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Wyndham at Bentley Brook

3.0 of 5 1 Corey Rd, Hancock, MA 01237
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Wyndham at Bentley Brook
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Wyndham at Bentley Brook
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221 reviews from our community

Traveler rating
    86
    93
    24
    7
    11
See reviews for
120
45
2
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The service I received at Bentley Brook has been far superior to that of its competitors. After staying once last winter, I could not imagine staying anywhere else. The proximity to the slopes, and the ski in, ski out locker rooms prove to be very convenient. The staff at the front desk is superb. They are all so friendly and... More 

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Goshen
Contributor
20 reviews 20 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

This resort is in a beautiful area. We went for the Fall color and were not disappointed. That is always a hit and miss, but the residents said that is was the best in a long time. Timing is always a problem, but we hit it right. It was at its prime. The place was great for day trips. We,... More 

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New York, NY
Contributor
15 reviews 15 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first time staying at the Wyndham Bentley Brook. We have stayed at the Country inn and found the Wyndham to be more comfortable. Our room had 2 bedrooms and 2 bathrooms, full kitchen and a washer/dryer. If you are not a time share owner you can go to a home away type website and deal with the... More 

Was this review helpful? Yes 1
New York City, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed at Bentley Brook almost every weekend since early December. From the wonderful people at the front desk to any other staff we have encountered, we have loved our stays. The rooms are large, clean and well-appointed and the location(ski-in, ski-out) could not be better.

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Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Thank you for your time to provide such great comments about the resort and team. We have had some great snow this year and we are so happy you have chosen to stay with us each weekend. Please let myself or the team know if we can do anything to enhance your future visits. Again we thank you for choosing... More 

Providence, Rhode Island
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

There are a lot of really fantastic places to stay in the Berkshires. There are elaborately decorated and posh townhouses and sleek, sophisticated lofts. For us, we love Bentley Brook. With three kids, we've learned to pay for convenience. Here, we don't have to. Our second floor condo had two bedrooms, one with two large comfortable queens and one with... More 

Was this review helpful? Yes 2
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

We are grateful for your kind words and review of Bentley Brook. Your thoughts and comments about the resort could not have been said better. The Bentley Family is truly grateful for allowing us to serve your family. We look forward to future visits and we are always here to assist. Happy Travels. Brennan Handfield 413-738-8600 More 

Mantua, New Jersey
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This slope side ski in-ski out hotel has everything your family needs from very young kids to adults. On site activities, pools, hot tubs- and SPACIOUS rooms. Our favorite family ski trip each year. Jiminy Peak has a great learn to ski program as well as challenging black diamond runs.

Was this review helpful? Yes 1
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

I could not be happier to read your comments. We thank you for taking the time to provide such great feedback and review about our property. It is a perfect location and the Ski conditions have been great this year with more snow on the way. Thank you again and please lets the team know if we can ever provide... More 

Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 10, 2014

We have been lucky enough to be given this place as a gift for a couple of weekend visits. Our friends own the timeshare. Staff is very accommodating. Rooms are nice. Some minor issues but I found it a great place to visit with a lot of things to do in the area even in a tight budget.

Was this review helpful? Yes 3
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Kyra S. I really appreciate the rating and comments. I hope those small areas of concern were reported to the team. We take great pride in making sure we get things just right and we resolve those areas of concern right away. The local area is wonderful and offers something for everyone and every price range. Please next time you... More 

Top Contributor
62 reviews 62 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 3, 2014

Went the week after Black Friday. It was insane so many children who were loud and obnoxious. Hotel staff did not enforce quiet hours. I broke out from rash from bedspread and so did my fiancé. Not fun to deal with after a vacation! Bring own sheets!!!

Was this review helpful? Yes 1
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Malerie A, I want to first apologies for your experience and thank you for your honest feedback. Holiday weekends are very busy with families and children and we take our quiet hours seriously. The team implements activities late at night to keep children occupied and out of the halls. We take great care to assure all of our guests are... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 29, 2014

I have stayed at the resort 4 weeks in the last year and will be heading there next week. Those weeks varied from the two of us to having friends and grandkids. Always a great place to stay. The staff is friendly, from the front desk to the person who has to tell us the Hot Tub is closing at... More 

Was this review helpful? Yes 1
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

John C. Thank you for your review and your continued support in choosing Bentley Brook as your weekend getaway. I am grateful our team has served and taken good care of you and all of our guests. It is always great to recognize their efforts. We will continue to raise the bar and look forward to a great future as... More 

West Orange, New Jersey
Top Contributor
55 reviews 55 reviews
6 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed November 28, 2014 via mobile

Place is right on the ski slopes. Very clean and has a full kitchen in most units. Staff can be snarky at times. They do have activities for a nominal fee and they do show old movies at night. There is no cleaning service but there is a washer and dryer in the room. Unless you are into winter sports,... More 

Was this review helpful? Yes 3
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

We thank you for taking the time provide great feedback and comments. We use all of the comments and feedback to coach new employees and veteran staff through their continued improvement. Bentley Brook is a timeshare resort and daily housekeeping service is not provided, however is available upon request at any time. We look forward to future visits and hope... More 

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Additional Information about Wyndham at Bentley Brook

Address: 1 Corey Rd, Hancock, MA 01237
Phone Number:
Location: United States > Massachusetts > Berkshires > Hancock
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Wyndham at Bentley Brook 3*
Number of rooms: 32
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Also Known As:
Wyndham At Bentley Brook Hotel Hancock
Wyndham Hotel Hancock
At Bentley Brook Wyndham
Wyndham At Bentley Brook Berkshires, MA - Hancock

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