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Comfort Inn

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237 Russell Street, Hadley, MA 01035 (Formerly Quality Inn)
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1 room 1 guest
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Comfort Inn
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120 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Level Contributor
161 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We met family members from all over the country for a family reunion. One minor drawback that was corrected: they had a pool lift but hadn't installed it. Two men worked for a while to figure it out. Rooms were comfortable, ours was fully accessible. Breakfast was acceptable.

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Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 18, 2015

In town while my daughter attended a soccer camp at UMass-Amherst. Booked a queen suite to have a little more room, expecting a typical hotel room, just a little longer with a couch. We were pleasantly surprised when we entered the room to see that our suite was two hotel rooms! We entered the bedroom with 2 queen beds, desk,... More 

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Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 13, 2015

We stopped here for a night on our way to VT. Great location close to sites in Northampton and Amherst. Clean and well appointed room w comfortable beds and friendly staff. Would def reccomend this place!!

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West Hartford, Connecticut
Level Contributor
15 reviews
3 hotel reviews
4 of 5 stars Reviewed July 7, 2015

We stay at this hotel every year for a horse show. Its a good hotel, great breakfast, clean rooms, good service. Pool is indoors and open late. Well lit parking. Not a lot of parking on busy weekends when they are full but overall a good stay.

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Whippany, New Jersey
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 25, 2015

For the past three years, we have been staying at this Comfort Inn when we are in the area. We keep returning because of the friendly staff and comfortable accommodations. We travel with our dog, a labrador. The dog friendly rooms are always clean and no one would know dogs stay there. All staff members are polite and willing to... More 

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Brooklyn, New York
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 31, 2015

We have stayed at this motel a few times because it is near U. of Massachusetts Amherst and it seemed just as good as any of the other motels on the strip. But this time around it seemed a bit more rundown. And when we came back after spending the day out, the bathroom was cleaned and one bed was... More 

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Ashley G, General Manager at Comfort Inn, responded to this review

Dear Guest, I'm sorry to hear that your room was not fully cleaned during your stay. We take pride on the cleanliness of our property and the thoroughness of our housekeeping staff. Clearly this was an instance where the ball was dropped and I sincerely apologize. I will use this feedback to coach my staff on how to stay more... More 

Wilton, Connecticut
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 31, 2015

We stayed one night in a 1st floor room. Room was very clean and had only a light "hotel aroma". The layout was a bit odd in that the sink was not in the bathroom but next to the closet as you walk into the room. Good amenities as expected including hair dryer, iron and good quality soap that didn't... More 

Was this review helpful? Yes 1
Leesville, Louisiana
Level Contributor
44 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 31, 2015

5/22/2015, Last stop before getting to Maine. Nice place to stop over night. The staff was courteous and the room was clean. The breakfast had everything you could want for a continental breakfast. It's two miles from the interstate.

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Halifax, Massachusetts
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 25, 2015

We stayed at the Comfort Inn in Hadley while attending our son's graduation at UMass Amherst. The hotel is very clean, up to date and has a friendly staff. Breakfast in the morning was also very good. Great place to stay at a great rate !

Was this review helpful? Yes 1
Westport, Massachusetts
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 26, 2015

Stayed here from 4/25 to 4/26. Will definitely visit again! Pros - newly renovated room, softest sheets & pillows, clean hotel, friendly staff Breakfast, parking & wifi are free. Cons - thin walls, noisy guests in hallway

Was this review helpful? Yes 2
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Hotel & grounds (2)
Room/suite (8)
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