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Sheraton Framingham Hotel & Conference Center

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1657 Worcester Road, Framingham, MA 01701
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Sheraton Framingham Hotel & Conference Center
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193 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fort Myers, Florida
Top Contributor
75 reviews 75 reviews
24 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We had a very nice stay. Here are some of the highlights. Exterior is really nice - the castle look was a huge hit with my kids. The rate I got online was really good for being only 20-30 min outside of Boston. Rooms are a nice size, but bathrooms are kind of tiny. Also the rooms were extremely clean.... More 

Was this review helpful? Yes
Brian S, General Manager at Sheraton Framingham Hotel & Conference Center, responded to this review

Thank you for taking the time to submit feedback about your most recent stay. We welcome all feedback as it helps us improve the experience for the future. We also appreciate your acknowledgment of our staff members as well as the exterior and nice size rooms. Thank you for staying with us and we cannot wait to welcome you back. More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

May 2015 stay. Exterior, common areas and location were great. Location was convenient for area travel. Room was disappointing...not the cleanest, bed was hard as a rock and bathroom was outdated. Staff was friendly and accommodating.

Was this review helpful? Yes
Brian S, General Manager at Sheraton Framingham Hotel & Conference Center, responded to this review

Thank you for taking the time to submit feedback about your most recent stay. We welcome all feedback as it helps us improve the experience for the future. We also appreciate your acknowledgment of our staff members as well as the exterior and common ares of the hotel. Thank you for staying with us and we cannot wait to welcome... More 

Senior Contributor
36 reviews 36 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I've stayed in a lot of hotels over the years and this one has to be one of the worst when you consider that it carries the Sheraton Brand. I have three specific issues: - I stayed on the exec floor at the top of the hotel and came back after a day at the office to find that housekeeping... More 

Was this review helpful? Yes 1
Brian S, General Manager at Sheraton Framingham Hotel & Conference Center, responded to this review

Thank you for taking the time to submit feedback about your most recent stay. We welcome all feedback as it helps us improve the experience for the future. I want to apologize for not meeting your expectations during your visit. Thank you for staying with us. More 

Travelers are raving about these Framingham hotels

Vienna, Virginia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I stayed here for a night this week. The public areas were clean, although a bit tired looking. The staff were friendly, although they seemed to be very new. No one knew how to find the local public transportation facilities, but we're very quick to look up the info. Our room was disappointing for a number of reasons. First, the... More 

Was this review helpful? Yes 1
Brian S, General Manager at Sheraton Framingham Hotel & Conference Center, responded to this review

Thank you for taking the time to submit feedback about your most recent stay. We welcome all feedback as it helps us improve the experience for the future. We also appreciate your acknowledgment of our staff members and room service food. Thank you for staying with us. More 

Palm Harbor, Florida
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

if you are going west its easy to get there but going west you must make a U-turn if you don't know shortcut. night time the sign light is not good.from the airport you get the logan express which is easier that driving. rent a car at the hotel.help is very good. prices for food and drink a bit high... More 

Was this review helpful? Yes
Brian S, General Manager at Sheraton Framingham Hotel & Conference Center, responded to this review

Thank you for taking the time to submit feedback about your most recent stay. We welcome all feedback as it helps us improve the experience for the future. Thank you for your acknowledgment of our staff members. Thank you for staying with us and we cannot wait to welcome you back. More 

Edinburgh, United Kingdom
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Would highly recommend this hotel. My husband and I stayed here for one night as we had been holidaying in Cape Cod and had decided to visit Boston on route to the Berkshires. This is a lovely clean hotel with large rooms and a comfort beds. It was also very reasonably priced.

Was this review helpful? Yes
Brian S, General Manager at Sheraton Framingham Hotel & Conference Center, responded to this review

Thank you for taking the time to submit feedback about your most recent stay. We welcome all feedback as it helps us improve the experience for the future. We also appreciate your acknowledgment of our clean hotel, large rooms and comfortable beds. We are glad that the hotel meets your travel needs and cannot wait to welcome you back. More 

Lima Peru
Top Contributor
85 reviews 85 reviews
11 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 1 week ago

After the Bar Mitzva celebration of my youngest grandson in the hotel we stayed overnight .My room was great, it even had a nice view. My bed could not have been more comfortable, Early in the morning we went for a short walk around the hotel. Pity that there was no place else to enjoy the sunny morning. All the... More 

Was this review helpful? Yes
Brian S, General Manager at Sheraton Framingham Hotel & Conference Center, responded to this review

Thank you so much for your 5 star review of the Sheraton Framingham Hotel & Conference Center. We appreciate your acknowledgment of our staff members and the great service that was provided. Thank you for your positive comments regarding our comfortable beds and photogenic hotel. We are glad that the hotel has met your travel needs and cannot wait to... More 

Boston, Massachusetts
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

My dog and I received a spacious room on the ground floor during the 2015 Memorial Day Holiday weekend, but beginning on Saturday afternoon the hotel was overrun by loud, running packs of youth, some kicking soccer balls and others loitering (sitting on the floor with their legs fully extended, impeding other guests' travel) in the hallways as part of... More 

Was this review helpful? Yes 1
Brian S, General Manager at Sheraton Framingham Hotel & Conference Center, responded to this review

Thank you for taking the time to submit feedback about your most recent stay. We welcome all feedback as it helps us improve the experience for the future. Thank you for your positive comment regarding our hotel room. We look forward to your return with us in the future. More 

New York City, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

I was in touch directly with the general manager and compared to the rest of the managers at the various hotels (Marriott, Crown Plaza Royale) around the area, I have never met someone more kind. I have nothing but wonderful things to say with my experience with the Sheraton Framingham Hotel & Conference Center. The Front Desk was always extremely... More 

Was this review helpful? Yes
Brian S, General Manager at Sheraton Framingham Hotel & Conference Center, responded to this review

Thank you so much for your 5 star review of the Sheraton Framingham Hotel & Conference Center. We appreciate your acknowledgment of our staff members and the great service that was provided. We are glad that the hotel meets your travel needs and cannot wait to welcome you back. More 

Atlanta
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel lobby is nice, they have plenty of areas for waiting or connecting to the internet for free. The staff are very friendly and helpful, they offer a free shuttle service from the train station and 5 miles surrounding. Rooms are clean, bathrooms and shower up to date.

Was this review helpful? Yes
Brian S, General Manager at Sheraton Framingham Hotel & Conference Center, responded to this review

Thank you for taking the time to submit feedback about your most recent stay. We welcome all feedback as it helps us improve the experience for the future. We also appreciate your acknowledgment of our staff members and the great service that was provided. Thank you for your positive comments regarding our lobby, clean rooms and our shuttle service. We... More 

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Other (2)
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