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Colonial Hotel

625 Betty Spring Road, Gardner, MA 01440
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Colonial Hotel
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Colonial Hotel
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119 reviews from our community

Traveler rating
    35
    33
    25
    13
    13
See reviews for
33
40
3
13
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (119)
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    (32)
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    (33)
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    (38)
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    (16)
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2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place was beautiful. My fiancé and I came here just to get a night away and the staff was so incredibly helpful, our rooms were spotless and the food here is on point. I'm a big breakfast person and their buffet was phenomenal. Would stay here again in a heart beat.

Was this review helpful? Yes 1
Plainview, New York
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 9, 2015

We had to use this hotel to visit family that lived close by from here, we only stayed one night but were very happy! The room was well kept and excellent condition, nice and toasty!! POOL was fabulous. I would say the cleanliness was the best ive ever been in. also salt water!! Our only complain was that they didnt... More 

Was this review helpful? Yes 3
South Dennis, Massachusetts
Top Contributor
50 reviews 50 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 3, 2015 via mobile

Stayed here for three nights, have family in the area. Hotel is lovely, super clean, the bed was so comfortable. Staff very nice, restaurant was awesome, great buffet breakfast which is free on weekdays. Gym and pool are also nice. Has a coffee pot in the room, wish it had refrigerator too but you can rent one. Only a few... More 

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 23, 2015

Not only did the heat in the room not work the reateraunt ran out of three of the main courses. There was urine on the toilet seat in our first room. Due to the heat not working around 11pm we had to switch rooms. Worst of all when this was brought to the attention of the general manager nothing was... More 

Was this review helpful? Yes 3

Travelers are raving about these Gardner hotels

Candiac, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 18, 2015

I stayed at the colonial on business in February and very much enjoyed my stay. The room was nicely decorated, clean and comfortable, the staff was super friendly and extra credit to the lady at the breakfast who was absolutely amazing. Honestly, it was a great hotel and I found the colonial decor to be perfectly charming. The only thing... More 

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Boston, Massachusetts
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 11, 2015

There is NO law that states you can not take liquor beer or wine into your room! This is a rule for this hotel and the owners of this company. The liquor law prohibits you from brings alcohol beverages not purchased at the hotel into any public areas.

Was this review helpful? Yes 6
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 5, 2015

Overheard staff discussing mildew and mold in the rooms. Guests can't tell because the rooms "look new" apparently. The workers there think this is funny and okay. I do not recommend staying at this low end hotel.

Was this review helpful? Yes 2
York Beach, Maine
Top Contributor
164 reviews 164 reviews
57 hotel reviews
167 helpful votes 167 helpful votes
4 of 5 stars Reviewed December 30, 2014

I was at this facility for a wedding. The first thing is the bed was comfotable and the room was quite spatious. The room was a little tired.This is more a reflection of the age of the place rather than upkeep as all the common areas were quite nice.They are very strict about no alcohol in the rooms as evidenced... More 

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 26, 2014

Great stay, except they are really great at enforcing the Mass State Liquor Law about not bringing you own champagne into your room to the point where they instruct their housekeeping staff to raid your cooler and call management. So much for after hours toast for the bride and groom in their bridal suite!

Was this review helpful? Yes 1
nikki149, General Manager at Colonial Hotel, responded to this review

I apologize that you were displeased with our policy regarding outside alcohol. Unfortunately, it is necessary for us to enforce the policies provided to you at check in. We do however offer a complimentary bottle of champagne after the wedding in the suite for the bride and groom. More 

Marlborough, Massachusetts
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 11, 2014

I recently traveled to Gardner for a friend's wedding and my boyfriend and I decided to stay overnight at the Colonial so that we could thoroughly enjoy the wedding at this location. I must say that the Colonial delivered and was pleasantly surprising. The wedding itself was amazing, with fantastic service and helpful staff. The room we stayed at was... More 

Was this review helpful? Yes 2
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