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DoubleTree by Hilton Cape Cod - Hyannis

287 Iyannough Road, Hyannis, MA MA 02601
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Certificate of Excellence 2014
DoubleTree by Hilton Cape Cod - Hyannis
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DoubleTree by Hilton Cape Cod - Hyannis
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438 reviews from our community

Traveler rating
    195
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    59
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    10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Somerville
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The beds are very comfortable. The rooms and entire hotel are clean and in excellent condition. The staff is friendly, professional and helpful. It is a quiet place. My only complaint is I was woken up twice from the sound of the heater turning on.

Was this review helpful? Yes 2
United States
1 review
4 of 5 stars Reviewed 1 week ago

The hotel did a great job to take care of our needs during an extended due to storm delay. Good food was provided at a reasonable cost. We were kept informed of travel conditions and parking lot was fairly well cleared when leaving.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review

We’re very pleased to read your review and appreciate that you took time to share your comments with us and the readers of TripAdvisor. What a winter it has been…and we’re glad that we were able to weather the storm together. More 

kingston, ma, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Staff is classy, helpful. Rooms were clean. The health club had plenty of machines, could have been a little cleaner but it was not too bad. I would definitely stay here or another double tree and I'm a bit fussy.

Review collected in partnership with DoubleTree by Hilton

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HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review

Thanks for taking the time to write and for providing us with your feedback from your recent stay. We’re glad that you found us to be “neat and comfortable” and hope to see you again. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

My husband and I were traveling from our hotel in west Yarmouth to home. However, within a mile down the road we got stuck in whiteout conditions of a powerful blizzard. We were scared because of the accidents around us. We pulled into Doubletree, we were not paying guests. The hotel staff esp front desk was so kind!! We felt... More 

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HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review

How nice of you to take the time to write. Thank you! As a DoubleTree by Hilton hotel, one aspect that helps define our brand is our "culture of CARE” - which means to “Create A Rewarding Experience” for our guests. We’re delighted to read your example of how this translates into action. We will be sure to pass your... More 

Worcester, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Everyone had an enjoyable weekend at this hotel children and adults. Rooms were clean and comfortable and modern newly decorated. The room for the children to play knee hockey and room parents to gather and socialize worked out great. The children loved the pool. The free breakfast helped to keep cost down. The room rate was great for the value.... More 

Review collected in partnership with DoubleTree by Hilton

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HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review

We're so pleased to hear that you enjoyed your stay with us during the recent hockey tournament (and blizzard!) week-end. It sounds like your group had a fun time at the hotel and we hope that we will see you again next year (if not sooner!). More 

Boston, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

good overall, however wish rooms had microwaves, that would be covenient, rooms were clean and organized, front desk was polite and had quick service; being on business trip free breakfast and microwaves in the room would be convenient

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review

Thank you for writing and for choosing us for your business travel. We appreciate hearing your feedback on various aspects of your stay. Each of our guestrooms have refrigerators and coffee makers, but alas, no microwaves. There is a microwave available for guest use in our "Suite Shop" located in the lobby. We hope to see you again. More 

NJ, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Our family of 3 stayed here for a weekend conference. Room was clean, hotel amenities updated. Stayed in two double bed room which sleeps 4, but was charged x-tra for the 3rd person. Close to mall in Hyannis, good location.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review

Thank you for sharing your comments on your recent stay with us. We're very pleased to learn that you found us to be "clean, modern" and well located. Based on your feedback, we will look to amend the rate structure for your group as to eliminate the additional "per person" charge for families. We hope that we will have an... More 

Sutton, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Staff was great! Clean updated room. Full Health Club and large in door pool. The internet worked well. Wide variety of drinks at the lounge. If doing business on the Cape the DoubleTree is a great palce to stay.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review

Thank you for choosing us fro your business stay and for taking the time to share your feedback. We're delighted that you enjoyed your time with us and will be passing on your kind words to our staff. We hope to see you again. More 

Virginia, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Expected noise from being close to Airport, the airport was not the problem, loud heating unit in room made staying asleep difficult, call maintenance they indicated nothing could be done with unit. Also had very loud guest in hallway past 11:00 PM, decided to cut stay short.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review

We wish to extend our sincere apologies for the noise issues you encountered during your stay and will be contacting you to discuss. Based on the guest satisfaction survey you completed, we were able to pinpoint and remedy the HVAC issue in your guestroom, however, once again, we do apologize for the inconvenience caused to you during your stay. We... More 

Nashville, Tennessee
Top Contributor
115 reviews 115 reviews
110 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 4 weeks ago

OK - so Cape Cod had a big snow storm - the parking lots got plowed - but walkways around the entrances off the check-in parking and the rear entrances were clogged with packed snow and clumps of ice - anyone with a shovel would have resolved this easily. Front desk staff was friendly and helpful - facility was clean... More 

Was this review helpful? Yes
HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review

Thank you for writing and for sharing your feedback with us. We're sorry that we did not better meet your expectations regarding snow clearance during the recent blizzard. We had our team out plowing and shoveling however, admittedly the huge volume of snow made for challenging conditions. We hope that you might consider giving us another chance, should your travels... More 

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Additional Information about DoubleTree by Hilton Cape Cod - Hyannis

Address: 287 Iyannough Road, Hyannis, MA MA 02601
Phone Number:
Location: United States > Massachusetts > Cape Cod > Hyannis
Price Range (Based on Average Rates): $$
Number of rooms: 160
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Also Known As:
DoubleTree By Hilton Cape Cod - Hyannis MA
Hotel Style:
#1 Business Hotel in Hyannis
#3 Family Hotel in Hyannis
#4 Romantic Hotel in Hyannis

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