
48 helpful votes 48 helpful votes
“Best Hotel by Airport and Boats”
4 of 5 stars Reviewed April 26, 2013 via mobile

I recently stayed here with my husband and children for one night on our way to Nantucket. It is in a central location, right by the airport and boats to the islands. The hotel used to be a Radisson, and it was purchased and renovated into a really nice Double Tree Hilton property. My husband and i loved the lobby... More

Was this review helpful? Yes 1
HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review
May 13, 2013

Thanks so much for your review and for taking the time to write. We are very pleased that you enjoyed your stay with us and were able to take advantage of some of the amenities we offer. We are definitely only a "hop, skip and a jump" away from the waterfront area and Hyannis Main Street, so thank you for... More

nantucket, United States
1 review
“this hotel is very good”
4 of 5 stars Reviewed April 25, 2013

This hotel has in my experience been the best option for an overnight stay in Hyannis. The staff is truly wonderful, the decor is lovely, the rooms are well appointed and the location is perfect-close to both the bus terminal and both the Hy-Line and Steamship terminals. Under it's new ownership as a Double Tree it is much improved. This... More

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Review collected in partnership with DoubleTree by Hilton

HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review
May 13, 2013

Thank you so much for your kind words. We certainly are striving to be the best hotel option in Hyannis...so great to hear that we are on the right track! Hope to see you again. More

Boston
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Not up to Doubletree standards”
2 of 5 stars Reviewed April 22, 2013

I'm not sure if the staff was having an off weekend but our experience there this past weekend was not at all in line with the other recent reviews I have read on this site. It started with our check in where the person commented that it was "neat" we were Hilton Honors Gold members and then checked us in... More

Was this review helpful? Yes 1
HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review
April 24, 2013

Thank you for reaching out to share our recent experience with us via TripAdvisor. Please know that your satisfaction as valued HHonors members is of the utmost importance to us and we apologize that we fell short. We will review your feedback with our team members and use your comments as we constantly look for ways to improve our guest's... More

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Additional Information about DoubleTree by Hilton Cape Cod - Hyannis

Also Known As:
DoubleTree By Hilton Cape Cod - Hyannis MA
Address: 287 Iyannough Road, Hyannis, MA MA 02601
Phone Number:
Region: United States > Massachusetts > Cape Cod > Hyannis
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#5 Business Hotels in Hyannis
#5 Family Hotels in Hyannis
Price Range: $$
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DoubleTree by Hilton Cape Cod - Hyannis
287 Iyannough Road
Hyannis, MA MA 02601
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