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Wyndham at Bentley Brook

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1 Corey Rd, Hancock, MA 01237
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Wyndham at Bentley Brook
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229 Reviews from our TripAdvisor Community

Traveler rating
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    95
    25
    7
    11
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125
47
2
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Top Contributor
93 reviews 93 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have stayed in several condos and this is one of the best. The rooms have everything you need and are extremely roomy. The amenities that are included are a movie theatre on premises, indoor and outdoor heated pools, hot tubs, and a starter kit with coffee and popcorn to get you comfortable. There are carts to carry your bags... More 

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Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

We thank you for the wonderful review of Bentley Brook. We work hard to assure everyone is comfortable and cozy. We are glad you mention that there are some great restaurants in the area; there is so much to do in the Berkshires. The team is happy it was a relaxing stay and we thank you again for the review.... More 

Brooklyn, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We have a family trip of 4 adult and 3 children (one 4 years old girl and two 2 years old boy) from a Sunday to a Sunday the week before Memorial day weekend. We have arrive at the Hotel around 2pm and the front desk told us the room wasn't ready, he took all the party's name down and... More 

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Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Jesse C. What a great and detailed review, I cannot thank you enough for taking the time to provide great feedback. I know the weather was much cooler than usual for the time of year and the movie theater was being renovated. The movie theater is now complete and I thank you, we will be showing 2 movies most nights... More 

Indianapolis
Top Contributor
639 reviews 639 reviews
60 hotel reviews
382 helpful votes 382 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent a week here. Beautiful location. Great decor. Well done and very clean. Friendly and helpful staff. Just a few small things. Unit was very loud. There appeared to be little or not insulation between and above unit. People in unit above kept similar hours as us which helped but you could definitely hear every step. Kids running through the... More 

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Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

We thank you for your comments, feedback and taking the time to provide a review. There is lots going on right now, never is a good time to do renovations but we work to choose the best time. We thank you for your understanding and patience. We are working hard to make Bentley Brook even better and we hope to... More 

winsted , CT
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed April 25, 2015 via mobile

We had a two bedroom condo for two days at a great price. The kids swam in the indoor outdoor heated pool. They watch a movie in their movie theater. The resort was at the bottom of Jiminy peak which has winter and summer activities. I would bring my family back and friends to Bentley Brook.

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Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Thank you for the wonderful comments and review. The pools and amenities are great for families and the new Movie Theater is almost completed with renovations. I recommend checking it out on your future visits. Please let the team know if we can assist in any future reservations. Happy Travels. Thank you. Brennan Handfield Brenan.handfield@wyn.com 413-738-8600 More 

Levittown, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 5, 2015

The resort is updated, very clean with courteous staff sensitive to guest's needs. No pressure to attend a sales presentation. Very convenient access to Jiminy peak ski lifts. I was impressed with the thoughtful Easter basket left by the door the night before easter. It was a pleasant surprise for the family.Had a great time. Definitely come back again. Stay... More 

Was this review helpful? Yes 2
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

We thank you for your great comments and feedback. The team really cares about our guests and we appreciate your mentioning our Easter Basket and treats. We look forward to your future visit and please let the team know if we can assist in any future reservations. Thank you. Brennan Handfield Brenan.handfield@wyn.com 413-738-8600 More 

Juneau, Alaska
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 20, 2015

We are currently staying at Bentley Brook, nearing the end of our stay. Things that we liked about our stay: *It is very clean and well maintained. The rooms are clean, the common areas are clean and the facilities are clean.We didn't experience anything that was broken or out of order. *The staff is very helpful and pleasant. *There are... More 

Was this review helpful? Yes 2
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Thank you for taking the time to complete a review and your comments are most helpful. I agree we could have done a better job selecting some of the furnishings in our last renovation project. As we enter 2016, we begin a new project that will change and up-date many of the guest rooms with new furnishings that will look... More 

new york
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 18, 2015

Resort was fantastic. Rooms were spotless, pool and hot tubs maintained. The views were awesome. They have events throughout the day and evening. All day coffee, tea and water bar. The staff was very friendly and helpful. Would highly recommend.

Was this review helpful? Yes 2
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

We thank you for the great comments and review. Thank you for taking the time. We really look forward to your arrival and ask if we can ever assist or make your stay more enjoyable please let us know. Happy Travels. Brennan Handfield 413-738-8600 brennan.handfield@wyn.com More 

Carmel, New York
Senior Contributor
21 reviews 21 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 11, 2015

fantastic ski in/out resort. very clean and the staff is very accomodating. The rooms are very spacious. Came with family and friends and we had a blast. Can't wait until next year!! Thanks for a great time

Was this review helpful? Yes 1
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Fantastic comments - thank you. The skiing has been outstanding and we are so happy you love staying with us. We are here for you and please just let us know if we can ever do anything to make it another Fantastic stay. Happy Travels. Brennan Handfield 413-738-8600 brennan.handfield@wyn.com More 

Contributor
16 reviews 16 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 26, 2015

The service I received at Bentley Brook has been far superior to that of its competitors. After staying once last winter, I could not imagine staying anywhere else. The proximity to the slopes, and the ski in, ski out locker rooms prove to be very convenient. The staff at the front desk is superb. They are all so friendly and... More 

Was this review helpful? Yes 1
Goshen
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 21, 2015

This resort is in a beautiful area. We went for the Fall color and were not disappointed. That is always a hit and miss, but the residents said that is was the best in a long time. Timing is always a problem, but we hit it right. It was at its prime. The place was great for day trips. We,... More 

Was this review helpful? Yes 1
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