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All 7 Hadley hotels

Howard Johnson Express Inn - Amherst Hadley

2.0 of 5 Hotel   |   401 Russell Street/I-91, I-91 Ex 19 & Rt-9, Hadley, MA 01035
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Ranked #6 of 7 Hotels in Hadley
A recent review
4 of 5 stars Reviewed January 15, 2015
CrankyOleBroad Columbus, Ohio
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332 reviews from our community

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    87
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    38
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Columbus, Ohio
Contributor
14 reviews 14 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 15, 2015

I stayed here for 12 days recently while attending classes at UMass. Key for me is that this hotel is dog friendly. I asked for a corner room because the less he heard of other people the quieter he would be. they gave me room 130, which was perfect for our needs. I was able to simply open the sliding... More 

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Maylin C, Front Office Manager at Howard Johnson Express Inn - Amherst Hadley, responded to this review

Thank you for reviewing your recent stay at the Howard Johnson in Hadley! It seems like you had a satisfactory visit with us, and I'm very glad to hear that! I'd like to ease your mind about the cream cheese and butter in the breakfast - These items are kept refridgerated until they are taken out for the beginning of... More 

Oak Bluffs, Massachusetts
1 review
3 of 5 stars Reviewed December 31, 2014

We enjoy the HoJo in Hadley because it is very convenient to family and they are welcoming towards dogs. The price is right and we aren't 'punished' for having a dog by being given the worst room in the place. Instead, our room (and we have stayed twice in the same one) is convenient to the outside. My one observation... More 

Review collected in partnership with Howard Johnson

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Maylin C, Front Office Manager at Howard Johnson Express Inn - Amherst Hadley, responded to this review

Thank you for reviewing your stay here at the Howard Johnson in Hadley! I am glad that you and your family enjoy staying with us! I've taken note of the issues you had with your room and will have our maintenance staff check them out right away! I hope we will see you again soon! More 

Jericho, Vermont
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 2, 2014

We stayed here several times. Staff are always very friendly and helpful. I think they are usually college students. The hotel is very clean and well-maintained. This trip the elevator was acting-up and no matter which button was pushed it would always go to the fifth floor, then to the floor you wanted. Breakfast was slightly better than most. Dining... More 

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Maylin C, Front Office Manager at Howard Johnson Express Inn - Amherst Hadley, responded to this review

Thank you so much for reviewing your recent stay at the Howard Johnson in Hadley! We are always happy to hear that out repeat guests are satisfied! We have had the issue with the elevator addressed and fixed. We have also added some new equipment to our fitness room recently, so hopegully you'll get a chance to check it out... More 

Daniels, West Virginia, United States
Top Contributor
60 reviews 60 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed November 30, 2014

Made the reservation in advance. When I arrived, everything seemed to be normal except that when I went to my room it was like an ice box. I shut the A/C unit off and turned on the heat, then ventured out for dinner. When I returned, the room had just barely begun to warm up but had improved a little... More 

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Maylin C, Front Office Manager at Howard Johnson Express Inn - Amherst Hadley, responded to this review

Thank you for your feedback about your recent stay with us. I am sorry that you experienced some issues during your visit. We are aware that there are some rooms that receive poor Wifi signal, and as you stated, we should definitely be taking that into consideration when guests are checking in. We have also had our elevator company out... More 

New York City, New York
Top Contributor
123 reviews 123 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed November 23, 2014

Set a new record with changing rooms 5 (yes five) times until I found one that didn't resemble a fridge or smell like burnt jeans when I turned on the heater. What else? Average breakfast (cereal, porridge, breaded items, yoghurt) with no waffles, fruit or range of hot drinks. Old School television showing what ever came before the days of... More 

Was this review helpful? Yes
Maylin C, Front Office Manager at Howard Johnson Express Inn - Amherst Hadley, responded to this review

Thank you for reviewing your stay with us. I am sorry that we did not meet your expectations. We did just have our cable updated to a newer package, and during the transition there were some connectivity issues with a couple channels that have been sorted out by the cable company. I hope that you will give us another chance... More 

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Additional Information about Howard Johnson Express Inn - Amherst Hadley

Address: 401 Russell Street/I-91, I-91 Ex 19 & Rt-9, Hadley, MA 01035
Phone Number:
Location: United States > Massachusetts > Hampshire County > Hadley
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Express Inn - Amherst Hadley 2*
Number of rooms: 100
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Also Known As:
Howard Johnson Express Hotel Hadley
Howard Johnson Hadley
Hadley Howard Johnson

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