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All 3 Franklin hotels

Hampton Inn Franklin

2.5 of 5 Hotel   |   735 Union Street, Franklin, MA 02038
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Ranked #2 of 3 hotels in Franklin
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Myrtle615 New Haven, Connecticut
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172 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
New Haven, Connecticut
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed on business twice in the last month. It's just a simple, nothing special Hampton Inn. No refrigerators, which was disappointing. My room never matched my reservation request so I had to deal with that each time. I'm not picky- I just can't have feathers in the room and prefer two queens. Rooms were not sparkling. Bathrooms have mold. Morning... More

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13 reviews 13 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I often stay at Hamptons on business. What stood out about this one was the exceptionally friendly staff. Always a smile, a good morning, can I help you? do you need anything from housekeeping? Just wish they had refrigerators in more rooms.

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Matawan, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

This trip was for for 7 people. Before trip, I had to change reservations 3 times and was 100% satisfied with the hotel staff who helped. Our stay was very pleasant and every staff member was overly helpful.

Review collected in partnership with Hampton

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Ossipee,NH, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

absolutely love staying at The Hampton Inn's. They are always very clean. The hosts treat you great. We go out of our way to find a Hampton Inn. We went to visit family in Massachusetts and we had no problem finding a Hampton Inn close to them. We are very pleased with all of them that we have stayed at.

Review collected in partnership with Hampton

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Hillsborough, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel was a great experience. Very clean, very friendly. Room amenities were like new. Breakfast was delicious. Location was very quick and easily found off the motorway. I would definately stay here again!

Review collected in partnership with Hampton

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Underhill, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Disappointed with the cleanliness of the room. The bathroom was soiled AND there were bugs in one of the beds. Not impressed. This is likely simply a reflection on the clean staff, but regardless, it was not acceptable to find my room in this condition. Had I not realized this at 12:30 am after coming back from an evening of... More

Review collected in partnership with Hampton

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Wayne R, Manager at Hampton Inn Franklin, responded to this review

Thank you for staying with us. We sincerely apologize that you were disappointed during your stay. We appreciate your taking the time to make us aware of the issues you encountered. We have addressed those issues with the housekeeper that serviced your room. We look forward to the opportunity to better serve you in the future. More

Moultonborough, NH, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Booked this hotel for proximity to our family we were visiting over the holiday weekend. Had never stayed here before. Great location right off the highway and gas station and restaurant right next door so very convenient. Will definitely stay here again when we are in the area.

Review collected in partnership with Hampton

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Rochester, NY
Top Contributor
128 reviews 128 reviews
15 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 3 weeks ago

On our way to Cape Cod we elected to stay at the Hampton Inn before crossing the canal onto Cape Cod. We've always revered the Hampton Inn for the great beds, adequate rooms and wonderful breakfasts. The Hampton in Franklin turned out to be a bit of a disappointment because our bed was hard and not like any we've experienced... More

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Franklin, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Hampton Inn is a great place to stay. Very clean and affordable with free breakfast and coffee bar. The staff is very helpful and professional. The location is convenient - close to highway and shops/restaurants.

Review collected in partnership with Hampton

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Coral Springs FL USA
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 17, 2014

Stayed three nights for recent family wedding, staff was very helpful and rooms were spacious and clean. Free breakfast was good and seemed well organized with plenty of seats and fully stocked buffet. Signage directing you to the hotel from i495 was lacking and hotel was difficult to find. Our 3rd floor had a pizza box in the hallway for... More

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Additional Information about Hampton Inn Franklin

Address: 735 Union Street, Franklin, MA 02038
Phone Number:
Location: United States > Massachusetts > Franklin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Franklin 2.5*
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Also Known As:
Hampton Inn Franklin Hotel Franklin
Franklin Hampton Inn

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
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