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All 3 Franklin hotels

Hawthorn Suites by Wyndham Franklin

2.5 of 5 Hotel   |   835 Upper Union Street, Franklin, MA 02038
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Ranked #3 of 3 Hotels in Franklin
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Dick F Franklin, Massachusetts
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447 reviews from our community

Traveler rating
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    54
    21
    13
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203
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85
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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A TripAdvisor Member
4 of 5 stars Reviewed yesterday NEW

I have stayed at this location a few times now and each time I am greeted at the front desk by a pleasant employee but they always smell like they have just had a cigarette. The smell is so over powering. They actually smoke outside the back door on the patio which if your in the meeting room you have... More

Review collected in partnership with Hawthorn Suites by Wyndham

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1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

Lena goes out of her way to accommodate!!!!! Adam as well! We would stay again, but not in a room with a fold out sofa bed---too uncomfortable. Suite was very nice for what we needed! Close to Gillette and very handicap accessible. Room was clean. Had plenty of towels for the 4 of us! Kitchenette was amazing for a hotel.... More

Was this review helpful? Yes 1
Woburn, Massachusetts
1 review
3 of 5 stars Reviewed 6 days ago NEW

Location close to major routes/ highway. On-site breakfast (although lacking in quantity) is convenient; gets you up & out the door. (Suggestion: offer wider variety of pastry/breads. Also, refill items more frequently--way too many empty bins all through out service.) Indoor pool is tiny. Windows in room actually opened (which is rare) allowing for fresh air vs. noisy, stale ac... More

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Oakville, Ontario
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We came upon this hotel by chance as we wanted to stay near the Premium Outlet Mall on our way to Boston. We were thoroughly impressed by the friendly customer service & the very large, clean suite with a comfy bed, full kitchen, & free WiFi. The rate was good & included a dinner (pasta & salad) & breakfast, as... More

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Thomas W, General Manager at Hawthorn Suites by Wyndham Franklin, responded to this review

Thank you for your great review, and for recommending us to others. We are so glad that you found us by chance, and hope that you will return and visit us again soon, whether you are headed to Wrentham Village Premium Outlets, or visiting the area for any other reason. We look forward to providing you that same friendly service... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

I stayed here for 2 nights (oct 7-9) and this hotel was great. Originally we planned on staying at the Extended Stay in Norton, Mass but after reading the reviews and seeing visitor pictures we quickly cancelled and found Hawthorne Suites, best decision by far. The room had a comfy bed, vanity area, bathroom, pull out couch, small dining area... More

Was this review helpful? Yes 1
Thomas W, General Manager at Hawthorn Suites by Wyndham Franklin, responded to this review

We are glad that you changed your mind, and decided to stay with us! We are even happier to read the title of your review, and to know how much you enjoyed your time with us. We are happiest of all, though, to read that you plan to stay with us again in the future! Thanks for sharing your great... More

St. Bruno
Top Contributor
54 reviews 54 reviews
8 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was an excellent choice for a road trip to attend a recent Pat's - Bengals's NFL road trip for y son-in-law, grandson and myself. It was relatively close to Gilette Stadium (12 miles) and only one exit away from an outstanding shopping mall. Over 170 stores. The room was a efficiency unit and was extremely clean. The staff was... More

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Thomas W, General Manager at Hawthorn Suites by Wyndham Franklin, responded to this review

Thank you for your great comments regarding our hotel and staff. I am happy that you all enjoyed your time here, and hope that we see you again, should you go to another game at Gillette Stadium, or find yourself in this area for any other reason. Thanks especially for recommending us to your fellow travelers. We see that as... More

Arlington, Massachusetts
Top Contributor
84 reviews 84 reviews
18 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here rather than driving home after an event in the area. The staff is very friendly and helpful. The room was clean, bed comfortable and I liked the size of the room with a sitting area and mini kitchenette. The complimentary breakfast was great - scrambled eggs, toast, pastry, juices, coffee, bagels, cereal - enough choices for everyone!... More

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Thomas W, General Manager at Hawthorn Suites by Wyndham Franklin, responded to this review

Thank you for staying with us, and for sharing your kind words about our friendly staff, and complimentary hot breakfast selections. I am glad that you found the hotel to be so clean, and that you enjoyed your time with us. Please be sure to stay with us again, the next time you are passing through the Franklin area! More

Franklin
1 review
5 of 5 stars Reviewed 3 weeks ago

Adam has checked me everytime I have stayed at the Hawthorn and he is courteous and helpful each and every time. We love the hotel. I just randomly picked this hotel the very first time I stayed here and have returned everytime I am in Franklin, MA. I have informed the parents of Dean students to stay at your hotel... More

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
Thomas W, General Manager at Hawthorn Suites by Wyndham Franklin, responded to this review

Thank you for returning to visit us once again, and thank you for your kind recommendation, in particular to those visiting Dean College. Your recommendation is truly the highest compliment we can receive. We are so glad that you randomly chose us, and happier that you choose to return when you come to the area. Finally, thank you for singling... More

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Additional Information about Hawthorn Suites by Wyndham Franklin

Address: 835 Upper Union Street, Franklin, MA 02038
Phone Number:
Location: United States > Massachusetts > Franklin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Franklin 2.5*
Number of rooms: 100
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Also Known As:
Hawthorn Suites By Wyndham Franklin Hotel Franklin
Hawthorn Suites Franklin
Franklin Hawthorn Suites
Hawthorn Suites Ltd Franklin

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