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Hampton Inn Franklin

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735 Union Street, Franklin, MA 02038
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Hampton Inn Franklin
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Hampton Inn Franklin
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235 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Peachtree City, Georgia
Senior Contributor
49 reviews 49 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Hampton Franklin is located conveniently near I-495, and only one exit from the Wrentham Factory Outlet Mall. I found the property to be immaculate, both inside and out. The rooms are tastefully decorated and very clean. The television channel variety is outstanding. I stayed here on a Monday and liked the property so much that I returned for a... More 

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Martha H, Front Office Manager at Hampton Inn Franklin, responded to this review

Wow! Twice in one week? That's terrific! Thank you so much for staying with us both times and thank you for your loyalty to our Hilton Honors Program. We appreciate all the time and sacrifice that goes into your Diamond status, so thank you for reaching that level with us. We hope that you will come and visit again soon... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Great location for people going to Gillette in Foxboro. Aways have the best staff that exemplifted the true spirit of hospitality and dedicated and committed to serving the traveling public. They make you feel like a friend - a (guest) in thier home. They go out of there way to make your business stay experience easy from Check in to... More 

Review collected in partnership with Hampton

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Martha H, Front Office Manager at Hampton Inn Franklin, responded to this review

Thank you for staying with us at the Hampton Inn, Franklin. We love having you here! Thank you also for taking the time to share your enthusiasm on Trip Advisor! We love the fact that you feel like you are a guest in our home! You truly are! We look forward to having you back! More 

franklin, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

even in the middle of heavy snow ti was warmly welcomed. The room was perfect. the breakfast was great and the fitness room was in perfect condition. Great hotel fora tired traveler. I would stay here again every time.

Review collected in partnership with Hampton

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Martha H, Front Office Manager at Hampton Inn Franklin, responded to this review

Paul, Thank you for staying with us at the Hampton Inn, Franklin, MA. We are so happy that you felt warm and welcome despite the blizzard conditions of this New England winter! I certainly hope on your next visit we will be able to greet you with sunshine and flowers!!! Until then, stay warm and we look forward to seeing... More 

Whitinsville, MA
Contributor
13 reviews 13 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for one night, it was fine. Typical Hampton Inn. We had a room on the ground level near reception and found it to be quite noisy in the morning. The breakfast was good and items were being refilled regularly. Coffee in the lobby 24/7 as with all other Hamptons.

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Martha H, Front Office Manager at Hampton Inn Franklin, responded to this review

Dan, Thank you so much for staying with us at the Hampton Inn, Franklin, MA. We appreciate your taking the time to share your thoughts on Trip Advisor. If your travels should bring you back to our area, we would love to see you again. Please let us know you are coming and we'll be sure to assign you to... More 

New York City, New York
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 weeks ago

A very nice place to stay. The hotel room was very nice and relatively new. I enjoyed the heating system as it seemed pretty new and allowed me to adjust it to the 75 degrees I like. The bed was comfortable. The room was very clean. The wi fi was free. And on check in they had free snacks for... More 

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Martha H, Front Office Manager at Hampton Inn Franklin, responded to this review

Sara, Thank you for staying with us at the Hampton Inn, Franklin, MA. We also appreciate your taking the time to review our hotel on Trip Advisor. We are happy you were satisfied during your stay. We apologize that you experienced some noise from the doors during the late hours. We hope your travels will bring you to our area... More 

Monroe, United States
1 review
5 of 5 stars Reviewed February 10, 2015

I have the type of job that I'm always on. Having a place with good internet, a few quiet places to hold meetings and surprisingly, high tables where I can stand up instead of always sitting down, is terrific. It's nice to have coffee and especially water available all the time. Also, I got a king room for under $125... More 

Review collected in partnership with Hampton

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Martha H, Front Office Manager at Hampton Inn Franklin, responded to this review

Joyce, Thank you for being a guest here at the Hampton Inn, Franklin, MA. We are so pleased that you were as delighted with our new renovations as we are. The community table that you mentioned is a very popular spot with our corporate travelers. They enjoy the spaciousness of the lobby and the ability to relax and have ample... More 

boca Raton, FL, United States
1 review
5 of 5 stars Reviewed January 23, 2015

Rooms are spacous , like new and clean. Breafast Buffet each morning. staff is very friendly and helpful. Good restauant right next door as well as several others within a mile of Hotel. Easy access to highwy.

Review collected in partnership with Hampton

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Martha H, Front Office Manager at Hampton Inn Franklin, responded to this review

Kimberly, Thanks for staying with us a the Hampton Inn, Franklin, MA. We are so happy that your stay was a pleasant one. I am also glad that you are pleased with our renovations! We are very proud of our hotel and our staff! Thank you for taking the time to share your good thoughts on Trip Advisor! Please come... More 

Bel Air, MD
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed January 15, 2015

My daughter and I traveled to GilletteStadium to see our hometown team the Raven's win the AFC Championship. Unfortunately that didn't happen this year. I picked this hotel due to it's proximity to the Stadium. After sitting in single digit temperatures for 6 hours and walking forever to our car when we arrived at the hotel the comfort of the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Martha H, Front Office Manager at Hampton Inn Franklin, responded to this review

Thank you and your daughter for joining us at the Hampton Inn, Franklin, MA. We are sorry the Ravens did not cooperate with your plans! As they say, there's always next year, and we'd love to have you and your daughter back again! Thank you for taking the time to share your thoughts on your visit. We appreciate your kind... More 

Contributor
17 reviews 17 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 7, 2015

My husband and I stayed here while visiting family for Christmas. I couldn't even come up with a complaint if I wanted to. The staff is amazing....they pretty much let us pick our room, accommodated my need for excessive amounts of pillows, offered advice on local restaurants, etc. etc. I could not have asked for a better experience!! I would... More 

Was this review helpful? Yes
Martha H, Front Office Manager at Hampton Inn Franklin, responded to this review

Thank you and your husband for staying with us at the Hampton Inn, Franklin, MA. The holidays are such a special time and we are happy that we were able to add to your comfort and joy! Thank you also for taking the time to share your experience on Trip Advisor. We look forward to having you with us and... More 

Shelton, Connecticut
Top Contributor
59 reviews 59 reviews
48 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed January 3, 2015 via mobile

Stayed here in early January for one night. The first room we were given was very cold due to a window that would not close all the way. The helpful front desk clerk immediately moved us to another room without hesitation. The second room was clean, comfortable, and mostly quiet. The breakfast in the morning was your average hampton inn... More 

Was this review helpful? Yes
Martha H, Front Office Manager at Hampton Inn Franklin, responded to this review

We are so happy that you chose to stay with us at the Hampton Inn, Franklin, MA. Thank you for being with us. I'm glad that we were able to help you settle into a cozy room on such a cold, winters' night! We are relieved that the winter is finally over! I hope you will come visit again in... More 

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