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All 7 Hadley hotels

Howard Johnson Express Inn - Amherst Hadley

2.0 of 5 Hotel   |   401 Russell Street/I-91, I-91 Ex 19 & Rt-9, Hadley, MA 01035
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Ranked #6 of 7 hotels in Hadley
A recent review
3 of 5 stars reviewed yesterday
FLBeachBumEveryMay Maple Shade, New Jersey
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283 people have reviewed this hotel

Traveler rating
    55
    81
    71
    44
    32
See reviews for
132
28
31
53
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
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English first
Maple Shade, New Jersey
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed at this hotel because they were dog friendly and I did pay an extra $20 a night for 3 nights to have my little dog stay with me. These rooms need improvement~! New rugs, newer TV, new furniture and a safer bathroom floor. I slipped on the bathroom floor & almost broke my leg. I think the TV... More

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 1 week ago

The people were very nice. My problem was the dirty tub (hair) and empty potato chip bags near the night stand. Everything else seemed good.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Grand Turk
2 reviews
2 of 5 stars Reviewed 1 week ago

My daughter and I just stayed at the Howard Johnson's in Hadley, MA in June 2014. We chose the hotel because my daughter had her dog with her and this Howard Johnson's accepted pets. The pluses >The front desk staff were pleasant and they accepted pets. The lobby decor was fair but I didn't expect fancy, after all HoJo is... More

Was this review helpful? Yes
Maylin C, Front Office Manager at Howard Johnson Express Inn - Amherst Hadley, responded to this review

Thank you for taking the time to review our hotel. I am sorry you were unhappy with your room. I would like to let you know that we are aware that some of the mattresses need to be replaced, and we are hoping to have new ones by the end of the year! I hope you will choose to stay... More

Somers, New York, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We booked a double room for Parents Weekend at UMASS. The room was antiquated - carpet was old and dirty (I refused to walk barefoot), beds were horrible and I've seen better bathrooms in public rest stops! I could have put up with all of it except I paid a lot of money to sleep in this dump!

Was this review helpful? Yes 1
Maylin C, Front Office Manager at Howard Johnson Express Inn - Amherst Hadley, responded to this review

Thank you for reviewing your stay with us. I am sorry you were unhappy with your visit. Unfortunately, since our building is on the older side, some of our fixtures are a little worn. I hope you will choose to stay with us again the next time you visit the area. More

Hadley
1 review
2 of 5 stars Reviewed 4 weeks ago

A little run down and dirty. Could use some TLC. Staff seemed young, possibly it's an issue of experience.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Maylin C, Front Office Manager at Howard Johnson Express Inn - Amherst Hadley, responded to this review

Thank you for reviewing your stay with us. Although we do have a lot of young staff, (there are a lot of college students in the area!) we take extra care to make sure they are trained well and are able to assist guests to the best of their ability. I hope that you will choose to stay with us... More

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Additional Information about Howard Johnson Express Inn - Amherst Hadley

Address: 401 Russell Street/I-91, I-91 Ex 19 & Rt-9, Hadley, MA 01035
Phone Number:
Location: United States > Massachusetts > Hampshire County > Hadley
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Express Inn - Amherst Hadley 2*
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Also Known As:
Howard Johnson Express Hotel Hadley
Howard Johnson Hadley
Hadley Howard Johnson

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
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100

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