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Heritage House Hotel

Hotel website
259 Main Street, Hyannis, MA 02601
Special Deal
Free Breakfast for Two
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Heritage House Hotel
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308 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (308)
  • Mar-May only
    (44)
  • Jun-Aug only
    (156)
  • Sep-Nov only
    (94)
  • Dec-Feb only
    (14)
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A TripAdvisor Member
3 of 5 stars Reviewed 2 days ago NEW

We booked our overnight stay at the last minute, so we didn't have many options to choose from. I guess for the price we paid on a holiday weekend, it was what was to be expected. I booked a King room, called in advance for guaranteed late arrival. When we arrived about 9pm, we ended up with a 2 double... More 

Review collected in partnership with this hotel

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Sebring, Ohio
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Rooms were great, very comfortable and spacious. We were traveling by tour bus and stayed 2 nights. Breakfast the first morning was great; however the second morning 2 other tour buses were staying there too. We were the last bus bus to get the buffet style breakfast - The eggs were cold, had to ask for clean plates, the breakfast... More 

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Montreal, Canada
1 of 5 stars Reviewed 4 days ago NEW

I am writing this from the computer in the hotel lobby because I cannot get a good wifi from my room. We booked through Hotwire. It said we had breakfast included. The receptionist denied this, claiming that bookings through Expedia did not include breakfast. She and what appeared to be her supervisor (who backed her up) clearly do not know... More 

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Travelers are raving about these Hyannis hotels

Level Contributor
6 reviews
2 of 5 stars Reviewed 1 week ago

Don't be fooled by the photo shopped pictures. This place needs some serious upgrading. They don't have a "business center" The wifi is a joke. The staff is pretty clueless. We had to go find more toilet paper. the 1/10th of a roll they left didn't last. We stayed in room 520 in the rooms on the back lot. The... More 

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Pat S, General Manager at Heritage House Hotel, responded to this review

Dear Tom K, Thank you for your feedback. Rest assured we take guests comments to heart and will work hard to improve in those areas. I am glad that you found our location convenient ! Thank you again, Pat More 

Asker Municipality, Norway
Level Contributor
38 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed four nights with kids (9 & 11yrs). Had two double beds. At first we received rooms at the ground level facing the pool. The room had a strong smell of mildew but at first we thougt it came from aircon. But after two nights my daughter had to increase her asthma injections and felt quite bad. I went to... More 

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Pat S, Manager at Heritage House Hotel, responded to this review

Dear Trond W, Thank you for choosing the Heritage House Hotel during your visit to Cape Cod. I am glad that you found our hotel to be clean and convenient! I hope your children enjoyed the indoor and outdoor pools. Our location right in the Historic District of Main St in Hyannis is simply the best! Thank you Pat More 

Everetts, North Carolina
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

This hotel was okay , the rooms were clean a little Old I could say. The location was excellent near alot of resturants, the beach and harbor. The hot tub was out of service because it was dirty......

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Pat S, General Manager at Heritage House Hotel, responded to this review

Dear angelly2015, Thank you for taking the time to provide feedback about your visit to the Heritage House Hotel Hyannis MA. I am glad that you were able to take advantage of our great location! The hot tub is on a regular cleaning schedule and I apologize that occurred when you wanted to use it. Thank you for acknowledging the... More 

MA
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

decided to look for something last minute before taking the ferry to Nantucket the next day. For the price the room was clean , (although one of the face cloths had makeup on it) bed was comfortable , bathroom was good size. close to the ferries and the shopping/tourist area of Hyannis. Not sure what the smell was when we... More 

Was this review helpful? Yes 1
Pat S, General Manager at Heritage House Hotel, responded to this review

Dear Jltmet56, Thank you for choosing the Heritage House Hotel for your last minute trip to Hyannis. I am glad that you enjoyed your stay with us. I am pleased that you found our bedding to be comfortable as all of our bedding has recently been upgraded. Please do not hesitate to contact me directly if you decide to return... More 

Weymouth
1 review
4 of 5 stars Reviewed 2 weeks ago

Extremely welcoming, comfortable, good amenities. Great location close to down town but not too close. 10 minute walk to the beach chairs and umbrellas provide. The In keepers are the greatest very warm and have lots of info, very kind and helpful. Need more beach umbrellas.

Review collected in partnership with this hotel

Was this review helpful? Yes
Pat S, General Manager at Heritage House Hotel, responded to this review

Dear 550lily, Thank you so much for your kind comments regarding the Heritage House Hotel in Hyannis MA. I am so glad you enjoyed your visit to Cape Cod and experience the genuine warmth of our staff ! We would love to have you come back and stay with us again. Kind regards, Pat More 

Melbourne, Australia
Level Contributor
71 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We visited Hyannis for a weekend, mainly to catch the ferries to Martha's Vineyard and Nantucket. The hotel was literally across the street from the train station (the CapeFlyer from Boston) and its location on Main Street meant that you just wandered down the street to be in town! Very convenient! (Main Street has many restaurants and eateries). It's also... More 

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Pat S, General Manager at Heritage House Hotel, responded to this review

Dear TashfromMelb, Thank you for your kind comments about your experience at the Heritage House Hotel. Our location is perfect for guests traveling from Boston to Cape Cod and the Islands. You can take the train or bus from South Station and walk across the street to our hotel, then take in the sights of Hyannis Main Street and Hyannis... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My boyfriend and I found Heritage House Hotel on hotels.com. First thing we noticed was just how narrow the parking spots were which was a major inconvenience for us or anyone driving a larger vehicle. That's not where it ends however; once we went to check in they told us the room was not clean despite the check in time... More 

Was this review helpful? Yes 1
Pat S, General Manager at Heritage House Hotel, responded to this review

Dear Kaitlyn J, Thank you for taking the time to provide feedback to the Heritage House Hotel in Hyannis MA. I apologize for the experiences that you encountered here. We are constantly striving to provide a wonderful guest experience and unfortunately have fallen short on this occasion. Please accept my invitation to return so that we can show you our... More 

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