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Sheraton Framingham Hotel & Conference Center

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1657 Worcester Road, Framingham, MA 01701
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Sheraton Framingham Hotel & Conference Center
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Sheraton Framingham Hotel & Conference Center
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174 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Denver, Colorado
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I was here for a few days on business and was pleasantly surprised. I was fortunately enough to have a room on the club level which offers a few benefits such as a lounge offering meals. The breakfast food was nothing special but the quality and service were good. Food in the bar was excellent as well as service. My... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

An outdated hotel a shoddy bathroom non-existent service the key cards did not work And the worst of all was the horrid breakfast that most people could not eat I hope Comfort Tours reconsiders and finds another hotel closer to downtown Boston

Was this review helpful? Yes 2

Travelers are raving about these Framingham hotels

Ann Arbor, Michigan
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

This is a "mature" hotel that prices itself as if it were a premier resort. My room on the Club Level was ordinary and not up to the standards of similar executive level accommodations at other major chain hotels. Check in was slow; on line check-in via the App was not available. The restaurant--selection and quality--were below par for the... More 

Was this review helpful? Yes 1
Brian S, General Manager at Sheraton Framingham Hotel & Conference Center, responded to this review

Thank you for taking the time to submit feedback about your most recent stay. We welcome all feedback as it helps us improve the experience for the future. We look forward to your return with us in the future. More 

North Carolina Smoky Mountains, North Carolina
Top Contributor
317 reviews 317 reviews
31 hotel reviews
173 helpful votes 173 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This hotel is located at an exit on tge Massachusetts Turnpike, about 15 miles West of Boston. Its a full service hotel with restaurants, pool, and all the ameneties. I try for a corner room as they tend to be a little larger and have windows on two sides. Great place for conventions, weddings, Bar Mitzvah's, etc.

Was this review helpful? Yes
Brian S, General Manager at Sheraton Framingham Hotel & Conference Center, responded to this review

Thank you for taking the time to submit feedback about your most recent stay. We welcome all feedback as it helps us improve the experience for the future. We are glad that the hotel meets your travel needs and cannot wait to welcome you back. More 

Shelton Ct.
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Front desk clerk Martin Chan was very Personable, Knowledgeable, and went out of his way to help us with local information and directions !! Room was clean and comfortable. Bathroom was a little small.

Was this review helpful? Yes
Brian S, General Manager at Sheraton Framingham Hotel & Conference Center, responded to this review

Thank you for taking the time to submit feedback about your most recent stay. We welcome all feedback as it helps us improve the experience for the future. We also appreciate your acknowledgment of our staff members and the great service that was provided. Thank you for you positive comments regarding our clean and comfortable rooms. We are glad that... More 

Stony Point, New York
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

After an afternoon committee meeting and an evening board meeting for a regional trade group I retired upstairs to my double queen room. I was intrigued by the apparent collegial and vibrant nature of the lobby bar and decided to head back down for a night cap. My room was spacious, clean and well appointed. Check in was efficient and... More 

Was this review helpful? Yes
Brian S, General Manager at Sheraton Framingham Hotel & Conference Center, responded to this review

Thank you for taking the time to submit feedback about your most recent stay. We welcome all feedback as it helps us improve the experience for the future. We also appreciate your acknowledgment of our staff members and the great service that was provided. As well as your positive comments regarding your room being spacious and clean. We are glad... More 

Canada
Top Contributor
56 reviews 56 reviews
15 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

My stay was part of a travelling tour and first, the Pros: - nice facade; looks like a castle - comfortable bed. Room was cleaned daily - most importantly, my tour director requested a mini-frig in my room due to my meal specification; hotel readily complied at no extra charge. This is a big plus in my view. The Cons;... More 

Was this review helpful? Yes
Brian S, General Manager at Sheraton Framingham Hotel & Conference Center, responded to this review

Thank you for taking the time to submit feedback about your most recent stay. We welcome all feedback as it helps us improve the experience for the future. Thank you for your positive comments regarding our comfortable beds and clean rooms. We cannot wait to welcome you back. More 

Rhinebeck, New York
Top Contributor
63 reviews 63 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

Things started poorly. We arrived (with reservations) at 2 pm and were told there was only one room open but that it was not ready. We waited in the lobby till 3 when I asked about our room. After trying to check me in a second time, the person said sure the room was ready if we wanted it, making... More 

Was this review helpful? Yes
Brian S, General Manager at Sheraton Framingham Hotel & Conference Center, responded to this review

Thank you for taking the time to submit feedback about your most recent stay. We welcome all feedback as it helps us improve the experience for the future. We also appreciate your positive comments regarding our helpful staff and our comfortable beds. We look forward to your return with us in the future. More 

New York City, New York
Top Contributor
239 reviews 239 reviews
24 hotel reviews
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed 1 week ago

It's conveniently located to both Mass Pike and Rt 9. We had a room facing I-90 and the traffic could be heard. The bathroom was dated. And the breakfast at the concierge club was mediocre but overall it's good value for the money. OT: TripAdvisor delete some negative reviews, probably under pressure from vendors

Was this review helpful? Yes
Brian S, General Manager at Sheraton Framingham Hotel & Conference Center, responded to this review

Thank you for taking the time to submit feedback about your most recent stay. We welcome all feedback as it helps us improve the experience for the future. We look forward to your return with us in the future More 

Falmouth, Maine
Top Contributor
87 reviews 87 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

Comfortable rooms at a reasonable price but showing its age. Soundproofing would help. The staff was very helpful and friendly. I left my breakfast menu on the door knob. Someone left the bill under the door that night but did not pick up the order.

Was this review helpful? Yes
Brian S, General Manager at Sheraton Framingham Hotel & Conference Center, responded to this review

Thank you for taking the time to submit feedback about your most recent stay. We welcome all feedback as it helps us improve the experience for the future. We also appreciate your acknowledgment of our helpful staff members and comfortable rooms. We look forward to your return trip. More 

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