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All 7 Hadley hotels

Holiday Inn Express Amherst-Hadley

2.5 of 5 Hotel   |   400 Russell Street, Hadley, MA 01035
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Holiday Inn Express Amherst-Hadley
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Ranked #3 of 7 hotels in Hadley
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
TTrust Goleta, California
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118 people have reviewed this hotel

Traveler rating
    34
    49
    24
    5
    6
See reviews for
57
13
9
20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Goleta, California
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I love this hotel. Free breakfast that includes omelets, potatoes, pancakes, cinnamon rolls (you HAVE to try these!), muffins, toast, and all sorts of drinks. And free daily cookies around 3 p.m. It is close to the Hampshire Mall, however, you have to jaywalk to get to the mall (there aren't any intersections close by). The room was very comfortable... More

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Bronx, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Hotel is clean and bright. Furniture is clean/attractive and room is set up well (although I moved the ottoman after I crashed into the second time). Comfortable bed, nice large bathroom with plenty of towels and shelves to get stuff out of the way. Stayed on the third floor, away from revelers and it was quiet. Front desk staff were... More

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Mahwah, New Jersey
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 19, 2014

I stayed here for a local conference taking place at UMass. The hotel was a straight shot down 116 from the college campus, less than two miles. Parking was plentiful. Check-in was very smooth and pleasant. My room, with two queen beds, was spacious and clean. I had friend stayed at the hotel on campus and our room was more... More

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Baltimore, MD
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 21, 2014

We were in town for a wedding. Staff was friendly and helpful. Hotel was clean, including all the common areas. Our suite room was spacious. Free breakfast was plentiful and well stocked. Located on a main road so lots of local dining options and a short drive to the college campuses. Would stay here again!

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Potsdam, New York
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 20, 2014

This hotel seems quite new, and it is lovely. It was very close to Amherst College, and our room was clean and spacious. There were ample pillows, and our duvet was soft and comfortable. Breakfast was good, including some hot dishes like pancakes. The staff was friendly, and we would love to stay here again.

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Texas
Senior Contributor
47 reviews 47 reviews
47 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed October 27, 2013

In this gorgeous area of Western Massachusetts – amid autumn colors, beautiful campuses, and historic towns – it’s sometimes difficult to find lodging that’s not overpriced or undermanaged. In this case – as with most IHG properties that we choose – the price and management were both excellent: large, comfortable rooms (including work space if needed); professional, helpful and eager... More

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Alexandrea W, Front Office Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Dear TexasPadre, Thank you for staying with us for your recent four night stay. We are so elated to hear that you not only enjoyed the town and area but your enjoyed your stay as well. The staff was so pleased to hear that they were able to assist you with anything you needed. We do apologize about the disruption... More

Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed October 15, 2013

I recently stayed here with a large tour group. Many hotels are unprepared to handle close to 50 people arriving at the same time. All the keys were ready and 4 employees helped handle the luggage. In the morning the breakfast was excellent and the staff kept up with the demand. The rooms are beautiful. Overall it was a great... More

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Alexandrea W, Front Office Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Dear John L, Thank you for choosing us to stay with for your recent trip into Amherst-Hadley. We were so touched by your kind words about our staff and rooms. We are so elated to hear that you enjoyed your stay and we do hope to see you again! More

NY
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 14, 2013

Overall i would have given a 4, but there was a lack of supplies in the room - Tissues, toilet paper. Overall the room was spacious, the bed was OK. Internet was good and the Free breakfast was good, exceot they need more seating for busy times.....

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Alexandrea W, Front Office Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Dear Tootsy J, Thank you so much for staying with the us for your recent visit to the area. I am pleased to hear that you enjoyed the room and breakfast that we offer in the morning complimentary with your stay. I am concerned with the lack of supplies that you were missing in your room. We do appreciate comments... More

uncasville
1 review
1 of 5 stars Reviewed October 6, 2013

a horrible loud water drip outside our room made sleep only possible when we masked the noise by leaving the television on . we finally notified the front desk and requested that they come to our room to witness the situation first hand. they chose not to and was told that resolution was not available since a manager was not... More

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Alexandrea W, Front Office Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Dear Timothee2013, We do sincerely apologize that you did not experience a restful night’s sleep while staying with us. I do know my general manager was on property around 7:30am to resolve technical issues. We apologize that we missed speaking with you before your departure. It is greatly appreciated that you brought this our attention. If you would be so... More

Tucson, Arizona
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 29, 2013

I had my wedding at The Lord Jeffery Inn, so I chose the Holiday Inn Express as the hotel for my wedding party and wedding guests since the Inn is pricey. The location is very close to the campus area- less than a 5 minute drive. There is a Target and Walmart near the hotel too so we did not... More

Was this review helpful? Yes 1
Alexandrea W, Front Office Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Dear Pinkblink, We were so happy that you made the Holiday Inn Express and Suites your choice for your overnight guests who were coming into town for your special day. We are so pleased to hear that the staff could assist you and that you enjoyed your room as well. We greatly appreciate the kind words and do hope to... More

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Additional Information about Holiday Inn Express Amherst-Hadley

Also Known As:
Holiday Inn Express Amherst-Hadley Hotel Hadley
Holiday Inn Express Amherst-Hadley Hotel
Holiday Inn Express Hadley
Holiday Inn Hadley
Hadley Holiday Inn
Address: 400 Russell Street, Hadley, MA 01035
Phone Number:
Location: United States > Massachusetts > Hampshire County > Hadley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 hotels in Hadley
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Amherst-Hadley 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Amherst/Hadley, is located in the Pioneer Valley, conveniently situated near Amherst, Hampshire, Mount Holyoke, Smith College, and the University of Massachusetts. Our 100 rooms include a business class floor and 22 suites. Enjoy complimentary, deluxe 'Smart Start' breakfast, including hot items; wireless high-speed Internet; and use of our indoor pool and fitness room. Explore all our area has to offer and Stay Smart at the Holiday Inn Express Hotel & Suites. ... more   less 
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