We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 3 Franklin hotels

Hawthorn Suites by Wyndham Franklin

2.5 of 5 Hotel   |   835 Upper Union Street, Franklin, MA 02038
Hotel website
Hotel deals
Hotel amenities
Special Offer
Plan Ahead, Save 15%
Save Saved
You added Hawthorn Suites by Wyndham Franklin to your Saves list
Hawthorn Suites by Wyndham Franklin
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
81%
Ranked #3 of 3 hotels in Franklin
Certificate of Excellence 2014
A recent review
  • Overview
  • Reviews (425)
  • Photos (39)
  • Amenities
  • Q&A
  • Room tips (34)
  • Location
  • More
true
Write a Review

425 people have reviewed this hotel

Traveler rating
    200
    141
    51
    20
    13
See reviews for
193
76
18
82
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Terryville, Connecticut
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Everyone was very friendly and helpful even though they were short staffed. Both a hot breakfast and a light evening meal are included in the price of your room. The rooms are clean and nicely decorated and the beds are very comfortable.

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
North Attleboro, MA
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed at the Hawthorn Suites the weekend of August 9th, the same weekend One Direction was playing at nearby Gillette Stadium. I know the hotel was "at capacity" because that's all I heard all weekend long. I guess I'm confused because surely the goal of a hotel is to operate at capacity as often as possible. This hotel acted... More

Was this review helpful? Yes
Thomas W, General Manager at Hawthorn Suites by Wyndham Franklin, responded to this review

Yours was, of course, not the experience we want for our guests, and I absolutely understand your frustration. I can only apologize for the way things went with your stay. I promise you that we had every available person on site, working to take care of the large turnover of rooms brought on by not only three consecutive nights of... More

Barre
1 review
4 of 5 stars Reviewed 1 week ago

We had to make last minute changes to our trip. Stacey at front desk was awesome and made sure we got a great room. The staff was equally nice through our stay. The breakfast they serve was good and saved us money. Being a large family it was important. The local was great. It was easy to get around to... More

Was this review helpful? Yes
Thomas W, General Manager at Hawthorn Suites by Wyndham Franklin, responded to this review

I am glad to read that Stacey was able to help with your change in plans, and that you found her (and the rest of our staff) to be so helpful. Thank you for recognizing her for her efforts. Thank you also for sharing your experience with others via TripAdvisor. Your recommendation is truly the greatest compliment we can receive! More

Owners: What's your side of the story?
If you own or manage Hawthorn Suites by Wyndham Franklin, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hawthorn Suites by Wyndham Franklin? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hawthorn Suites by Wyndham Franklin

Address: 835 Upper Union Street, Franklin, MA 02038
Phone Number:
Location: United States > Massachusetts > Franklin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Franklin 2.5*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Booking.com, Expedia, Wyndham, Tingo, BookingOdigeoWL, Hotels.com, Priceline, Venere and Otel so you can book your Hawthorn Suites by Wyndham Franklin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hawthorn Suites By Wyndham Franklin Hotel Franklin
Hawthorn Suites Franklin
Franklin Hawthorn Suites
Hawthorn Suites Ltd Franklin

39 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (30)
Viewed
Room/suite (15)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (2)
Viewed
View from room (1)
Viewed
Pool/beach area (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Room/suite (3)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (1)
Viewed
Dining (1)
Viewed
Other (3)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
100

Questions & Answers

Questions? Get answers from Hawthorn Suites by Wyndham Franklin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer