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Comfort Inn

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237 Russell Street, Hadley, MA 01035 (Formerly Quality Inn)
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119 Reviews from our TripAdvisor Community

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Traveler rating
    24
    57
    20
    13
    5
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55
22
8
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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    (119)
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    (34)
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    (35)
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There are newer reviews for Comfort Inn
See the most recent reviews
east moriches
Level Contributor
78 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed April 4, 2015

No complaints about this hotel. If you are looking for a night or two. This hotel is priced right Clean , great staff, safe, fridge, FREE WIFI -always a plus! Beds extremely comfortable and I might add the softest towels ever! Clean indoor pool and outdoor saltwater pool. Free parking. FREE Breakfast complete with everything. Dining room was clean as... More 

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Renfrew, Canada
Level Contributor
98 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed March 29, 2015

This full service hotel has indoor pool, exercise room, business center, meeting rooms as well as friendly staff. The room was clean with micro, fridge, great wifi, and coffee maker. The shower was great and the bed was very comfortable. A full hot & cold breakfast is available each morning and for dining there are restaurants from next door to... More 

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boulder, co
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed March 24, 2015

Helpful front desk staff. Room was clean. A light bulb was out and needed to be replaced. Bathroom sink had a piece of wood propped underneath to hold it up. Tub drain backed up during my shower so there was a foot of water at the end of the shower. In the morning there was no hot water. The warm... More 

Was this review helpful? Yes 1
Ashley G, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for your feedback. I'm sorry to hear that you had some maintenance issues in your room during your stay. If you would like to give me a call directly at the hotel I can do some investigating to find out why your room had so many issues. I'll just need a little more information, like the... More 

Jacksonville, Arkansas
Level Contributor
11 reviews
5 of 5 stars Reviewed March 9, 2015

nice quiet room very understanding staff well maintained facility even with all the snow fall great parking great exercise room and wow salt water pool only one draw back but its easy to fix when you leave and you need to turn left traffic can be bad turn right go to light turn into lowes come out at the light... More 

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Springville, New York
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 28, 2015

Wonderful staff, great location close to Northampton and Amherst , and very clean! Hotel far exceeded my expectations, and I enjoyed my stay. The staff members were kind, and very helpful when I had questions or concerns. I travel for work a lot, and I wish that all of the hotels I stayed at were like this!!!!!!!!!!!!!

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Level Contributor
62 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed January 21, 2015

We stayed here recently for an overnight trip while visiting a college in the area. We got a great AAA rate and the room was very clean and comfortable. Beds were very comfortable and each person gets two pillows, which I really liked. Free hot breakfast was included, which was great as we didn't want to spend time looking for... More 

Was this review helpful? Yes 1
Providence,RI
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 8, 2014

Stayed here while attending hockey game at Amhearst. Room was a suite that was made by adding a connector between 2 existing rooms and removing one bathroom. It works! Nice and spacious. ALL staff were pleasant and friendly. Check-in girl even offered late checkout without us asking! Rooms were warm despite cold outside temps, heater worked very well. Salt water... More 

Was this review helpful? Yes 2
Waterford, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 23, 2014

We stayed Sat. Night at the Comfort Inn in Hadley Mass on Nov. 22,2014. The place was clean, beds were very comfortable, rooms were very hot and seemed to stay that way. Rooms are very small and bathrooms are tiny and cramped. Breakfast was very good with a nice variety. Whenever we travel we try to stay at Comfort Inns... More 

Was this review helpful? Yes 1
Minneapolis, Minnesota
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 20, 2014

We flew into Bradley Airport in Hartford late one fall weekend and wanted to get a bit of driving under our belt before sleep, so we picked the Comfort Inn in Hadley as a reasonable distance. We were not expecting much, just a night's sleep and hopefully no Interstate noise. We arrived close to midnight and had no trouble at... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 12, 2014

very clean, comfortable beds with nice pillows, included breakfast is not too bad, tiny exercise room, very thin walls allow you to hear other families exciting arguments, overall perfectly acceptable for a comfort inn

Was this review helpful? Yes 1
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