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Howard Johnson Express Inn - Amherst Hadley

2.0 of 5
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401 Russell Street/I-91, I-91 Ex 19 & Rt-9, Hadley, MA 01035
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Howard Johnson Express Inn - Amherst Hadley
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Ranked #6 of 7 Hotels in Hadley
A recent review
3 of 5 stars reviewed yesterday
T8342AFmichellew Boca Raton, Florida
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395 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Boca Raton, Florida
2 reviews
3 of 5 stars Reviewed yesterday NEW

We stayed here on a family trip because of the reasonable price and the location. The rooms were average - the maid service was good, but there are only two twin beds in the rooms making sharing uncomfortable. In addition the wireless internet was spotty. The breakfasts were complimentary and although we only took a small snack, the selection was... More 

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Springfield, New Jersey
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

The staff were very nice! Room was clean. Breakfast was decent and had various choices of morning chow. I would stay here again.

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NH
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stay at this hotel annually for an event at the Tri County Fairgrounds, While there are places closer, Having out dogs with us, this place fits the bill. Rooms are clean, Staff pleasant, grounds well cared for and a great pool ( outdoor) for the hot July week we are there. Manager was quick to respond to a problem... More 

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Albuquerque, New Mexico
1 review
3 of 5 stars Reviewed 1 week ago

Although overall this HoJo was quite satisfactory and location was ideal for my business travel, I was very disappointed with the breakfast service. I am dairy-free and gluten-free and so know that it's always a challenge for me to find food I can eat. The breakfast here was very limited and full of gluten gut bombs - waffles, bagels, donuts.... More 

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3 of 5 stars Reviewed 1 week ago

Room was adequate. Was stale and worn. Needs to be upgraded. Not what I'd expect for the $$$. The bath / shower was chipped and way past needing to be refurbished. The room lacked outlets. Had to remove plugs from a surge protector to charge the phone.

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Atlantic Beach, New York
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

Room clean but carpet stained. Pool and surrounding area lovely. Not enough pool towels. Towels in room not thick enough and were rough. A frig in room would have been nice. I could have had one for $12. Per night which is too much for a frig. Breakfast fine. Coffee good.

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Boston, Massachusetts
2 of 5 stars Reviewed 2 weeks ago

We recently stayed at the Hadley HoJo for two nights, occupying four rooms. Three of the rooms were fine, but we had a few problems with the fourth, which was a pet-friendly room. There was food on the floor at check in. Maids were very slow to bring towels on second day (they were not able to leave towels or... More 

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GM H, General Manager at Howard Johnson Express Inn - Amherst Hadley, responded to this review

Thank you for taking the time to let us know about your experience with our pet friendly rooms. I can completely understand your frustration with the stay and certainly can empathize. Your feedback will not go unnoticed and I will be bringing it to the attention of my staff right away. Thank you once again for helping us improve our... More 

Travelers are raving about these Hadley hotels

Beverly, Massachusetts
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

We were travelling with our daughter's softball team. The hotel offered the team a group discount so we did not choose this hotel personally. Our expectations were somewhat low after reading some of the reviews on trip adviser. We arrived in the early evening and were greeted personally by the front desk. We were offered a selection of rooms. When... More 

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