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All 4 Hancock hotels

Vacation Village in the Berkshires

3.0 of 5 Hotel   |   276 Brodie Mountain Rd, Hancock, MA 01237
Hotel amenities
Vacation Village in the Berkshires

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Ranked #2 of 4 hotels in Hancock
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309 people have reviewed this hotel

Traveler rating
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    45
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
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  • French first
  • German first
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English first
Hornell, New York
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

The worst thing about this place is the units were not insulated from each other and you could hear everything from those staying on both sides of you and above you. You could hear their conversations, the buttons on their microwave, them coughing all night long, etc....we left 2 days early because my husband could not sleep due to so... More

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Sharon, Massachusetts
Top Contributor
189 reviews 189 reviews
47 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed March 8, 2014

Overall, this is a solid choice for families who want to stay close to Jiminy Peak for skiing, but that's probably the limit of my thumbs up. As I wrote above, the location is very good. 2 minutes from Jiminy Peak, which is a decent mountain for skiing. If you're going there, this is a good value. Prices are generally... More

Was this review helpful? Yes 2
vacationvillage, Guest Relations Manager at Vacation Village in the Berkshires, responded to this review

Thank you for taking the time to share your experience with us and we’re sorry that we weren’t able to meet all your expectations. Each year we make a significant investment into the property with refurbishment and renovations projects. We’re actively converting the rooms to flat panel TV’s, new living room furniture for some buildings (other buildings received new furniture... More

rutland
Contributor
15 reviews 15 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 23, 2014

We spent February school vacation at the resort. I will start by saying that it is the largest 2br unit in all our stays. It consists of 2 1br units each with a bedroom, kitchen, living area and bathroom. The view was great as we looked at Jiminy Peak. Kitchen had plenty of pots and pans and counter space. We... More

Was this review helpful? Yes 2
vacationvillage, Guest Relations Manager at Vacation Village in the Berkshires, responded to this review

Thank you for sharing your experience with us. We’re happy that you pleasantly surprised by your spacious room, but we are sorry about the issues you experienced using our resort amenities. The rules for the pool area are posted but we try to handle those situations you noted as best we can to ensure that everyone has a pleasant vacation.... More

Westport, Connecticut
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 22, 2014

I stayed at Vacation Village for two nights while my family and I went skiing and Jiminy Peak (a beautiful mountain) and it was awful. Not only were there simple basic problems like the minimal scratchy sheets provided and not nearly enough silverware but there were a whole host of major problems that made the stay almost unbearable. The TV... More

Was this review helpful? Yes 1
vacationvillage, Guest Relations Manager at Vacation Village in the Berkshires, responded to this review

Thank you for taking the time to write about your experience. We’re sorry that we didn’t meet all of your expectations because we strive to provide a great experience for all of our guests. We’re successful most of the time, however it seems in the case of your visit we clearly dropped the ball. Your comments have been shared with... More

Senior Contributor
25 reviews 25 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 10, 2014

The view of JP driving up the hill to the resort was awesome, especially at night. The night we arrived it was snowing and magical to look at. The check in was quick and easy, although I didn't go in the pool- I saw it at check in and it was big with a great view of the mountain. Room... More

Was this review helpful? Yes 2
vacationvillage, Guest Relations Manager at Vacation Village in the Berkshires, responded to this review

Thank you for taking the time to share your recommendation with us. We’re thankful that overall you enjoyed your stay, but we’re sorry that you felt you couldn’t get a good night’s sleep. We wish you had contacted the front desk about your concerns when you were at the resort so that we would have had a chance to help... More

Wells, Maine
Contributor
18 reviews 18 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 3, 2014

We spent Christmas week here to use as a closer location for family visiting over the holidays and it worked out well. This is the second time I've stayed through time share points and brought my small dog and it is nice to have somewhere to bring my dog along when trying to burn up time share points when you... More

Was this review helpful? Yes 2
vacationvillage, Guest Relations Manager at Vacation Village in the Berkshires, responded to this review

