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Courtyard Hadley Amherst

3.0 of 5 423 Russell Street, Hadley, MA 01035
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Certificate of Excellence 2014
Courtyard Hadley Amherst
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Courtyard Hadley Amherst
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Courtyard Hadley Amherst
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109 reviews from our community

Traveler rating
    55
    40
    12
    2
    0
See reviews for
48
18
5
28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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02468
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 3, 2014

As a marriott platinum I arrived to a cheery front desk, but I could not get a complimentary bottle of water. This place is fine but how do you say it needs updating in a nice way : TLC! My special upgraded room did not exist, but I did get a room with a no charge leaky sink. See as... More 

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Sean W, General Manager at Courtyard Hadley Amherst, responded to this review

It sounds like we simply didn't wow you. I'm very sorry for that, and will discuss the items you found with the team. no excuses, we just have to be better than that. Our renovations start in just 3 weeks, please consider giving us another opportunity to impress you, as we really do strive to be memorable here in Hadley.... More 

Cumming, GA
Top Contributor
190 reviews 190 reviews
83 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed November 1, 2014

The hotel doesn't look like a Courtyard when you pull up. It's is very quant. The lobby is huge, but not of the renovated modern design variety of most CY hotels. They have the buffet breakfast with omlete station and a waitress. It was actually a pleasant change. Although it follows the old design - it's immaculate. Nice gym and... More 

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Sean W, General Manager at Courtyard Hadley Amherst, responded to this review

Thank you for your nice comments. We are about to renovate everything, but we are excited to be keeping our unique feel. We will update our photos for you to see in a matter of weeks. Thanks Again, More 

Hong Kong
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 31, 2014

Spent a few nights here while doing the last minute rounds at the mall shops before sending our daughter off to boarding school. The rooms were clean, beds comfortable, service warm and efficient, an all around good place to stay if you're in the area. Great breakfast selection (I know, they're all quite similar) but this one was just better!... More 

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Brookline, Massachusetts
Top Contributor
66 reviews 66 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 14, 2014

Very clean and comfortable room. The lobby, restaurant, bar and business center are in the same open area. There is a lovely outdoor seating area in the back overlooking fields and trees. The pool was on the small diazepam, but worked well for water exercises or for kids to play. The whole indoor pool area was clean and comfortable. Lots... More 

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Sean W, General Manager at Courtyard Hadley Amherst, responded to this review

Thank you! I've shared your comments with the team and we appreciate your enthusiasm. I agree the Cineplex is terrific, next time try Mcray's farm with the kids, They will Love it! More 

Boston, Massachusetts
Contributor
11 reviews 11 reviews
4 hotel reviews
5 of 5 stars Reviewed September 29, 2014

From the minute I made my reservation to the minute we checked out; our experience was outstanding. The rooms were large, comfortable, the food and drinks were great. The staff was friendly, and helpful.

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USA
Top Contributor
52 reviews 52 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed September 20, 2014

We stayed here for one night while traveling to Boston, MA. I didn't have any complaints about this hotel and we have been staying at Marriotts for a while. It's nice that they have a complimentary coffee station, and a quiet fireplace area. It's nice in the pool area that they have a shower station. We enjoyed the breakfast buffet... More 

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Dallas, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 18, 2014

I've stayed here several times- both on business and with family when we have travelled to the Amherst area. Really superior hotel for the money. It is centrally located on Rte.9- near Amherst; but also 20 min. from Northampton and is right across the entrance ramp to 116N that takes you to UMass and points North. Good sized hotel; but... More 

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Connecticut
Top Contributor
58 reviews 58 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 1, 2014

Was going to pass this off as average as its location on Rte 9 is less than awe-inspiring but then took a look around the grounds before I departed. If you have a large gathering- for a family wedding, or reunion this hotel has a decent size patio with round tables and chairs and a few chaise lounges overlooking a... More 

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Top Contributor
225 reviews 225 reviews
31 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed August 23, 2014

Front desk staff lacks some people skills. They are acceptable but all that we encountered seemed to avoid eye contact and were not very accommodating. Housekeeping and maintenance were much better at acknowledging guests. Hotel is older and shows some wear and tear. Furniture in the room was in poor condition. Very small hotel and was full when we were... More 

Was this review helpful? Yes 1
Sean W, General Manager at Courtyard Hadley Amherst, responded to this review

I'm diaspointed that our team did not make you feel more welcomed. Thank you for taking the time to let us know about your experience. I will gladly use your comments to remind my team to be more friendly. More 

California
Senior Contributor
37 reviews 37 reviews
28 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 8, 2014

Friendly staff, large quiet rooms, good beds, cold fridge, and very conveniently located to Amherst and UMass Amherst. Many restaurants nearby. Yet not too commercial of an area -- behind the property is a nice wooded area. The guest room WiFi was fine. Now, about those bath towels. They are not 100% cotton, only 84%, and you will realize this... More 

Was this review helpful? Yes 1
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Additional Information about Courtyard Hadley Amherst

Address: 423 Russell Street, Hadley, MA 01035
Location: United States > Massachusetts > Hampshire County > Hadley
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Hadley Amherst 3*
Number of rooms: 96
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Also Known As:
Courtyard Hadley Amherst Hotel Hadley
Hadley Courtyard
Hadley Marriott

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