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Wyndham at Bentley Brook

3.0 of 5 1 Corey Rd, Hancock, MA 01237
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Wyndham at Bentley Brook
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Wyndham at Bentley Brook
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215 reviews from our community

Traveler rating
    80
    93
    24
    7
    11
See reviews for
117
45
2
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

We have been lucky enough to be given this place as a gift for a couple of weekend visits. Our friends own the timeshare. Staff is very accommodating. Rooms are nice. Some minor issues but I found it a great place to visit with a lot of things to do in the area even in a tight budget.

Was this review helpful? Yes
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Kyra S. I really appreciate the rating and comments. I hope those small areas of concern were reported to the team. We take great pride in making sure we get things just right and we resolve those areas of concern right away. The local area is wonderful and offers something for everyone and every price range. Please next time you... More 

Top Contributor
54 reviews 54 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Went the week after Black Friday. It was insane so many children who were loud and obnoxious. Hotel staff did not enforce quiet hours. I broke out from rash from bedspread and so did my fiancé. Not fun to deal with after a vacation! Bring own sheets!!!

Was this review helpful? Yes
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Malerie A, I want to first apologies for your experience and thank you for your honest feedback. Holiday weekends are very busy with families and children and we take our quiet hours seriously. The team implements activities late at night to keep children occupied and out of the halls. We take great care to assure all of our guests are... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have stayed at the resort 4 weeks in the last year and will be heading there next week. Those weeks varied from the two of us to having friends and grandkids. Always a great place to stay. The staff is friendly, from the front desk to the person who has to tell us the Hot Tub is closing at... More 

Was this review helpful? Yes 1
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

John C. Thank you for your review and your continued support in choosing Bentley Brook as your weekend getaway. I am grateful our team has served and taken good care of you and all of our guests. It is always great to recognize their efforts. We will continue to raise the bar and look forward to a great future as... More 

Ledyard, Connecticut
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Place is right on the ski slopes. Very clean and has a full kitchen in most units. Staff can be snarky at times. They do have activities for a nominal fee and they do show old movies at night. There is no cleaning service but there is a washer and dryer in the room. Unless you are into winter sports,... More 

Was this review helpful? Yes 2
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

We thank you for taking the time provide great feedback and comments. We use all of the comments and feedback to coach new employees and veteran staff through their continued improvement. Bentley Brook is a timeshare resort and daily housekeeping service is not provided, however is available upon request at any time. We look forward to future visits and hope... More 

Connecticut
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A warm fire, hot apple cider, and a cheerful friendly staff greeted us as we arrived. The well appointed 2 bedroom unit was impeccably clean. The kids had a great time making lip balm, survival bracelets and duct tape wallets in the kids club. The movies and popcorn in the theater were great too. The mountain was open for skiing... More 

Was this review helpful? Yes 2
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

We are very greatful for your comments and assessment of our resort. The team really works hard to make everything inviting, relaxing and fun. Summer winter or fall it is always a great time to visit the Berkshires. Thank you again and we look forword to having your family visit with us soon. Happy travels. Brennan Handfield Brennan.handfield@wyn.com More 

New London, Connecticut
Senior Contributor
46 reviews 46 reviews
26 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The facilities in the room and the resort are top class, but if you go out of snow season, you better be a pretty keen hiker. The countryside is beautiful by car, but not enough of it to last more than a couple of days.

Was this review helpful? Yes
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Thank you for your comments and review. The in-between seasons can be a challenge because many of the local attractions, events and things to do happen in summer, fall and Ski season. The best thing about these off times are the peace and quiet some of our guests love. I really appreciate the great feedback and comments about the resort.... More 

Providence, Rhode Island
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed November 20, 2014

great "girls weekend!" clean, well-appointed condo...building 25, 2 bed, 2 bath with nice view; close to pool/hot tub, main lobby, registration. was a bit concerned that as it was post-leaf peeping and pre-skiiing, we would not have enought to do, but was certainly NOT the case. Staff VERY friendly, accomodating and fun. We were well provided for by Candise, Angela,... More 

Was this review helpful? Yes
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

I want to thank you for your positive recommendation of our resort. The fall is a wonderful time of year. We are pleased the you enjoyed your visit. We look to future stays with us and if we can ever assist with vacation ideas please let our team know. Happy travels! Brennan Handfield Brennan.handfield@wyn.com More 

WILLIAMSBURG
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 19, 2014

A lovely condo with a absolute beautiful location for fall colors. Room was very clean, and nicely furnished. Close to many activities - shopping, biking, hiking. Museums, art galleries, and charming New England town shops. We recommend it highly and plan on returning.

Was this review helpful? Yes
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Thank you for the great feedback and comments about the property and especially our team. All of our team members really care about our guests and creating lasting memories. It is fantastic when they are recognized. I am so happy you and your friends had a great weekend in the Berkshires. We look forword to a future visit and again... More 

Long Island, New York
Top Contributor
65 reviews 65 reviews
25 hotel reviews
156 helpful votes 156 helpful votes
4 of 5 stars Reviewed November 9, 2014

I stayed at Bentley Brook from October 26-29, 2014 in room 2234. “2234” translates as building 22, third floor, room 4. There are actually two buildings: the main building with the lobby and pool, consisting of “buildings” 21, 22, 23, and 24, and a second building a short walk from the main building, consisting of “buildings” 25, 26, and 27.... More 

Was this review helpful? Yes 1
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Thank you for the outstanding detailed overview of our great property. We are greatful to have an outstanding location and team. We appreciate your choice to visit Bentley Brook. We look forword to future visits. Happy travels. Thabk you. Brennan Handfield Brennan.handfield@wyn.com More 

Majorca, Spain
Top Contributor
135 reviews 135 reviews
23 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed October 29, 2014

Excellent location for exploring the Berkshires. Lots of facilities, tennis, swim, movie theatre etc. Rooms are spacious and kept clean, with good kitchen area. Extra social activities include s'mores on an open fire, wine and cheese night in the lounge.

Was this review helpful? Yes 1
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Thank you, these comments and descriptions of the property are wonderful. The team really appreciates the great feedback and this is an outstanding property. We are glad you enjoyed and look forward to future visits. Happy Travels Brennan Handfield 413-738-8600 Brenan.handfield@wyn.com More 

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Additional Information about Wyndham at Bentley Brook

Address: 1 Corey Rd, Hancock, MA 01237
Phone Number:
Location: United States > Massachusetts > Berkshires > Hancock
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Wyndham at Bentley Brook 3*
Number of rooms: 32
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Also Known As:
Wyndham At Bentley Brook Hotel Hancock
Wyndham Hotel Hancock
At Bentley Brook Wyndham
Wyndham At Bentley Brook Berkshires, MA - Hancock

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