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D. Hotel & Suites

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1 Country Club Road, Holyoke, MA 01040 (Formerly Country Inn & Suites Holyoke)
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1 room 1 adult
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D. Hotel & Suites
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505 Reviews from our TripAdvisor Community

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Putnam, Connecticut
1 review
5 of 5 stars Reviewed 4 days ago NEW

nice room and very comfortable bed. We came up for a business event and didn't send a lot of time in the room but enjoyed what we did do. Loved the welcome we received when we first got there. I enjoyed the decor as well.

Review collected in partnership with this hotel

Helpful?
Thank prestondanielle8
Rochester, New York
1 review
5 of 5 stars Reviewed 4 days ago NEW

I stay here once a year when I attend a trade show at the Big E. I have done so for years and will continue to stay here until I no longer do the Show. It is only a modest distance from the Exposition and after being on my feet for ten hours, I prefer to get AWAY from all... More 

Review collected in partnership with this hotel

Helpful?
Thank 360todd
West Springfield, Massachusetts
1 review
5 of 5 stars Reviewed 4 days ago NEW

Incredible Stay..Excellent customer service, beautiful room, romantic, clean and great breakfast..arrived early room was ready. Our package included a bottle of champagne and chocolate covered strawberries.All was waiting chilled in our room..

Review collected in partnership with this hotel

Helpful?
Thank bogan2003
Hartford, Connecticut
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

It was my first time staying here and I loved it! The property was beautiful and the staff was very friendly. The place reminded me of a ski resort. I can't wait to go back and stay again. Our room was very clean and I had no complaints. The free breakfast was a plus!

Helpful?
Thank Alicia W
Peter R, Guest Relations Manager at D. Hotel & Suites, responded to this review

Thank you for taking the time to share your thoughts. We are delighted to hear that your first stay with us was a positive experience! We always strive to create a welcoming atmosphere from our cozy lobby to our fabulous staff. We look forward to your next stay with us! More 

Cherry Hill, New Jersey
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 weeks ago

We typically stay at the "D" for a night or 2 several times a year since our daughter attends UMASS Amherst and we live 5 hours away. We are always greeted with smiles, given complimentary bottles of water upon arrival and our room is always fresh and clean! We could easily stay at a hotel closer to campus but the... More 

Review collected in partnership with this hotel

Helpful?
Thank Laura O
Peter R, Guest Relations Manager at D. Hotel & Suites, responded to this review

Thank you for taking the time to write a review of your stay with us! We greatly appreciate that you choose to stay with us every time you visit your daughter at UMass when you have closer lodging options to the college. Being a independent boutique hotel, we pride ourselves on the consistent and personalized service to every guest to... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Our room was beautiful and the staff was great! When you walk in it reminds you of a ski chalet but better. There was a puzzle to do if you wanted, and leather seating by a fireplace. The cleanliness of the room was the best and the breakfast was very yummy! Only drawback was that the pool and whirlpool was... More 

Review collected in partnership with this hotel

Helpful?
Thank Tasha R
Peter R, Guest Relations Manager at D. Hotel & Suites, responded to this review

Thank you for taking the time to write a review of your stay with us! We are delighted that you found the hotel to be inviting and were warmly welcomed by our fabulous staff. We strive to always provide clean and comfortable rooms as well as the complimentary hot buffet breakfast which most hotels do not offer. We apologize that... More 

Bedford
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

I frequently stay at the D. Hotel. The rooms are new and very nice.Sometimes I get a coffee maker sometimes not so it would be nice if this was consistent. I do find the lack of refrigeration difficult especially in the summer when I have leftovers. I found the Pub and Restaurant to be very inviting physically but the food... More 

Review collected in partnership with this hotel

Helpful?
Thank E F
Peter R, Owner at D. Hotel & Suites, responded to this review

Thank you for taking the time to write a review of your stay with us! As an independent hotel, we pride ourselves on consistency and personal touches. A coffee maker and Starbucks coffee are one of the amenities that come complimentary in every room so we apologize if your room did not have one. Please contact the front desk next... More 

Bradenton, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

As we first walked into the hotel we asolutely Loved it staff was very friendly and helpful. I don't remember the ladies name at the front desk she worked night audit she was amazing made our stay wonderful she was cheerful and full of smiles. the room was amazing had a jacuzzi room with full size kitchen bedroom it was... More 

Review collected in partnership with this hotel

Helpful?
2 Thank Anette Y
Peter R, Guest Relations Manager at D. Hotel & Suites, responded to this review

Thank you for your wonderful review of your stay with us! Our welcoming staff always go above and beyond to make our guests feel at home and provide you with anything needed to make your stay the best one possible. We are delighted that you enjoyed the spacious Deluxe King Suite and everything it has to offer. We look forward... More 

Littleton, Massachusetts
2 reviews
4 of 5 stars Reviewed 4 weeks ago

My wife and I had a little getaway and decided to stay at the D. Hotel. We got there at check in time and our room was ready. The room was comfortable and clean. We had dinner in the restaurant and stayed for the band. The band that night was Roadhouse, very good band. When we got back to the... More 

Review collected in partnership with this hotel

Helpful?
Thank smcgregor1320
Peter R, Guest Relations Manager at D. Hotel & Suites, responded to this review

Thank you for taking the time to write a review of your stay! We greatly appreciate that you and your wife chose to stay with us for your getaway. We pride ourselves on providing prompt and friendly customer service and consistent quality of our rooms. It sounds like you had a lovely evening over at the restaurant! We apologize that... More 

Raleigh, North Carolina
1 review
4 of 5 stars Reviewed 4 weeks ago

As a hotel interior designer for 17 years, I am very particular about where my family and I stay. My family had to travel up from North Carolina for a funeral and needed several rooms. Everyone was pleased with the cleanliness, service and price. Compared to other choices in the area, this was an excellent choice. I also want to... More 

Helpful?
Thank Christy W
Peter R, Guest Relations Manager at D. Hotel & Suites, responded to this review

Thank you for taking the time to write a review of your stay with us! It is wonderful to hear that as a hotel interior designer, you were pleased with the accommodations. Our staff's goal is to always go above and beyond for our guests. Our condolences go out to you and your family and we are pleased that we... More 

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