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Fairfield Inn & Suites Lenox Great Barrington/Berkshires

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249 Stockbridge Rd (Rt 7), Bldg 1, Great Barrington, MA 01230 (Formerly Comfort Inn Great Barrington)
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Fairfield Inn & Suites Lenox Great Barrington/Berkshires
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Fairfield Inn & Suites Lenox Great Barrington/Berkshires
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119 Reviews from our TripAdvisor Community

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    36
    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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Hewlett, New York
Level Contributor
75 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The exterior is short on aesthetics. That impression continues in the lobby. However, we were warmly greeted by the person behind the desk. We were first shown a room on the second floor, but my friend did not want to depend on the elevator. The desk person was very gracious about giving us a room on the first floor. Our... More 

Was this review helpful? Yes 2
Berkshire_Fairfield, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Decor71, We are all extremely disappointed to read that you found the aesthetics of our hotel to be less than desirable. It is true that we are not a typical Marriott in that our exterior is quite different in dimension and color than other Marriott hotels. Our interior is very new and custom in design. Our hotel in Great... More 

Oceanside, New York
Level Contributor
77 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stopped here for a few days and it was a cozy place. Nice pool area; grounds were decent. It appears to have been renovated from a business in a former life, and they stopped just short of a really good concept. The house keeping was lethargic and need reminding of what to leave you as a guest. The front... More 

Was this review helpful? Yes 2
pjjmama, Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Lunarscape, We are glad to see that you had a pleasant stay with us. We are disappointed to read that you were let down in several areas. We will get together as team to discuss this and sincerely apologize that we did not exceed your expectations. We strive to improve and appreciate your feedback. Thank you. Best Regards, The... More 

NYC
Level Contributor
222 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here on a recent weekend trip to visit our kids at sleep away camp. I was very pleased with this hotel. It is functional and provides all the services that you want for a modern chain hotel. Excellent Wi-Fi, good room, decent breakfast, excellent service at the front desk. We forgot to bring toothpaste and the front desk gave... More 

Was this review helpful? Yes
Berkshire_Fairfield, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear NYCfamilyt123, Thank you so much for your wonderful review. Thank you for mentioning that we are the "best" chain hotel in our area. You are just wonderful! We are thrilled you enjoyed our large pool, excellent wi-fi & excellent service. We hope to see you again for camp pick-up day! Many thanks The Berkshire Fairfield Inn & Suites Team More 

Vermont, USA
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently made a last minute visit to western Massachusetts. When we arrived in town we found out Tony Bennett and Lady Gaga were doing a concert at Tanglewood the next day. We were disappointed to learn it was sold out months ago. When we checked in Kristal at the front desk asked if we were going to the concert... More 

Was this review helpful? Yes
Berkshire_Fairfield, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear J_PVermont_USA, Thank you so much for you fantastic review and your most generous thanks and gratitude. Krystle is "thrilled as could be" with your mention of her! We are so glad you enjoyed the concert at Tanglewood and hope you will return again very soon. Many, many thanks, The Berkshire Fairfield Inn & Suites Team More 

New York, NY
5 of 5 stars Reviewed 1 week ago

We were looking for a one night stay July 4-5, and expected slim pickings, as it was last minute and most places had two night minimums. Initially, I wasn't thrilled with the prospect of a chain hotel, but we had a great experience. The hotel was spotless- my family makes fun of the way I inspect hotel rooms upon check-in,... More 

Was this review helpful? Yes
Berkshire_Fairfield, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Abgold, Thank you so much for your wonderful review. Thank you for mentioning our spotless rooms, funky-new decor & helpful staff. We can't wait to see you again during your next trip to the Berkshires. Many thanks, The Berkshire Fairfield Inn & Suites Team More 

Rochester, New York, United States
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent one night here while in the area. Check in was quick, and the person at the desk was very friendly and offered great tips and directions to some local attractions and restaurants. The property was clean and well maintained. Our room was also clean, and well maintained. I enjoyed a great night's sleep, as the noise level of... More 

Was this review helpful? Yes
Berkshire_Fairfield, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Jason M, We are thrilled to see that you found our team to be helpful and friendly. Thank you mentioning our clean and well maintained property and guest rooms. Since we are set back away from the main road, it is typically very quiet in the hotel. Thank you so much for the fantastic review! Many thanks, The Fairfield... More 

Pompton Plains, New Jersey
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

While Fairfield Inns are not on the luxury end in the Marriott family of hotels, this establishment is beatifully managed and maintained. There were no deficits in our 6 night stay at the height of the Tanglewood summer season. Front desk people were friendly and helpful, housekeeping staff kept both public areas and our room neat and immaculate. Our third... More 

Was this review helpful? Yes
Berkshire_Fairfield, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear ET88BaskingRidge_NJ, We think you are fabulous for your wonderful review. Thank you for taking the time to write such nice things about our hotel and our team. We appreciate your comments about our helpful & friendly team, well equipped large rooms, delicious breakfast and great rates. Please come back and stay with us again very soon. Many, many thanks... More 

Nashville, Tennessee
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Which is not a bad thing, it is just nice because of where it is. There are no other "chain" places to stay. The whole area is a time machine to around 1975. Just think Peter Frampton, James Taylor, etc. Just an ok place to stay that is way over priced. Pool is very funny it is really a large... More 

Was this review helpful? Yes 2
Berkshire_Fairfield, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Nashvillebuff, Thank you for taking the time to review our hotel. I am sorry to see that we did not exceed your expectations. Great Barrington is definitely a quiet little country town where we all love James Taylor. We have lower rates in the spring, winter & fall. We would love to have you come back and visit again... More 

Pembroke, Massachusetts
Level Contributor
94 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We chose the Fairfield Inn due to price and my desire to earn Marriott points. The hotel was very clean and tidy. It is well situated to downtown Great Barrington as well as a short drive to Sturbridge and Lenox. We would have rated this hotel better but the mattress was not sufficient and the room's air conditioner sounded like... More 

Was this review helpful? Yes 2
Berkshire_Fairfield, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Skier9175, Thank you for staying with us recently. We appreciate you mentioning our friendly team. Great Barrington is the perfect place to stay while visiting nearby Lenox & Stockbridge. I am sorry to read that the room did not exceed your expectations. We will look into those things immediately. Did you know we are very close to Catamount and... More 

Bayside, New York, United States
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This is a lovely Fairfield Inn in the heart of Great Barrington. Many food options are nearby and this is realty the gateway to the Berkshires. If you've stayed in a Fairfield before, you know what to expect. The room was clean and roomy. Public areas were well appointed and there was a pool, game room, and 24 hour exercise... More 

Was this review helpful? Yes
Berkshire_Fairfield, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Larry B, We appreciate your comments about our "lovely" Fairfield Inn. Thank you for mentioning your "clean and roomy" guest room. We are glad you were able to enjoy some of the great restaurants in Great Barrington during your stay. Many thanks The Berkshire Fairfield Inn & Suites Team More 

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