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Heritage House Hotel


Heritage House Hotel
Hotel class 3 of 5
259 Main Street, Hyannis, MA 02601
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Traveler Reviews

59% Recommend
3.0 of 5 stars 56 reviews
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By trip type
All (56)
[ Date ] [ Rating ]
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3 of 5 stars
creativeworld 1 contribution
Parish,NY
Jun 24, 2009

The rooms were clean and the staff very nice. The wait staff in Chauncey's did there best but found most did not speak or understand English well. Cheryl was great and very helpful if you have a choice get her to wait on you. The food was ok not great! Buffet was ordinary would have been nice to have better... more

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4 of 5 stars
paulnofsky 1 contribution
waltham,massachusetts
Jun 10, 2009 | Trip type: Solo travel

what i liked best about this hotel was the accessibility to the beaches and resturants in Hyannis.All were within walking distance.The only downside was locating it once you got to the downtown area it sneaks up on you real quick.The rooms were always clean and the two pools plus sauna and jacuzzi were an added bonus.I already booked my trip... more

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1 of 5 stars
k02043 1 contribution
massachusetts
Mar 4, 2009 | Trip type: Business

I held an event at the Heritage House for a large group to have lunch. The entrance was under construction and I was not informed of that prior to going. Also the parking lot was not sanded or salted and there was a pretty significant freezing storm a few nights before. I was concerned about my guests' safety and we... more

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3 of 5 stars
KimSchube 1 contribution
Southeastern Massachusetts
Mar 2, 2009 | Trip type: Friends getaway

We were a group of 14 and were there for 2 nights. The first night we enjoyed dining in the restaurant, the service was great, the food was good and the entertainment was lively. However, the second night we were extremely disappointed by the HORRIBLE service we received. We waited for almost 20 minutes for our drinks and then another... more

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5 of 5 stars
BikeTourHost 1 contribution
USA
Dec 28, 2008 | Trip type: Business

I lead bicycle tours and have been staying at the Hyannis Heritage House for 8 years now. The property is a typical Cape Cod hotel owned by two families that are service oriented and take pride in their establishment. My groups stay in the remodeled section of the hotel (higher priced rooms)and the rooms are tastefully decorated and very clean.... more

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3 of 5 stars
TrotaMonde 5 contributions
Miami, Florida, USA
Oct 26, 2008 | Trip type: Couples

Actually, the room was surprisingly nice considering the low price and the somewhat shabby look of the lobby and hallways. They do have a nice indoor swimming pool and ample free parking. more

Never Again
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1 of 5 stars
bettybooptulsa 1 contribution
tulsa
Sep 23, 2008

If you like red carpets and pink sheets, this is the place to go. Trash on the floor from the previous guest. Lobby wasn't much better. Better to be outside city limits than to stay there. more

Management response from
Heritage_House_Hotel, Front Office Supervisor

At the heritage House Hotel we offer a select choice of rooms including a deluxe king size, two queen, and two double sized beds. We are a AAA 3 diamond rated hotel with varying décor. Our housekeeping staff is attentive and meticulous when it comes to preparing our rooms and we apologize for any inconveniences during your stay. We have...

The Lounge
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4 of 5 stars
ctseniorcitizen 1 contribution
N.W. Conn.
Sep 22, 2008

Hope this review makes it through. The room we stayed in was adequate. A bit old but clean. The staff were cordial. But when you dine there as we did and have a delicious prime rib for $12.95 you forget about everything else. Now for the best part. Charley in the lounge was our friend from the very start. He... more

Great Hotel!
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5 of 5 stars
SweetpeaNH 1 contribution
New Hampshire
Jul 23, 2008 | Trip type: Friends getaway
1/1 found this review helpful

Me and a few friends came here for a long weekend. We loved it! The room was good size, big enough to fit 4 women comfortably, had a nice big balcony with a view of the pool, and was very clean. The staff was very friendly, always willing to help or answer questions. The hotel was walking distance to all... more

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2 of 5 stars
bfotos 8 contributions
Washington, DC
Jun 21, 2008 | Trip type: Business, Couples

We were in the Cape Cod area for the weekend on business and wanted a decent place to rest. First, we don't know what to expect as far as hotels and inns in this area, so this review is based on comparable hotels ratings. I found the lobby to be small and very mom and pop-ish. There are several buildings... more

Management response from
Heritage_House_Hotel, Front Office Supervisor

Thank you for your recent comments concerning our property. We always welcome any input from our guests. Our hotel is AAA 3 diamond rated property with as you had said a terrific location. Your concerns about the cleanliness of our bathrooms surprised us. This was most certainly an anomaly. Our housekeeping staff has very strict standards. We are addressing these...

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Heritage House Hotel Also Known As

Address: 259 Main Street, Hyannis, MA 02601