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Heritage House Hotel

259 Main Street, Hyannis, MA 02601
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Heritage House Hotel
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367 Reviews from our TripAdvisor Community

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massachusetts
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a great stay at the heritage house hotel in Hyannis, Mass. on a cold snowy weekend. The hotel was close to restaurants (British Beer Co a few blocks away and persey's breakfast spot next door) and a few great friendly local dive bars...(19th Hole, and the Duck In Pub DIP). Place was clean comfortable and Staff was more... More 

Helpful?
Thank jjmcrash
Everett, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

My family and I recently made our annual trip to the Cape and stayed at the Heritage House. This was after a long hiatus from the hotel, many years ago. We expected so much more from our recent stay. We rented one of the larger rooms at the hotel which are all placed on the fourth floor. There is elevator... More 

Review collected in partnership with this hotel

Helpful?
Thank Coreen M

Travelers are raving about these Hyannis hotels

Richmond, Virginia
1 review
4 of 5 stars Reviewed 2 weeks ago

Wonderful room!!! Great staff!!! Good prices!!! Very clean and has complementary breakfast. Encourage all to visit Cape Cod. Beautiful area with lots to do and see. Great restaurants and bars! Make sure to go on a whale watch in the summer, you will not be disappointed.

Review collected in partnership with this hotel

Helpful?
Thank Marielle S
USA
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have been staying at the Heritage House Hotel for years. I like the fact that they overhaul the rooms and have down a great job with the refurbishing. I recently stayed there and the rooms are beautiful and bathrooms are gorgeous. The prices are good especially in the off season. Good Staff. WiFi is spotty tho and even sometimes... More 

Helpful?
Thank Eval-Specialist
Fitchburg, Massachusetts
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 17, 2015 via mobile

I needed to get away for a few days after 3 pregnancy, full time mom stay at home. I found a good deal and after booking I was kind of scare due to the bad reviews I saw. I didn't mention the bad review to hubby in case he wanted to cancel. I did however expressed my concern in their... More 

Helpful?
Thank ashulitax
Pat S, General Manager at Heritage House Hotel, responded to this review

Dear ashulitax, Thank you so much for staying with us ! I am pleased that you enjoyed the accommodations at the Heritage House Hotel. Kind regards, Pat More 

Sterling, Massachusetts
1 review
3 of 5 stars Reviewed November 16, 2015

Stay in the MAIN building ONLY. DO NOT stay in the annex buildings in the back. Place is OK, could definitely be cleaner. Pros: Inexpensive. Great location; walk to great shops and restaurants, ferry, shops, etc. in downtown Hyannis. Pub, but no TV's that I saw. Got a FANTASTIC free breakfast for booking directly through the hotel. King bed was... More 

Helpful?
Thank John B
Pat S, General Manager at Heritage House Hotel, responded to this review

Dear John B, Thank you for providing feedback about your stay here at the Heritage House Hotel Hyannis. I have addressed your concerns with our housekeeping department and hope that when your travels take you back to Cape Cod you will give us another try to see our improvements. Kind regards, Pat More 

Providence, Rhode Island
Level Contributor
89 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed October 27, 2015

First, this hotel is impossible to find at night. You get to the corner of a street and the GPS says, "you've arrived at your destination." Looking around, you're in a downtown area, a bank on the corner, a few restaurants, etc. I drove around and couldn't find it. I circled around and reprogrammed my GPS, only to arrive at... More 

Helpful?
1 Thank John A
Pat S, General Manager at Heritage House Hotel, responded to this review

Dear John, My apologies for your experience here at the Heritage House Hotel. I assure you that we do try to accommodate guests in the best way possible. A major credit card is an industry standard and if your company's card stated Room & tax only, we could not use that card to pay for your incidentals. I am going... More 

Queensland,Aus
Level Contributor
31 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed October 22, 2015

We stayed in one of the "outbuildings" - either D or E, and since reading other reviews, hope this is the reason this hotel was so bad. Any decent looking rooms in photos by the hotel or travellers must be rooms in the main building which sounds (from some reviews) like it has been refurbished. We stayed the Columbus weekend... More 

Helpful?
Thank Five2PP
Pat S, General Manager at Heritage House Hotel, responded to this review

Dear 52PP, My sincere apologies for your experience here at the Heritage House Hotel. I assure you that we are working hard to improve the Nauset & Monomoy Cottage experience. If your travels ever take you to Hyannis again please contact me directly and I will make sure you are very well taken care of. Pat Stockford More 

Jakarta, Indonesia
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed October 15, 2015 via mobile

We stayed for one night at this hotel. This is very good hotel with good deal. The beds are firm and clean. The bathroom is clean and very good condition. Wifi is available and free, only wifi connection is poor quality. It certainly needs to be upgraded. The parking space is good and free also. The front desk person is... More 

Helpful?
Thank Hanifah2008
Pat S, General Manager at Heritage House Hotel, responded to this review

Dear Hannifar 2008 Thank you for taking the time to compliment the Heritage House Hotel in Hyannis. I am glad that you enjoyed your stay with us ! Pat Stockford More 

Clarksboro, New Jersey
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 15, 2015

stay here with Starr Tours....was anxious after seeing some of the reviews.....place is a little out dated rooms were comfortable and clean...towels a little worn but useable...wi fi was awful!!! The dinner we had was very good along with the breakfast in the morning....location is good plenty of restaurants to walk too....front desk was very helpful...would stay again

Helpful?
Thank chicsim
Pat S, General Manager at Heritage House Hotel, responded to this review

Dear chicsim, Thank you so much for taking the time to share your feedback about the Heritage House Hotel in Hyannis. I remember seeing you during your stay with us , I am glad you enjoyed your stay! Pat Stockford More 

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