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DoubleTree by Hilton Cape Cod - Hyannis

287 Iyannough Road, Hyannis, MA MA 02601
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Certificate of Excellence 2014
DoubleTree by Hilton Cape Cod - Hyannis
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DoubleTree by Hilton Cape Cod - Hyannis
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386 reviews from our community

Traveler rating
    169
    136
    52
    21
    8
See reviews for
129
133
16
45
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rockwall
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

This hotel was fine, food and accommodations, except for the shower in a 'handicap' room that allowed water to flow over the entire ceramic floor. Maintenance later installed a plastic barrier that should have been there to begin with.

Review collected in partnership with DoubleTree by Hilton

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Charlotte, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

We reserved a room at this hotel at the last minute. The staff was extremely pleasant and helpful, not only over the phone but in person. The room was a handicap room, but that was okay. It was clean, the bed was comfortable. We didn't have enough time to explore the amenities but hopefully, the next time we come back... More

Review collected in partnership with DoubleTree by Hilton

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Woodstock, Canada
1 review
2 of 5 stars Reviewed 6 days ago NEW

Unfortunately, my husband and I arrived approximately 6 pm on a Wednesday and we totally disappointed right from the start. We were celebrating our honeymoon and were quite excited to checkin. The gentleman was flat out rude and mumbling, when I asked him to please repeat himself, he looked at me with disdain and said " I said, what is... More

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HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review

Thank you for providing us with your feedback from your recent visit. We're so sorry to learn of your disappointment with your stay and sincerely regret that we did not provide you with a better experience. We will be reviewing your feedback with our team members as we continually look to improve. We were somewhat surprised to learn that an... More

NJ
Top Contributor
56 reviews 56 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

From the warm chocolate chip cookies at check-in to the friendly and accommodating staff, the Hyannis Doubletree hotel didn't disappoint. There's a cozy fireside lobby bar, comfortable beds and generous room size. Decent food selections in their bistro. Huge indoor pool and work-out rooms. Only 1 mi from downtown Hyannis and lots of restaurants to choose from.

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HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review

To be able to provide our guests with a "Clean and Comfortable" stay gives us the satisfaction of a job well done. Thank you for choosing us for your visit and for taking the time to write. More

Savannah, Georgia
Top Contributor
136 reviews 136 reviews
38 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a beautiful property on Cape Cod. The room was large, comfortable, and quiet. Their breakfast was particularly good. We were impressed with the linen tablecloths, the great Starbucks coffee, and the fresh-squeezed orange juice. The eggs were very well prepared, the bran muffins very well done and well-presented, Finally, the front-desk staff was quite helpful.

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HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review

Thank you so much for your five star review! We truly appreciate that you took the time to share your wonderful feedback with us and the readers of TripAdvisor. Thanks again. More

Penobscot, Maine
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

All around - fabulous! From the warm greeting at the Front Desk to Jeff's outstanding hospitality at the lobby bar; from the ever-so comfortable mattress in the beautifully appointed guest room to an outstanding breakfast with happy and professional servers. Our stay didn't allow us time to use the pool or the Fitness Center, but they were surely impressive! Next... More

Review collected in partnership with DoubleTree by Hilton

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HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review

Thank you! We are delighted to read your review and sincerely appreciate your kind words. Thank you very much for writing. We hope to see you again! More

Wood Dale, Illinois
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in room 228 for two nights as part of a Caravan tour, and was very impressed by the room and hotel. The room was great!! Two things in particular that I always look for in a room that I rate high are the carpets and the bathroom sink and shower fixtures. This room gets my AAA rating. Everything... More

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HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review

Wow! Thank you so much for your wonderful review. First, we want to say what a wonderful group of travelers you were! We are so pleased that you enjoyed your stay with us and truly appreciate your understanding of the unusual situation that we faced that evening. We can't thank you enough for taking the time to write and for... More

London
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived late last week during a rainstorm and about half an hour after we checked in to our top floor room water started coming through the ceiling. We phoned the front desk and within a few minutes the maintenance man arrived, looked at the cascade and said "well, that's a first, I'll get you moved" and within 10 minutes... More

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HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review

Thanks so much for your sharing your comments with us and the readers of TripAdvisor. We do wish to apologize for the inconvenience caused by the leak in your room- but are delighted to learn that our team was able to turn the situation around so favorably. We appreciate your kind words. More

Holden, United States
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is a super property with awesome staff and amenities. We will return to this hotel again and highly recommend this hotel when making a visit to Cape Cod for its overall experience and location. We celebrated our 30th anniversary and the hotel staff helped to make it a great occasion.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this review

Congratulations on your 30th wedding anniversary! We're delighted that you chose to celebrate with us and that you had a great week-end! Thank you very much for writing. More

NYC / London
Top Contributor
60 reviews 60 reviews
29 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Location is excellent. We stayed slightly (one or so week) out of season and visited Chatham, Marthers Vineyard and took a Whale a Watching tour of the local harbor. The ferry to MV is around 5 minutes drive and there's parking in plenty of places. Whale watching around 10 minutes distance if this is one of your thoughts in staying... More

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Additional Information about DoubleTree by Hilton Cape Cod - Hyannis

Address: 287 Iyannough Road, Hyannis, MA MA 02601
Phone Number:
Location: United States > Massachusetts > Cape Cod > Hyannis
Price Range (Based on Average Rates): $$
Number of rooms: 160
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Also Known As:
DoubleTree By Hilton Cape Cod - Hyannis MA

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