This property looks nice from the outside but when you step inside it is nothing of the sorts. Windows were dirty, wallpaper was falling off the walls and the rooms smelled damp and musty. The towels were hard and had clearly been over used. When I asked to see a manager I was not taken seriously and when I finally... more

Right when I pulled in to park I could see how nice the hotel was. Walking into the lobby I was greeted with a warm smile and a hello from the front desk worker. Room was really clean. Breakfast was perfect. Pool area was great, my family really enjoyed. Will most definetley stay at this hotel many more times more

My wife and I spent the night prior to Thanksgiving at the Country Inn and Suites in Holyoke. We frequent the area that the hotel is located in because we have lots of family there. Often times rooms are expensive; however we were able to book a AAA rate of $89.00 a night for this hotel. The quality of this... more

The hotel is very nice and clean. The evening hotel staff were wonderful. Very attentative to all our needs. The gentleman helping with breakfast was very nice and very helpful. The only down side with breakfast is it ends too early. When you're on vacation no one wants to get up early and teens certainly don't want to. It was... more

Stayed for two nights mid July on business. Check-in was swift, efficient and very helpful. The bedroom was large and comfortable, and thankfully the air conditioning coped admirably with the heat-wave and high humidity. A bar meal taken at "The Mick" in adjoining Delaney House was excellent, with the barman a great host to jet-lagged customers. Breakfast was only adequate,... more

5/28-5/29/2007 Memorial Day From the wonderful reviews this place received, we took a chance. Bad luck..I don't think so! Very nice looking hotel from the outside and the lobby area. Now the points that made us say...NEVER AGAIN.... 1. Woman who checked us in made no attempt to be friendly or helpful. We asked for recommendations for food since the... more

This hotel was a great find. I agreed with previous reviewers that the hotel is friendly and clean and that the rooms are spacious and very quiet. The breakfast was good and it was nice that the gentleman who works for the hotel helped make our waffles. He seemed to enjoy helping people plan their activities in the area. The... more

Got a good deal on hotwire. Hotel was very nice. Good size room, nice bed, faux fireplace and very friendly staff. Free breakfast in the morning with waffles that are made for you, cereal, yogurt, pastries ect. Free coffee all day long. I would stay here again without a doubt. more

My two young children and I stayed at Country Inns in Holyoke from Dec 28th, 2006 to Jan 1, 2007. We had such a wonderful time. We stayed in an enormous non-smoking room with a king size bed, huge TV, couch with a pull out bed, microwave, and refrigerator. It was so cozy, clean, and comfortable. It even had an... more