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Courtyard Hadley Amherst

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423 Russell Street, Hadley, MA 01035
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Courtyard Hadley Amherst
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Courtyard Hadley Amherst
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114 reviews from our community

Traveler rating
    58
    42
    12
    2
    0
See reviews for
51
19
5
29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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New Berlin, Wisconsin, United States
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is currently near the end of some pretty significant inside renovations. The carpet is brand new, the lobby is brand new and they are even building a lounge. For the "inconvenience" of the renovations i got a free breakfast and i wasn't inconvenienced. This was a very quite hotel and the front desk staff was very pleasant and... More 

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Avondale, Pennsylvania
Top Contributor
137 reviews 137 reviews
33 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for 2 nights during a visit to Amherst. Hotel was under construction but the staff went out of there way to accommodate and ensure everyone was comfortable. Rooms were more spacious but sparsely furnished as average for this grade hotel. Wifi was easy to access and fast. Easy location once you get the hang of where to enter... More 

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Boston, Massachusetts
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We arrived in this hotel in one of the many snowstorms this year. This was our second stay at this location. The front desk staff were helpful and easy to deal with right from the beginning. They are under going renovations so we di did not spend very much time outside of the room in the hotel this stay. They... More 

Was this review helpful? Yes 1
Providence, Rhode Island
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 11, 2015

we stayed here one night to see a show in northampton. everything was fine, very friendly staff at check in and thoughtout the stay. the pool and hot tub were well kept and functioning properly. there is a nice view from the rooms on the backside of the hotel. the location was good for access to amherst or northampton. there... More 

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Contributor
19 reviews 19 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 8, 2015

Perfect location when visiting the UMass Amherst area. Easy access to find. Room was spacious, comfortable, and quiet. No complaints with the breakfast buffet in typical Marriott fashion. The bar is a tad small but sufficient. Many dining options in the area.

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02468
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 3, 2014

As a marriott platinum I arrived to a cheery front desk, but I could not get a complimentary bottle of water. This place is fine but how do you say it needs updating in a nice way : TLC! My special upgraded room did not exist, but I did get a room with a no charge leaky sink. See as... More 

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Sean W, General Manager at Courtyard Hadley Amherst, responded to this review

It sounds like we simply didn't wow you. I'm very sorry for that, and will discuss the items you found with the team. no excuses, we just have to be better than that. Our renovations start in just 3 weeks, please consider giving us another opportunity to impress you, as we really do strive to be memorable here in Hadley.... More 

Cumming, GA
Top Contributor
212 reviews 212 reviews
91 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed November 1, 2014

The hotel doesn't look like a Courtyard when you pull up. It's is very quant. The lobby is huge, but not of the renovated modern design variety of most CY hotels. They have the buffet breakfast with omlete station and a waitress. It was actually a pleasant change. Although it follows the old design - it's immaculate. Nice gym and... More 

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Sean W, General Manager at Courtyard Hadley Amherst, responded to this review

Thank you for your nice comments. We are about to renovate everything, but we are excited to be keeping our unique feel. We will update our photos for you to see in a matter of weeks. Thanks Again, More 

Hong Kong
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 31, 2014

Spent a few nights here while doing the last minute rounds at the mall shops before sending our daughter off to boarding school. The rooms were clean, beds comfortable, service warm and efficient, an all around good place to stay if you're in the area. Great breakfast selection (I know, they're all quite similar) but this one was just better!... More 

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Brookline, Massachusetts
Top Contributor
67 reviews 67 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 14, 2014

Very clean and comfortable room. The lobby, restaurant, bar and business center are in the same open area. There is a lovely outdoor seating area in the back overlooking fields and trees. The pool was on the small diazepam, but worked well for water exercises or for kids to play. The whole indoor pool area was clean and comfortable. Lots... More 

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Sean W, General Manager at Courtyard Hadley Amherst, responded to this review

Thank you! I've shared your comments with the team and we appreciate your enthusiasm. I agree the Cineplex is terrific, next time try Mcray's farm with the kids, They will Love it! More 

Boston, Massachusetts
Contributor
12 reviews 12 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 29, 2014

From the minute I made my reservation to the minute we checked out; our experience was outstanding. The rooms were large, comfortable, the food and drinks were great. The staff was friendly, and helpful.

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