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Comfort Inn

2.0 of 5
237 Russell Street, Hadley, MA 01035 (Formerly Quality Inn)
Hotel amenities
Comfort Inn
Ranked #4 of 7 hotels in Hadley
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52 reviews from our community

    Trip type
Traveler rating
    6
    30
    5
    6
    5
Date Rating
Brooklyn, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 29, 2013

When we arrived at the hotel, there was a party going on down the hall from our room, with people spilling out of two rooms. Luckily, it was far enough away that it didn't disturb us when we were ready to go to sleep. Then I noticed the sign in our bathroom stating that, due to the "popularity" of room... More

Was this review helpful? Yes 1
Oleg T, General Manager at Comfort Inn, responded to this review
May 6, 2013

Thank you for taking the time to review our hotel. Should you ever yourself experience any problems with noisy neighboring guests please do not hesitate to let the hotel staff know. We are here to make sure that your stay is quiet and comfortable. Understandably, safety is an immense concern when traveling and I am very sorry that our bathroom... More

Lake Placid
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 24, 2013

I've stayed here the past 3 years when in the area, and have never been disappointed. Last weekend we had a nice King room with a little fridge, easy to access wi-fi, and ample-sized HD flatscreen. Breakfast was to start at 7 am, but since we had an early risers golf tournament, i came into the breakfast room at 6:15... More

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Raynham, Massachusetts
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 22, 2013

The rooms have a safe, microwave, refrigerator and TV. Bedding was comfortable and the towels were still "fluffy". The hotel does have an indoor swimming pool and fitness center. A "buffet" breakfast is included--coffee, juice, pastries, bagels and bread you can toast, make your own Belgian waffles, hard boiled eggs and sausage patties, and cold cereal. Staff at the front... More

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Boston
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed April 21, 2013

I stayed here to save maybe $40 a night off of the competition and for that it was a good value. I found the hotel to be in pretty good condition and the room and public spaces to be clean. So for me it is the definition of a good 2 star property-- you aren't going to feel like you... More

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Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 20, 2013 via mobile

I needed to drive my daughter back to u-mass on Easter Sunday night and had to be on cape cod the next day. So I needed a place to stay. I used this web site reviews to pick this hotel, I arrived around 11pm and was checked in very quickly. The desk man gave me a quick summery of the... More

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Chapel Hill, North Carolina
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 8, 2013

I recently stayed at this hotel for 7 nights with my family. The room was very spacious and always kept clean. We had a separate bedroom and a nice sized living with a full size pull out couch. Nice and quiet at night, I like that so I can sleep. The morning breakfast was more than expected, all the food... More

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Oleg T, General Manager at Comfort Inn, responded to this review
April 10, 2013

Thank you for your review and kind words. We are glad to hear that you and your family enjoyed your weeklong stay in one of our new suites. Our staff works incredibly hard to ensure the cleanliness and helpful service that you describe and I will be sure to praise each and every one of them for their hard work.... More

NY state
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 30, 2013

Met all expectations - room was surprisingly spacious, beds were comfortable, room was clean, water pressure was good. Fridge and microwave in room were a welcome perk. Breakfast was decent, especially for being free. Would definitely recommend.

Was this review helpful? Yes
Oleg T, General Manager at Comfort Inn, responded to this review
April 2, 2013

Thank you so much for your review. I am very happy to hear we met all of your expectations in so many different areas. We feel that guests should not have to forfeit quality, comfort, or cleanliness in exchange for an affordable rate. I am glad to know you would recommend us to others and we hope to see you... More

Framingham, Massachusetts
Top Contributor
59 reviews 59 reviews
7 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 23, 2013

Spending the night here now with my wife and two dogs. The rooms are adequate and then some. I was not expecting a refrigerator and a microwave. There are a ton of free HD channels and I got to watch the Bruins game. Did I mention free Wifi? Very happy except for the noisy upstairs neighbors.

Was this review helpful? Yes
Oleg T, General Manager at Comfort Inn, responded to this review
April 2, 2013

So glad to hear you were pleased with your recent visit (We hope the Bruins game turned out good as well!) We are happy to offer free Wifi, HBO, and free HD channels to our guests on in-room flat screen TVs at no extra charge. I am so happy to hear that you were able to enjoy these during your... More

Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 16, 2013 via mobile

The title says it. We have a kid in one of the area colleges and no visit is complete without bringing the family dog. We weren't at all impressed when we first visited a couple of years ago, but they seem to have rennovated the rooms over time and there's really nothing to complain about for the price. I tend... More

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See 2 more reviews by H2OToGo for Hadley
Oleg T, General Manager at Comfort Inn, responded to this review
April 2, 2013

Thank you for taking the time to write a review and for being such a loyal guest. I am glad to hear your praise regarding our recent renovations. We look forward to seeing you again the next time you are in the 5-College area. Oleg Topic More

Lincoln, Maine
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 9, 2013

My recent stay at this hotel was satisfactory. The rooms were clean and in good condition. There was a nice hot tub and pool area, although I did not use them on this stay. There was good parking and good snow removal.

Was this review helpful? Yes 3
Oleg T, General Manager at Comfort Inn, responded to this review
February 12, 2013

I am glad to hear you enjoyed staying with us. We hope you have a chance to check out our indoor heated pool during your next visit to the Comfort Inn. Although we do not have a hot tub as you mentioned, I think it would make an excellent addition for the future. The snow storm that hit Massachusetts this... More

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Additional Information about Comfort Inn

Also Known As:
Comfort Hotel Hadley
Comfort Hotel
Quality Inn Hadley
Comfort Inn Hadley
Hadley Quality Inn
Address: 237 Russell Street, Hadley, MA 01035 (Formerly Quality Inn)
Region: United States > Massachusetts > Hadley
Amenities:
Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 hotels in Hadley
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Conveniently located on Route 9, the hotel is within minutes of the Five Colleges area, which includes the University of Massachusetts Amherst, Hampshire College, Smith College, Amherst College and Mt. Holyoke College. The hotel offers Comfort Sunshine Breakfast, Heated Indoor Pool and wireless internet access in all guest rooms. ... more   less 
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Comfort Inn
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