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All 7 Hadley hotels

Holiday Inn Express Amherst-Hadley

2.5 of 5 Hotel   |   400 Russell Street, Hadley, MA 01035
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Holiday Inn Express Amherst-Hadley
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Ranked #3 of 7 hotels in Hadley
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
J T Williamsburg, Virginia
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127 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Williamsburg, Virginia
Senior Contributor
26 reviews 26 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a great location for Amherst and Northampton areas. We stayed here 3 nights in June. Rooms were clean, well appointed and the entire motel was well maintained. The staff was friendly and accommodating. Plenty of good spots to eat within a 3 mile radius and a Whole Foods grocery is nearby. We will stay here again on our... More

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Bristol, Connecticut
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for 2 nights on the weekend because a friend was getting married in town. Here's my assessment: Location: Conveniently located on Route 9 with easy access to Amherst, Hadley, and Northampton. Perfect for that area. Parking: Plenty of it Amenities: Did not use the hot tub or pool. The patio area was nice. We used that a... More

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Farmington, Connecticut
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Room was clean and well maintained - towels galore. The cooling system unlike most hotels was functional and kept the room very cool on this very hot and muggy evening. Great parking and easy access to rooms. Very good and convenient location if visiting Amherst College. Breakfast was excellent. I would stay here again if given the chance. Only down... More

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Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Dear Dave, Thank you for highlighting what you found to be the strengths of our facility, I appreciate the acknowledgment of what worked well for you! Per our fitness room: We try to do our best with offerings for the limited space - the (2) treadmills, (2) elliptical machines, yoga ball and workout bench with free-weights is a basic package,... More

Waterford, Connecticut
Senior Reviewer
6 reviews 6 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent the night recently and were happy with our stay. The room was clean and well stocked. The outside patio was a pleasure to sit on while drinking a cup of their coffee. The breakfast wasn't the greatest but it was okay. My only complaint was the first floor room we stayed in didn't have dark curtains to close... More

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Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Dear Susan, I'm glad you had time to enjoy the courtyard, it's a wonderful feature of the property! I am sorry you found our breakfast to be just, OK. I would love to talk more and see what you might recommend, as we're always trying to find ways to improve overall service. As for the blackout curtains in the room,... More

Glenview, Illinois
17 reviews 17 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have been a little leery of this chain of late, but this is a spanking clean modern place. The room was spacious and nicely furnished.the pool was closed during our stay. The breakfast is just okay. The usual egg patty, razor thin bacon slices, cereal and bread/bagels. The breakfast space is very nice. You can do much worse!

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Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Dear Chic, Thank you! I'm glad you gave the HIE brand another go. I apologize we didn't have our pool up at the time you were looking to enjoy it, but I'm very happy you found our facility to be clean, modern, and up to your standards. Hopefully when you are back in the area you will come visit us... More

Stratford, Connecticut
2 reviews
3 of 5 stars Reviewed June 20, 2014

We picked this hotel for our anniversary get-away even though it was on the expensive side because they had a "beautiful hot tub and indoor pool." But, we were disappointed to find out that the hot tub was closed and the pool water was so cold I couldn't get in. The desk clerk didn't bother to tell us that the... More

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Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

I'm terribly sorry for the inconvenience you encountered at our facility. Our website was updated with a travel advisory due to our hot tub being down for repair, but nonetheless, I'm disappointed you were not able to experience the hotel the way you had envisioned it. I'd love to speak with you to arrange something nice for a future date... More

Framingham, Massachusetts
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 17, 2014

My wife and I stayed there on June 9, 2014 for one evening. It was pleasantly spacious, clean, well appointed and well maintained. I was very impressed and would stay there again. Though the coffee was a little weak, having a quick bite before departing was also nice.

Was this review helpful? Yes 1
Top Contributor
80 reviews 80 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 19, 2014

Stayed here for 3 nights while I was helping my daughter pack up to come home for the summer. The front desk employees were helpful and friendly as always. I asked for a room on the first floor and it was very nice - much easier than using the elevator and pulling suitcases. They had a nice table of cookies,... More

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Danvers, Massachusetts
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 14, 2014

This hotel is clean, comfortable, and convenient. The staff welcomed us warmly, and this feeling lasted throughout our stay. The wi-fi was somewhat weak, but other than that the stay was very nice. Professionally managed hotel.

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Top Contributor
59 reviews 59 reviews
39 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed May 1, 2014

Delightful little hotel - completely self service, one has to just eat breakfast to know what self service means! They have an automatic pancake maker, that actually makes pancakes on its own! A first time experience for me...Large rooms, very comfortable bathrooms, sparkling clean, on the main highway - a great choice for parents like me taking their children to... More

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Additional Information about Holiday Inn Express Amherst-Hadley

Address: 400 Russell Street, Hadley, MA 01035
Phone Number:
Location: United States > Massachusetts > Hampshire County > Hadley
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Amherst-Hadley 2.5*
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Also Known As:
Holiday Inn Express Amherst-Hadley Hotel Hadley
Holiday Inn Express Hadley
Holiday Inn Hadley
Hadley Holiday Inn

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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Amherst/Hadley, is located in the Pioneer Valley, conveniently situated near Amherst, Hampshire, Mount Holyoke, Smith College, and the University of Massachusetts. Our 100 rooms include a business class floor and 22 suites. Enjoy complimentary, deluxe 'Smart Start' breakfast, including hot items; wireless high-speed Internet; and use of our indoor pool and fitness room. Explore all our area has to offer and Stay Smart at the Holiday Inn Express Hotel & Suites. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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