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All 4 Hancock hotels

Wyndham at Bentley Brook

3.0 of 5 Hotel   |   1 Corey Rd, Hancock, MA 01237
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Ranked #1 of 4 Hotels in Hancock
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 3 days ago
C1Traveler Connecticut
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198 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Connecticut
Contributor
19 reviews 19 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We love Bentley Brook at Jiminy Peak in the Berkshire Mountains of Massachusetts. It's a wonderful place to come in spring, summer or fall. We don't ski so we stay away from their busy season of winter. In the summer, it's near all the wonderful cultural activities of the Berkshires such as Jacob's Pillow, Williamstown Playhouse and Tanglewood. In the... More

Was this review helpful? Yes 1
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

I thank you for your review and honest feedback. My apologies for the mistake our supervisor made and we have added an additional layer to prevent such a miss communication in the future. It is still no excuses for our mistake and I am truly sorry. Before your next visit please let me or the staff know and we can... More

Prince Frederick, Maryland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was the 3rd Wyndham resort my boyfriend and I have visited. We have yet to be disappointed. This time was no different from the others. We loved the room, loved the grounds, and the location was great.

Was this review helpful? Yes 2
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Elizabeth, Thank you for visiting our resort and for the kind words and comments. Wyndham has some great resorts all over the east, central and western United States. If I or anyone here at Bentley Brook can assist with future visits or trips, please let us know. Thank you again - You can also visit www.extraholidays.com for the best deals... More

Boston, Massachusetts
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We just came back from a two night stay. We had a wonderful time. Amenities are clean and the staff is very pleasant. We felt welcome. My 5 yr old niece enjoyed the activities and the pool of course. Hot tub is super nice. The views were scenic and provided a wonderful backdrop for daily activities. Plenty to do. Great... More

Was this review helpful? Yes 1
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Thank you for taking the time to review and for the great feedback. It is always great when we can pleasantly surprise our guests and that we could provide great activities and pool for your niece. We strive to provide that relaxing stay at the same time and it looks like we were able to meet your expectation. Thank you... More

Brick, New Jersey
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great staff and facilities. Everyone is helpful and friendly. The facility is clean and newly refurbished. Nice walking in nature. Cute country store. Good for families and couples. This was our summer vacation.

Was this review helpful? Yes 1
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Thank you for taking the time to review and for the great feedback. It is always great to hear that we were able to provide that great experience for the summer vacation. We look forward to your return visit. Thank you again for the great feedback. Happy Travels, Brennan Handfield 413.738.8600 Brenan.handfield@wyn.com More

Ottawa, Canada
Contributor
15 reviews 15 reviews
14 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed August 18, 2014

We had a wonderful time at the Bentley Brook, staff were excellent,friendly and very informative. Our two bedroom suite was very clean and had everything we needed to make our stay easy and fun. We used the BBQ a couple of times for supper and cooked in suite unit for breakfast and lunch if we were around. They do have... More

Was this review helpful? Yes 2
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Sounds like it was a great weekend and we thank you for taking the time to review and comment. Your family experienced many of the great amenities, activities and area attractions. This is a great area and we look forward to future visit from your family. The winter is great for ski activities. Thank you again for the great feedback.... More

Hastings-on-Hudson, NY
Contributor
14 reviews 14 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 11, 2014

This Wyndham follows other similar properties in putting practicality over comfort. The light switches are inconvenient, the kitchen is a straight line with an ugly back splash of huge tiles that are the same ones on the floor. The master bath is cramped and dark--to make room for the large jacuzzi in the MBR. The indoor/outdoor pool follows the same... More

Was this review helpful? Yes 2
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

We thank you for your comments and feedback. These thoughts will help us in determining reserve and renovation projects in the upcoming year. We are constantly looking to make changes and enhancements and renovations. My apologies for anything that fell below your expectations and have reviewed with the team your feedback to better serve our guests in the future. Again... More

Warwick, Rhode Island
Contributor
13 reviews 13 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 8, 2014

We just came back from a 3 night/4 day stay at this resort and I am 100% pleased. Wyndham proved once more that they deliver what they promise. I stayed with my husband in a studio suite and it had everything we needed. The facilities are beautiful, and the view! Ahhh... amazing. The resort is located right in front of... More

Was this review helpful? Yes 2
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Wow; We could not have said it any better. Thank you for the great comments. Sounds like the perfect getaway and that is what we strive for each day! again thank you for the outstanding review and we look forward to your return. Happy Travels! Brennan Handfield 413.738.8600 brennan.handfield@wyn.com More

Boston, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 8, 2014

You will love it here!! The resort is beautiful and amenities are great. Staff is very friendly--everyone says "hello" as you walk by--seems like a small thing until I realized that it left me smiling.. Lots of activities on grounds at BB from tennis to free movies with popcorn. Also,Jiminy Peak is a two minute walk and zip lines, etc.... More

Was this review helpful? Yes
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Thank you for the great comments and feedback. you have summed up the resort perfectly in all that is has to offer. Our Resort Team genuinely cares about our owners and guests and is always here to serve. Great feedback on the things to make us better and we are looking at addressing those items now. again thank you for... More

Hamilton, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 6, 2014

Bentley Brook is a great slopeside accomodation for Jiminy Peak Mountain resort. The resort is clean, furnishings in good shape and units are well stocked and comfortable. There is a great big outdoor hottub that is a fantastic way to relax at the end of a ski day. Jiminy Peak is a medium sized new england ski hill, we like... More

Was this review helpful? Yes
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Thank you for the comments and feedback. The resort is perfectly located for summer or winter fun. The outdoor hot tub is great for after those outdoor activities. I also wanted to personally apologzie for the noise the neighboring guests created. I truly thank you for the comments and look forward to your return. Happy Travels! Brennan Handfield 413.738.8600 brennan.handfield@wyn.com More

tkanecsp@aol.com
Contributor
19 reviews 19 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 3, 2014

The resort is beautiful,but there is little or no sound absorption. My neighbors were up at six am with loud prayer Services which sounded like they were happening in the next room and at 1:15 am were doing loud public readings. I could barely sleep.

Was this review helpful? Yes
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Thank you for the comments and feedback. I personally apolozise for the noise that the neighboring guests created. I understand how frustrating and disruptive noise can be during a vacation. We are working to improve for future guests and visits. Thank you again for the comments. Happy Travels! Brennan Handfield 413.738.8600 Brennan.handfield@wyn.com More

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Additional Information about Wyndham at Bentley Brook

Address: 1 Corey Rd, Hancock, MA 01237
Location: United States > Massachusetts > Berkshires > Hancock
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Wyndham at Bentley Brook 3*
Number of rooms: 32
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Also Known As:
Wyndham At Bentley Brook Hotel Hancock
Wyndham Hotel Hancock
At Bentley Brook Wyndham
Wyndham At Bentley Brook Berkshires, MA - Hancock

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