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Fairfield Inn & Suites Lenox Great Barrington/Berkshires

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249 Stockbridge Rd (Rt 7), Bldg 1, Great Barrington, MA 01230 (Formerly Comfort Inn Great Barrington)
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Fairfield Inn & Suites Lenox Great Barrington\/Berkshires
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128 Reviews from our TripAdvisor Community

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Traveler rating
    75
    38
    10
    3
    2
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43
53
2
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
  • All months
    (128)
  • Mar-May only
    (22)
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    (13)
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Rochester, New York
Level Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I'm normally a Marriott property traveler, was in between Connecticut and New York on this trip and needed a spot to stay. This Fairfield Inn was convenient and I was impressed with the property right from walking in the door. Checkin was prompt, and the desk clerk was very courteous. My room was clean, large, and I was overly impressed... More 

Was this review helpful? Yes
Berkshire_Fairfield, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Ian D, Thank you so much for being such for your loyalty to Marriott brand hotels. We are thrilled that you found our hotel to be impressive, clean & convenient. We especially appreciate you mentioning our courteous staff. Thank you for your kind review. Many thanks, The Berkshire Fairfield Inn & Suites Team More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Second time staying at the Fairfield Inn in Great Barrington. The location is very convenient for excursions to Tanglewood, Stockbridge, The Clark, etc. Rooms are spacious, the entire hotel is very clean and the staff is friendly and helpful.

Was this review helpful? Yes 1
Berkshire_Fairfield, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear BP, Thank you so much for choosing to stay with us again! We are glad to see you enjoyed your time in the Berkshires visiting Tanglewood, Stockbridge & the Clark in Williamstown. Thank you for mentioning our friendly staff, we appreciate this more than you know. Many thanks, The Berkshire Fairfield Inn & Suites Team More 

Williston, Vermont
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a really nice hotel. I was very impressed with how clean it was. The check in process was very easy and the hotel clerk was very nice. Room was a nice size very clean and the bathroom was very nice. All updated granite. I would definitely stay here again. Location was excellent for the Mahawie Theater.

Was this review helpful? Yes 1
Berkshire_Fairfield, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Ivez, We were all thrilled to read your wonderful review. Thank you so much for your feedback. We are so glad you enjoyed your stay during your visit to the Mahaiwe Theatre in Great Barrington. We look forward to you next visit. Many thanks The Berkshire Fairfield Inn & Suites Team More 

Arnold, Maryland
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This is a delightful and friendly small hotel tucked away in the Berkshires, just outside of Great Barrington. Our room was spacious and spotless, and the venue feels very new and fresh. Reception staff were quite helpful, and breakfast was simple but wholesome. We'd happily return.

Was this review helpful? Yes 2
Berkshire_Fairfield, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Slibber, Thank you very much for you kind review. We all appreciate you mentioning our friendly, spacious, spotless & helpful hotel and staff. We hope to see you soon for a return visit. Thank you The Berkshire Fairfield Inn & Suites Team More 

Long Beach, California
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I really enjoyed the Fairfield Inn & Suites in Great Barrington. It was close to the Berkshire Theatre Festival and the rooms were wonderfully renovated. Great breakfast in the morning and a super friendly staff. I'd stay here again, in a heartbeat!

Was this review helpful? Yes 1
Berkshire_Fairfield, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Kelly M, We very much enjoyed having you stay with us as well. Thank you for your kind review! We are glad to see that you enjoyed your visit and liked our newly renovated rooms. Thank you for also mentioning how friendly everyone is. Please visit us again very soon. Many thanks, The Berkshire Fairfield Inn & Suites Team More 

Brockville, Canada
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

arrived after a long drive north from Martha's Vineyard. we planned on driving further north before stopping for the night, but we decided to take a break and find a hotel. did a search while driving and were impressed by the Tripadvisor comments on this hotel. the hotel is set back from the secondary highway, so no road noise. smooth... More 

Was this review helpful? Yes 1
Berkshire_Fairfield, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear CathyBen1012, Thank you so much for you feedback, especially your mention of "super clean rooms" and "caring & clean hotel". We enjoyed having you here on your impromptu visit. Please come back again very soon! Many thanks, The Berkshire Fairfield Inn & Suites Team More 

Charleston, South Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Location was convenient to all of our destinations for the weekend. Management and staff were suburb!. Our car battery died and was in need of desperate help! We were serviced with immediate attention by management. The rooms were very clean and comfortable! Next time we come to Great Barrington we will most defiantly stay here. Thank you so much for... More 

Was this review helpful? Yes 2
Berkshire_Fairfield, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Sarahwidener, Thank you for staying with us while attending a special wedding celebration nearby. It was truly our pleasure helping you when your car battery died. We appreciate your feedback very much, especially your mention of "very clean & comfortable rooms" and "superb staff & management". Everyone was thrilled reading your review! Many thanks! The Berkshire Fairfield Inn &... More 

Jericho, New York
Level Contributor
107 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our second visit this summer and very pleasant . Without a doubt , hands down the best hotel in the Berkshires. Very accommodating staff , nice breakfast and indoor pool. Excercise room is a welcome plus. The staff though is what makes the hotel so great. Looking forward to a third visit this summer !

Was this review helpful? Yes 2
Berkshire_Fairfield, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Neal B, Thank you so much for your kind review. Our entire team will be thrilled to read your wonderful compliments. We enjoy taking care of our guests and providing outstanding guest services. Please come back again very soon. Many thanks, The Berkshire Fairfield Inn & Suites Team More 

Rehoboth, Massachusetts
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We travel to this hotel every year to attend a concert at Tanglewood. Every year we look forward to this trip for the concert and the HOTEL!! The staff is always friendly and helpful. Not only to us, but our kids as well. The pool was great and there is a great breakfast set up as well. Our room smelled... More 

Was this review helpful? Yes 2
Berkshire_Fairfield, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear 351Buster, AS ALWAYS it was a pleasure having you stay with us! Your compliments are so very appreciated by the entire team! Everyone enjoyed reading your review and we are thrilled you enjoyed your stay once again. Many, many thanks! The Berkshire Fairfield Inn & Suites Team More 

Hewlett, New York
Level Contributor
84 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed July 23, 2015

The exterior is short on aesthetics. That impression continues in the lobby. However, we were warmly greeted by the person behind the desk. We were first shown a room on the second floor, but my friend did not want to depend on the elevator. The desk person was very gracious about giving us a room on the first floor. Our... More 

Was this review helpful? Yes 3
Berkshire_Fairfield, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Decor71, We are all extremely disappointed to read that you found the aesthetics of our hotel to be less than desirable. It is true that we are not a typical Marriott in that our exterior is quite different in dimension and color than other Marriott hotels. Our interior is very new and custom in design. Our hotel in Great... More 

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