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Residence Inn Boston Franklin

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4 Forge Parkway, Franklin, MA 02038
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235 Reviews from our TripAdvisor Community

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Traveler rating
    145
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85
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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Cairo, Egypt
1 review
5 of 5 stars Reviewed 2 days ago NEW

I was in a business trip in the us for 2 months, i stayed in the Residence Inn by Marriot in franklin 45 min from Boston. The location of the hotel is very good, 3 minutes by car to the nearest supermarket, 2 minutes to the nearest restaurant ( 99 pub and restaurant or Ichigo ichie) and aslo it's near... More 

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Cairo, Egypt
1 review
4 of 5 stars Reviewed 3 days ago NEW

I stayed for two months in the Residence Inn, It was a great experience, people there are nice and friendly. My bootcamp experience in Franklin was a good one because of this Hotel, breakfast was always served on time, my laundry took one day to be done, we used the grill and the conference room for group study. I really... More 

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North Carolina Coast, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

Our family stayed for a week. We met the most beautiful and amazing lady,Mary. She is a host for the most delicious food, A bartender with an above and beyond personality and she fills in for breakfast. A very hard worker that goes above and beyond for each and every guest. Mary also made our family feel at home. Thank... More 

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Boston, Massachusetts
1 review
5 of 5 stars Reviewed 2 weeks ago

My family and I could not be happier with our stay. We have been located out of our home for an extended period of time. I cannot say enough about the staff at the hotel. Each morning and evening we receive warm greetings by the staff. Susan, the General Manager goes out of her way to see that your stay... More 

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Chicago, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

To say I'm picky when it comes to hotel rooms would be putting it mildly. I've been known to change rooms multiple times if I don't like a hotel's first offering. But the Residence Inn Franklin blew me away. While the first impression is not the best (the two lobby doors in no way prepare you for what's ultimately inside),... More 

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Franklin, Massachusetts
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My 2 children, 2 cats and I got unexpectedly relocated from our home. We stayed at the Residence Inn for over a week before having to move due to the hotel being sold out. This hotel was beautifully updated, clean and the staff was wonderfully friendly. We moved in with our 2 cats and the woman who cleaned our room,... More 

Was this review helpful? Yes 1
Boston, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

The room is really nice and improved. The people are really nice too. They need more outside furniture and better outside furniture. The furniture doesn't fit the new upgrades. The elevators are jumpy and the buttons need to be fixed. But other than that we were satisfied. LC

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Washington DC
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I consider myself a well-seasoned traveler and must say that this is the best Residence Inn I have ever experienced. Everything from the carpets to the beds to the room furniture is brand new and the lay-out and features of the hotel are ideal. Nice quiet location and it is .8 very walk able miles to a well-equipped YMCA-- plus... More 

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Norfolk, MA, United States
2 reviews
5 of 5 stars Reviewed 5 weeks ago

I have almost lived at Marriott properties my entire career. Now I am moving and stayed at the Residence in for about 7 weeks, This hotel has the best staff in the business, courteous, friendly, helpful all lead my an excellent General Manager. Support staff like, Mary, are second to none and a credit to the company. Keep up the... More 

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Morrisonville, NY
Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed at the Residence Inn in Franklin, Massachusetts this past weekend and had a most pleasant stay. The location was very quiet, very walker friendly...and it was tucked away in the woods. The staff was friendly, the breakfast was exceptional, and the grounds were well groomed. The room was spacious, clean, and newly renovated. The location is close to everything.... More 

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