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Hampton Inn Hadley-Amherst

Certificate of Excellence
2.5 of 5
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24 Bay Road, Hadley, MA 01035
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Hampton Inn Hadley-Amherst
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Ranked #1 of 7 Hotels in Hadley
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Rita H Lorain, United States
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331 reviews from our community

Traveler rating
    183
    114
    26
    5
    3
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144
58
27
66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lorain, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

The hotel was quiet. The setting was like being in the country yet you were really in the city. It was easy to get on the freeways to get to our day trips. I would recommend this hotel for your central location and ease of getting on and off the freeway.

Review collected in partnership with Hampton

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Kent, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

A Very helpful and courteous staff went out of there way to take care of my refrigerated meds needs by keeping the travel ice packs in their freezer to refreeze for the next days travel. They also kept my refrigerated meds in a secure refrigerator and made them available 24/7 for my needs.

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Albany, NY, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This was a very nice hotel, with easy access. The first thing I noticed was the parking lot was much larger than a lot of Hampton Inns where I have stayed. The lobby and breakfast area were both neat & clean, and the staff was very helpful with informing me on what was around the hotel (food wise). I really... More 

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Pleasanton, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Cleanliness and friendliness are important attributes that we seek, and Hampton delivered both excellently. Our stay was very enjoyable as a result. We will stay at this hotel again. Keep up the good work.

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Newtown, Pennsylvania, United States
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very nice hotel. Pleasant employees. Clean rooms. Decent breakfast, but could be a little better. Will stay here again while our child is at UMass. One of the closest hotels to school and one of the nicest for reasonable rates.

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Austin, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

5 years visiting and business travel and this was the best hotel for overall value, friendliness, and ease of booking I have had. From the fist moment we arrived we were greeted with a genuine regard and treated to an efficient and professional check-in. Furnishings in Lobby and throughout Hotel are excellent and inviting. Room was clean and ready. Amenities... More 

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Kalispell, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent Stay and a great & helpful staff! I will stay there again next time I'm in the area! I arrived late and I had no problems. I was checked in and in the room within 5 minutes of arrival. Breakfast was good for a simple complimentary breakfast (as good as I would get at any other hotel in the... More 

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Quincy, MA, United States
2 reviews
4 of 5 stars Reviewed March 25, 2015

The Hadley Hampton Inn is a great location and great value. The hotel has easy access to Northampton and Amherst. The rooms are clean and well appointed although the noise from the room upstairs was quite loud. The lobby was nice and the breakfast good for a complimentary breakfast.

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beriley, General Manager at Hampton Inn Hadley-Amherst, responded to this review

Hello Eric G, Thanks for choosing our hotel for your stay in the area. I am really pleased you enjoyed your stay. In the future if you experience any problems such as the noise issue please call the front desk attendant. They will be happy to assist you. Thanks for taking the time to review our hotel. Betsy Riley General... More 

Ann Arbor, Michigan
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 25, 2015

Hotel is just fine - clean and the staff were polite. There is nothing special about it and the ventilation did not work well - the fan blew cold air regardless of the temperature set on the thermostat. Pillow were also not comfortable.

Review collected in partnership with Hampton

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beriley, Manager at Hampton Inn Hadley-Amherst, responded to this review

Hi HenriettaPhil, I am pleased that you chose our hotel for your stay in the Hadley area. Our breakfast is a great amenity and I am pleased you enjoyed it. It is our goal to give everyone the ultimate guest experience. I am sorry we missed that mark on your stay. I will make certain to have the heating unit... More 

Boston, United States
1 review
4 of 5 stars Reviewed March 18, 2015

Arrived at hotel at 3am in the morning and was greeted by a great person waiting on me. Went to room and fell asleep and woke up to noise coming from wall by window. Because it was so early in the morning decided to wait until after 8 or 9am. Explained noise to front desk and they offered night for... More 

Review collected in partnership with Hampton

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beriley, General Manager at Hampton Inn Hadley-Amherst, responded to this review

Hello Ronald R, I am happy to see that you received a great welcome. However, I am sorry it took longer than expected to get the service that you needed. I will be taking time to follow up with my staff to ensure more efficient and timely responses. Thank you for your review. Your comments will help to keep us... More 

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