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Residence Inn Boston Franklin

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4 Forge Parkway, Franklin, MA 02038
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Residence Inn Boston Franklin
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Residence Inn Boston Franklin
Residence Inn Boston Franklin
Residence Inn Boston Franklin
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224 reviews from our community

Traveler rating
    138
    55
    21
    4
    6
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78
28
11
68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

This hotel was a great home away from home! The staff was friendly and helpful when we were checking in. The substantial (free) continental breakfast was one of the best that I've seen offered by a hotel. The rooms were clean and allowed us to relax after a long day of exploring. The lounge/lobby served as a great meet up... More 

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Easton, PA
Contributor
18 reviews 18 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Others have said the rooms are almost like an apartment. Exactly. In fact, two rooms, Lots of space and privacy so you can work watch TV while your spouse sleeps. Very modern, comfortable.Good breakfast buffet. Helpful, courteous staff. Close to Dean College where we attended a reunion. Recommended!

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Colwen_MGMT, General Manager at Residence Inn Boston Franklin, responded to this review

Dear Ramco, Thank you so much for taking the time to share your experience with us. I'm very happy to hear that you enjoyed the spacious rooms, comfortable acommodations and courteous staff. We hope to see you again in the future! Best, Susan Perrothers, GM More 

Wrentham, Massachusetts
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

The rooms are very clean, spacious, and welcoming. Everything seemed new and convenient in the King studio. I was surprised at how complete the kitchen was for a studio. Considering it's location at the corner of a business park, the grounds were beautifully landscaped with gorgeous flowering trees and shrubs. The pool and Jacuzzi and workout area were conveniently located... More 

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Halifax, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The entrance was bright and clean, the desk staff friendly and pleasing to arrive to. Our room was great for an extended stay with the full compliment of appliances and all utensils. The room was very well appointed, almost like renting an apartment.

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Boston, MA
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Always my favorite place to stay when I am in the area. Fast check in, clean, updated, great breakfast and instant WiFi. Conveniently located right off highway, but very cIose to local shopping, restaurants and entertainment. Also 2 exits from outlet shopping. I would highly recommend.

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Colwen_MGMT, General Manager at Residence Inn Boston Franklin, responded to this review

Dear Capegirl50, We're pleased to hear that you enjoyed your stay with us and that we were able to provide you with exceptional accomodations. We appreciate your business and hope you'll come back and see us again the next time you're in the area. Best, Susan Perrothers, GM More 

Rockaway, New Jersey
1 review
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at the Residence Inn in Franklin MA from April 30 thru May 3 of 2015. It was our first stay at the Inn and it was a terrific experience. We found the staff outstanding. They were always respectful and friendly, always with a smile and ensured we were provided whatever we needed. The accommodations were... More 

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Colwen_MGMT, General Manager at Residence Inn Boston Franklin, responded to this review

Dear Joe, Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on TripAdvisor and hope you'll come back and visit us again! Best, Susan Perrothers,... More 

Long Island, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

We start at this hotel every time we visit family in the area and are never disappointed. This trip, however we stayed in one of the newly renovated suites. The new king size beds were extremely comfortable and the new decor an appliances lovely. We always receive a warm welcome and the staff is always accommodating. pew are looking forward... More 

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Colwen_MGMT, General Manager at Residence Inn Boston Franklin, responded to this review

Dear M B, Thank you for your choosing to stay with us during your recent visit to the area. We are happy to hear that you enjoyed our friendly front desk staff and newly renovated rooms. We value your 5-star recommendation to the travel community and look forward to hosting your next visit. Best, Susan Perrothers, GM More 

Montreal, Canada
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I travel up and down the east coast for business on a regular weekly basis. Since hotels are my home away from home, I can't help but point out that this property definitely stands out amongst one of the best when compared to most similar sized places that I've stayed at during the past year or more. The front desk... More 

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Boston, Massachusetts
1 review
5 of 5 stars Reviewed 3 weeks ago

Moving out of our house (with animals) while work was done was really stressful. And the Residence Inn managed to make it feel like a vacation. The room was great, as was the location. But what really made the experience was the staff. Susan, the manager, took time to reassure me before arrival that bringing the animals would be fine... More 

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Colwen_MGMT, General Manager at Residence Inn Boston Franklin, responded to this review

Dear Lisa, Thank you for ALL of your kind words regarding our staff. We are so happy to hear you enjoyed our service and that could make you feel like this was your home away from home! It was truly an honor hosting your stay and we appreciate the 5-star review on TripAdvisor. Come back and see us again!! Best... More 

Paget, Bermuda
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We have stayed multiple times at this location. Updates are very nice with top appliances in the room and comfortable beds and pillows. Staff are excellent - friendly and helpful. We do hope that the bathrooms are next on the update list and the wifi could use a boost but overall we are very pleased with our stay. See you... More 

Was this review helpful? Yes
Colwen_MGMT, General Manager at Residence Inn Boston Franklin, responded to this review

Dear William, Thank you for your continued loyalty to us here at Franklin Residence Inn. We love hearing from our guests and appreciate your valuable feedback regarding our bathrooms. We're happy to hear that our staff has always provided you with wonderful service and we look forward to seeing you in July! Many thanks, Susan Perrothers, GM More 

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