We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fairfield Inn & Suites Lenox Great Barrington/Berkshires

2.5 of 5 249 Stockbridge Rd (Rt 7), Bldg 1, Great Barrington, MA 01230 (Formerly Comfort Inn Great Barrington)
Hotel website
Hotel deals
Hotel packages
Special Offer
Earn Rewards Points!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Certificate of Excellence 2014
Fairfield Inn & Suites Lenox Great Barrington/Berkshires
Professional photos View all
Browse nearby
Fairfield Inn & Suites Lenox Great Barrington/Berkshires
Write a Review

82 reviews from our community

Traveler rating
    50
    23
    5
    3
    1
See reviews for
25
35
2
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
  • All months
    (82)
  • Mar-May only
    (12)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (3)
All months
Stratford
Contributor
19 reviews 19 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A centrally located, modern hotel in the heart of the Berkshires. Very friendly, courteous staff. Everything that one would want: pool, game room, excellent breakfasts, work out room, clean, family friendly.

Was this review helpful? Yes
Berkshire_Fairfield, Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Eileen Z - Thanks for the terrific review of our hotel in the Berkshires! We're thrilled you found everything you needed. Please come back to see us again soon. Warm Regards, The Berkshire Fairfield Inn & Suites Team More 

Monmouth, Maine
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed 1 night due to bad weather. Staff was very friendly and helpful. Our King room was however not at all worth the $199. Sound proofing issues, no charging areas etc. It was clean but too basic for the price. Pool was great hot tub too hot, dangerously too hot. Overall an ok stay probably won't choose this one... More 

Was this review helpful? Yes 2
Berkshire_Fairfield, Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Kitty437 - Thank you for letting us know about your visit to our Fairfield Inn & Suites. We're sorry it didn't live up to your expectations. We set our room rates competitively to the area and strive to provide excellent value. We check the hot tub temperature regularly to be sure it is set to a comfortable temperature and... More 

Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed for Thanksgiving weekend; staff was top notch! Very helpful and very pleasant staff (thanks!). The property was full due to the Holiday and inclement weather; and the staff went out of their way to assist in every way. Rooms are standard: clean, of good size, etc. This is a quiet property, and all Berkshire locations within easy reach. Will... More 

Was this review helpful? Yes
Berkshire_Fairfield, Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Thomas K K - thank you for letting us know about your pleasant visit with us over the Thanksgiving holiday. It certainly was a busy one and the staff is terrific. We're glad you recognize the quietness of the hotel and that you enjoyed your visit. Thanks so much for staying with us and we hope to see you... More 

High Bridge, New Jersey
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were pleasantly surprised to see a Marriott property in Great Barrington. Our room looked to have been well- maintained and really nice. The quality lived up to our expectations for a Marriott. We liked the location as it is close to restaurants and ski resorts.

Was this review helpful? Yes 1
Berkshire_Fairfield, Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear QTOne75 - Thank you for your thoughtful review of the Fairfield Inn & Suites. We're proud to be part of the Marriott family and appreciate your loyalty. Thanks for staying with us and we look forward to seeing you again soon. Warm Regards, The Berkshire Fairfield Inn & Suites Team More 

Oak Park, Illinois, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

I have spend every Thanksgiving in this hotel for the last few years so I have seen it through a transition. The remodel is great but the staff just outdo themselves to be warm, thoughtful and accommodating. Krystle was working when I checked in early to due a monster snow storm and she saved my cookies in more ways than... More 

Was this review helpful? Yes
Berkshire_Fairfield, Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Rebecca S - Thanks for returning to the Fairfield Inn & Suites and letting us know about your visit. We love hearing from those who have seen us through the transition from the previous hotel. Thanks for recognizing Krystal as a life saver with the cookies. We appreciate her efforts as well and are so proud of our entire... More 

Hampton, New Hampshire
Senior Contributor
33 reviews 33 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for a night in October and were pleased, overall, with the hotel. Had a problem with the room's door lock and/or key, so we had spend some time waiting to get a different room after it was determined that the lock's battery was dead! Never heard of that one before. The night manager personally came with us... More 

