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All 3 Franklin hotels

Hawthorn Suites by Wyndham Franklin

2.5 of 5 Hotel   |   835 Upper Union Street, Franklin, MA 02038
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Hawthorn Suites by Wyndham Franklin

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Ranked #3 of 3 hotels in Franklin
Certificate of Excellence 2013
A recent review
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341 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Worcester, Massachusetts
1 review
1 of 5 stars Reviewed yesterday NEW

I booked my room a month a head. But when I arrived they did not have my room and didn't even tell me till I came back to let them know I was in the wrong room. The only thing they could do was lower the rate. If I didn't have my kids with me excited to go swimming I... More

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Killingworth, Connecticut
Top Contributor
101 reviews 101 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was our third stay at this location and I must say, even though the desk representative said our room was an upgrade, I have preferred the "lesser room configuration" - brighter, seemingly more spacious and not as confining. Room furniture is in need of replacement - somewhat tired and nicked. Cleanliness less than in the past as the stove... More

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Orlando, Florida
16 reviews 16 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I stayed at the Hawthorne Suites for five nights in early April 2014 and was not impressed. Somehow this hotel gets good reviews on trip advisor but I do not agree with that. Here is my assessment of the place, both good and bad, in short descriptive statements: The good: -Plenty of room. The room had a full fridge and... More

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Houston, Texas
17 reviews 17 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were at the hotel for eight nights during winter. Location was not obvious. Food and room design is better at nearby Residence Inn (more expensive). Hotel has recently initiated remodeling of meal room. Hotel seems to have a significant flux of people with few people staying more than one night. Wireless internet was free. We found beds slightly uncomfortable,... More

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Thomas W, General Manager at Hawthorn Suites by Wyndham Franklin, responded to this review

Thank you for spending eight nights with us, and for sharing your experience on TripAdvisor. We have just completed renovating our breakfast area and lobby sitting area, and would love to see you back to enjoy our newly refreshed space. Please be sure to visit us again the next time you are in the area! More

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Additional Information about Hawthorn Suites by Wyndham Franklin

Also Known As:
Hawthorn Suites By Wyndham Franklin Hotel
Hawthorn Suites By Wyndham Franklin Hotel Franklin
Hawthorn Suites Franklin
Franklin Hawthorn Suites
Hawthorn Suites Ltd Franklin
Address: 835 Upper Union Street, Franklin, MA 02038
Phone Number:
Location: United States > Massachusetts > Franklin
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 hotels in Franklin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Franklin 2.5*
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