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Wyndham at Bentley Brook

Certificate of Excellence
GreenLeadersSilver level
1 Corey Rd, Hancock, MA 01237
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Wyndham at Bentley Brook
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274 Reviews from our TripAdvisor Community

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New York
Level Contributor
112 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Bentley Brook for a short ski vacation and fell in love with the property. So many amenities, so little time! We had the 2 bedroom suite for 4 travelers and felt that it was sufficient with all our bulky ski equipment. Highly recommended!

Helpful?
Thank creativetraveler
JamieRogge, General Manager at Wyndham at Bentley Brook, responded to this review

Dear creativetraveler, What wonderful news! I hope to have you back soon...and let's think snow! More 

Central NY
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 18, 2015

We recently completed a short stay at Wyndham Bentley Brook. All of the staff was extremely helpful, especially Amy at the front desk. Being a snowless December so far, the resort was pretty quiet. It looks like you could ski right to the door of the resort. We weren't there during the day to take advantage of any of the... More 

Helpful?
Thank tmb14883
JamieRogge, General Manager at Wyndham at Bentley Brook, responded to this review

Dear Darlene J, Based on your feedback, I'd say you had quite a lovely visit! I'm pleased you enjoyed what the resort has to offer, as well as the surrounding areas. Thank you for taking the time to share your thoughts with us. More 

Level Contributor
204 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed December 15, 2015

The staff of Bentley Brook is very helpful and accommodating. The units are well-equipped but the rooms are a bit smaller than a lot of the timeshares we've stayed at. The surrounding area is attractive, with a number of museums close by and plenty of good restaurants. Ski season hadn't started yet but there was plenty to do.The only complaint... More 

Helpful?
Thank travelmpq
JamieRogge, General Manager at Wyndham at Bentley Brook, responded to this review

Dear travelmpq, First, I apologize for the inconvenience caused by your refrigerator setting. This is scheduled to be verified prior to check in, and I'm sorry this was missed. I am pleased to hear that the staff was accommodating & that you were able to enjoy the surrounding areas. We hope to see you back again soon! More 

Bronx, New York
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 15, 2015 via mobile

Visited this resort for an extended weekend with my friend and her boyfriend. The resort staff were very friendly and extremely helpful. Our rooms were clean and well stocked with everything we needed. There was a wine and cheese social one evening, which was alot of fun. We went apple picking at Hilltop Orchards, which was also alot of fun.... More 

Helpful?
Thank Darlene J
JamieRogge, General Manager at Wyndham at Bentley Brook, responded to this review

Dear Darlene J, Based on your feedback, I'd say you had quite a lovely visit! I'm pleased you enjoyed what the resort has to offer, as well as the surrounding areas. Thank you for taking the time to share your thoughts with us More 

connecticut
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed December 5, 2015

This is my second time staying at the this resort. The only this that I can say that my not be my favorite thing is where we stayed on the property. I swear it was the same room and I wish we were on the side that had a view of the ski resort. However that is no one fault... More 

Helpful?
Thank islandtravel07
JamieRogge, General Manager at Wyndham at Bentley Brook, responded to this review

Dear islandtravel07, Thank you for the great review of Bentley Brook! I'm happy to read that you & your family enjoyed our amenities & are looking forward to coming back. Please feel free to call the resort directly once you have your reservation, and make a request for a room placement. While we cannot guarantee a specific room or view,... More 

Williamsburg, Massachusetts
Level Contributor
34 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 3, 2015

I enjoyed my stay. A clean well furnished room with a great view. The staff was uninspiring as far as great spots around to see, and they were not seasoned travelers. The food in the restaurant/bar was a great surprise. Way better than expected. Not too much to do unless you ski.

Helpful?
Thank Elisabeth B
JamieRogge, General Manager at Wyndham at Bentley Brook, responded to this review

Dear Elisabeth B, I appreciate you taking the time to share your Bentley Brook experiences. I'm pleased to read you had a clean room with a great view. Regarding the staff, I'm sorry that whoever you spoke with wasn't more helpful; our team takes great pride in our guests & our resort, as you can see from other reviews. Please... More 

Pittsfield, Ma
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 28, 2015

This fabulous resort at Jiminy Peak is the best hotel to stay at in the area! You shouldn't even consider any other option no matter the price. The convenience and cleanliness of the rooms is a great reason to come, but the prime reason is the staff. The entire front desk will accommodate any request, especially Guest Services Manager, Michele.... More 

Helpful?
Thank Ekell87
JamieRogge, General Manager at Wyndham at Bentley Brook, responded to this review

Dear Ekell87, Sounds like you had a super stay! Thank you for the great feedback, and I will be sure to share your comments of the associates with them. Have a super holiday season! More 

Cave Junction, Oregon
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed November 22, 2015

This resort located at a ski resort is a wonderful place to visit at any time of the year! If you are there to ski, great. If you are there for the colors it is a wonderful place to visit. There are also many museums in the area including the Norman Rockwell Museum. The resort desk can help you with... More 

Helpful?
Thank clettis
JamieRogge, General Manager at Wyndham at Bentley Brook, responded to this review

Dear Clettis, "The Berkshires" is a great place to visit - seems like you were able to take advantage of what it has to offer! Very happy to hear you had a great visit; enjoy the rest of the year, and have a great holiday season. More 

Level Contributor
11 reviews
5 of 5 stars Reviewed November 20, 2015 via mobile

My husband and I went for a weekend away for my birthday. Service was wonderful. The report is close to activities and restaurants. They have activities,such as wine glass painting which we went to. To our surprise we had a wonderful teacher, who surprised us with a bottle of wine and balloon with our painted wine glasses. Wyndham was one... More 

Helpful?
Thank Regina L
JamieRogge, General Manager at Wyndham at Bentley Brook, responded to this review

Dear Regina L, Sounds like you had an awesome visit! I am pleased to hear that you are enjoying your journey with Wyndham, and I hope you return to Bentley Brook soon; have a great rest of the year! More 

Ayer, Massachusetts
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 15, 2015

We had a 2 bedroom with a mountain view. The room was spacious and clean. I was able to cook a complete turkey dinner while I was there. The pools and Jacuzzi were clean and spacious. The staff was kind and professional. There were plenty of activities to do in the area. Thanks again

Helpful?
Thank John G
JamieRogge, General Manager at Wyndham at Bentley Brook, responded to this review

Dear JohnG, Thank you for your review; hope to have you back for another visit! Have a wonderful holiday season. More 

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