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Hampton Inn & Suites Greenfield

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184 Shelburne Rd, Greenfield, MA 01301
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Hampton Inn & Suites Greenfield
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Hampton Inn & Suites Greenfield
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224 reviews from our community

Traveler rating
    113
    76
    25
    9
    1
See reviews for
86
40
22
58
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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    (52)
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Medina, Ohio
2 reviews
4 of 5 stars Reviewed yesterday NEW

I love this hotel when I am in Greenfield MA however it is very overpriced. I really like the staff including Pat in the dining room. Really clean hotel, really nice people, convenient hotel, but overpriced. I wish the hotel would get their rates inline.

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Honolulu, United States
1 review
4 of 5 stars Reviewed 1 week ago

The Hampton Inn offers a good value with the complimentary breakfast. The food was very good with many healthy choices and variety over the course of my stay. This location is perfect for easy access to the highway and the Mohawk trail, plus there is plenty to do nearby. The staff was extremely friendly and helpful too.

Review collected in partnership with Hampton

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NEW FAIRFIELD
Top Contributor
55 reviews 55 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a good example of the Hampton Inn experience. It is clean, beds are comfortable, staff is friendly, breakfast is good. At $160 a night including taxes, it is a little on the pricey side for this neck of the woods, but not so high that I won't stay there again. Web site is a little misleading in that... More 

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Hampton_Inn_Gfima, General Manager at Hampton Inn & Suites Greenfield, responded to this review

Thank you for responding to the recent survey regarding your visit to Hampton Inn & Suites Greenfield, MA. I appreciate you taking the time to complete it. I am pleased that you were extremely satisfied with our hotel and that our Team Members exceeded your expectations. We believe that our Team Members are one of the reasons that Hampton Inn... More 

Halifax, Canada
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Have enjoyed my Hampton Inn experiences in the Deerfield area. I have stayed at both the Greenfield and Hadley locations. Love the folks in Hadley. Wish they did not increase prices when they know they will be busy.

Review collected in partnership with Hampton

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Hampton_Inn_Gfima, General Manager at Hampton Inn & Suites Greenfield, responded to this review

Thank you for your response to the survey, the entire team appreciates your taking the time to fill it out. Your Circle of Friends Await you at the Hampton Inn & Suites Carla Chaffee, GM More 

Silver Spring, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I've stayed at this hotel twice. I chose it because of its location near which has great access to the highway.This place is clean, staff is very cordial and the location is perfect next to a good restaurant and walking distance from a grocery store.

Review collected in partnership with Hampton

Was this review helpful? Yes
Hampton_Inn_Gfima, General Manager at Hampton Inn & Suites Greenfield, responded to this review

Thank you for responding to the recent survey regarding your visit to Hampton Inn & Suites Greenfield, MA. I appreciate you taking the time to complete it. I am pleased that you were extremely satisfied with our hotel and that our Team Members exceeded your expectations. We believe that our Team Members are one of the reasons that Hampton Inn... More 

Jackson, TN, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I have stayed in Greenfield several times over the past few years and this is the best hotel I've stayed in. Friendly staff, clean hotel and the rooms really do smell fresh and clean. I will definitely be staying here if I return to Greenfield.

Review collected in partnership with Hampton

Was this review helpful? Yes
Hampton_Inn_Gfima, General Manager at Hampton Inn & Suites Greenfield, responded to this review

Thank you for responding to the recent survey regarding your visit to Hampton Inn & Suites Greenfield, MA. I appreciate you taking the time to complete it. The staff does it's best to make sure our guests are satisfied with their stay, I will make sure to share this review with the entire team. Hoping to see you in the... More 

Griffin, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

The service staff was very helpful. I arrived early and they allowed me to have my room several hours before check-in. I was traveling alone and did not feel completely safe in the location. Overall the stay was good.

Review collected in partnership with Hampton

Was this review helpful? Yes
Hampton_Inn_Gfima, General Manager at Hampton Inn & Suites Greenfield, responded to this review

Thank you for responding to the recent survey regarding your visit to Hampton Inn & Suites Greenfield, MA. I appreciate you taking the time to complete it. I am pleased that you were satisfied with our hotel and our Team Members . We believe that our Team Members are one of the reasons that Hampton Inn & Suites has been... More 

Nairobi, Kenya
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 21, 2015

Staff members at this hotel are pleasant and helpful. They took time with requests without rushing me and greeted me with a smile when I entered. The hotel is clean, well maintained and has great pillows. However, the walls are extremely thin--normally pitched conversations in the hallway are audible in the bedroom. This made sleep difficult.

Review collected in partnership with Hampton

Was this review helpful? Yes
Hampton_Inn_Gfima, General Manager at Hampton Inn & Suites Greenfield, responded to this review

Thank you for your response regarding your visit to Hampton Inn & Suites Greenfield, MA. I appreciate you taking the time to complete it. I am pleased that you were satisfied with our hotel and that our Team Members exceeded your expectations. We believe that our Team Members are one of the reasons that Hampton Inn & Suites has been... More 

Halfmoon, New York
Top Contributor
70 reviews 70 reviews
28 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed April 15, 2015

I could hear every word my next door neighbor was saying during her late afternoon business call. Thankfully there was only one person in the room because if I closed my eyes and listened, it sounded like the talking was coming from within my own room. This was one of the nicer Hampton Inns that I've stayed in and the... More 

Was this review helpful? Yes
Hampton_Inn_Gfima, General Manager at Hampton Inn & Suites Greenfield, responded to this review

Thank you so much for taking the time to fill out our survey. It really means a lot to us to hear what our guests have to say. We take the feedback very seriously and strive to go above and beyond for you, on each and every stay. Your Circle Of Friends At The Hampton Inn & Suites Greenfield, MA More 

massachusetts
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 10, 2015

Especially nice was the sitting room, near the lobby. What a nice space to have cheese, crackers and conversation with friends. The breakfast selection was delicious and nutritious- the oatmeal and fixings were my favorite.

Review collected in partnership with Hampton

Was this review helpful? Yes
Hampton_Inn_Gfima, General Manager at Hampton Inn & Suites Greenfield, responded to this review

Thank you for responding to the recent survey regarding your visit to Hampton Inn & Suites Greenfield, MA. I appreciate you taking the time to complete it. I am pleased that you were extremely satisfied with our hotel and that our Team Members exceeded your expectations. We believe that our Team Members are one of the reasons that Hampton Inn... More 

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