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Colonial Hotel

625 Betty Spring Road, Gardner, MA 01440
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Colonial Hotel
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133 Reviews from our TripAdvisor Community

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Traveler rating
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    14
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (133)
  • Mar-May only
    (37)
  • Jun-Aug only
    (42)
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    (38)
  • Dec-Feb only
    (16)
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Hollidaysburg, Pennsylvania
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Room was clean and spacious. Staff was very nice. Food in the restaurant was excellent. Complementary breakfast was expansive and delicious. Would recommend this place to anyone who is staying in that area.

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Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I've gone to the Colonial for years. Great restaurant, rooms and pool. I've attended many weddings here, too, indoor and out and even had my own wedding here. Great wedding planner and package. I wasn't disappointed and our guests had a blast. A gem in Gardner for sure!

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nikki149, General Manager at Colonial Hotel, responded to this review

We are so glad that you had such a wonderful time with us! Your feedback is very important to us and we appreciate you taking the time to write a review. More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My extended family and I chose to stay at the Colonial Hotel following an off site wedding. The hotel was well kept and our standard room suited our needs. It did however have a strong musty or stale smell that was a bit off putting upon entering. Despite our adequate room, our overall experience was a bit sour. When we... More 

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nikki149, General Manager at Colonial Hotel, responded to this review

I would like to thank you for your feedback as it is always helpful to hear back from our valued customers. I sincerely apologize if you felt rushed out of the lobby area. Although it is typically an area for our guests to gather during check in, it is also the location where our wedding parties have an opportunity to... More 

Travelers are raving about these Gardner hotels

Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stay at the Colonial Hotel due to over crowding at my sister in laws for a function. Room was nice but the room had a funny odor, bed was comfortable. We had breakfast which was very good, service was great. Only other thing I was not to crazy about is the if you use a debt card they hold your... More 

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nikki149, General Manager at Colonial Hotel, responded to this review

Thank you for taking the time to review our property. We appreciate the feedback, and will certainly take it into consideration when setting policies in the future. We do place a security hold on all cards when you check in just in case there is any damage to the room. Obviously on a standard credit card that is not something... More 

massachusetts
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed at the colonial on a whim with my family. We stayed in a suite which was most accommodating. Staff was great and the food in the restaurant was very good. We enjoyed dinner and breakfast. We will absolutely be back again!

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nikki149, General Manager at Colonial Hotel, responded to this review

Thank you so much for your review. We appreciate you taking the time to let other potential travelers know about your experience. More 

Sayreville, NJ
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 25, 2015

I stayed here for a family wedding, so I will divide this review into different sections. Sleeping Room - Good: The bed was very comfortable, and high. I'm 5'11" and I had to go onto my toes to sit on the bed. - Bad: The bathroom door didn't line up with the frame; With the exception of the bed, the... More 

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nikki149, General Manager at Colonial Hotel, responded to this review

Thank you very much for taking the time to review our property. Reviews like yours are very helpful to our guests as well as our management staff. Being so specific enables us to make the necessary adjustments to better our facility for future guests. Sincerely, Nikki Moorshead General Manger More 

Gardner, Massachusetts
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 17, 2015

I wanted to stay at the colonial for my wedding!! Booked two days. Wanted to stay the night before my wedding and the night of the wedding. We wanted to take a few pictures with our own personal camera. And we're told we would have to pay an additional 200.00 to take pictures. How sad that we were told we... More 

Was this review helpful? Yes 4
nikki149, General Manager at Colonial Hotel, responded to this review

I apologize for the inconvenience. Unfortunately we host a multitude of weddings ourselves here at the Colonial Hotel, and we simply cannot have the staircase used for outside photography sessions unless they are scheduled through the sales office. While we understand that there are often other couples staying on property, we have to accommodate the couples that have their receptions... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 15, 2015

I booked this hotel as I needed to stay in Gardner on a business trip. I looked through the website prior to booking, and everything seemed to be up to my expectations. I was greeted at check in by an unenthusiastic employee that explained all the rules of the hotel. Normal rules apply, such as pets for a fee and... More 

Was this review helpful? Yes 1
nikki149, Manager at Colonial Hotel, responded to this review

I am so sorry to hear that you were displeased with your stay, and our policies. While I can certainly understand your frustration, we host many events at our facility and find that it is exceedingly difficult to control the alcohol consumption of guests that are drinking at our bar and in their rooms simultaneously. I was not aware that... More 

Gardner, Massachusetts
1 review
4 of 5 stars Reviewed June 10, 2015

I stay at the Colonial once a month. The food is good, Expensive but good. The rooms were nice and clean. The pool and hot tub was nice too. The hot tub could be a little bit warmer. I would stay here again. I alway's get a room on the first floor near the pool area.

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nikki149, General Manager at Colonial Hotel, responded to this review

Thank you very much for your review of the hotel. I am glad that you have enjoyed staying with us in the past, and hope to see you again in the future. More 

Rochester, New York
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 26, 2015

We stayed at the Colonial Hotel while in town for a high school graduation. The hotel was very busy with guests for graduation ceremonies as well as multiple weddings that occurred on-site over the weekend. Even with a fully booked hotel the staff was very calm and welcoming. They did not seem overwhelmed but were professional and took care of... More 

Was this review helpful? Yes
nikki149, General Manager at Colonial Hotel, responded to this review

Thank you so much for taking the time to review our property. We hope to see you again when you are in the area! More 

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