When I called for information, Mike was so helpful that I made a reservation instead of continuing to check around. Check-in was efficient. I can see why another reviewer was uncomfortable about the parking lot; it is isolated from view but easily accessible to outsiders. However, we needed to use our key card to use the back entrance, so that... more

I stayed in Framingham on a trip to Boston to save some cash. My room was in the high rise. The people at the desk were friendly and helpful. The first issue on checking in is a sign saying "not responsible for vehicles" or something to that affect. It's easy to see why..the parking lot is in the back of... more

We had to go to Natick for a funeral, and we booked this particular hotel on the basis of three things: location, price, and the fact that we had stayed in Best Westerns all over the US and had found them to be very nice. The price (about $90 with AAA discount) was a big factor. We were not disappointed.... more

We stayed here during our college road trip to visit some Boston colleges. (Boston College is only about 8 miles away.) We stayed in the high rise building on the third floor. The room was perfectly comfortable and clean. We were grateful that there was a restaurant attached to the hotel. The British Beer Pub restaurant was actually very good... more

Found this hotel after checking out of the Travelodge dump down the road. Nice clean room for a decent price. Would stay here again! more

I stay away from home often and have made this hotel my second home away from home. I have gotten to know several of the staff and they are wonderful. They always greet me kindly when I return. I am a Gold Club member and I am very pleased with the rooms, the ample parking, the quiet of the hotel,... more

Good service. Automatic swipe keycards did not work the next morning, but front desk fixed it right away. The evening desk was occupied with less experienced staff, thus the sign-in process took a bit longer than expected. Breakfast buffet was very varied and good. Staff very helpful with items that I missed to pack. The rooms are clean and tasteful... more

I had a HORRIBLE experience. My family and i usually book to stay about twice a year at this hotel when we are in the natick area. Our last stay, we tired and got there late only to find that there were no shower curtains in both rooms! Picture yourself coming home from a long trip..all you want to do... more

As I approached Boston by auto from the west seeking a place to stay in order to catch a flight from Logan the next day, the traffic was terible on a Saturday p.m. I spied the Best Western sign and turned into the motel. My room was spacious and clean, the huge bed was comfortable, they had WIFI that worked... more