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Days Inn Greenfield

2.0 of 5
21 Colrain Road, Greenfield, MA 01301
Hotel amenities
Ranked #3 of 3 hotels in Greenfield
2.0 of 5 stars 19 Reviews
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19 reviews from our community

    Trip type
Traveler rating
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Date Rating
Rodrigo B
New Bedford, Massachusetts
Reviewer
3 reviews
1 of 5 stars Reviewed November 21, 2011

First of all do not go to this hotel!!!! I booked this hotel with priceline as i got there i got a bad feeling the dumpsters outside were overfilled with garbage as i walked in i notice how the place was dirty i thought to myself "oh no" as i try to check in the receptionist " Courtney" could not... More

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m b
greenfield ma
1 review
1 of 5 stars Reviewed November 17, 2011

this place sucks! the majority of the people who work there ( except for chelsea and andre) are awful! They spend their time in a group talking about the guests very loudly at the front dest. they are so un kid family friendly yelling at the kids telling them to shut up as they pass by being kids, not being... More

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Sharon F
Syracuse, New York
2 reviews
1 helpful vote
1 of 5 stars Reviewed October 13, 2011

My supposed non-smoking room was clearly a formerly smoked in room. The entire hallway reeked of stale smoke. All of the rooms on the hall had a non-smoking sign on them, but there is no way to turn a formerly smoking room to non-smoking. After returning home, my husband was repulsed by the smell of my pajamas, just from sleeping... More

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Jay Malaviya, Front Office Manager at Days Inn Greenfield, responded to this review
November 3, 2011

Dear Guest: Thank you for taking the time out of your schedule to give us a feedback. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know... More

Nessa53
Hooksett, New Hampshire
Reviewer
4 reviews
1 of 5 stars Reviewed August 24, 2011

We arrived at 9:30 PM to a dirty refurbished motel with brown steaks on the tile which was dirty. When we entered our room we thought someone was in there, the TV was on and the beds were unmade so we shut the door and went down to the lobby, but it was the right room, it just wasn't made... More

Was this review helpful? Yes
Jay Malaviya, Front Office Manager at Days Inn Greenfield, responded to this review
November 3, 2011

Dear Guest: Thank you for taking the time out of your schedule to give us a feedback. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. We have... More

NTinVT
Vermont, USA
1 review
3 of 5 stars Reviewed August 11, 2011

The motel smells of cigarette smoke... so if you don't mind that... The hallway smelled like cigarette smoke and so did our room. I don't think the housekeeping department knows what they're doing. Our bathroom floor was slippery and smelled very perfume-y (like they put something on it that wasn't meant for floors). We asked the girl in the lobby... More

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Jay Malaviya, Front Office Manager at Days Inn Greenfield, responded to this review
November 3, 2011

Hello, Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. I do apologize for your smoke smell and we are trying our best to fix it. We hope to be of service to you in the future.Again,... More

LairdTurner
Windsor, Vermont
Senior Reviewer
7 reviews
1 helpful vote
4 of 5 stars Reviewed August 1, 2011

Rooms were clean but rather small only because there were too many chairs in it. Wi-fi available free. Breakfast included was modest but adequate. We would stay here again! More

Was this review helpful? Yes
Jay Malaviya, Front Office Manager at Days Inn Greenfield, responded to this review
November 3, 2011

Dear Guest: Thank you for taking the time out of your schedule to give us a feedback. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Feedback such... More

bufordwx
New Haven, CT
Reviewer
4 reviews
1 helpful vote
3 of 5 stars Reviewed June 20, 2011

After looking at reviews I was worried, but it wasn't horrifying. The desk staff was helpful and pleasant. The room was clean and everything worked. Yes, there were cigarette burns on the blanket -- but they weren't recent! Price was high - but so was everything else in the area. They seemed to be doing some construction and upgrading, which... More

Was this review helpful? Yes
Jay Malaviya, Front Office Manager at Days Inn Greenfield, responded to this review
November 3, 2011

Dear Guest: Thank you for taking the time out of your schedule to give us a feedback. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. We our... More

momsmc
Danbury, Connecticut
1 review
1 of 5 stars Reviewed June 6, 2011

Arrived on a Friday for a weekend wedding in the area and was given a room that looked like it hadn't been cleaned for a very long time. Dirt and dust everywhere, the compact refrigerator had an inch of water sitting in it and was filty. The blanket on the bed was dirty and had numerous holes in it. When... More

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alinamrusso
Boston, Massachusetts
1 review
1 helpful vote
1 of 5 stars Reviewed March 20, 2011
1
person found this review helpful

Make sure to check the exp dates on anything you eat there- I got food poisoning from their breakfast. My room was not made when I checked in at 4, which is there "check in by" time, I had to wait for an hour and a half. I pre-booked a non smoking room but they gave me one anyway, couldn't... More

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ctjed
Connecticut
Reviewer
3 reviews
10 helpful votes
1 of 5 stars Reviewed October 11, 2010
1
person found this review helpful

Reserved room online, didn't get what we reserved. We were told that internet reservations do not guarantee availability. (why have internet reservations?) We checked in at 5PM. Hallway was strewn in linens. Room was dirty. Furniture was beat up, brown mold behind toilet, burn hole on bed spread. (non smoking room) Breakfast nook is way too small to accommodate the... More

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