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Holiday Inn Express Great Barrington

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415 Stockbridge Rd, Great Barrington, MA 01230
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Holiday Inn Express Great Barrington
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Holiday Inn Express Great Barrington
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133 reviews from our community

Traveler rating
    42
    54
    21
    7
    9
See reviews for
35
45
4
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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1 review
1 of 5 stars Reviewed 1 week ago

First of all, we enjoyed the bed and pillows. What my family and I didn't like at all was the person in charge of the breakfast. He was an old African American guy who according to him is from Brooklyn, NY and is an undertaker. We appreciate that Holiday Inn Express offers complimentary breakfast. For the price we paid for... More 

Was this review helpful? Yes
Kris R, Guest Relations Manager at Holiday Inn Express Great Barrington, responded to this review

Thank you for taking the time to review our property. It is shocking that you had this experience. We do not condone discrimination in any form from any of our staff members. Our breakfast attendant is usually kind and pleasant. We did speak to him and he did say that he never intended to make anyone feel segregated, and that... More 

Farmington, Connecticut
Top Contributor
314 reviews 314 reviews
37 hotel reviews
464 helpful votes 464 helpful votes
4 of 5 stars Reviewed March 10, 2015

It's your standard Holiday Inn, rooms were fine, though ours lacked a desk (it had a round table pushed awkwardly against the wall). There's an indoor pool, which is a nice-to-have. The fitness room is pretty sad - there was one bike which we could not get to work (but the hotel later got it working), one stepper, and two... More 

Was this review helpful? Yes 1
Kris R, Guest Relations Manager at Holiday Inn Express Great Barrington, responded to this review

Thank you for the four star review, and for the feedback of our property! We do honestly hope that, despite the shortcomings in the fitness area, you did enjoy your stay. We apologize our exercise facility did not meet your expectations. We take all critique of our property very seriously and will address it in our next team meeting to... More 

Silver Spring, Maryland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 11, 2015

expensive area- decent price for value- not fancy- basic but clean, pleasant staff- the stairway and walkways a little dirty and not very pretty but for this area it was a very good price. waling distance to town which was nice.

Was this review helpful? Yes 1
Kris R, Guest Relations Manager at Holiday Inn Express Great Barrington, responded to this review

Thank you for your review! We always take critique of our property seriously and appreciate you pointing out the areas we need to work on. We are also very happy that you enjoyed your time with us and we sincerely hope we'll see you again soon! Happy travels! More 

Marietta, Georgia
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 6, 2015

As a disclaimer, the "5 stars" here doesn't mean this is a 5-star hotel, but this was a very good Holiday Inn Express as far as the location (convenience to Butternut, where we were skiing, and also various stores / groceries nearby), the rooms were more than adequate, quite spacious, and the staff were very helpful. The front desk manager... More 

Was this review helpful? Yes 1
Kris R, Guest Relations Manager at Holiday Inn Express Great Barrington, responded to this review

Thank you for your five star review! We know we're not a ''5-star hotel,'' but we can almost make you feel like we are! We will always try to give you a better room if one is available, so never be afraid to ask. We appreciate the time you've put in to let us know where we're excelling, and we'll... More 

harwich
Contributor
18 reviews 18 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 5, 2015

I've stayed in a lot of Holiday Inn Expresses, because of the price of this one being double the norm i was hoping it would have a little extra something. Not true, it was basically just due to ski season the room if anything seemed a bit smaller with a smaller desk but lived up to being your basic standard... More 

Was this review helpful? Yes
Kris R, Guest Relations Manager at Holiday Inn Express Great Barrington, responded to this review

Thank you for your review of our property! We're glad to see that you enjoy staying in our Holiday Inn Express brands; we love loyalty and are glad you chose to stay with us. We try to keep our prices competitive for the area, but we take your feedback seriously and will factor it in for next year. We pride... More 

Eastern Mass
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 8, 2014

We stayed a weekend here in a fireplace/jacuzzi room for about 130/nt. The staff was very good and friendly. We had an issue with the jacuzzi tub and a guy arrived within a minute and replaced the drain plug. Another staff member made cookies during the day for everyone to eat. The guy who managed the breakfast was attentive and... More 

Was this review helpful? Yes
alison d, Front Office Manager at Holiday Inn Express Great Barrington, responded to this review

Thank you for taking the time to share your thoughts about your recent stay with us. We are so happy to hear that you enjoyed stay and look forward to seeing you again soon. More 

Yorktown Heights, New York
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 2, 2014

The staff is friendly, the rooms are clean and the overall accommodations are what can be expected and include a microwave and refrigerator. The breakfast is the standard fare. The price is very high during peak season.

Was this review helpful? Yes
alison d, Front Office Manager at Holiday Inn Express Great Barrington, responded to this review

Thank you for taking the time to review us and we are glad you enjoyed your stay with us. We look forward to seeing you on your next visit to our area. More 

hyde park ny
Contributor
15 reviews 15 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 13, 2014

We love coming every year. Staff very nice. Love our room with fireplace .like the whirlpool tub but miss the red heartshaped one. ...i know the 70's are over...lol. warm cookies. Great location. Will be back next year

Was this review helpful? Yes
alison d, Front Office Manager at Holiday Inn Express Great Barrington, responded to this review

Happy to hear you enjoyed your stay with us. And I miss the heart Jacuzzis too! More 

Boston
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 12, 2014

We stayed at HIE-GB for 2 nights over Columbus Day weekend, mainly to attend the Arlo Guthrie concert. Very nice accommodations, friendly and helpful staff. Pretty much the same as at most HIE but the dining room manager, Frank, really stood out as helpful and gregarious. Literally across the street from a brewery/restaurant with excellent draft beer, and even a... More 

Was this review helpful? Yes 1
alison d, Front Office Manager at Holiday Inn Express Great Barrington, responded to this review

Thank you for taking the time to review us. We are so haapy that you enjoyed your stay with us and look forward to seeing you again! More 

Birmingham, Alabama
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 1, 2014

I checked in around 3:pm and requested a room on the first floor. The staff was helpful and put me on the first floor away from the street. The room was clean, comfortable, and had a microwave and refrigerator. The bathreeom was well equipped and very clean. A full delicious breakfast was served from 6:30am to 9:30am. I would recommend... More 

Was this review helpful? Yes
alison d, Front Office Manager at Holiday Inn Express Great Barrington, responded to this review

Thank you for taking the time to review us. We are so glad you were happy with your stay with us and we look forward to seeing you on you next visit. More 

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