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All 8 Great Barrington hotels

Fairfield Inn & Suites Lenox Great Barrington/Berkshires

2.5 of 5 Hotel   |   249 Stockbridge Rd (Rt 7), Bldg 1, Great Barrington, MA 01230 (Formerly Comfort Inn Great Barrington)
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Fairfield Inn & Suites Lenox Great Barrington/Berkshires
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81%
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Lester A Rye, New York
  • Overview
  • Reviews (34)
  • Photos (30)
  • Amenities
  • Room tips (8)
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34 people have reviewed this hotel

Traveler rating
    17
    11
    4
    1
    1
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13
12
Solo
0
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Rye, New York
1 review
5 of 5 stars Reviewed yesterday NEW

We are experienced travelers and have seen a delcline in good service and accomodations recently.NOT SO for the Fairfield Inn,Great Barrington,MA. From the time we arrived to our departure we experienced polite,informative and attentive service from the staff especially Camille at the front desk.Room was very comfortable,CLEAN and the pool area was wonderful,Definitely recommend this facility and will return.

Was this review helpful? Yes
Swampscott, Massachusetts
Contributor
12 reviews 12 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We had never been to Great Barrington and were so happy when we drove up to this beautiful hotel with the mountains for a backdrop. Camille greeted us and could not have been nicer. Upgraded us to a suite and offered recommendations for dinner. The room was large, clean and extremely comfortable, as was the entire hotel and grounds. An... More

Was this review helpful? Yes 1
ZackOxley, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Sharon T, Thank you for the tremendous vote of confidence! our staff frequently checks our Tripadvisor reviews and Camille was delighted to hear about the positive impact she made on your stay. Since this was your first trip to Great Barrington, you most likely did not get to take in ALL the area has to offer. You will definitely... More

New York City, New York
Top Contributor
76 reviews 76 reviews
14 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago

With it's conversion to a Fairfield Inn, this hotel received a top to bottom renovation and the former Comfort Inn reopened under this new flagship in April 2014. Having stayed at the Comfort Inn over the past several years, we were pleasantly surprised with the fresh lobby, reception area and carpet. We were promptly greeted at the desk and our... More

Was this review helpful? Yes 2
ZackOxley, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear MaryKay519, Thank you for choosing to stay with us while in town for camp. Hopefully your son had an amazing experience in the Berkshires. We are very proud of the work that has been put in to the hotel from top to bottom. Thank you for sharing your thoughts with us. We look forward to seeing you next time... More

Fresno, California
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a very nice property in a nice location. Our room was immaculate and comfortable. Very comfortable bed; room was very quite. The staff were uniformly friendly and helpful. The manager was quite personable. The only thing I would change if I could would be later breakfast hours (which does come free with the room.) Breakfast ends at 9am.... More

Was this review helpful? Yes 2
ZackOxley, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear RWayneH, Thank you for taking some free time to share your recent experience with the Tripadvisor audience! We work hard each day to provide our guests with a relaxing trip to the Berkshires. As we all know, breakfast is the most important meal of the day, and we don't want anyone to miss our on our excellent choices. Hope... More

Thiells, New York
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed one night at his beautifully recently refurbished hotel. The room was quite large, immaculate, and well located a couple of miles from town. The staff was wonderful, particularly Crystal at the front desk. She was delightful, professional and very helpful addressing all of our needs. In fact, as we were leaving, even every member of the housekeeping staff... More

Was this review helpful? Yes 3
ZackOxley, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear EVD1230, I would like to apologize that you did not receive our plush feather pillows. One of the highlights of our rooms is the choice of soft foam pillows or natural down feather options. I will look into this and make certain improvements are made. Thank you for letting me know about the wonderful experience you had during your... More

Alexandria, Virginia
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is perfect venue for any visit that includes Tanglewood, Williamstown Playhouse, Jacob's Pillow, Norman Rockwell Museum, historic Stockbridge, Interlachen, foliage viewing or any combination thereof. Easily accessible, comfortable rooms, wide selections for breakfast. Friendly & knowledgeable staff.

