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Fairfield Inn & Suites Lenox Great Barrington/Berkshires

2.5 of 5 249 Stockbridge Rd (Rt 7), Bldg 1, Great Barrington, MA 01230 (Formerly Comfort Inn Great Barrington)
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Certificate of Excellence 2014
Fairfield Inn & Suites Lenox Great Barrington/Berkshires
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Fairfield Inn & Suites Lenox Great Barrington/Berkshires
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85 reviews from our community

Traveler rating
    52
    24
    5
    3
    1
See reviews for
28
35
2
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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    (85)
  • Mar-May only
    (12)
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    (35)
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    (31)
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    (7)
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Poughkeepsie, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We booked this hotel to bring our entire family together and the experience was wonderful. Camille Stanton went out of her way to provide excellent customer service for our family. We had an infant and two small children, and the experience was great. The hotel is clean, the pool area is very well maintained, and the breakfast in the morning... More 

Was this review helpful? Yes 1
Berkshire_Fairfield, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Mary Lou, Thank you very much from all of us at the Fairfield Inn & Suites. Your lovely comments brightened our day. We are thrilled that were were able to exceed your expectations and provide you and your family with a vacation to remember. We hope to see you again soon. Warm Regards, The Berkshire Fairfield Inn & Suites... More 

St. Albans, United Kingdom
Top Contributor
79 reviews 79 reviews
29 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here whilst touring New England. Staff on Reception were welcoming and helpful. Our bedroom was clean and the bed comfortable. Breakfast was included and the buffet offered plenty of choice. The only negative was the disposable cutlery and plates. A very helpful waitress ensured that the buffet was replenished regularly.

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our room was clean and roomy, plenty of space for our ski gear and bags. We stayed on the second floor and didn't have any noise issues. Our room had plenty of plugs for charging our devices, a desk, and sitting area. Kids loved the pool, hot tub and arcade. The breakfast buffet is full of choices and well stocked.... More 

Was this review helpful? Yes 2
New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We just returned from a three night stay at this hotel. The property is in excellent condition. Clean, good-size rooms with very comfortable beds. It has a really nice pool area, as well as a nice buffet breakfast. It is also very family friendly. We had a minor issue with our room at check-in and the staff quickly accommodated us... More 

Was this review helpful? Yes 2
Stratford
Contributor
19 reviews 19 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 9, 2014

A centrally located, modern hotel in the heart of the Berkshires. Very friendly, courteous staff. Everything that one would want: pool, game room, excellent breakfasts, work out room, clean, family friendly.

Was this review helpful? Yes
Berkshire_Fairfield, Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Eileen Z - Thanks for the terrific review of our hotel in the Berkshires! We're thrilled you found everything you needed. Please come back to see us again soon. Warm Regards, The Berkshire Fairfield Inn & Suites Team More 

Monmouth, Maine
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed December 7, 2014

We stayed 1 night due to bad weather. Staff was very friendly and helpful. Our King room was however not at all worth the $199. Sound proofing issues, no charging areas etc. It was clean but too basic for the price. Pool was great hot tub too hot, dangerously too hot. Overall an ok stay probably won't choose this one... More 

Was this review helpful? Yes 5
Berkshire_Fairfield, Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Kitty437 - Thank you for letting us know about your visit to our Fairfield Inn & Suites. We're sorry it didn't live up to your expectations. We set our room rates competitively to the area and strive to provide excellent value. We check the hot tub temperature regularly to be sure it is set to a comfortable temperature and... More 

Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 3, 2014

Stayed for Thanksgiving weekend; staff was top notch! Very helpful and very pleasant staff (thanks!). The property was full due to the Holiday and inclement weather; and the staff went out of their way to assist in every way. Rooms are standard: clean, of good size, etc. This is a quiet property, and all Berkshire locations within easy reach. Will... More 

Was this review helpful? Yes
Berkshire_Fairfield, Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Thomas K K - thank you for letting us know about your pleasant visit with us over the Thanksgiving holiday. It certainly was a busy one and the staff is terrific. We're glad you recognize the quietness of the hotel and that you enjoyed your visit. Thanks so much for staying with us and we hope to see you... More 

High Bridge, New Jersey
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 28, 2014

We were pleasantly surprised to see a Marriott property in Great Barrington. Our room looked to have been well- maintained and really nice. The quality lived up to our expectations for a Marriott. We liked the location as it is close to restaurants and ski resorts.

Was this review helpful? Yes 1
Berkshire_Fairfield, Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear QTOne75 - Thank you for your thoughtful review of the Fairfield Inn & Suites. We're proud to be part of the Marriott family and appreciate your loyalty. Thanks for staying with us and we look forward to seeing you again soon. Warm Regards, The Berkshire Fairfield Inn & Suites Team More 

Oak Park, Illinois, United States
1 review
4 of 5 stars Reviewed November 27, 2014

I have spend every Thanksgiving in this hotel for the last few years so I have seen it through a transition. The remodel is great but the staff just outdo themselves to be warm, thoughtful and accommodating. Krystle was working when I checked in early to due a monster snow storm and she saved my cookies in more ways than... More 

Was this review helpful? Yes
Berkshire_Fairfield, Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Rebecca S - Thanks for returning to the Fairfield Inn & Suites and letting us know about your visit. We love hearing from those who have seen us through the transition from the previous hotel. Thanks for recognizing Krystal as a life saver with the cookies. We appreciate her efforts as well and are so proud of our entire... More 

Hampton, New Hampshire
Senior Contributor
33 reviews 33 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 26, 2014

We stayed here for a night in October and were pleased, overall, with the hotel. Had a problem with the room's door lock and/or key, so we had spend some time waiting to get a different room after it was determined that the lock's battery was dead! Never heard of that one before. The night manager personally came with us... More 

Was this review helpful? Yes 2
Berkshire_Fairfield, Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Marck31 - Thanks for letting us know about your visit to the Fairfield Inn & Suites. So sorry there was a challenge with the door lock but glad we were able to resolve it. The Berkshires is such a beautiful area and we look forward to seeing you again in the future. Warm Regards, The Berkshire Fairfield Inn &... More 

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Additional Information about Fairfield Inn & Suites Lenox Great Barrington/Berkshires

Address: 249 Stockbridge Rd (Rt 7), Bldg 1, Great Barrington, MA 01230 (Formerly Comfort Inn Great Barrington)
Location: United States > Massachusetts > Berkshires > Great Barrington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Lenox Great Barrington/Berkshires 2.5*
Number of rooms: 93
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Also Known As:
Comfort Inn Great Barrington Hotel Great Barrington
Great Barrington Comfort Inn
Hotel Style:
#2 Family Hotel in Great Barrington
#2 Romantic Hotel in Great Barrington
#4 Business Hotel in Great Barrington

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