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Homewood Suites Holyoke-Springfield/North

3.0 of 5 375 Whitney Avenue, Holyoke, MA 01040
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Certificate of Excellence 2014
Homewood Suites Holyoke-Springfield/North
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Homewood Suites Holyoke-Springfield/North
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313 reviews from our community

Traveler rating
    202
    90
    13
    6
    2
See reviews for
143
52
11
83
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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McGraw, New York
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was actually my second stay in recent weeks. Last trip, I stayed in a couple of different hotels between here and Boston. Most of the Homewood properties are very nice. This one stands out because of the staff and the food they provide both in the evening and breakfast. I will certainly return again.

Was this review helpful? Yes
Rachel K, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Bruce B, Thank you for taking the time to write a review of our hotel. I am so glad that you enjoyed your stay with us, particularly our complimentary breakfast and dinner 4 nights a week. I hope to see you again soon the next time you are in the area! More 

Holyoke, Massachusetts
Contributor
19 reviews 19 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Sent my sister there after I sent her to a s**t hole around the corner. The place was clean, a good price and a very friendly staff that helped her out with her grandchildren. Out of all the Holyoke hotels I would recommend this one out of them all

Was this review helpful? Yes
Rachel K, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Everett S, Thank you for taking the time to write a review of our hotel. I am so glad to hear that your sister enjoyed her stay here with us. I hope to see you and her back here again soon! More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed here in September for a week and loved it! So we returned for one night and then again for another two nights this holiday season. Staff is friendly and helpful! Check in is quick with a beautiful lobby, fireplace and tv. Coffee is free in the lobby and they also have a mini store as well with snacks... More 

Was this review helpful? Yes
Rachel K, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Kmom07, Thank you so much for taking the time to write a review of our hotel. I know it can be tough being away from home over the holidays so I am happy we were able to make your stay feel like home. I hope to see you again the next time you are in the area! More 

Pickering
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great place to stay. Staff very friendly & helpful. Huge room with fully equipped kitchen and sitting area. Dinner is complimentary from 5-9 with beer or wine included. One night I was not able to make it back to the hotel in time for dinner. However, I called the hotel and they said not to worry, they will take care... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Rachel K, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Roy M, Thank you so much for taking the time to write a review of our hotel. I am glad that you were able to enjoy our Evening Social even though you had to work late. I will make sure to pass along your thanks to our evening employees. I hope to see you back the next time you... More 

Boston, MA
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a wonderful two-night stay here over New Year's Eve--our second stay in three years. We had booked a one-bedroom suite, but when we checked in, the front desk wasn't sure it was ready, so the manager gave us a two-bedroom suite (room 525) rather than have us wait. He also offered us beverages as we waited in the... More 

Was this review helpful? Yes
Rachel K, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear John_d_Boston, Thank you so much for taking the time to write a review of our hotel. I am really glad that you enjoyed your stay with us. It makes our day to hear from someone who enjoyed their stay as much as you did. I hope to see you again the next time you are in the area! More 

South Berwick, Maine
Top Contributor
65 reviews 65 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My boyfriend and I just came back from staying here for New Years. We were booked for four days and three nights (December 30-January 2nd) and we wish we could've stayed longer! We loved the kitchen, and the comfortable room. It became a second home. Though we didn't utilize the kitchen all too much, we did partake in breakfast (which... More 

Was this review helpful? Yes
Rachel K, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Hi MovementandLocation, Thank you so much for taking the time to write a review of our hotel. I am so glad that you enjoyed your stay with us. I will be sure to pass along your compliments to Dan; we always enjoy hearing positive feedback about our employees. I hope to see you again the next time you are in... More 

Albany, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed at Homewood suites near the Holyoke MA mall over a recent weekend. The room was comfortable, well furnished and with a full kitchen, we were able to bring leftovers back from dinner and eat them for lunch the next day. It would have been an even better value if we were staying longer. Really nice pool as well.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Rachel K, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Stephen B, Thank you for taking the time to write a review of our hotel! I am glad that you enjoyed your stay with us, particularly our spacious suites with their full kitchens. I hope to see you again the next time you are in the area. More 

Nyack, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 14, 2014

Thank you to the staff at the Homewood Suites Holyoke! What an exceptional stay we had. When we checked in our 3 year old was greeted with a coloring book and rubber ducky for the tub! We loved the lobby decorations! The room was perfect, pool was nice. Thank you again, we will be back soon!

Was this review helpful? Yes
Rachel K, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Jessie S, Thank you so much for taking the time to write a review of our hotel. I am very glad you enjoyed your stay with us, particularly our spacious rooms and our heated indoor pool. I hope to see you again the next time you are in Holyoke! More 

Boston, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 2, 2014

Comfortable, clean warm and friendly! Has everything you need...We loved having glass of wine at end of night in front of the fireplace and then tea... The staff is fantastic. The hotel is just off the highway, would recommend to people travelling as a mid stop.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Rachel K, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Maureen P, Thank you so much for taking the time to write a review of our hotel. I am so glad that you enjoyed your stay with us, especially relaxing in our comfortable lobby. I hope to see you again the next time you are in the area! More 

Cleveland, Ohio
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 16, 2014

We just stayed here in November as part of a wedding party. The rooms were spacious, very clean and very well-equipped. The staff was extremely friendly and helpful, and the complimentary breakfast was great! I also appreciated the nice gym and pool (including hot tub). We would definitely return.

Was this review helpful? Yes
Rachel K, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear ellenandjoe, Thank you for taking the time to write a review of our hotel. I am happy to hear you enjoyed your stay with us, particularly our spacious suites. I hope to see you again the next time you are in the area. More 

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Additional Information about Homewood Suites Holyoke-Springfield/North

Address: 375 Whitney Avenue, Holyoke, MA 01040
Phone Number:
Location: United States > Massachusetts > Holyoke
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Holyoke-Springfield/North 3*
Number of rooms: 114
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Also Known As:
Homewood Suites Holyoke-Springfield/North Hotel Holyoke
Homewood Holyoke
Holyoke Homewood Suites

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