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All 4 Hancock hotels

Wyndham at Bentley Brook

3.0 of 5 Hotel   |   1 Corey Rd, Hancock, MA 01237
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Wyndham at Bentley Brook
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Ranked #1 of 4 Hotels in Hancock
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 6 days ago
LlanosTuna Stony Point, New York
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201 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Stony Point, New York
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 6 days ago NEW

We come here every year in the fall, with our family and grandchildren. The rooms are spacious and clean. The panorama around the resort is beautiful especially in the fall when the leaves are turning colors. You'll see leaves turning rich yellow and reds. The rooms have been updated over the last few years and in general the 2 bedroom... More

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Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Thank you for your great comments and feedback. Fall is in full swing in the Berkshires, and the fall festivals are some of the best in the nation. Great time to visit the area. We thank you for your comments and as we enter 2015 the wifi will be completely replaced and enhanced for future visits. Happy Travels! Thank you.... More

Newnan, Georgia
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

The units are clean, spacious, and nicely decorated. The large Jacuzzi under the gazebo is nice and warm; however, the entrance is dangerous. Watch your step...the railing was loose, and the second step down into the Jacuzzi is much steeper than expected. I scraped my foot as I dropped into the Jacuzzi. Another man the night before fell in as... More

Was this review helpful? Yes 1
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Thank you for your great comments and feedback. Great feedback leads to change and we are currently looking and working on projects that will enhance our property. We look forward to your future visits and seeing our changes. Happy Travels! Thank you. Brennan Handfield 413-738-8600 Brenan.handfield@wyn.com More

Rome, New York
Top Contributor
50 reviews 50 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

The two-bedroom condo was spacious, immaculate, and well decorated, with 3 flat screen TVs and all the other appliances one would want. The beds were particularly comfortable. The clerks at the desk went out of their way to be helpful. The indoor-outdoor, heated pool was a treat. There were, indeed, 3 restaurants within walking distance, but “walking distance” is stretching... More

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Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Thank you for your great comments and description of our property. We look forward to your return and if we can ever be of assistance please do not hesitate to contact our team. Happy Travels! Thank you. Brennan Handfield 413-738-8600 Brenan.handfield@wyn.com More

Connecticut
Contributor
19 reviews 19 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We love Bentley Brook at Jiminy Peak in the Berkshire Mountains of Massachusetts. It's a wonderful place to come in spring, summer or fall. We don't ski so we stay away from their busy season of winter. In the summer, it's near all the wonderful cultural activities of the Berkshires such as Jacob's Pillow, Williamstown Playhouse and Tanglewood. In the... More

Was this review helpful? Yes 1
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

I thank you for your review and honest feedback. My apologies for the mistake our supervisor made and we have added an additional layer to prevent such a miss communication in the future. It is still no excuses for our mistake and I am truly sorry. Before your next visit please let me or the staff know and we can... More

Prince Frederick, Maryland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was the 3rd Wyndham resort my boyfriend and I have visited. We have yet to be disappointed. This time was no different from the others. We loved the room, loved the grounds, and the location was great.

Was this review helpful? Yes 2
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Elizabeth, Thank you for visiting our resort and for the kind words and comments. Wyndham has some great resorts all over the east, central and western United States. If I or anyone here at Bentley Brook can assist with future visits or trips, please let us know. Thank you again - You can also visit www.extraholidays.com for the best deals... More

Boston, Massachusetts
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 26, 2014 via mobile

We just came back from a two night stay. We had a wonderful time. Amenities are clean and the staff is very pleasant. We felt welcome. My 5 yr old niece enjoyed the activities and the pool of course. Hot tub is super nice. The views were scenic and provided a wonderful backdrop for daily activities. Plenty to do. Great... More

Was this review helpful? Yes 1
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Thank you for taking the time to review and for the great feedback. It is always great when we can pleasantly surprise our guests and that we could provide great activities and pool for your niece. We strive to provide that relaxing stay at the same time and it looks like we were able to meet your expectation. Thank you... More

Brick, New Jersey
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 21, 2014

Great staff and facilities. Everyone is helpful and friendly. The facility is clean and newly refurbished. Nice walking in nature. Cute country store. Good for families and couples. This was our summer vacation.

Was this review helpful? Yes 1
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Thank you for taking the time to review and for the great feedback. It is always great to hear that we were able to provide that great experience for the summer vacation. We look forward to your return visit. Thank you again for the great feedback. Happy Travels, Brennan Handfield 413.738.8600 Brenan.handfield@wyn.com More

Ottawa, Canada
Contributor
15 reviews 15 reviews
14 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed August 18, 2014

We had a wonderful time at the Bentley Brook, staff were excellent,friendly and very informative. Our two bedroom suite was very clean and had everything we needed to make our stay easy and fun. We used the BBQ a couple of times for supper and cooked in suite unit for breakfast and lunch if we were around. They do have... More

Was this review helpful? Yes 2
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Sounds like it was a great weekend and we thank you for taking the time to review and comment. Your family experienced many of the great amenities, activities and area attractions. This is a great area and we look forward to future visit from your family. The winter is great for ski activities. Thank you again for the great feedback.... More

Hastings-on-Hudson, NY
Contributor
14 reviews 14 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 11, 2014

This Wyndham follows other similar properties in putting practicality over comfort. The light switches are inconvenient, the kitchen is a straight line with an ugly back splash of huge tiles that are the same ones on the floor. The master bath is cramped and dark--to make room for the large jacuzzi in the MBR. The indoor/outdoor pool follows the same... More

Was this review helpful? Yes 2
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

We thank you for your comments and feedback. These thoughts will help us in determining reserve and renovation projects in the upcoming year. We are constantly looking to make changes and enhancements and renovations. My apologies for anything that fell below your expectations and have reviewed with the team your feedback to better serve our guests in the future. Again... More

Warwick, Rhode Island
Contributor
13 reviews 13 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 8, 2014

We just came back from a 3 night/4 day stay at this resort and I am 100% pleased. Wyndham proved once more that they deliver what they promise. I stayed with my husband in a studio suite and it had everything we needed. The facilities are beautiful, and the view! Ahhh... amazing. The resort is located right in front of... More

Was this review helpful? Yes 3
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Wow; We could not have said it any better. Thank you for the great comments. Sounds like the perfect getaway and that is what we strive for each day! again thank you for the outstanding review and we look forward to your return. Happy Travels! Brennan Handfield 413.738.8600 brennan.handfield@wyn.com More

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Additional Information about Wyndham at Bentley Brook

Address: 1 Corey Rd, Hancock, MA 01237
Location: United States > Massachusetts > Berkshires > Hancock
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Wyndham at Bentley Brook 3*
Number of rooms: 32
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Also Known As:
Wyndham At Bentley Brook Hotel Hancock
Wyndham Hotel Hancock
At Bentley Brook Wyndham
Wyndham At Bentley Brook Berkshires, MA - Hancock

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