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Holyoke Hotel & Conference Center

245 Whiting Farms Rd., Holyoke, MA 01040 (Formerly Holyoke Holiday Inn & Conference Center)
Hotel amenities
Holyoke Hotel & Conference Center
Best prices for: 1 room 1 guest
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102 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 23, 2014

We attempted to stay at this hotel, paid for the night, and then as we drove around the hotel realized that half of the hotel (which had been sold as two parts) was a homeless shelter. The parking lot and hotel were not safe for my daughter and myself, or our car full of luggage. The staff walked through the... More 

Was this review helpful? Yes 5
Saugus, Massachusetts
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 14, 2014

Stayed at this "hotel" for a local basketball tournament with a group of teenagers. Price was too much for the lack of amenities. No pool, drained and filled with construction debris. No restaurant, closed Friendly's was attached. No Room Service, unless Dominos delivery counts. Very dark hallways. Room was clean and the doors closed and locked. Sketchy people in the... More 

Was this review helpful? Yes 5
Ottawa, Canada
Top Contributor
60 reviews 60 reviews
60 hotel reviews
66 helpful votes 66 helpful votes
1 of 5 stars Reviewed January 5, 2014

When people are travelling on vacation or for business, and they pay money to stay at a hotel, they don't expect to stay at a homeless shelter. Period. End of story. This site is to review hotel experiences.

Was this review helpful? Yes 9
Nashvegas, TN
17 reviews 17 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed December 4, 2013

This was probably a great big place to stay and hold receptions - in 1990. Three adult businessmen traveling stayed three nights and two days. We arrived at the address, saw the closed restaurant connected to the hotel, saw a couple of currently pregnant baby mamma's smoking outside with their young children in strollers, some scrawny looking guys dressed in... More 

Was this review helpful? Yes
Albany, New York
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 31, 2013

I unfortunately had to stay in this place on business. My company had booked the room and truthfully, I don't think they are aware of what it has become. Tons of women with children roaming around. It's definitely a shelter. The first room I checked into smelled like urine and there was no running water. Across the hall they were... More 

Was this review helpful? Yes 3
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed September 22, 2013

We are here now. It is certainly not the Holiday Inn it usd to be! Only half is a hotel and the rest is a Homeles shelter. Room is clean with new towels. Fire alarm just went off and we had to evacuate. If our stay was longer than 2 nights we would have changed hotels. Also, we had to... More 

Was this review helpful? Yes 1
Schwenksville, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 21, 2013 via mobile

This is a rebadged Howard Johnson's. Stayed one night on business and was also alarmed at the people "hanging around". The room was actually very clean and bed comfortable. The hotel is under some degree of construction but it did not interfere with my visit. Front desk employees were friendly and helpful. Also found out Holyoke is one of the... More 

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Silver Spring, Maryland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 11, 2013

I booked a room for four people, two beds plus a roll-away. The room was completely disheveled -- the night table was in the middle of the room, the telephone didn't work, the TV and lamps were unplugged, and the bathroom had two used, filthy bars of soap and their wrappers. To have the room changed, I had to use... More 

Was this review helpful? Yes 1
Northern California
Top Contributor
69 reviews 69 reviews
24 hotel reviews
51 helpful votes 51 helpful votes
1 of 5 stars Reviewed July 30, 2013

I made reservations from recommendations on another travel site (not trip advisor - I should have known better) - I looked up the hotel - checked out the pictures and it seemed like a nice place - and come on - a convention center - it HAS to be setup for a business traveler. I drove past the hotel at... More 

Was this review helpful? Yes 2
Toronto, Canada
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 4, 2013

I stayed here on a business trip because Homewood Suites (where I normally stay and is awesome) was fully booked. Trying to find another hotel nearby where the cost was on par with Homewood, Holyoke Hotel was comparable based on the pictures. Besides, noticing a strange amount of interesting folks and moms/grandmas with young kids that look like they came... More 

Was this review helpful? Yes 4
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