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Homewood Suites Holyoke-Springfield/North

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375 Whitney Avenue, Holyoke, MA 01040
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Six Flags New England
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1 room 1 guest
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Homewood Suites Holyoke-Springfield\/North
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376 Reviews from our TripAdvisor Community

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Traveler rating
    248
    105
    15
    6
    2
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172
59
14
100
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (376)
  • Mar-May only
    (98)
  • Jun-Aug only
    (128)
  • Sep-Nov only
    (86)
  • Dec-Feb only
    (64)
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Houston, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I have been staying at this hotel for 8-12 nights per month for the past two years. I live in Houston and it takes all day to get to the hotel. But every time I arrive I am always met with a friendly smile and asked if there is anything they can do to help me. This has been one... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Holyoak, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Overall we enjoyed our stay at this property but there is some room for improvement if they are interested in reaching excellent status. Admittedly, I am a bit of a neat freak so that needs to be factored in when reading my review. After getting a good nights sleep on a quality mattress and heading out for a day at... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Chester, United States
1 review
3 of 5 stars Reviewed 1 week ago

The hotel itself was nice, but the bed, linens and pillows were in bad shape. The mattress was too soft and had lumps in it. We did not sleep well both nights of our stay. I complained about the mattress but the hotel receptionist was not able to change it out.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Rachel K, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Benjamin S, Thank you so much for taking the time to write a review of our hotel. I am sorry to hear that your stay was not as enjoyable as you had hoped. If your mattress is uncomfortable, we are more than happy to switch you to a different room. I hope that you will come back and give... More 

Acton, ME, United States
1 review
5 of 5 stars Reviewed 1 week ago

This was a family trip to Six Flags. We got a terrific AAA rate and wanted a separate sleeping area for my wife and I, and this place checked the box. From check in the staff made us feel right at home. The suite was roomy and had a nice little kitchen with a full size fridge! The pool and... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Rachel K, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Charles L, Thank you so much for taking the time to write a review of our hotel. I am so glad to hear that you and your family enjoyed your stay with us, particularly our spacious suites. I hope you think of us the next time you are in the area! More 

Plainfield, NJ
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Our family of five (two adults, one child, one infant and one bulldog) stayed here for a family wedding in southampton. Great breakfast and the perfect sized pool! Wonderful doggie area too with shade.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Rachel K, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Nrkmccarthy, Thank you so much for taking the time to write a review of our hotel. I am glad to hear that the whole family enjoyed their stay with us. We love hearing that our canine guests were comfortable as well! I hope that you will think of us the next time you are in the area. More 

Cape Cod
2 reviews
5 of 5 stars Reviewed 1 week ago

Stayed at Homewood Suites for the third year in a row when taking my son and his friends to Six Flags. Room was spacious and comfortable, and the boys enjoyed the pool and breakfast buffet. Great customer service! Left my laptop in the room when checking out and the hotel left a message on my cell to let us know... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Rachel K, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Michelle L, Thank you so much for taking the time to write a review of our hotel. I am so glad to hear how much you enjoyed your stay, particularly our spacious suites. I hope to see you back again next year! More 

Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago

What a great stay at Homewood Suites! Pool, buffet, staff all fabulous. Room was comfortable and super roomy. Plenty of space for the 5 of us. Would definitely recommend this hotel! The popcorn was also a nice touch. We ate it late night after a long swim in the lovely pool while we played board games. Corner room so we... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Rachel K, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear MelissagR6636IM, Thank you so much for taking the time to write a review of our hotel. I am so glad to hear that you enjoyed your stay with us, particularly our heated indoor pool and our complimentary in room popcorn! I hope to see you again the next time you are in the area. More 

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago

Picked this hotel last minute when we decided to take the kids to Six Flags New England, and I am so glad we did. Being Hilton Honors members we always stay at Hilton properties and this one definitely didn't disappoint. After a 5 hour drive we arrived hours before check in time, but decided to stop at the hotel first... More 

Was this review helpful? Yes
Rachel K, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Peggy B, Thank you so much for taking the time to write a review of your experience with us. I am really happy to hear how much you enjoyed your stay. Araseli was so excited to read your review. We love to hear back from our guests! I hope you will think of us the next time you are... More 

Framingham, MA
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Highly recommend! Convenient location right off 91 and about 2 miles from the Mass Pike. The hotel was extremely clean and well-kept up, and the staff was very friendly and helpful. The pool and hot tub are very nice. I would stay here again! My only complaint is not the hotel's fault-- a group of 2 families traveling together stashed... More 

Was this review helpful? Yes 2
Rachel K, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Kerry D, Thank you so much for taking the time to write a review of our hotel. I was so glad to hear how much you enjoyed yourself. I am sorry to hear that you had some noisy neighbors. I understand how frustrating that could be. I hope you will come back in the future and give us another... More 

Greenland, New Hampshire
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is a something to look forward to when you are traveling as much as I do. Great food options for both breakfast and dinner, but the people here are what make the greatest difference. You will not be disappointed.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Rachel K, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Michael G, Thank you so much for taking the time to write a review of our hotel. I am really glad to hear that you enjoyed your stay with us. I will be sure to pass along your comments: Our staff loves to hear from people who had a great stay. I hope you will think of us the... More 

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