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All 7 Hadley hotels

Howard Johnson Express Inn - Amherst Hadley

2.0 of 5 Hotel   |   401 Russell Street/I-91, I-91 Ex 19 & Rt-9, Hadley, MA 01035
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44%
Ranked #5 of 7 hotels in Hadley
A recent review
4 of 5 stars reviewed 2 days ago
Steven H Portland, Maine
  • Reviews (273)
  • Photos (18)
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  • Room tips (23)
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273 people have reviewed this hotel

Traveler rating
    55
    75
    70
    42
    31
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128
27
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51
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Portland, Maine
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Met partner here for the weekend. Nice spacious rooms. The rooms are clean and updated. The pool is full-size with a true deep end! comfortable lounge chairs. The pool towels are small so you need a lot.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago

We stayed 5 nights during my brother's weeding. All rooms we occupied were great. We enjoyed our stay and liked the staff. All very young people that took their job very seriously. Thank you very much.

Was this review helpful? Yes
Maylin C, Front Office Manager at Howard Johnson Express Inn - Amherst Hadley, responded to this review

Thank you so much for reviewing the Howard Johnson in Hadley! I'm very glad you had a nice visit! Cleanliness and excellent guest service are what we strive for so it makes me very happy that you experienced both! We employee a lot of college students, and we are very happy with the professionalism that we get from our staff!... More

Goleta, California
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This place is great for dog owners, since the rooms face a large lawn area for dog walking. However, the walls are so thin, you can hear everything your neighbors say, even if they are not talking very loudly. Bring extra thick earplugs if you are planning on staying here.

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Maylin C, Front Office Manager at Howard Johnson Express Inn - Amherst Hadley, responded to this review

Thank yuo for reviewing your stay with us. I am sorry that the noise from the nearby rooms kept you awake. We do our very best to ensure that every guest has a pleasant night's sleep while they are ataying with us. Unfortunately, our pet friendly rooms are in the part of our building that was built in the 60s,... More

Worcester
1 review
2 of 5 stars Reviewed May 23, 2014 via mobile

Place was very dinghy and the decor and tv were out of date, not to mention stains on the carpet and burns, the pillow case had a stain on it and the guy behind the counter was to involved in his laptop with inappropriate music playing

Was this review helpful? Yes
Maylin C, Front Office Manager at Howard Johnson Express Inn - Amherst Hadley, responded to this review

Thank you for reviewing your stay with us. I am very sorry you were unhappy with your visit. Upon reading your review I immediately took action to deal with our employee who was on his computer. I can assure you that our guests are our number one priority and any situation like this is handled seriously. I would like to... More

Hadley
1 review
5 of 5 stars Reviewed May 22, 2014

Clean, comfortable accommodations. Helpful, courteous staff. Location was convenient to downtown Amherst, and several attractive restaurants were nearby. Price was competitive, and more reasonable than some nearby motels.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Maylin C, Front Office Manager at Howard Johnson Express Inn - Amherst Hadley, responded to this review

Thank you for reviewing the Howard Johnson in Hadley. Cleanliness and excellent customer service are what we strive for and I am very pleased to hear that you received nothing less! I hope we will see you again sometime! More

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Additional Information about Howard Johnson Express Inn - Amherst Hadley

Address: 401 Russell Street/I-91, I-91 Ex 19 & Rt-9, Hadley, MA 01035
Phone Number:
Location: United States > Massachusetts > Hampshire County > Hadley
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Express Inn - Amherst Hadley 2*
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Also Known As:
Howard Johnson Express Hotel Hadley
Howard Johnson Hadley
Hadley Howard Johnson

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
100

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