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Hampton Inn & Suites Greenfield

2.5 of 5 184 Shelburne Rd, Greenfield, MA 01301
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Certificate of Excellence 2014
Hampton Inn & Suites Greenfield
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Hampton Inn & Suites Greenfield
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194 reviews from our community

Traveler rating
    97
    65
    23
    8
    1
See reviews for
77
36
18
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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lisbon, United States
1 review
5 of 5 stars Reviewed 1 week ago

the staff at this location were the friendly-est i have ever met they smile all the time and always ask if there is anything they could get for me,the hotel is very clean and always smells good ,the breakfast was a big plus .i travel 200 plus days a year and i always will stay at the hampton inn in... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Hampton_Inn_Gfima, FD at Hampton Inn & Suites Greenfield, responded to this review

Thank you for responding to the recent survey regarding your visit to Hampton Inn & Suites Greenfield, MA. I appreciate you taking the time to complete it. I am pleased that you were extremely satisfied with our hotel and that our Team Members exceeded your expectations. We believe that our Team Members are one of the reasons that Hampton Inn... More 

Massachusetts
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was perfectly located with a 99 restaurant next door. The room and bed were very comfortable. The only thing was it was a little noisy in the hall and the refrigerator in the room made a buzzy sound. But overall, I enjoyed my stay.

Review collected in partnership with Hampton

Was this review helpful? Yes
Hampton_Inn_Gfima, FD at Hampton Inn & Suites Greenfield, responded to this review

Thank you for responding to the recent survey regarding your visit to Hampton Inn & Suites Greenfield, MA. I appreciate you taking the time to complete it. I am pleased that you were extremely satisfied with our hotel and that our Team Members exceeded your expectations. We believe that our Team Members are one of the reasons that Hampton Inn... More 

East Hampton, New York
1 review
5 of 5 stars Reviewed 1 week ago

The breakfast attendant was amazing. Pat, she really made the stay feel so like home. Was so sweet with the kids. Kept up well with everything. Food was fresh. Plenty to choose from. Fresh fruit and hot yummy food. Same for front lobby. Hotel was very clean.

Was this review helpful? Yes
Hampton_Inn_Gfima, FD at Hampton Inn & Suites Greenfield, responded to this review

Thank you for responding to the recent survey regarding your visit to Hampton Inn & Suites Greenfield, MA. I appreciate you taking the time to complete it. I am pleased that you were extremely satisfied with our hotel and that our Team Members exceeded your expectations. We believe that our Team Members are one of the reasons that Hampton Inn... More 

Philadelphia, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a pleasant, comfortable stay with out 3 kids. Hotel staff were friendly and helpful, 24-hour coffee and water in the lobby were a nice plus, and the free breakfast was far better than most. When we first pulled in (at night) the area seemed a bit questionable, but the hotel itself is lovely, and when we departed the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Hampton_Inn_Gfima, FD at Hampton Inn & Suites Greenfield, responded to this review

Thank you for responding to the recent survey regarding your visit to Hampton Inn & Suites Greenfield, MA. I appreciate you taking the time to complete it. I am pleased that you were extremely satisfied with our hotel and that our Team Members exceeded your expectations. We believe that our Team Members are one of the reasons that Hampton Inn... More 

Northfield, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Made the best of a Thanksgiving day power outage by taking the turkey to my daughters house for a great meal and then staying overnight at the Hampton Inn. It was a full house there but it was quiet, super clean and comfortable.

Review collected in partnership with Hampton

Was this review helpful? Yes
Hampton_Inn_Gfima, FD at Hampton Inn & Suites Greenfield, responded to this review

Thank you for responding to the recent survey regarding your visit to Hampton Inn & Suites Greenfield, MA. I appreciate you taking the time to complete it. I am pleased that you were extremely satisfied with our hotel and that our Team Members exceeded your expectations. We believe that our Team Members are one of the reasons that Hampton Inn... More 

Litchfield, Connecticut
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We needed a good hotel half way between our Connecticut home and Woodstock, VT because of the storm warning the day before Thanksgiving. The Hampton Hotel in Greenfield was a good choice. It was a bit pricey for a 3 star, but it was quiet and clean.

Review collected in partnership with Hampton

Was this review helpful? Yes
Hampton_Inn_Gfima, FD at Hampton Inn & Suites Greenfield, responded to this review

It really means a lot to us to hear what our guests have to say. We take the feedback very seriously and strive to go above and beyond for you, on each and every stay. Please allow me this opportunity to apologize for any inconveniences you experienced during your stay. Your comments are important to the success of our organization,... More 

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

overpriced. furniture was like sitting on rocks. location was convenient. interstate ramp outside the room window was noisy. convenient location. probably would not stay there again. staff efficient & courteous. rooms were clean. breakfast was great. parking was convenient. cancellation policy was onerous.

Review collected in partnership with Hampton

Was this review helpful? Yes
Hampton_Inn_Gfima, FD at Hampton Inn & Suites Greenfield, responded to this review

It really means a lot to us to hear what our guests have to say. We take the feedback very seriously and strive to go above and beyond for you, on each and every stay. Please allow me this opportunity to apologize for any inconveniences you experienced during your stay. Your comments are important to the success of our organization,... More 

Florida, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

could have been cleaner especially when we got off the elevator and in the breakfast room.T.V. kept going off. Hair dryer in room caught fire. The staff made arrangements for a room comp. I will go back because they seemed sincere. Everyone can have a bad day from time to time

Review collected in partnership with Hampton

Was this review helpful? Yes
Hampton_Inn_Gfima, FD at Hampton Inn & Suites Greenfield, responded to this review

It really means a lot to us to hear what our guests have to say. We take the feedback very seriously and strive to go above and beyond for you, on each and every stay. Please allow me this opportunity to apologize for the inconveniences you experienced during your stay. Your comments are important to the success of our organization,... More 

Boston, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

A clean hotel in a city without a lot of other acceptable options. I only stayed one night and never tried the fitness center, the pool, or any of the other services/amenities. I can tell you that the complimentary breakfast choices are pretty meager. I've stayed in other Hampton Inns that were cheaper but had much better breakfast offerings. Nevertheless,... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
New York City, New York
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I found this Hampton Inn to be first rate in what you look for when traveling. Well maintained grounds when you drive up. A clean well thought out lobby. Pleasant greeting by a professional when you check in. Clean hallways and exceptionally clean, well maintained rooms. Well supplied bathroom. Very well lit especially for the ladies to makeup. We stayed... More 

Was this review helpful? Yes
Hampton_Inn_Gfima, FD at Hampton Inn & Suites Greenfield, responded to this review

Thank you for responding to the recent survey regarding your visit to Hampton Inn & Suites Greenfield, MA. I appreciate you taking the time to complete it. I am pleased that you were extremely satisfied with our hotel and that our Team Members exceeded your expectations. We believe that our Team Members are one of the reasons that Hampton Inn... More 

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Additional Information about Hampton Inn & Suites Greenfield

Address: 184 Shelburne Rd, Greenfield, MA 01301
Phone Number:
Location: United States > Massachusetts > Greenfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Greenfield 2.5*
Number of rooms: 68
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Also Known As:
Hampton Inn And Suites
Hampton Hotel Greenfield
Hampton Inn Greenfield
Greenfield Hampton Inn

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