We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 3 Franklin hotels

Hawthorn Suites by Wyndham Franklin

2.5 of 5 Hotel   |   835 Upper Union Street, Franklin, MA 02038
Hotel website
Hotel deals
Hotel amenities
Special Offer
Plan Ahead, Save 15%
Save Saved
You added Hawthorn Suites by Wyndham Franklin to your Saves list
Hawthorn Suites by Wyndham Franklin
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
81%
Ranked #3 of 3 hotels in Franklin
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Robin T Franklin
  • Reviews (388)
  • Photos (49)
  • Amenities
  • Q&A
  • Room tips (32)
  • Location
  • More
Write a Review

388 people have reviewed this hotel

Traveler rating
    187
    126
    48
    17
    10
See reviews for
173
68
16
80
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Franklin
1 review
5 of 5 stars Reviewed 2 days ago NEW

Hawthorn employees were very helpful...Dustin and Adam especially went out of their way to help us...room was excellent, as was the service...shuttle service was excellent as was the breakfast.

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
Franklin
1 review
3 of 5 stars Reviewed 1 week ago

Room was smaller and fridge was smaller than the room we usually get for the same price and description. Despite having a confirmation email in hand, our reservation was incorrect in their computer. All previous stays have been much better.

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
Thomas W, General Manager at Hawthorn Suites by Wyndham Franklin, responded to this review

I am sorry that your stay did not start off as well as we all would have hoped. We continue to research how your reservation was changed, and are working with IT to determine where the error occurred. I sincerely hope that this will not keep you from visiting us again in the future. Thank you for your understanding. More

Freeport, Maine
1 review
5 of 5 stars Reviewed 1 week ago

I had made a reservation for 2 nights in this hotel but when we arrived at around 3 pm, the desk staff told me they had suffered a power outage an hour before and, consequently, were overbooked. They had no room for us! I was just gearing up for frustration and panic when they told me they would put us... More

Was this review helpful? Yes
Thomas W, General Manager at Hawthorn Suites by Wyndham Franklin, responded to this review

I am sorry that your original plans did not work out as expected, but glad that our staff did such a good job taking care of you. Please be sure to stay with us the next time you visit the Franklin area. More

Parker, Colorado
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
4 of 5 stars Reviewed 1 week ago

Pros: Clean, well staffed and friendly. Nice furniture, good decorum. Good interned access. Nice touches in lobby - evening cookie and a fireplace, daily news, hot breakfast. Cons: Parking lot gets full often as this Hotel is very popular and well priced. Not a big of scrambled eggs (and they are featured more often than not).

Was this review helpful? Yes
Thomas W, General Manager at Hawthorn Suites by Wyndham Franklin, responded to this review

I am glad that you were so pleased with your stay, and that we could surpass your expectations. Please be sure to visit us again the next time you are in town! More

Owners: What's your side of the story?
If you own or manage Hawthorn Suites by Wyndham Franklin, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hawthorn Suites by Wyndham Franklin? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hawthorn Suites by Wyndham Franklin

Address: 835 Upper Union Street, Franklin, MA 02038
Phone Number:
Location: United States > Massachusetts > Franklin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Franklin 2.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Priceline, Orbitz, Wyndham, Tingo, BookingOdigeoWL, Hotels.com, Venere, Agoda and Otel so you can book your Hawthorn Suites by Wyndham Franklin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hawthorn Suites By Wyndham Franklin Hotel Franklin
Hawthorn Suites Franklin
Franklin Hawthorn Suites
Hawthorn Suites Ltd Franklin

49 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (30)
Viewed
Room/suite (15)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (2)
Viewed
View from room (1)
Viewed
Pool/beach area (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Pool/beach area (1)
Viewed
Room/suite (9)
Viewed
Dining (2)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (2)
Viewed
Other (4)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
100

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer