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All 22 Hyannis hotels

Resort and Conference Center at Hyannis

3.5 of 5 Resort   |   35 Scudder Avenue, Hyannis, MA 02601
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39%
Ranked #16 of 22 hotels in Hyannis
A recent review
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189 people have reviewed this hotel

Traveler rating
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    44
    63
    29
    23
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49
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Burlington, Vermont, United States
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

At every meal I was given a substitute that I could eat. Excellent poached salmon. Steamed veges. The staff was terrific. Loved my room with its balcony. However I was aghast when I asked to have my sheets and towels stay put, and not replaced with clean towels and sheets daily. The front desk assured me they would call housekeeping.... More

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Middletown, Connecticut, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 of 5 stars Reviewed 1 week ago

I've stayed here twice out of high season. Overall it's showing some wear both in the rooms and common areas, but is reasonably clean and well maintained for such a large and busy place. Grounds are well maintained. The layout of the place is strange. You can't access most of the rooms without using stairs (even when using the elevator),... More

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Norton, MA
1 review
4 of 5 stars Reviewed 3 weeks ago

I use Trip Advisior all the time when I travel so was concerned when I read the reviews but this was the location that our association had already selected ....So I went into it with concerns.. Guess as the saying goes "don't always believe what u read".. Brand new carpeting in guest rooms and hallway .. They were actually installing... More

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Bedford, New York
2 reviews
4 of 5 stars Reviewed 3 weeks ago

I must say I was hesitant to stay at this property after reading some of the negative reviews but I was presently surprised when I got there. The hotel looks as if it has recently been decorated and it is a very large place! The staff was very pleasant and the food in the restaurants and the banquet food was... More

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East Greenwich, Rhode Island, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for a basketball tournament and I was not impressed. The reservation staff were rude as well as the woman working at the "makeshift" starbucks counter! The hotel layout was awkward.....very hard to get around and confusing...there is no 3rd or 4th floor! We were on the 1st floor and getting to the 3rd and 4th floors was... More

Was this review helpful? Yes 1
MarketingHyannis, Director of Sales at Resort and Conference Center at Hyannis, responded to this review

We thank you for your response and it is unfortunate that other hotel guests who were irresponsible spoiled your stay with us. It should have been a restful stay and it was not and for that we apologize. We would never expect a guest to pay for an experience such as yours and that is why your entire stay was... More

Hyannis, Massachusetts
2 reviews
5 of 5 stars Reviewed March 10, 2014

Words cannot described the treatment we receive from the stuff of this Hotel. This is the second retreat we have in this hotel. Cindy our contact person, made everything she could to make this a wonderful retreat. I also want to thank Bill, Pam, and all kitchen members. The food was wonderful , the rooms where very cozy and comfortable... More

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Uxbridge, Massachusetts
1 review
1 of 5 stars Reviewed March 4, 2014

My boyfriend and I have stay at this hotel a few times for an annual event each year. After this year’s stay, I don’t think we will stay at this hotel again. We stayed at the hotel with 17 other people across 9 rooms. We had requested a king sized bed (4 months prior to check in) and upon check... More

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MarketingHyannis, Director of Sales at Resort and Conference Center at Hyannis, responded to this review

We thank you for your constructive comments regarding your recent stay. We sincerely apologize that you had issues with your accommodations during your stay and wish you had contacted our guest services desk so that they could either move your room or fix the problems you were experiencing. Regarding the incidental fee on your credit card it is standard practice... More

Elmira, New York
Top Contributor
115 reviews 115 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed February 6, 2014

We've stayed at this hotel for the past 15 years over Thanksgiving weekend while visiting family in the area for the holiday. The gym has stayed pretty nice and kept up pretty well, however, the rest of the hotel, not as much. Every time ownership changed hands, it would be updated and made beautiful and then it would go downhill.... More

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MarketingHyannis, Director of Sales at Resort and Conference Center at Hyannis, responded to this review

We thank you for staying with us over the Thanksgiving holiday and for your objective comments regarding the property. Unfortunately with the individual heating and air conditioning units there is bound to be additional noise to the individual compressor in each unit. Several have been replaced and the others are monitored closely by our maintenance department. Additionally the Resort is... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 17, 2014 via mobile

We ended up here because I made spur of the moment plans to go to the cape & randomly found ourselves here for a couple nights before we continued our journey toward Truro. Eh??, it was okay. What I do remember was that I absolutely loved the artwork in the hallway. I was aware that the hotel is under some... More

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 21, 2013

I've been there twice for business. I will say that the fact that the conference center is attached is fantastic for those doing business there. With that said, the place is in need of some updates. The rooms aren't horrible, but could use new carpet & furniture. The upstairs rooms all have a balcony & the downstairs rooms all have... More

Was this review helpful? Yes 1
MarketingHyannis, Director of Sales at Resort and Conference Center at Hyannis, responded to this review

Thank you for your comments on your past stay at the Resort and Conference Center at Hyannis. We would like to inform you that the Resort is undergoing a renovation that will include all the floors and carpeting in our overnight guestrooms and certain public spaces. The renovation will be taking place over the next two months. This is being... More

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Additional Information about Resort and Conference Center at Hyannis

Also Known As:
Resort And Conference Center At Hyannis Hotel Hyannis
Resort And Conference Center At Hyannis Hotel
Hotel Hyannis
Resort And Conference Center At Hyannis Cape Cod, MA
Address: 35 Scudder Avenue, Hyannis, MA 02601
Location: United States > Massachusetts > Cape Cod > Hyannis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 22 hotels in Hyannis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Resort and Conference Center at Hyannis 3.5*
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