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All 6 Holyoke hotels

Homewood Suites Holyoke-Springfield/North

3.0 of 5 Hotel   |   375 Whitney Avenue, Holyoke, MA 01040
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Homewood Suites Holyoke-Springfield/North

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Ranked #1 of 6 hotels in Holyoke
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 weeks ago
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240 people have reviewed this hotel

Traveler rating
    153
    69
    10
    6
    2
See reviews for
107
41
10
68
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
1 review
5 of 5 stars Reviewed 2 weeks ago

Loved staying at this hotel. The hotel, halls and rooms have a wonderful fresh smell to them. It is very close to the Mall which was great!! The breakfast has a lot of variety for hot or cold pallets. Easy check in and check out. Very quite rooms with a fan above bed for circulation within the room.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Valued Guest, Thank you for staying with us. I appreciate your business and the time you took to review our hotel. We are delighted that you enjoyed your stays, our delicious breakfast buffet and our spacious suites. Hope to see you soon again. Have a super-fantastic day ... Peter Marks General Manager More

Taunton, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is clean and the staff is very helpful! Stay here and enjoy the free parking, free wi-fi, and free breakfast with an amazing staff! When I needed something at 1:30am, the staff responded immediately with courteously. I never felt I was bothering them. They made my stay especially pleasant and well worth the money!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Valued Guest, Thank you very much for staying with us and for writing this kind review about the hotel and our overnight staff. I truly appreciate that. We hope to welcome you back soon. Have a super-fantastic day ... Peter Marks General Manager More

1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel was located right off I-91 with easy access to the Holyoke Mall. The staff was very friendly and helpful and the motel was clean. We got a great rate which included free wi-fi and breakfast.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Valued Guest, I appreciate your kind review on TripAdvisor and thank you for staying with us. We are very happy to read that our location next to the Holyoke Mall and off I-91 & I-90 was convenient for you. It is a great compliment to read about our staff's hospitality and our cleanliness online. We hope to welcome you... More

port monmouth,new jersey
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed 2 nights for an aau basketball tournament. March 28 and 29 Hotel very clean and staff very friendly. Would definitely recommend. Close to Basketball Hall of Fame. They offer a full breakfast which was a plus. Coffee and tea all day. Pool and weight room. All areas well kept. We would use this hotel again.

Was this review helpful? Yes
PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Valued Guest, I appreciate your business and thank you for staying with us, while attending the aau basketball tournament. We are delighted that you enjoyed your stay so much, especially our pool and fitness area. It is nice to read that you also valued our delicious breakfast. I thank you for your compliment about our staff and how clean... More

Hopkinton, MA, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

WE had a wonderful experience at this hotel. We came for a quick Family getaway. The room was very spacious and clean. The complimentary breakfast was delicious and had many options. The pool was busy but great for families. We were visiting the Basketball Hall of Fame and it was close.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Valued Guest, Thank you very much for choosing our hotel, while staying with your family to visit the Basketball Hall of Fame. We are delighted that your enjoyed the delicious breakfast buffet and the large indoor pool. It is nice to read that the spacious suite was comfortable for your family. Hope to see you back soon. Have a... More

United States
1 review
5 of 5 stars Reviewed March 19, 2014

Hotel staff was very courteous and professional in every area of business conducted on a day to day basis, friendly and helpful , the accomodations were very satisfying and comfortable with easy access for all the areas that were needing to be accessed from all the staff that I traveled with never heard a negative response from anyone that I... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Valued Guest, Thank you very much for staying with us and for taking the time to write this very kind review about our hotel. We pride ourselves to go above and beyond and that we are there to help. It is nice to be recognized for this. We are delighted that you enjoyed your stay so much and we... More

Fairfield, United States
1 review
4 of 5 stars Reviewed March 14, 2014

We were in Holyoke, MA for my son's wedding and really enjoyed the facilities as well as the services provided by Homewood Suites. My husband and I stayed in one suite and my daughter, son-in-law, grandson in another suite. Plenty of room in our suites, loved the reception dinner as well as the breakfast buffet. We will definitely stay again.... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Valued Guest, We are delighted that you chose our hotel for your stay to attend your son's wedding. It is wonderful to read that you enjoyed our F&B offerings so much and we thank you for your compliment about the staff. It is always welcome to get an affirmation for our efforts to provide outstanding customer service. We hope... More

Greenville, Ohio
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 13, 2014

Very professional and well put together hotel. I traveled here for my work. I told them I was a night shifter and they put me on the courtyard side. Very quiet. I brought my cat. The housekeeping staff were wonderful about not letting him out while cleaning. The bed and pillows were very soft and comfy. The front desk staff... More

Was this review helpful? Yes
PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Valued Guest, Thank you so very much for staying with us. I am delighted that you and your cat enjoyed your stay in your comfortable & quiet suite. It is wonderful to read your compliments about our F&B quality and the friendliness of the staff. Your comments are greatly appreciated. We are looking forward to welcoming you back soon.... More

Weymouth, Massachusetts
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 13, 2014

This review is based on an earlier review for this hotel. Over the fall we booked a two bedroom suite. The hotel itself was great and the room was exactly as promised. Clean and spacious. However we had a couple of small nuisance issues such as the room not being ready on time and the cable going out on the... More

Was this review helpful? Yes
PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Valued Guest, Thank you for sharing your review on TripAdvisor. I appreciate your kind compliment and I am delighted that you will return to visit your son at UMass. Again I apologize for the issues you encountered during your stay and I am looking forward to welcoming you back. Have super-fantastic day ... Peter Marks General Manager More

Broad Brook, CT
Contributor
13 reviews 13 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 9, 2014

We stayed as a quick little get-away with my wife and two kids (6 and 2). Very nice place, very welcoming. Maybe a 1/4 mile to the Holyoke Mall. Nice lobby with a fireplace and a couple board games for the kids. The indoor pool was a winning feature with kids and warm and clean enough for us. Room was... More

Was this review helpful? Yes
PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Valued Guest, Thank you very much for staying with us. I appreciate your business and the time you took to write your review about my hotel. We are delighted that you and your family enjoyed our pool so much and our complimentary hot breakfast buffet. Next time be sure to check out our DVD library for our guests, to... More

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Additional Information about Homewood Suites Holyoke-Springfield/North

Also Known As:
Homewood Suites Holyoke-Springfield/North Hotel Holyoke
Homewood Suites Holyoke-Springfield/North Hotel
Homewood Suites Holyoke
Homewood Holyoke
Holyoke Homewood Suites
Holyoke Homewood
Address: 375 Whitney Avenue, Holyoke, MA 01040
Phone Number:
Location: United States > Massachusetts > Holyoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 hotels in Holyoke
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Holyoke-Springfield/North 3*
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