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Holiday Inn Express Great Barrington

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415 Stockbridge Rd, Great Barrington, MA 01230
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Holiday Inn Express Great Barrington
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Holiday Inn Express Great Barrington
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145 Reviews from our TripAdvisor Community

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Traveler rating
    48
    56
    23
    8
    10
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38
49
4
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
  • All months
    (145)
  • Mar-May only
    (29)
  • Jun-Aug only
    (53)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (33)
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Dalton, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We switched to this hotel because our previous one was dirty and we couldn't stand it another night. This hotel was very clean and the room was nice and quiet. We had a jacuzzi tub in our room. The pool and hot tub area was very nice too. My son loved it he had the whole pool to him self.... More 

Was this review helpful? Yes
Kris R, Guest Relations Manager at Holiday Inn Express Great Barrington, responded to this review

Thank you very much for your review of our hotel. We hope that all goes well and grandpa has a speedy recovery! All our best wishes to you and your family and we hope next time you're in the area (hopefully under more favorable circumstances) you'll come relax with us again! More 

2 reviews
1 of 5 stars Reviewed 3 weeks ago

The manager is a crook. I tried to cancel a reservation 1 week in advance and they want to charge me for the night. I made the reservation by phone with the hotel and I was told that I had a 24 hour cancellation period. Their own employee made the mistake. I will fight this but you should know that... More 

Was this review helpful? Yes
Kris R, Guest Relations Manager at Holiday Inn Express Great Barrington, responded to this review

Thank you for taking the time to review our property. While we do appreciate your feedback, your review both here and on Yelp! is misleading. After booking a room on a weekend in July (for which our cancellation policy is 14 days prior to arrival, which would have been on the e-mail you stated yourself over the phone you did... More 

Point Pleasant Beach, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Hotel was overall clean and quiet, but extremely basic. It's what you would expect at an older holiday Inn express. However, the acommodations quality did not match the nightly rate. The outside of the property is very well maintaimed, inside rooms could use some sprucing up. I will probably try to find another property in the area and not travel... More 

Was this review helpful? Yes
Kris R, Guest Relations Manager at Holiday Inn Express Great Barrington, responded to this review

Thank you for taking the time to review our property. We love hearing feedback on where we could use improvement, and also what you liked about your stay. We will take note of your comments and address them in our next meeting to see what we can do about rooms that need a little sprucing up. Thank you for pointing... More 

North Carolina, USA
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel was clean, and the complimentary breakfast was excellent. Staff were wonderful, and location is perfect...walking distance to many shops, etc. Plenty of parking. A perfect, affordable place to stay. Excellent, free wi-fi with strong signal.

Was this review helpful? Yes
Kris R, Guest Relations Manager at Holiday Inn Express Great Barrington, responded to this review

Thank you so much for your review of our property! We love being in our centralized location; the restaurants around are fantastic. We hope that you had a chance to check out some of the antique and bobble shops in the area - there's always something new that I know I have to go home with! We are so very... More 

Toronto, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We returned here for the third time on this year's visit to the Berkshires. Good value, friendly and knowledgeable staff, clean rooms and facilities and extra touches like fresh-baked cookies in the afternoon. They care and it shows. We will be back on our next visit.

Was this review helpful? Yes
Kris R, Guest Relations Manager at Holiday Inn Express Great Barrington, responded to this review

Thank you so much for the review of our property! We do understand the little touches here or there can really make an excellent stay. We're always happy to see our guests return, and believe me when I say we do remember you year after year. It feels just like a friend coming to visit after a long winter away!... More 

Canajoharie
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have nothing but praise for the amazing people who work at the front desk and Franck who is in charge of the delicious breakfast. We were greeted and conversed with as if we were old friends. I would highly recommend this hotel to anyone who is visiting the Berkshires area. The room fee is high but is backed up... More 

Was this review helpful? Yes
Kris R, Guest Relations Manager at Holiday Inn Express Great Barrington, responded to this review

Thank you so much for the glowing review of our property! We take the highest pride in our service staff and we are so happy that we've exceeded your expectations. I do agree that we are rather pricey, but we keep our prices as competitive as possible for the area. Thank you, again, for your feedback and we hope to... More 

Wilton, Connecticut
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed June 20, 2015

My wife and I stayed here only because a wedding was right across the street. Holiday Inn took advantage of the location by charging $224 for a king room. Are you kidding me? The place was clean, friendly and met expectations on most fronts but the room layout was a disaster. The A/C unit was literally 4 feet from the... More 

Was this review helpful? Yes 2
Kris R, Guest Relations Manager at Holiday Inn Express Great Barrington, responded to this review

Thank you for taking the time to review our property. We appreciate your feedback. We do attempt to keep our prices competitive for the area we are in. As a tourist destination with things like Crissey Farm (a popular destination for weddings), Tanglewood (summer home of the Boston Symphony Orchestra), Limerock Race Track, and the many prestigious institutions of education,... More 

Baltimore, Maryland
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 18, 2015

We booked 2 rooms at The Holiday Inn Express in Great Barrington and had a wonderful stay. When we checked in, we were offered a chance to upgrade to the King suite, being IHG Rewards members, and we loved the suite. The front desk personnel were very friendly and accommodating. We were greeted each time we passed the desk. We... More 

Was this review helpful? Yes
Kris R, Guest Relations Manager at Holiday Inn Express Great Barrington, responded to this review

Thank you for the five-star review of our property! We are so glad that you had a wonderful stay. As always, we try to recognize our loyal Elite members as often as possible with complimentary room upgrades. We're happy you enjoyed your suite! We pride ourselves on our friendly and personable staff, and are glad that you found our breakfast... More 

Hilton Head
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 22, 2015

Very cold here in January, but the Hotel was up to expectation and was warm and welcoming. I believe it was lacking a bar and restaurant, but there were several within walking distance and more within a short drive. I believe a summer trip there would be a much different experience.

Was this review helpful? Yes
Kris R, Guest Relations Manager at Holiday Inn Express Great Barrington, responded to this review

Thank you for taking the time to review our property! As a Hilton Head, we always appreciate the feedback from a competitor, to see where we match up, and where we could use improvement. It seems like we met most of your expectations. As an Express, we, unfortunately, are not equipped with a full restaurant and bar, but we do... More 

Winchendon, Massachusetts, United States
Level Contributor
126 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed May 7, 2015

The hotel looks pretty new. The rooms are spacious and well-apportioned. The front desk staffer, a gentleman, was so friendly and welcoming when I entered the building that I felt this would be a nice stay. There were freshly-baked chocolate cookies for guests to enjoy. They were yummy! There were also multiple types of coffees available. The breakfast buffet is... More 

Was this review helpful? Yes 1
Kris R, Guest Relations Manager at Holiday Inn Express Great Barrington, responded to this review

Thank you for taking the time to review our property; we appreciate every type of feedback. It seems you have utilized all of the amenities our hotel has to offer, and that you have enjoyed your time with us. We are proud of our breakfast choices (and the Make-Your-Own-Pancakes are one of my personal favorites!) and the courtesy and professionalism... More 

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