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Comfort Inn

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237 Russell Street, Hadley, MA 01035 (Formerly Quality Inn)
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119 Reviews from our TripAdvisor Community

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Traveler rating
    24
    57
    20
    13
    5
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55
22
8
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
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  • All months
    (119)
  • Mar-May only
    (34)
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    (35)
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Virginia
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

In town while my daughter attended a soccer camp at UMass-Amherst. Booked a queen suite to have a little more room, expecting a typical hotel room, just a little longer with a couch. We were pleasantly surprised when we entered the room to see that our suite was two hotel rooms! We entered the bedroom with 2 queen beds, desk,... More 

Was this review helpful? Yes
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stopped here for a night on our way to VT. Great location close to sites in Northampton and Amherst. Clean and well appointed room w comfortable beds and friendly staff. Would def reccomend this place!!

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West Hartford, Connecticut
Level Contributor
15 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

We stay at this hotel every year for a horse show. Its a good hotel, great breakfast, clean rooms, good service. Pool is indoors and open late. Well lit parking. Not a lot of parking on busy weekends when they are full but overall a good stay.

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Whippany, New Jersey
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 25, 2015

For the past three years, we have been staying at this Comfort Inn when we are in the area. We keep returning because of the friendly staff and comfortable accommodations. We travel with our dog, a labrador. The dog friendly rooms are always clean and no one would know dogs stay there. All staff members are polite and willing to... More 

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Brooklyn, New York
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 31, 2015

We have stayed at this motel a few times because it is near U. of Massachusetts Amherst and it seemed just as good as any of the other motels on the strip. But this time around it seemed a bit more rundown. And when we came back after spending the day out, the bathroom was cleaned and one bed was... More 

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Ashley G, General Manager at Comfort Inn, responded to this review

Dear Guest, I'm sorry to hear that your room was not fully cleaned during your stay. We take pride on the cleanliness of our property and the thoroughness of our housekeeping staff. Clearly this was an instance where the ball was dropped and I sincerely apologize. I will use this feedback to coach my staff on how to stay more... More 

Wilton, Connecticut
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 31, 2015

We stayed one night in a 1st floor room. Room was very clean and had only a light "hotel aroma". The layout was a bit odd in that the sink was not in the bathroom but next to the closet as you walk into the room. Good amenities as expected including hair dryer, iron and good quality soap that didn't... More 

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Leesville, Louisiana
Level Contributor
39 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed May 31, 2015

5/22/2015, Last stop before getting to Maine. Nice place to stop over night. The staff was courteous and the room was clean. The breakfast had everything you could want for a continental breakfast. It's two miles from the interstate.

Was this review helpful? Yes 1
Halifax, Massachusetts
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 25, 2015

We stayed at the Comfort Inn in Hadley while attending our son's graduation at UMass Amherst. The hotel is very clean, up to date and has a friendly staff. Breakfast in the morning was also very good. Great place to stay at a great rate !

Was this review helpful? Yes 1
Westport, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 26, 2015

Stayed here from 4/25 to 4/26. Will definitely visit again! Pros - newly renovated room, softest sheets & pillows, clean hotel, friendly staff Breakfast, parking & wifi are free. Cons - thin walls, noisy guests in hallway

Was this review helpful? Yes 1
Columbus, Ohio
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed April 9, 2015

My daughter and I stayed here while visiting a college in the area. The lady at the front desk when we checked in was very welcoming and friendly. The room was very clean and comfortable and the towels were the softest hotel towels I have ever had, even much more expensive hotels. The breakfast was very good, with something for... More 

Was this review helpful? Yes 1
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