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Vacation Village in the Berkshires Hotel, MA - Hancock

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All 4 Hancock hotels

Vacation Village in the Berkshires

3.0 of 5
276 Brodie Mountain Rd, Hancock, MA 01237
Hotel amenities
Vacation Village in the Berkshires
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69%
Ranked #2 of 4 hotels in Hancock
3.5 of 5 stars 248 Reviews
128 traveler photos
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248 reviews from our community

Traveler rating
    66
    99
    39
    18
    26
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Families
105
 
Couples
91
 
Solo
1
 
Business
3
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“DON'T WASTE YOUR TIME”
1 of 5 stars Reviewed May 8, 2013

This was, by far, the worst experience we've had. We selected this place because RCI rated it a Gold Star resort. RCI needs to review this rating. Compared to others, this place is a No Star resort. It was raining upon our arrival. The road into the "resort" was covered by rocks that had flowed from the parking spaces. The... More

Was this review helpful? Yes 1
vacationvillage, Guest Relations Manager at Vacation Village in the Berkshires, responded to this review
May 15, 2013

Thank you for taking the time to share your review. We appreciate it when a guest advises us of issues they have experienced so that we may have the chance to correct them. We’re very sorry for your encounter with our check-in team member and are disappointed that our resort didn’t meet your expectations. We sincerely care about our guest’s... More

London
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Family orientated”
5 of 5 stars Reviewed April 29, 2013

If you would like to mingle with other families and have a great time this is the place to be. My 8 year old made a bunch of friends. The apartments were tastefully decorated with all the necessary amenities. The atmosphere of the place was friendly yet quiet. plenty to do in the region from visiting local farms to strolling... More

Was this review helpful? Yes 1
vacationvillage, Guest Relations Manager at Vacation Village in the Berkshires, responded to this review
May 3, 2013

WOW! We can’t thank you enough for your wonderful comments about your stay with us! It is truly a pleasure to hear that your 8 year old made new friends during your stay and that you enjoyed our friendly hospitality. Your detailed comments will help future guests get the most out of their own vacation and we thank you for... More

chelsea,me
Top Contributor
230 reviews 230 reviews
41 hotel reviews
Reviews in 58 cities Reviews in 58 cities
65 helpful votes 65 helpful votes
“beware of fees”
4 of 5 stars Reviewed April 21, 2013

nice for spring getaway,but try to charege fess for things tat should be included.not enough towls.the 2 bed room was nice verey big.and very clean.25 .00 for wifi give me a break.they claimed new rule as of jan.even though we booked last year.nice try.vactipn vilage all over the country to nickel and dime you to death.

Was this review helpful? Yes
vacationvillage, Guest Relations Manager at Vacation Village in the Berkshires, responded to this review
April 23, 2013

Thank you for your review. We’re sorry you were disappointed with our new $25 weekly Resort Fee Policy this year. It’s actually a bargain in comparison to the $9.95 per day charge for WiFi we had in the past. In addition to the WiFi amenity, the fee also includes other amenities like the in-room safe, resort activities, fitness room, and... More

Summit, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great Value if you are skiing at Jiminy Peak”
4 of 5 stars Reviewed March 15, 2013

Our family of four has stayed here many times. Our kids sleep on the sleeper sofa (which is not the most comfy, but serves its purpose) and we sleep in the bedroom on a very comfortable bed. I suppose we could bring a more comfortable air mattress if the kids really wanted it. I love being able to eat meals... More

Was this review helpful? Yes 2
vacationvillage, Guest Relations Manager at Vacation Village in the Berkshires, responded to this review
March 28, 2013

Thank you for your recommendation. We’re pleased to read that you appreciated the value we offer at Vacation Village in the Berkshires. Many of our travelers return year after to year to savor the incomparable natural beauty of the Berkshires. We take great pride in our beautiful surroundings and the services we offer our guests and we appreciate that you... More

ny
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Can't wait to go back”
5 of 5 stars Reviewed March 5, 2013

We will be visiting Vacation Village over April Break 2013. Can't wait. We've been there 3 times in the past 3 yrs., this will be our 4th. We are timeshare owners and this is a trade. You really can't beat this resort. The amenities in the rooms are great. My 6yr. old loves it. It is like our own LARGE... More

Was this review helpful? Yes 3
vacationvillage, Guest Relations Manager at Vacation Village in the Berkshires, responded to this review
March 8, 2013

Thank you for your lovely recommendation of Vacation Village in the Berkshires. We’re thrilled to know that you have continued to enjoy our hospitality and we appreciate your loyalty to our resort. There is no better compliment we can receive than knowing that our guests entrust us with their vacations time after time. We look forward to welcoming you back... More

Boston
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 24 cities Reviews in 24 cities
21 helpful votes 21 helpful votes
“A Gold Star Property that really deserves a gold star”
5 of 5 stars Reviewed February 27, 2013