Thank you for the great review! Positive comments here on tripadvisor are vital to our reader’s decision-making when choosing a vacation destination and we truly appreciate it when a guest of ours takes the time to share their experience. We’re happy that your family members (including the furry ones!) enjoyed their time with us. We look forward to welcoming you... More

New Hartford, New York
Top Contributor
114 reviews 114 reviews
44 hotel reviews
217 helpful votes 217 helpful votes
4 of 5 stars Reviewed January 20, 2014

Just returned from this resort. I had read several reviews before booking and found them to be accurate. We requested a unit close to the main lodge as we were bringing our 2 and 4 year old granddaughters and wanted to use the indoor pool. The unit was in excellent condition and provided us everything we needed. The laundry room... More

Was this review helpful? Yes 1
vacationvillage, Guest Relations Manager at Vacation Village in the Berkshires, responded to this review

Thank you for your recommendation of Vacation Village in the Berkshires here on tripadvisor. We appreciate you sharing the details of your family vacation with us. If you enjoyed your stay in the winter, you’ll LOVE our summers and the foliage of the fall. We look forward to seeing you then! More

Baiting Hollow, New York
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 12, 2014 via mobile

My kids and I stayed here with my boyfriend and his family over New Year's week. We had both an A and B suite which were attached and gave each group a bit of privacy while allowing togetherness. The rooms were fairly spacious while being cozy, the bed was comfortable and I would definitely stay there again. It was very... More

Was this review helpful? Yes 1
vacationvillage, Guest Relations Manager at Vacation Village in the Berkshires, responded to this review

Thank you for your sharing your 5-star recommendation with us on tripadvisor! We take great pride in the fact that we offer amazing accommodations for vacationing families. We’re honored that you chose to ring in the New Year with us and we hope to welcome you back again to Vacation Village in the Berkshires in 2014. More

Hamilton, NY
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed December 8, 2013

We vacationed for a week which included Thanksgiving day and reserved the A/B units. From check-in to check-out we had a wonderful experience at this lovely resort. We all noticed the cleanliness and well stocked units. The staff and crew are doing a spectacular job with maintaining this place. Awesome view of Jiminy Peak, at dark, during their snow making... More

Was this review helpful? Yes
vacationvillage, Guest Relations Manager at Vacation Village in the Berkshires, responded to this review

Thank you for taking the time to post about your trip at Vacation Village in the Berkshires. We’re thrilled that you enjoyed our beautiful views and well-stocked accommodations. We’re happy to know that we provided you with a nice vacation and we look forward to sharing our hospitality with you again in the Berkshires. More

Bridgewater, New Jersey
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 7, 2013

We spend long weekend here with fresh mountain air, hot outdoor jacuzzi, fireplace and quietness nobody can beat. Partial kitchen, we stayed in B-style unit. Overall, we enjoyed our stay and we'll try to return in nearest future.

Was this review helpful? Yes 1
vacationvillage, Guest Relations Manager at Vacation Village in the Berkshires, responded to this review

Thank you for your 5-star recommendation! Many of our travelers return year after to year because a relaxing Berkshires vacation just can’t be beat! We take great pride in our beautiful surroundings and in the services we offer our guests. Thank you for sharing your experience and we look forward to seeing you again at Vacation Village in the Berkshires. More

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Additional Information about Vacation Village in the Berkshires

Also Known As:
Vacation Village In The Berkshires Hotel Hancock
Vacation Village In The Berkshires Hotel
Vacation Village Berkshires
Vacation Village At Berkshires
Village Berkshires
Vacation Village In The Berkshires MA - Hancock
Address: 276 Brodie Mountain Rd, Hancock, MA 01237
Location: United States > Massachusetts > Berkshires > Hancock
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
Ranked #2 of 4 hotels in Hancock
Price Range (Based on Average Rates): $
Hotel Class:3 star — Vacation Village in the Berkshires 3*
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