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BEST WESTERN Framingham

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130 Worcester RD, Framingham, MA 01702
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BEST WESTERN Framingham
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BEST WESTERN Framingham
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170 reviews from our community

Traveler rating
    35
    68
    42
    13
    12
See reviews for
64
39
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43
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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    (170)
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    (33)
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    (54)
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    (61)
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    (22)
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Halifax, Canada
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was clean and easily accessed. Staff were friendly and helpful. The bed was very comfortable as well as the room. We would like to have had breakfast open earlier, but that was just our wishes. 630 am is probably fine for most travelers. We are early birds and wanted to get on the road.

Review collected in partnership with Best Western

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BWFramingham, Manager at BEST WESTERN Framingham, responded to this review

Beverly, I would like to thank you for staying with us during your recent visit to Massachusetts and for taking the time to review your stay. I am very pleased to hear that our staff was accommodating. It it always nice to hear lovely comments about our team and I ensure you that your kind words will be passed along... More 

Phoenix, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel needs the interior rooms updated. The heating/cooling wall units are louder than I like to listen to. This hotel is really overpriced for what it offers. It is really worth $79-99 per night based on my travel experience around the country.

Review collected in partnership with Best Western

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BWFramingham, Manager at BEST WESTERN Framingham, responded to this review

Darrin, Thank you for taking time out of your day to review on our hotel. I am pleased to inform you that we are anticipating a remodel of all rooms and hallways. We hope that you are able to come back and see the new upcoming and exciting changes to our hotel. We appreciate your business and look forward to... More 

Burlington, VT
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stay here every time I come to the Boston area. I often travel with my handicapped mother, and we get two adjoining rooms. The staff has always been able to accommodate this request. I have never had a bad experience with the staff at the front desk. I love the breakfast, too. No complaints at all. Great deal for... More 

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BWFramingham, Manager at BEST WESTERN Framingham, responded to this review

Dear Jebakervt, Thank you for taking time to submit your wonderful review of our hotel. We take pride in customer satisfaction and are pleased that as a repeat customer you truly enjoy your stays with us. We look forward to your future stays and as always if there is anything we can do to make any of your stays with... More 

Ashburnham, Massachusetts
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Decent pricing and clean! Our room had 2 queen beds and they were very comfortable and clean. The kids took advantage of the pool and sauna. AAA discount and breakfast included made this a great deal. We would definitely stay again. Our only complaint would be the wifi it is not good service so if you are going to work... More 

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BWFramingham, Manager at BEST WESTERN Framingham, responded to this review

Thank you very much for your sharing your experience at our hotel. We are pleased that your children enjoyed their time in our indoor pool and sauna. I would like to inform you that we have been consistently working with a tech team and our internet provider in updating our WiFi for a more enjoyable experience as our guests have... More 

Boston, Massachusetts
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 12, 2015

The front desk staff and management have treated us poorly, they have been condescending, dishonest, and unaccommodating. We found a rat in the room, they did not apologize for the inconvenience and poor living conditions. Instead they claimed that because we were paying a weekly rate, they were not going to clean the room because for weekly rates they only... More 

Was this review helpful? Yes 3
BWFramingham, Manager at BEST WESTERN Framingham, responded to this review

All I can say is I am glad she is gone. She is one of "those". She was extremely rude, yelled at most of my employees over nothing. Claimed she had rats in the room at first then proceeded to stay a month! One of her complaints was against "Customer Care" she claimed they said the hotel did nothing wrong... More 

dayville, United States
1 review
4 of 5 stars Reviewed February 26, 2015

very good,friendly great beds.could go to thr resturant right from the hotel.it was 5 degrees.also get 10 percent discount.Great location to boston,shuttle service to the airport.alot of resturants and shops and the mall.

Review collected in partnership with Best Western

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Nazareth, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 5, 2015

Staff was good, room was clean and quiet - workout room was small and poorly equipped if you want to lift or anything like that. This was the least expensive hotel in the area that was of decent quality.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Somerville, United States
1 review
3 of 5 stars Reviewed January 29, 2015

Great location! I was bombed out that a lifeguard needed to be present to use the pool, although there was no sign stating that. I also found out that the Fitness center closes at 10PM but again there was no sign stating that either. Having a laundry area was a plus! The continental breakfast was very nice

Review collected in partnership with Best Western

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Surprise, Arizona
Top Contributor
80 reviews 80 reviews
6 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed December 21, 2014

My granddaughter had a gymnastics meet early in the morning so we drove down the night before, having made a reservation here. Monica had been very helpful on the phone + even more so in person. The beds + pillows were so comfortable, the shower curtain 3/4's opaque so I could make coffee (the best motel coffee I've ever had!)... More 

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Milwaukie, Oregon
Top Contributor
76 reviews 76 reviews
7 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed December 8, 2014

It has everything one might expect in a "business class" hotel and is conveniently located. But, and this is huge especially on a business trip, despite a full-strength wifi signal, our actual connection speed was dog slow. Tech support was quick to try all the usual suspects (plus one I didn't expect) but there was no improvement and we were... More 

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BWFramingham, Manager at BEST WESTERN Framingham, responded to this review

Jeremy, Thank you for posting a review of our hotel. I did want to let you know that the internet has been an ongoing project. In May we upgraded our speed and our guests were still seeming to have problems with connection speeds. Yesterday we spoke with our wireless technician again and they did an update that we believe will... More 

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