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Fairfield Inn & Suites Lenox Great Barrington/Berkshires

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249 Stockbridge Rd (Rt 7), Bldg 1, Great Barrington, MA 01230 (Formerly Comfort Inn Great Barrington)
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Fairfield Inn & Suites Lenox Great Barrington/Berkshires
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Fairfield Inn & Suites Lenox Great Barrington/Berkshires
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97 reviews from our community

Traveler rating
    57
    29
    6
    3
    2
See reviews for
36
37
2
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Concord, New Hampshire
Top Contributor
82 reviews 82 reviews
30 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a very nice property, located in one of the prettiest parts of the world. We stayed in a suite with a good solid door between the living area and the bedroom. The room was clean, modern, and nicely appointed. The king bed was comfy. The space was cozy. The kitchen has a drawer with nothing in it, and... More 

Was this review helpful? Yes
Berkshire_Fairfield, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Robinstamm, Thank you very much for taking the time to review our hotel and we are thrilled to see that overall you enjoyed your stay. We appreciate the time you took to give your suggestions on how we could improve. We are thrilled that you were both "comfy" and "cozy" in your suite. We hope that you can visit... More 

New York City, New York
1 review
5 of 5 stars Reviewed 4 weeks ago

We wanted a decent place to stay for a couple of days skiing in the Berkshires. We are new to the US and did not know where to stay so after much surfing we ended up booking the Fairfield Inn in Great Barrington. It was really great and family friendly. Staff were very polite and professional too. We had an... More 

Was this review helpful? Yes
Berkshire_Fairfield, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear mantaal2015, Thank you so much for mentioning our freindly and polite team. We are happy that you enjoyed staying in our newly renovated rooms and ejoyed the pool. Kids love making waffles at breakfast before hitting the slopes! We are so glad you enjoyed your stay with us. It was a pleasure having you and we hope to welcome... More 

Larchmont, New York
Top Contributor
50 reviews 50 reviews
29 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spent 2 nights at this Fairfield Inn while skiing at Butternut (which is very close...about a 5 minute drive). Nice place, newly renovated. Clean and comfortable. Breakfast is what you would expect (complete with cereals, eggs & bacon, waffles, etc. on a buffet). The pool is big, clean and warm, the hot tub was super hot. This place is an... More 

Was this review helpful? Yes
Berkshire_Fairfield, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear BodenseeAustria, Thank you for staying with us during your Berkshire ski trip. Your description of our "oasis for families" is quite accurate during the winter months. We are thrilled you enjoyed the pool and family movie night! We hope to host your next visit to the Berkshires. Best Regards The Berkshire Fairfield Inn & Suites Team More 

Woodstock, Vermont
Contributor
15 reviews 15 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It's always a pleasure when the front desk staff really is alert, and caring! Anything and everything we needed or asked for was taken care of promptly and graciously by the staff. Its a clean, calm, nice hotel. Breakfast is a typical spread with eggs, bacon, waffles, cereals, juice etc...the one thing that impressed me the most at the breakfast... More 

Was this review helpful? Yes
Berkshire_Fairfield, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Feather2001, Thank you so much for your thoughtful comments about our front office team. We appreciate and value your feedback. Everyone was thrilled to read you review. We are glad you enjoyed our full hot complimentary breakfast. We look forward to welcoming you back again very soon. Warm Regards The Berkshire Fairfield Inn & Suites Team More 

Hartford, Connecticut
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 16, 2015

This idyllic town with a population of 6,800 in the Berkshires is a delight if you want a low-key, small-town getaway. The Fairfield Inn & Suites was centrally located and less than 10 minutes away from Ski Butternut which was our primary focus on this trip with our daughter. The hotel is clean and accommodating with a very friendly staff.... More 

Was this review helpful? Yes 1
Berkshire_Fairfield, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Monalisa521, We are so glad you enjoyed your visit to our small "idyllic" Berkshire town. Great Barrington, although small, is packed full of attractions such as Butternut Ski Mountain. Thank you for spending time telling others about what we have to offer. Our team loved reading your review. With gratitude, The Berkshire Fairfield Inn & Suites Team More 

Brightwaters, New York
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 1, 2015

We used to come to this hotel and ski at nearby Butternut when it was a Comfort Inn. We loved it then and the transition to a Marriott did not disappointment - the place got a facelift but the great service and family friendly atmosphere is exactly the same. We had over 40 people in our group (family reunion ski... More 

Was this review helpful? Yes 2
Berkshire_Fairfield, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear JCP062015, We were so glad to welcome you back to our "uplifted" hotel. Thank you so much for mentioning our team members, our hospitality, and our smiles. Your review will be hanging for all to see. Thank you very much! The Berkshire Fairfield Inn & Suites team More 

New York City, New York
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed February 25, 2015

For sure stay here is the best if you want to ski at Butternut. I know is not a Four Seasons but at $300.00 a night for high season it could be better. Leave your valuables at home there is no safety deposit box , there is microwave. Rooms are confortable with a small window and no charming views. Make... More 

Was this review helpful? Yes 2
Berkshire_Fairfield, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Tate 58, Thank you for staying with us recently. We are glad to see that you enjoyed our complimentary hot breakfast. Our waffles are a big hit with families and children. We can stay competitive with our rates especially because we have a newly renovated hotel. Ski Butternut is less than 2 miles from our front door, making the... More 

Shelton, Connecticut
1 review
5 of 5 stars Reviewed February 24, 2015

I have not stayed here midweek, but as far as the weekends go this hotel really goes above and beyond in catering to families with children. In the evenings they set up children's movies in the largest conference room, and there is a family-friendly pool. In the morning a full breakfast is served (complimentary). I was particularly impressed with the... More 

Was this review helpful? Yes
Berkshire_Fairfield, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear C O, Thank you so much for your wonderful review. We agree, the Fairfield is a Hot Spot for families and children. With our large indoor pool, hot tub, arcade and family friendly rooms, we aim to please tired skiers all winter long. Looks like a few more weeks of winter, so please come back again soon. Warm Wishes... More 

San Francisco
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 23, 2015

The room was great and the staff very helpful and were always smiling. Special shoutout to Kim, the regional manager who always seemed to be working. They are really good to families. Breakfast buffet is a life-save in the morning so you don't have to fend for yourself. Kids were having a ball making waffles, having cereal, and bagels and... More 

Was this review helpful? Yes 1
Berkshire_Fairfield, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Asachdeva, Thank you for your kind review. I look forward to sharing your thoughtful compliments of our staff with our entire team. We appreciate your suggestions on where we can improve. Thank you for choosing to stay with us during your family getaway. Our delicious waffles will be awaiting your return. Warm Wishes, The Berkshire Fairfield Inn & Suites... More 

Larchmont, New York
Contributor
18 reviews 18 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 17, 2015

This quaint hotel is the nicest in the area. If you are looking for the best hotel in the area look no further. When you walk in you get the newly renovated and modern feel of an upscale hotel chain. Their service is not rivaled and their staff go out of their way to make your stay more pleasant. We... More 

Was this review helpful? Yes 2
Berkshire_Fairfield, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear MSNSilver18, Your amazing review will be shared with our entire team. Thank you very much for all your kind words. We truly cater to families, children & skiers especially this time of year. I am so glad you enjoyed our hot complimentary breakfast. Our newly renovated rooms and public spaces have been extremely well received by our return and... More 

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