Was this review helpful? Yes 1
Berkshire_Fairfield, Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Marck31 - Thanks for letting us know about your visit to the Fairfield Inn & Suites. So sorry there was a challenge with the door lock but glad we were able to resolve it. The Berkshires is such a beautiful area and we look forward to seeing you again in the future. Warm Regards, The Berkshire Fairfield Inn &... More 

Leicester, United Kingdom
Contributor
20 reviews 20 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 17, 2014

Sadly only had 1 nights stay here but enjoyed every minute our Room was very nice as was all the staff we met and the pool was lovely and warm. I think we will have to stay here again for a while longer.

Was this review helpful? Yes 1
Berkshire_Fairfield, Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Alan R - Thanks so much for your wonderful review of our hotel. Hopefully you can return and stay for a longer visit. The Berkshires is a beautiful area to discover. Warm Regards, The Berkshire Fairfield Inn & Suites Team More 

South Jersey
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed November 16, 2014

This is a relatively new hotel. The rooms are clean and comfortable. I was traveling with 3 business associates and the only downfall was there was no room for us to meet in to discuss our week's plan. We ended up talking in the lobby with people all around.

Was this review helpful? Yes 2
Berkshire_Fairfield, Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Frances 77 - Thank you for letting us know about your experience at the Fairfield Inn & Suites. We hope to see you again soon and if you would like to have a place to meet other than in the lobby, we're happy to work with you on that request. There is one meeting space in the hotel. Just... More 

London, United Kingdom
Top Contributor
130 reviews 130 reviews
59 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed November 14, 2014

Modern hotel somewhat lacking in character but it's still a good place to stay. Just a mile or so from the town centre. Decent rooms and pleasant staff. The unexpected very good complimentary breakfast was somewhat ruined by having to eat it off paper plates with plastic cutlery - sorry but I just cannot get used to paper plates!

Was this review helpful? Yes 1
Berkshire_Fairfield, Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear BobB53 - thank you for letting us know about your visit to our Fairfield Inn & Suites in Great Barrington, Massachusetts. We greatly appreciate your feedback and will work to build some of the character you feel is missing. We're certainly glad you found our staff pleasant and hope you'll visit us again when you are in the Berkshires.... More 

Trenton, New Jersey
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 31, 2014

We just can't say enough about our recent stay at the Fairfield Inn by Marriott. From check-in to check-out, everything was handled very nice. "Kim" greeted us with a smile upon arrival, and that smile was there every day. This can also be said for every employee we came across. The breakfast buffet was first class and the young woman... More 

Was this review helpful? Yes 1
Berkshire_Fairfield, Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Dan N - thanks so much for your enthusiastic review of our Fairfield Inn & Suites as well as the kind comments regarding our staff. We strive very hard to please our guests and are thrilled we made your visit comfortable. We look forward to seeing you again! Warm Regards, The Great Barrington Fairfield Inn & Suites Team More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Fairfield Inn & Suites Lenox Great Barrington/Berkshires? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fairfield Inn & Suites Lenox Great Barrington/Berkshires

Address: 249 Stockbridge Rd (Rt 7), Bldg 1, Great Barrington, MA 01230 (Formerly Comfort Inn Great Barrington)
Location: United States > Massachusetts > Berkshires > Great Barrington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Lenox Great Barrington/Berkshires 2.5*
Number of rooms: 93
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Marriott, Priceline, TripOnline SA, Odigeo and Tingo so you can book your Fairfield Inn & Suites Lenox Great Barrington/Berkshires reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Great Barrington Hotel Great Barrington
Great Barrington Comfort Inn

36 photo of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1)
Viewed
View from room (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (36)
Viewed
Hotel & grounds (14)
Viewed
Bathroom (2)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (4)
Viewed
Family/play areas (2)
Viewed
Room/suite (8)
Viewed
Dining (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay