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Fairfield Inn & Suites Lenox Great Barrington/Berkshires

2.5 of 5 249 Stockbridge Rd (Rt 7), Bldg 1, Great Barrington, MA 01230 (Formerly Comfort Inn Great Barrington)
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Fairfield Inn & Suites Lenox Great Barrington/Berkshires
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Fairfield Inn & Suites Lenox Great Barrington/Berkshires
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91 reviews from our community

Traveler rating
    55
    25
    6
    3
    2
See reviews for
32
36
2
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • All months
    (91)
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    (12)
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    (35)
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    (31)
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New York City, New York
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed yesterday NEW

For sure stay here is the best if you want to ski at Butternut. I know is not a Four Seasons but at $300.00 a night for high season it could be better. Leave your valuables at home there is no safety deposit box , there is microwave. Rooms are confortable with a small window and no charming views. Make... More 

Was this review helpful? Yes 1
Shelton, Connecticut
1 review
5 of 5 stars Reviewed 2 days ago NEW

I have not stayed here midweek, but as far as the weekends go this hotel really goes above and beyond in catering to families with children. In the evenings they set up children's movies in the largest conference room, and there is a family-friendly pool. In the morning a full breakfast is served (complimentary). I was particularly impressed with the... More 

Was this review helpful? Yes
Berkshire_Fairfield, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear C O, Thank you so much for your wonderful review. We agree, the Fairfield is a Hot Spot for families and children. With our large indoor pool, hot tub, arcade and family friendly rooms, we aim to please tired skiers all winter long. Looks like a few more weeks of winter, so please come back again soon. Warm Wishes... More 

San Francisco
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The room was great and the staff very helpful and were always smiling. Special shoutout to Kim, the regional manager who always seemed to be working. They are really good to families. Breakfast buffet is a life-save in the morning so you don't have to fend for yourself. Kids were having a ball making waffles, having cereal, and bagels and... More 

Was this review helpful? Yes 1
Berkshire_Fairfield, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Asachdeva, Thank you for your kind review. I look forward to sharing your thoughtful compliments of our staff with our entire team. We appreciate your suggestions on where we can improve. Thank you for choosing to stay with us during your family getaway. Our delicious waffles will be awaiting your return. Warm Wishes, The Berkshire Fairfield Inn & Suites... More 

Larchmont, New York
Contributor
18 reviews 18 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This quaint hotel is the nicest in the area. If you are looking for the best hotel in the area look no further. When you walk in you get the newly renovated and modern feel of an upscale hotel chain. Their service is not rivaled and their staff go out of their way to make your stay more pleasant. We... More 

Was this review helpful? Yes 2
Berkshire_Fairfield, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear MSNSilver18, Your amazing review will be shared with our entire team. Thank you very much for all your kind words. We truly cater to families, children & skiers especially this time of year. I am so glad you enjoyed our hot complimentary breakfast. Our newly renovated rooms and public spaces have been extremely well received by our return and... More 

Washington DC, District of Columbia
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 1 week ago

This was our second stay here, the first being back in September when we had a really nice time and found the staff to be welcoming and that is why we chose to return again (we have family nearby and are Marriott Gold Members). However, this past stay was like night and day: kids running around, two of them skateboarding... More 

Was this review helpful? Yes 1
Berkshire_Fairfield, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear AKTODC2010, Thank you very much for staying with us and for providing feedback. We are truly sorry that your stay was less then desirable. Our ski season has been extremely busy with families who enjoy our indoor pool and hot tub especially after a long day of skiing. We will pay close attention to how we handle disturbances moving... More 

Ct
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were fortunate enough to have a free Marriott night we needed to use. We decided to stay close to home and booked in early January. We were missing New England snow even though we live in northern CT. Little did we know the great blizzard of 2015 would hit us 4 days before our planned trip! All we needed... More 

Was this review helpful? Yes 3
Poughkeepsie, New York
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 18, 2015

We booked this hotel to bring our entire family together and the experience was wonderful. Camille Stanton went out of her way to provide excellent customer service for our family. We had an infant and two small children, and the experience was great. The hotel is clean, the pool area is very well maintained, and the breakfast in the morning... More 

Was this review helpful? Yes 3
Berkshire_Fairfield, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Mary Lou, Thank you very much from all of us at the Fairfield Inn & Suites. Your lovely comments brightened our day. We are thrilled that were were able to exceed your expectations and provide you and your family with a vacation to remember. We hope to see you again soon. Warm Regards, The Berkshire Fairfield Inn & Suites... More 

St. Albans, United Kingdom
Top Contributor
79 reviews 79 reviews
29 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 7, 2015

We stayed here whilst touring New England. Staff on Reception were welcoming and helpful. Our bedroom was clean and the bed comfortable. Breakfast was included and the buffet offered plenty of choice. The only negative was the disposable cutlery and plates. A very helpful waitress ensured that the buffet was replenished regularly.

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 2, 2015

Our room was clean and roomy, plenty of space for our ski gear and bags. We stayed on the second floor and didn't have any noise issues. Our room had plenty of plugs for charging our devices, a desk, and sitting area. Kids loved the pool, hot tub and arcade. The breakfast buffet is full of choices and well stocked.... More 

Was this review helpful? Yes 2
New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 1, 2015

We just returned from a three night stay at this hotel. The property is in excellent condition. Clean, good-size rooms with very comfortable beds. It has a really nice pool area, as well as a nice buffet breakfast. It is also very family friendly. We had a minor issue with our room at check-in and the staff quickly accommodated us... More 

Was this review helpful? Yes 2
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Additional Information about Fairfield Inn & Suites Lenox Great Barrington/Berkshires

Address: 249 Stockbridge Rd (Rt 7), Bldg 1, Great Barrington, MA 01230 (Formerly Comfort Inn Great Barrington)
Location: United States > Massachusetts > Berkshires > Great Barrington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Lenox Great Barrington/Berkshires 2.5*
Number of rooms: 93
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Also Known As:
Comfort Inn Great Barrington Hotel Great Barrington
Great Barrington Comfort Inn
Hotel Style:
#2 Romantic Hotel in Great Barrington
#4 Business Hotel in Great Barrington
#5 Family Hotel in Great Barrington

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