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All 3 Franklin hotels

Residence Inn Boston Franklin

3.0 of 5 Hotel   |   4 Forge Parkway, Franklin, MA 02038
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89%
Ranked #1 of 3 hotels in Franklin
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Mo H Lorton, Virginia, United States
  • Overview
  • Reviews (168)
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  • Room tips (26)
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168 people have reviewed this hotel

Traveler rating
    106
    41
    15
    3
    3
See reviews for
55
23
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53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Lorton, Virginia, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

I have stayed in this hotel for two months for a business purpose and I loved the stay, enjoyed every minute of It, the team was so nice and friendly, I was treated as part of their family i was always called by name. The room was clean all the time, the staff were always their to help me when... More

Was this review helpful? Yes
Colwen_MGMT, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your recent stay with us and for writing such a wonderful review for TripAdvisor. We're happy to hear that our wonderful staff made you feel at home during your extended stay and that we've earned your 5-star recommendation to fellow travelers. We appreciate your feedback and hope to host you again. Best, Susan Perrothers, GM More

Shanghai, China
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My family stayed here for 2 weeks over the summer. The staff (Sue and Hayley in particular) were very helpful. The rooms were clean; the breakfast was more than sufficient; parking was well lit; gym and pool (indoor) are small but definitely did the trick for exercise and using up the kids' energy. Because I did not have a car... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

We like Residence Inns because of the kitchen and room set-up. This is the second time we stayed at this particular property. Aware of the railroad, had specifically asked for a quiet room, and were assigned an interior facing room on the third floor. I thought it was an interior court yard , but instead the window faced an exterior... More

Was this review helpful? Yes 1
Colwen_MGMT, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your repeat patronage of our hotel and for offering valuable feedback regarding your recent stay. We will look into the issues you've raised and ensure that AC unit and luggage cart are functioning properly. Please feel free to contact me directly prior to your next visit so that I can ensure that your needs are accommodated during... More

Grand-Mere, Canada
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Excellent hotel, good management, polite staff, nice clean studio, good breakfast, easy to find, near the highway but no noise, about an hour from boston and 10 min from outlets. A very good spot to stay.

Was this review helpful? Yes
Colwen_MGMT, General Manager at Residence Inn Boston Franklin, responded to this review

Pierre, Thank you for taking the time to review your recent stay for TripAdvisor. We're pleased to hear that our excellent hotel, good management, friendly staff, and convenient location have earned us your 5-star recommendation to fellow travelers. We value your business and look forward to having you back. Best, Susan Perrothers, GM More

Kansas City
1 review
5 of 5 stars Reviewed 1 week ago NEW

Where do I begin? Excellent, well kept hotel, with the best hotel staff I've ever encountered. They are truly helpful, and eager to go the extra mile to make your stay as easy and enjoyable as possible. Great rooms, great people, especially the manager! I would highly recommend to anyone visiting the south Boston area.

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Franklin, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at the hotel for over 2 months while we were relocating to the area. The hotel amenities, the services and most importantly the staff were excellent! They took the time to help acclimate us to the area when we arrived, and helped with anything we needed during our stay. We would have stayed another 2 months if we... More

Was this review helpful? Yes
Colwen_MGMT, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your recent extended stay with us and for the 5-star rating. We're pleased to hear that you enjoyed our amenities and our exceptional staff. We value your recommendation to fellow travelers and look forward to hosting your next visit to the area. Best, Susan Perrothers, GM More

Bath, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Part of a touring itinerary in New England although the stay here was primarily to take advantage of the Wrentham shopping mall. Felt a little tired looking compared to our stay here 3 years ago. Studio suite was very spacious with full kitchen, breakfast area, desk, lounge area, bed and bathroom. Few signs of wear and tear, crack in vanity... More

Was this review helpful? Yes
Colwen_MGMT, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your return patronage of our hotel and for offering feedback regarding your experience. We're pleased to hear that you enjoyed your visit; however, we apologize that you found our property to be a bit worn since your last visit. We will be undergoing comprehensive renovations at the end of the year and hope you'll visit us again... More

new york
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed here for the One Direction concert at Gillette Stadium on 8/7/14. Everything was top notch, from the hotel location to the beautiful spotless 2-bedroom Suite. Very clean and perfectly appointed room with large flat screens in both bedrooms as well as in the living area. Comfy beds and awesome showers. Kitchen was nicely stocked as well. I can't... More

Was this review helpful? Yes
Colwen_MGMT, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your recent stay with us during the One Direction concert and for taking the time to review your experience for TripAdvisor. We're pleased to hear that you enjoyed our spacious suites, relaxing pool and spa, and delicious breakfast. As for the customer service and recommendations, it was our pleasure! We value your recommendation to fellow travelers and... More

Williamsburg, Virginia
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed for one night in this hotel while visiting family in the area. It is located just minutes off Route 495 and easy to find. The hotel is very clean. I arrived early and had not requested early check in, but they were able to accommodate me. My room was located on the second floor and faced the back... More

Was this review helpful? Yes
Colwen_MGMT, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for choosing to stay with us and for taking the time to offer valuable feedback. We're pleased to hear that you enjoyed our convenient location, clean facility, and friendly staff. We apologize for the cooking odor; we do take measures to eliminate these odors but some stronger spices take longer to dissipate. We value your business and look... More

McLean, Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago

My company put me in this residence inn to stay for training, and I have had one of the best services I've received from a hotel. Staff is great, and if you like to drink the bar is very cost efficient (great beer selection).

Was this review helpful? Yes
Colwen_MGMT, General Manager at Residence Inn Boston Franklin, responded to this review

Michael, Thank you for your recent stay with us and for the 5-star review on TripAdvisor. We're pleased to hear that our great staff made the difference in your stay and that we've earned your recommendation to fellow travelers. We value your business and hope to host your next visit to the area. Best, Susan Perrothers, GM More

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Additional Information about Residence Inn Boston Franklin

Address: 4 Forge Parkway, Franklin, MA 02038
Phone Number:
Location: United States > Massachusetts > Franklin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Boston Franklin 3*
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Also Known As:
Residence Inn Boston Franklin Hotel Franklin
Residence Inn Franklin
Franklin Residence Inn

66 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
From weekend getaways to extended business trips, the Residence Inn Boston Franklin blends the comforts of home with the convenience of a quality hotel. Relax in a quaint New England town, located just a short drive from Boston and downtown Providence, where guests have quick access to sports stadiums, popular attractions and some of the largest corporate offices in the state. Ideal for longer stays, each of our 108 suites feature immaculately renovated kitchens as well as separate living and eating areas. Join friends in our lobby bar Bistro for a cold beverage and light sandwich. We know an exceptional hotel experience is all in the details. Tackle last-minute work projects with our complimentary wireless Internet or unwind while watching an array of premium television programs. Start your day off right with a satisfying breakfast buffet and then melt away tension in our invigorating whirlpool or play a game of tennis at our Sports Court. Feeling sluggish? Grab an energizing workout at the well-equipped fitness center. The Residence Inn Boston Franklin Hotel in Franklin, MA is an ideal starting point for exploring the best attractions in the region. Gillette Stadium at Patriot Place, Wrentham Village Premium Outlets and Boston Logan International Airport are all just minutes from the hotel. Convenience. Service. Style. You won't find another hotel in Franklin that can offer all this at such an affordable rate. ... more   less 
Number of rooms
108

Questions & Answers

Questions? Get answers from Residence Inn Boston Franklin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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