Was this review helpful? Yes 2
ZackOxley, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear John B, I want to thank you for taking the time to share your recent experience with the Tripadvisor audience. The Berkshire Fairfield Inn & Suites is well situated in relation to all the venues you mentioned. The first thing that struck me when I came to this area was how beautiful the surrounding area was. The mountainous views,... More

Corning, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Traveling can be hard if your wife is ill. We have stayed at the Fairfield Inn in Great Barrington several times, and always with the same results. The evening desk clerk/manager, Jen Greaney has always helped us with special needs due to my wife's allergies. It is nice to know someone is willing to help, after a long trip. I... More

Was this review helpful? Yes 2
ZackOxley, Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear James K, Thank you so much for letting us know about your experience recently. I am looking forward to letting Jen know what a positive impact she made on you and your wife during your trip to the Berkshires. We are always looking to make our guests feel relaxed and at home. I wish your wife a speedy recovery.... More

ocon1297
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Since we usually reserve at Marriott Hotels because of their service, we had a more than wonderful experience at this Fairfield Marriott in Great Barrington, MA. Being in design, I noticed the attention to detail in furnishings, accessories, wall coverings, room decorating, etc. All blended well with turquoise and light green color palette. Immediately walking into he lobby, it was... More

Was this review helpful? Yes 4
ZackOxley, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Ocon 1297, I am so pleased to hear that you enjoyed your time with us! We have some of the friendliest and most knowledgeable staff in the area on hand to assist with planning your time in the Berkshires. With so many wonderful choices, sometimes it can be difficult to decide what to take advantage of. I will be... More

Cambridge, Massachusetts
Top Contributor
55 reviews 55 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We chose this hotel because I was working remotely for at least part of our vacation and I needed a place with a desk and a reliable internet connection, and the Fairfield Inn provided that just as I needed. The bed was firm but not uncomfortable. Our room had a very nice shower (but no tub). Room was clean. Staff... More

Was this review helpful? Yes 2
ZackOxley, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Nuacara, I hope that you were able to relax and enjoy your vacation despite having to do some work! This area is so beautiful this time of the year, it is too nice to be stuck inside for too long. If you have a moment, please let me know what we could have done differently to make the vacation... More

NYC
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This place is fine. But really overpriced. Still, the hotel gave us good access to Tanglewood and Great Barrington which is exactly what we bargained for. The workout room was adequate and the pool looked well maintained.

Was this review helpful? Yes 3
ZackOxley, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Jjmccool, I would like to thank you for choosing to stay with us during your recent voyage to the heart of the Berkshires. We take a great deal of pride in providing clean, comfortable, and relaxing accommodations to our guests. We work diligently to make sure we are priced reasonably within our market and to deliver top-notch service. If... More

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Additional Information about Fairfield Inn & Suites Lenox Great Barrington/Berkshires

Address: 249 Stockbridge Rd (Rt 7), Bldg 1, Great Barrington, MA 01230 (Formerly Comfort Inn Great Barrington)
Location: United States > Massachusetts > Berkshires > Great Barrington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Lenox Great Barrington/Berkshires 2.5*
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Also Known As:
Comfort Inn Great Barrington Hotel Great Barrington
Great Barrington Comfort Inn

30 photos of this hotel

Management photos: Courtesy of the property manager

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Dining (1)
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Room/suite (5)
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Bathroom (2)
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Hotel & grounds (13)
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Pool/beach area (2)
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Family/play areas (2)
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Other (6)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Great Barrington
Hotel Class
Official Description (provided by the hotel)
The Fairfield Inn & Suites Great Barrington, in the beautiful Berkshires, is located near the area's best attractions and outdoor activities. This hotel offers 93 comfortable guest rooms and luxurious suites equipped with high-speed internet, microwave and refrigerator. The amenities include complimentary breakfast, Jacuzzi, fireplaces, indoor swimming pool, fitness room and game room. Complimentary full hot breakfast for all guests! The Fairfield Inn & Suites Great Barrington offers a variety of exciting activities nearby including skiing, golf and romantic dining. ... more   less 
Number of rooms
93

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