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Sheraton Framingham Hotel & Conference Center

3.5 of 5 1657 Worcester Road, Framingham, MA 01701
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Sheraton Framingham Hotel & Conference Center
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Sheraton Framingham Hotel & Conference Center
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149 reviews from our community

Traveler rating
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    53
    53
    11
    6
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29
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saratoga Springs, New York
Top Contributor
96 reviews 96 reviews
35 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

I've stayed at this property several times over the past few years and just stayed again recently. The common areas have been recently renovated and it feels more welcoming and bright. Used to be very dark and gloomy. Tons of business travelers and conference attendees whenever I've been there. Rooms are large, bathrooms are not. Not a lot of dining... More 

Was this review helpful? Yes 1
Brian S, General Manager at Sheraton Framingham Hotel & Conference Center, responded to this review

Thank you for taking the time to submit feedback about your most recent stay. We welcome all feedback as it helps us improve the experience for the future. We also appreciate your acknowledgment of our staff members and the great service that was provided. Thank you for your positive comments regarding our commons area, conference center and our large hotel... More 

North Carolina
Senior Contributor
45 reviews 45 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We've been staying at this hotel for twelve years, for a business function that lasts about a week. We've seen many changes, including last week. It's obvious that someone is investing money in the property: Our room had new furniture, carpets, windows, and heat, since our visit last year. The front-end staff (Desk, Sales, Convention Services) is outstanding. Restaurant staff... More 

Was this review helpful? Yes 1
Brian S, General Manager at Sheraton Framingham Hotel & Conference Center, responded to this review

Thank you so much for your 5 star review of the Sheraton Framingham Hotel & Conference Center. We appreciate your acknowledgment of our staff members and the great service that was provided. We also appreciate your positive comments regarding our hotel rooms. We are glad that the hotel meets your travel needs and cannot wait to welcome you back. More 

Wellen, Belgium
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is pretty outdated which is shown more or less everywhere. The room was big and had a great bed but all the rest (bathroom, curtains, etc) needs an update or upgrade. Both the noise and the cold had no issues coming into my room. Breakfast wasn't great neither (only tried it once) and the one evening I had... More 

Was this review helpful? Yes 1
Brian S, General Manager at Sheraton Framingham Hotel & Conference Center, responded to this review

Thank you for taking the time to submit feedback about your most recent stay. We appreciate your positive comments regarding our big hotel rooms as well as our great beds. Thank you for acknowledging our friendly staff. We look forward to your return with us in the future. More 

Gillette, Wyoming
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Everything about this hotel was dated and worn. The chairs had fraying fabric, the curtains were dingy and my co-worker found a large bug in her room. We asked if there was free wifi and was given a passcode, only to find out later we were charged for the services. Silly us for trusting the staff and not fine print.... More 

Was this review helpful? Yes 1
Brian S, General Manager at Sheraton Framingham Hotel & Conference Center, responded to this review

Thank you for taking the time to submit feedback about your most recent stay. I welcome all feedback as it helps me make improvements for the future. I sincerely apologize for your experience. Thank you for staying with us. More 

Travelers are raving about these Framingham hotels

Boston, Massachusetts
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is not what you expect a Sheraton to be. The property is outdated and needs a lot of work. The rooms are not well insulated and results in noises from other rooms and vice versa. The rooms are good sized however the bathrooms are tiny! Really tiny! We dined at their restaurant and it took them 40 minutes... More 

Was this review helpful? Yes 1
Brian S, General Manager at Sheraton Framingham Hotel & Conference Center, responded to this review

Thank you for taking the time to submit feedback about your most recent stay. I welcome all feedback as it helps me make improvements for the future. Thank you for staying with us and we look forward to your return to us in the future. More 

Shrewsbury, MA
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 27, 2015

Stayed here on a Saturday night for my husbands company party. We booked a room with a king size bed and they did not disappoint. Not only was the bed King size but the room was as well. Plenty of room to walk around plus a separate seating area with a full couch, chair and desk and chair. I was... More 

Was this review helpful? Yes 1
Brian S, General Manager at Sheraton Framingham Hotel & Conference Center, responded to this review

Thank you for taking the time to submit feedback about your most recent stay. We appreciate your acknowledgment of our staff members and the great service that was provided. We also appreciate your positive comments regarding our large quiet hotel rooms. We are glad that the hotel meets your travel needs and cannot wait to welcome you back. More 

East Hartford CT
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 21, 2015

We have stayed at this hotel over 15 times. They used to have a nice fitness center with a good selection of fitness equipment, pool, steam room, sauna and pool. We were disappointed with our last visit when we found out that they removed the steam room, the locker room and showers. There is no place to shower after working... More 

Was this review helpful? Yes 2
Brian S, General Manager at Sheraton Framingham Hotel & Conference Center, responded to this review

Thank you for taking the time to submit feedback about your most recent stay. We welcome all feedback as it helps us improve the experience for the future. Thank you for staying with us and I hope that you consider giving us another opportunity in the future. More 

FlyHorizon
Contributor
19 reviews 19 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 21, 2015

This is a wonderful hotel to stay at. It's been spruced up the past few years and it's really in good shape. My room with two double beds was spacious, spotless and very comfortable. The bathroom had a marble counter, big shower, plenty of hot water and the basic amenities. What I like best about this hotel is the staff.... More 

Was this review helpful? Yes 1
Brian S, General Manager at Sheraton Framingham Hotel & Conference Center, responded to this review

Thank you so much for your 5 star review of the Sheraton Framingham Hotel & Conference Center. We appreciate your acknowledgment of our staff members and the great service that was provided. We also appreciate your positive comments regarding our hotel rooms and bathrooms. We are glad that the hotel meets your travel needs and cannot wait to welcome you... More 

Trumbull, ct
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 20, 2015

Title says it all. The folks at the front desk were really helpful, and the folks at the bar/restaurant (which serves well above average food for a hotel) like Rob, Tom, and Cheryl make this place end up pretty good. Gym is large and new but cardio equipment is older. Lots of space for weights and conditioning. Rooms are a... More 

Was this review helpful? Yes 1
Brian S, General Manager at Sheraton Framingham Hotel & Conference Center, responded to this review

Thank you for taking the time to submit feedback about your most recent stay. We welcome all feedback as it helps us improve the experience for the future. We also appreciate your positive comments regarding our fitness area. Thank you for your acknowledgment of our staff members and the great service that was provided. We look forward to your return... More 

Austin
Top Contributor
74 reviews 74 reviews
25 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed January 18, 2015

Stayed here one night while relocating to the area. This is a large hotel/conference center. It obviously gets a lot of use and is showing its age. The lobby and bar area appear to have been updated, but the rooms could use some work. The rooms were clean, but worn. Hits: Location - great location off of the highway Staff... More 

Was this review helpful? Yes 1
Brian S, General Manager at Sheraton Framingham Hotel & Conference Center, responded to this review

Thank you for taking the time to submit feedback about your most recent stay. We welcome all feedback as it helps us improve the experience for the future. We also appreciate your acknowledgment of our staff members and the great service that was provided. Thank you for your positive comments regarding our clean hotel rooms. We look forward to your... More 

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Additional Information about Sheraton Framingham Hotel & Conference Center

Address: 1657 Worcester Road, Framingham, MA 01701
Phone Number:
Location: United States > Massachusetts > Framingham
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Framingham Hotel & Conference Center 3.5*
Number of rooms: 375
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Also Known As:
Sheraton Framingham Hotel And Conference Center
Sheraton Framingham Hotel Framingham
Framingham Sheraton
Sheraton Tara Framingham

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