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Sheraton Framingham Hotel & Conference Center

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1657 Worcester Road, Framingham, MA 01701
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Sheraton Framingham Hotel & Conference Center
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Sheraton Framingham Hotel & Conference Center
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161 reviews from our community

Traveler rating
    27
    59
    56
    13
    6
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34
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67
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here on a business trip. It's a big hotel, nice, nothing fancy. The outside makes it looks like a medieval castle, which is fun. The gym is great - plenty of space, elliptical machines, treadmills were readily available and in good shape. Would stay here again, rates are a bit high for what it is.

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Chesterfield
Top Contributor
67 reviews 67 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed a night before our early morning flight out of Boston. Beautiful hotel and a great friendly staff. We were up grades upon our arrival, and then the hotel delivered a tray of fresh berries, cheese and crackers to our room with a Thank You note. This hotel was absolutely beautiful, the beds were so comfortable. I have to mention... More 

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Brian S, General Manager at Sheraton Framingham Hotel & Conference Center, responded to this review

Thank you so much for your 5 star review of the Sheraton Framingham Hotel & Conference Center. We appreciate your acknowledgment of our staff members and the great service that was provided. Thank you for your positive comments regarding our comfortable beds and beautiful hotel. We are glad that the hotel meets your travel needs and cannot wait to welcome... More 

Belmont
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We booked an oversize room for a hefty price thinking that we would have an elegant night away from Boston. Instead, the window of this interior room on the fifth floor was miniscule, barely letting in any light. The rug was ripped, the sofa was frayed, and the furniture didn't fit the room -- it was just pushed up against... More 

Was this review helpful? Yes 1
Brian S, General Manager at Sheraton Framingham Hotel & Conference Center, responded to this review

Thank you for taking the time to submit feedback about your most recent stay. We welcome all feedback as it helps us make improvements for the future. I want to apologize for not meeting your expectations during your visit with us. More 

Toronto, Canada
Contributor
18 reviews 18 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After a whole day of being on the road, it is nice to finally be at the hotel. The hotel looks amazing on the outside, imitating the style of a medieval castle. The room is overall clean and comfortable (although my room has a view of the back parking lot and the curtains couldn't move). It is a nice hotel... More 

Was this review helpful? Yes 2
Brian S, General Manager at Sheraton Framingham Hotel & Conference Center, responded to this review

Thank you for taking the time to submit feedback about your most recent stay. We welcome all feedback as it helps us improve the experience for the future. We also appreciate your positive comments of our clean and comfortable guest rooms. We are glad that the hotel meets your travel needs and cannot wait to welcome you back. More 

Saint Louis, Missouri
Top Contributor
79 reviews 79 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Yes, the hotel could use some upgrades. Some rooms are better than others just because some have more wear and tear on them. Beds are the great Sheraton beds with feather pillows and duvets--so comfortable. A surprising plus is the restaurant. The food is excellent and service is very good. Whatever the special of the day is, it's a good... More 

Was this review helpful? Yes 2
Brian S, General Manager at Sheraton Framingham Hotel & Conference Center, responded to this review

Thank you for taking the time to submit feedback about your most recent stay. We welcome all feedback as it helps us improve the experience for the future. We appreciate your acknowledgment of our staff members and the great service that was provided. Thank you for you positive comments regarding our hotel restaurant and the excellent food. We look forward... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for one night (2 adults and 2 kids) and opted for the 'Splash Package' that entitled us to 1 medium pizza, 1 pitcher of soda and wifi. We had a King bed and sofa bed, I am not sure if it was because our room was on the corner or not, but it was huge! Really, one... More 

Was this review helpful? Yes 1
Brian S, General Manager at Sheraton Framingham Hotel & Conference Center, responded to this review

Thank you for taking the time to submit feedback about your most recent stay. We welcome all feedback as it helps us improve the experience for the future. We also appreciate your positive comments of our large guest rooms and hotel pool. We are glad that the hotel meets your travel needs and cannot wait to welcome you back. More 

Illinois
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Spent one night here. Hotel room was large and clean. Bathroom could use updates. Our tub was missing the cover for the faucet and our counter top by the sink was not level, so water kept running on the floor. Parking was free. There was some convention going on at the same time we were there and the lot was... More 

Was this review helpful? Yes 1
Brian S, General Manager at Sheraton Framingham Hotel & Conference Center, responded to this review

Thank you for taking the time to submit feedback about your most recent stay. We welcome all feedback as it helps us improve the experience for the future. We also appreciate your acknowledgment of our large and clean hotel rooms. We are glad that the hotel meets your travel needs and cannot wait to welcome you back. More 

Burbank, California
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 19, 2015

Stayed here for 2 nights with the family. The rooms are average, the property is somewhat old. BUT the price is excellent, we ended up getting 2 adjoining rooms (because we could easily afford it!) for us and 2 kids. Parking is free. The hotel is located right off the 128 highway, so easy access to where ever you want... More 

Was this review helpful? Yes 1
Brian S, General Manager at Sheraton Framingham Hotel & Conference Center, responded to this review

Thank you for taking the time to submit feedback about your most recent stay. We welcome all feedback as it helps us improve the experience for the future. We also appreciate your kind words regarding our hotel. We are glad that the hotel meets your travel needs and cannot wait to welcome you back. More 

Barnstable, Massachusetts
Top Contributor
53 reviews 53 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed March 16, 2015

This hotel looks like a giant castle on the outside and has a warm and inviting lobby with several fireplaces. With the large conference space the hotel is very busy. Rooms are clean and comfortable. Try getting a room on the 6th floor with Starwood Points - they have a comp room with free snacks and drinks for Starwood Point... More 

Was this review helpful? Yes 2
Brian S, General Manager at Sheraton Framingham Hotel & Conference Center, responded to this review

Thank you for taking the time to submit feedback about your most recent stay. We welcome all feedback as it helps us improve the experience for the future. We also appreciate your acknowledgment of our warm and inviting lobby as well as our clean and comfortable rooms. We are glad that the hotel meets your travel needs and cannot wait... More 

Port Isaac, United Kingdom
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 16, 2015

*There for a conference *Desk staff bubbly and pleasant *Houskeeping staff were the best part of location including the Housekeeping Manager / Director *Elevators - all of them - abysmal in speed *Bar - unresponsive and not "on the ball" *Facilities - in general clean *Conference Serviced - pleasant *Banquet Staff - older lot seemed bored with their job and... More 

Was this review helpful? Yes 2
Brian S, General Manager at Sheraton Framingham Hotel & Conference Center, responded to this review

Thank you for taking the time to submit feedback about your most recent stay. We welcome all feedback as it helps us improve the experience for the future. We also appreciate your acknowledgment of our front desk and housekeeping staff and the great service that was provided. We appreciate your business and look forward to your return to us. More 

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