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All 7 Hadley hotels

Comfort Inn

2.0 of 5 Hotel   |   237 Russell Street, Hadley, MA 01035 (Formerly Quality Inn)
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Ranked #4 of 7 hotels in Hadley
A recent review
5 of 5 stars reviewed 3 days ago
Lynnsmith20 Richboro, Pennsylvania
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81 people have reviewed this hotel

Traveler rating
    12
    44
    8
    12
    5
See reviews for
40
11
5
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Richboro, Pennsylvania
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

While visiting UMass, this hotel serves the purpose. It is very clean, staff is pleasant and the continental breakfast even included peach juice. Four pillows on each bed was a bonus when other hotels one has to beg for even one additional pillow. Tv included HBO and the pool looked very inviting. Very short distance to UMass and close to... More

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Los Altos Hills, California
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were on a college tour over spring break to Amherst College. We booked this place because of it's reasonable rates and our previous experiences at Comfort Inns elsewhere. We did not spend a lot of time in the room as we spent most of our time at Amherst College - a 7 minute drive away. We found the place... More

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Collinsville, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Very friendly staff. Clean, comfortable rooms. Reasonable rates. Smoke-free building a huge plus. Good location. Nice breakfast. Overall good experience. Enjoyed our stay. Would definately visit again and would recommend this hotel.

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Auburn, Maine
Top Contributor
193 reviews 193 reviews
20 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed March 10, 2014

Our check-in was short and sweet. The young lady at the front desk was pleasant and helpful when it came to places to eat and directions. Our room was clean and much more quiet then we thought it was going to be. We thought it was going to be loud because it was right at the door to get into... More

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New York City
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 18, 2014

My family and I stayed in adjoining rooms for one night during our New England college tour road trip. I will confess that I didn't have terribly high expectations, but I was pleasantly surprised. The room was clean, the beds were comfortable with decent linens, each bed had four pillows (love that) and the bathroom was spotless. Breakfast the next... More

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Vatican City, Italy
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
106 helpful votes 106 helpful votes
2 of 5 stars Reviewed February 17, 2014

The Comfort Inn is a 70's ish motel that has been owned by several companies that were not sure that they would keep the property. Thus no real money was spent on updating the facilities. The aforementioned sentence is my opinion. The staff is spectacular the breakfast is the industry standard. The rooms are dim, colorless, old furniture and you... More

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Oleg T, Manager at Comfort Inn, responded to this review

Dear LinusBF2, Thank you for taking the time to letting us know about your recent stay at our hotel. We are happy to hear that you found our staff to be spectacular and that you thought that cleanliness of the hotel was up to par. However, I am sorry to hear that the part of your experience brought back not... More

Newport, Vermont
Contributor
12 reviews 12 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed December 2, 2013

Based on the reviews here, I had expected an above-average property. Instead, what I found, was a room and hallway that were badly in need of an update: scrapes and marks all over the doors and walls, stained and peeling wallpaper in the bathroom, carpet that was on the verge of being threadbare, cheap and dark bed covers (the sheets... More

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Oleg T, General Manager at Comfort Inn, responded to this review

Dear ThurEdos, Thank you for taking the time to let us know about your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. As you are probably aware we had to place you in our pet friendly part of the building since you had a pet with... More

Olathe, Kansas, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 28, 2013

This is a great hotel in Hadley! The room was perfect and the front desk was super accommodating allowing me to stay in my room for my second night. The breakfast was very good and had lots of options for everyone. The 24/7 was a life saver as I had to work late into the night and had early mornings.... More

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Oleg T, General Manager at Comfort Inn, responded to this review

Dear Channa C, We would like to thank you for taking the time to make a comment regarding your stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We are very happy that we were able to accommodate your needs and leave a... More

London
Contributor
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 27, 2013

We stayed for one night as a stop-over on a long journey, and found the place perfectly acceptable. Large rooms which were clean and plenty of parking. Breakfast room was a little miserable but cannot fault the hotel for the money and local shops and restaurants are very close.

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Whiting, Maine, United States
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 25, 2013

This place is always just right. I stay here every time I can when visiting my daughter who attends Smith College. It's neat, comfortable, quiet, dependable, and not rediculously expensive. I highly recommend this place.

Was this review helpful? Yes
Oleg T, General Manager at Comfort Inn, responded to this review

Dear Brenda, We would like to thank you for your kind words. We look forward to satisfying each and every one of our guests, and to hear it from the guests themselves about their positive experiences is very rewarding. We look forward to your future stays with us. Good luck to your daughter during the finals at Smith College! Kind... More

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Additional Information about Comfort Inn

Also Known As:
Comfort Hotel
Comfort Hotel Hadley
Quality Inn Hadley
Comfort Inn Hadley
Hadley Quality Inn
Address: 237 Russell Street, Hadley, MA 01035 (Formerly Quality Inn)
Phone Number:
Location: United States > Massachusetts > Hampshire County > Hadley
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 hotels in Hadley
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Official Description (provided by the hotel):
Conveniently located on Route 9, the hotel is within minutes of the Five Colleges area, which includes the University of Massachusetts Amherst, Hampshire College, Smith College, Amherst College and Mt. Holyoke College. The hotel offers Comfort Sunshine Breakfast, Heated Indoor Pool and wireless internet access in all guest rooms. ... more   less 
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