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Homewood Suites Holyoke-Springfield/North

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375 Whitney Avenue, Holyoke, MA 01040
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Homewood Suites Holyoke-Springfield\/North
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423 Reviews from our TripAdvisor Community

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Spring, TX, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Very nice hotel, somewhat new, near a freeway. Ask for a room not facing the freeway, they will try to accommodate you. The hotel is extremely clean and comfortable. Staff is courteous and helpful. Suites include a kitchenette for your use.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Karl W
Rachel F, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Karl W, Thank you so much for taking the time to write a review of our hotel. I am glad to hear that you enjoyed your stay with us. I hope to see you back again soon! More 

Boston
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Have now stayed here several times and the experience has been pretty consistent from one stay to the next. Well-located to the highways, but far enough removed that there is not really any problems with noise. Also close to the local mall and there are a number of restaurants and fast food places within a short drive. Staff is very... More 

Helpful?
Thank GoneTravelin07
Rachel F, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear GoneTravelin07, Thank you so much for taking the time to write a review of our hotel. I am glad that you enjoyed your stay with us, particularly our convenient location and our Complimentary Evening Social that is available Monday -Thursday 5pm-7pm. I hope to see you back again soon! More 

South Hadley
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Had an event to addend not far from this hotel and decided to stay here instead of drive home ,(staycation). So glad we did. Very clean and friendly hotel and staff. Great value, already booked for Valentines Day.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Gary J
Rachel F, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Gary J, Thank you so much for taking the time to write a review of our hotel. I am glad to hear how much you enjoyed your stay with us. I look forward to welcoming you back on Valentine's Day! More 

Level Contributor
235 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

A very nice Homewood. The staff was excellent. Very competent and friendly. Nothing is better than coming off the road to find a smiling face awaiting you at the desk. Room was good, breakfast was as expected. Lobby is nice. The little snack shop sells craft beers, which was very much appreciated (sales stop at 11). Location is out of... More 

Helpful?
Thank NKPBerkshire
Rachel F, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear NKPBerkshire, Thank you so much for taking the time to write a review of your stay. I am so glad to hear that you enjoyed your experience with us, particularly our friendly staff and convenient location. I hope to see you back again the next time you are in the Holyoke area! More 

Washington DC, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed here for a funeral. Without exception the staff was very friendly and helpful. We asked for several rooms together b/c in town for funeral, received personal condolence notes and a food gift in the fridge. Would have stayed again anyway due to friendly staff, clean well appointed rooms, and location but the personal touch cemented the relationship.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Maryelena Z
Rachel F, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Hello Maryelena Z, Thank you so much for taking the time to write a review of our hotel. I am glad to hear that you enjoyed your stay with us despite staying for sad circumstances. I hope to see you back again soon for a happier occasion. More 

Wesley Chapel, United States
Level Contributor
42 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I travel 100+ days a year and am a Hilton Honors Diamond member.This is one of the better Homewood Suites that I have stayed in. Was at this location for two separate back to back week day stays. Was warmly greeted at check in by MaryAnn. Due to my room preferences MaryAnn took it upon herself to upgrade me to... More 

Helpful?
Thank Robert S
Rachel F, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Robert S, Thank you so much for taking the time to write a review of our hotel. I am delighted to hear how much you enjoyed your stay with us, particularly our complimentary evening social and our friendly front desk staff! I will pass your compliments along to Maryann, she will be very happy to hear them. I hope... More 

Plymouth, New Hampshire
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for one night while attending the New England Poultry Congress in West Springfield (Eastern States Exposition). Hotel is conveniently located off Rt 91 (also very close to Mass Pike 90). Upon check-in we were told there were 3 young hockey teams staying and to let the front desk know if there were any issues. They put us on... More 

Helpful?
Thank D C
Rachel F, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear D C, Thank you so much for taking the time to write a review of our hotel. I am glad to hear that you enjoyed your stay here, particularly our spacious suites and our convenient location. I look forward to seeing you again the next time you visit the Big E! More 

Dresden, Germany
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed Saturday night and had a poor experience due to many your children dominating all common areas and hotel employees being completely passive in exercising any oversight and enforcement of hotel rules and even basic safety standards. When we entered the lobby, about a dozen little boys were played hockey in the lobby - running, knocking over the furniture...... More 

Helpful?
Thank katandbill_10
Rachel F, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Katandbill_10, I was very saddened to hear that you had such a poor experience at our hotel. Please accept my sincerest apologies. When we know we have large groups arriving, such as childrens' sport teams we will take a number of steps to try to not disturb our other guests: We will pre-assign the team to a particular floor... More 

Alburg
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

I am an exhibitor of dogs and frequently attend shows in W. Springfield, MA. This hotel is very pet friendly, only about 12 minutes from the exhibition site (The Big E) and has acres and acres of property on which to walk the dogs. Although the room could be larger, I appreciate the full kitchen facilities when travelling with a... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Marilyn M
Rachel F, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Marilyn M, Thank you so much for taking the time to write a review of our hotel! I am glad to hear you and your pooches enjoy your stays with us. I hope to see you all back again the next time there is a dog show in the area! More 

Atlanta, GA, United States
1 review
5 of 5 stars Reviewed January 8, 2016

Nice clean, comfortable hotel, right near the highway and mall, yet roomy and quiet! Chose my room (and where it was on the convenient map!) and checked in online, but still stopped in to meet the folks at the front desk. Very friendly staff, comfy lobby, nice setup for the lounge/dining area. If I have another event that brings me... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Dennis C
Rachel F, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Dennis C, Thank you so much for taking the time to write a review of our hotel. I am glad that you were able to take advantage of the E-Check in that is available to HHonors members to select your room location preference. I hope that you will think of us the next time you are in the area! More 

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