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All 5 Holyoke hotels

Homewood Suites Holyoke-Springfield/North

3.0 of 5 Hotel   |   375 Whitney Avenue, Holyoke, MA 01040
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93%
Ranked #1 of 5 Hotels in Holyoke
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Karsten J København, Denmark
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281 reviews from our community

Traveler rating
    182
    79
    12
    6
    2
See reviews for
130
47
11
77
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
København, Denmark
1 review
4 of 5 stars Reviewed 1 week ago

2 adults, 2 kids, 2 cats for 1 week in a hotel, could have been quite a challenge. But our stay was a pleasure. Good staff, good pool and basketball court. Decent breakfast, decent evening food (family style - just great for us). To be highly recommended.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Rachel K, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Karsten J, Thank you for taking the time to write a review of our property. I am glad to hear that you enjoyed your stay with us. I hope that you and your family will come back to see us again the next time you are in the area. More

West Haven, United States
1 review
5 of 5 stars Reviewed 1 week ago

Big room, comfy beds, kids loved the pool adults enjoyed the hot tub. Easy check in traveling with special needs son front desk clerk asked if the room was suitable and offered to change it if it wasn't. So friendly! We will be back!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Rachel K, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Rosa R, Thank you for taking the time to write a review of our property. I am glad that you enjoyed your stay with us. We pride ourselves on our friendly service so I was delighted to hear your comments. I will pass your kind words along to my staff. I hope to see you again the next time... More

Tennessee
Contributor
12 reviews 12 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We chose this hotel because we were driving in a terrible rainstorm and decided it was time to stop for the night. It was the first place that we found and were very lucky we did. This was a very nice hotel,had a two room suite that was great. Beds were very comfortable .. The best part of the whole... More

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Rachel K, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Vsfkyfan, Thank you for taking the time to write a review of our property. I am so glad you enjoyed your stay with us. In response to your question, yes we offer complimentary breakfast every morning and complimentary dinner Monday thru Thursday (5-7pm) except on holidays. I am very glad that you were able to take advantage of this... More

1 review
4 of 5 stars Reviewed 2 weeks ago

This was not the first time (or the last) we stayed at the Homewood Suites. We enjoy every day, make use of the facilities and regret when we have to leave. This year was no exception. The staff is always friendly courteous and helpful as needed. The rooms and other areas are inviting and clean. The décor is appealing as... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Rachel K, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear mrsritas, Thank you for taking the time to write a review. I am so glad to hear that you enjoyed your stay with us. I hope to welcome you back on your next stay! More

MA
Top Contributor
77 reviews 77 reviews
24 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Upon arriving at the hotel late at night we were greeted by a friendly staff member and checked in quickly. The front desk staff was efficient and accommodating. Our room was spacious and clean and provided everything we needed. We were only there for a quick overnight to visit Six Flags, but the room would have been plenty comfortable for... More

Was this review helpful? Yes
Rachel K, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear vacationplannerMa, Thank you for taking the time to write a review of our property. I was saddened to hear you did not have a good experience with our breakfast. Let me assure you this is not normal for our property. We have recently started some new breakfast options that should improve our guests breakfast experience. I hope you will... More

1 review
5 of 5 stars Reviewed 3 weeks ago

My boyfriend and i were exploring the area and decided that it was getting late so we looked into places to stay. We found this hotel. everyone seemed really great and we really loved our room. Hope to come back soon.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Rachel K, Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Krissy S, Thank you for taking the time to write a review of our property. I am glad that you and your boyfriend enjoyed your stay with us. I hope to see you again soon! More

2 reviews
5 of 5 stars Reviewed 3 weeks ago

Our visit to Holyoke MA Homewood Suites was a warm reception by ever staff member from front desk to maid service to breakfast. I would highly recommend this property to any traveler thru Western MA. We stayed at other Homewood Suites properties (e.g. Binghamton NY and Canton MA) but this is by far the best one. We had our two... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Rachel K, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear 910lawrenced, Thank you for taking the time to write a review of our hotel. I am glad to hear that you enjoyed our pool and our breakfast buffet. I hope to see you and your grandchildren again the next time you are in the area. More

Forked River, New Jersey
Reviewer
3 reviews 3 reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Second stay, at this location was better than the first! Stayed here for a local family reunion and would not think of staying any where else. The staff are very pleasant and accommodating. Breakfast and dinner are tasty and well presented. Stayed in a King Suite, the kitchen is well prepared right down to the detergent for the dish washer,... More

Was this review helpful? Yes
Rachel K, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Hello JBC609, Thank you for taking the time to write a review of our hotel. I am glad to hear how much you enjoyed our spacious suites and our breakfast and dinner buffets. I will pass your kind words on to my staff. I hope to see you again the next time you and your family are in the area. More

Senior Contributor
47 reviews 47 reviews
26 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We spent one night here recently in one of their 2 bedroom suites. Wonderful room! Extremely quiet. Used the kitchenette which was well supplied with the basics needed. Staff was wonderful. Breakfast was outstanding! Was promised my receipt via email, which we never received, but my bill was accurate. Would definitely stay here again if in this area.

Was this review helpful? Yes
Rachel K, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Hello Linda C, Thank you for taking the time to review our hotel. I am glad to hear that you enjoyed one of our spacious two bedroom suites. I apologize that you didn't receive your receipt as promised. If you contact the hotel, we would be happy to send you a copy. I hope to see you again the next... More

nigeria
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I can't stop saying nice things about this place. I just keep going back there. Great place, great staff, great location, good food, peaceful, homely, safe parking, pet friendly, I could go on... I will be back soon.

Was this review helpful? Yes
Rachel K, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear solo40Nigeria, Thank you for taking time to review our hotel. I am glad to hear that there were so many things you enjoy when you stay with us! We hope to welcome you and your family back the next time you are visiting Holyoke. More

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Additional Information about Homewood Suites Holyoke-Springfield/North

Address: 375 Whitney Avenue, Holyoke, MA 01040
Phone Number:
Location: United States > Massachusetts > Holyoke
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Holyoke-Springfield/North 3*
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Also Known As:
Homewood Suites Holyoke-Springfield/North Hotel Holyoke
Homewood Holyoke
Holyoke Homewood Suites

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