We have stayed at Vacation Village as part of an RCI trade off and on over many years and would highly recommend this property. Not only are the units very clean, beautifully furnished and well appointed with dishes, glasses, etc; but the grounds are well maintained as well. The "wow factor" comes when you are driving up the gorgeous hair-pin... More

Was this review helpful? Yes 6
vacationvillage, Guest Relations Manager at Vacation Village in the Berkshires, responded to this review
March 8, 2013

Thank you, because you have made the whole resort buzz with excitement with your 5-star recommendation on TripAdvisor! The morale boost you’ve given us will last and knowing that we are able to continually provide you with memorable vacations means the world to us. Thank you for sharing your experience at Vacation Village in the Berkshires and we look forward... More

Albany, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Nice choice for the Berkshires”
4 of 5 stars Reviewed February 25, 2013

My husband, two daughters-11 and 14- and I had a great time skiing, shopping, tubing and relaxing in the Berkshires. Vacation Village is clean and nicely decorated, has a great pool with a beautiful view and is on close proximity to a great mountain for skiing (Jiminy Peak across the street!). Even though it was packed for Presidents' Week, there... More

Was this review helpful? Yes 1
vacationvillage, Guest Relations Manager at Vacation Village in the Berkshires, responded to this review
March 8, 2013

Thank you for your recommendation of Vacation Village in the Berkshires. We love hearing from families such as yours about their vacation and appreciate you sharing in detail on what you found that made your stay enjoyable. We’re truly blessed with great amenities, a beautiful location, and an awesome staff that delivers service day in and day out. Thank you... More

north truro ma
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Skiing Getaway”
4 of 5 stars Reviewed February 20, 2013

We chose this for being close to Jiminy Peak and were glad we picked it. The rooms were very clean and spacious and personnel were very friendly. Being it had a kitchen really helped because we stayed Presidents Week and all restaurants were very crowded. The only thing I didn't like was that I had to strip the bed before... More

Was this review helpful? Yes 1
vacationvillage, Guest Relations Manager at Vacation Village in the Berkshires, responded to this review
March 8, 2013

Thank you for such a wonderful review! Naturally we feel we’re one of the best values in The Berkshires, but it is always nice to know that our guests feel the same way. We truly appreciate your favorable comments and we look forward to sharing our hospitality with you again soon. More

Hartford, Connecticut
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
“Very nice”
4 of 5 stars Reviewed February 17, 2013

My husbands parents gave us a two night weekend away at their time share. It was a very nice time. The room was clean and we enjoyed the surrounding area as it is def. romantic. We went back a year later with out 8 year old son and had a complete blast. I really liked how it was a condo... More

Was this review helpful? Yes
vacationvillage, Guest Relations Manager at Vacation Village in the Berkshires, responded to this review
March 8, 2013

WOW! We cannot thank you enough for your wonderful recommendation of Vacation Village in the Berkshires! We strive to provide a great vacation experience for every guest that chooses to stay with us and we’re happy to know that you’ve continually enjoyed our accommodations and warm hospitality. We look forward to welcoming you back to The Berkshires the next time... More

Ballston Lake, New York
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
“Not a Gold Crown Resort”
3 of 5 stars Reviewed February 6, 2013

In December 2012, booked two units for a 3-nights stay February 2-5, 2013 through RCI. This was a planned family get together to go skiing. Having received confirmation, I went ahead and bought 4-daylift tickets for 8. Confirmation stated pets not allowed, although it was a pet-friendly resort at the time of making the reservation. So, I made arrangements for... More

Was this review helpful? Yes 4
See 2 more reviews by Pelayo R for Hancock
vacationvillage, Guest Relations Manager at Vacation Village in the Berkshires, responded to this review
February 14, 2013

Thank you for posting about your experience with us. We’re sorry that our resort and policies didn’t meet your expectations. We work hard in providing an excellent vacation experience for travelers and most of the time we are successful. Vacation Village in the Berkshires Resort normally resonates with many travelers because we offer affordable accommodations in a locale known for... More

 
 
Vacation Village in the Berkshires
Vacation Village in the Berkshires
3.5 of 5 stars 248 reviews
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Hotel Summarization (Beta)

What travelers say

  • “Very clean” (6)
  • “B unit” (5)
  • “Full kitchen” (4)
  • “Outdoor pool” (4)
  • “Game room” (3)
  • “Time share” (3)

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Additional Information about Vacation Village in the Berkshires

Address: 276 Brodie Mountain Rd, Hancock, MA 01237
Region: United States > Massachusetts > Berkshires > Hancock
Amenities:
Business Center Fitness Center Free Parking Kitchenette Pets Allowed Suites Swimming Pool
Hotel Style:
Ranked #2 of 4 hotels in Hancock
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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Also Known As:
Vacation Village In The Berkshires Hotel
Vacation Village In The Berkshires Hotel Hancock
Vacation Village Berkshires
Vacation Village At Berkshires
Village Berkshires
Vacation Village In The Berkshires MA - Hancock

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Vacation Village in the Berkshires
276 Brodie Mountain Rd
Hancock, MA 01237
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